Cancel

    Open app

    Search

    Total Wireless

    3.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

    Total Wireless Photos

    You might also consider

    Recommended Reviews - Total Wireless

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Great experience heard a lot about the place before hand but it is actually a good place. The young guy their was very helpful.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    This store will not answer the phone. I have had several problems trying to transfer my phone from Simple Mobile at this location. Smh

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Total Wireless

    You might also consider

    Talk n' Fix

    Talk n' Fix

    3.3(11 reviews)
    0.3 mi

    Run away! Do NOT go here, even if it's free! Very shady. After getting my screen replaced, I…read morenoticed there were dead spots on my keyboard. I took it back and the guy replaced it with an entire new screen, explaining there was a defect with the initial replacement. Luckily, I was still in the mall when I noticed the issue. To this day, I still have issues where my touch screen stops working. I've gotten used to quickly pressing the power button off and on, for everything to work again. Fortunately, I don't use the responsive touch features, because those were messed up, too. I 100% regret going here to save a buck. I'll most likely end up going to Ubreakifix or even the Apple store, to have my phone re-fixed, thereby spending more money than if I had not tried to be cheap to begin with.

    Excellent new owner. I had previously had my phone fixed here using a groupon. Immediately I could…read moresee that it wasn't a great job as the screen color was off but hey - it cost me $70 instead of $300 with Apple. Within a few weeks the screen began to flicker and steadily got worse. I went back to the store and spoke to Johnathan who advised he just took over the business. I explained the situation and he gave me his number and told me to come back during a weekday when he would be less busy and he would replace it. I reached out to him and came back 9 days later and he took my phone and replaced the screen within an hour for no extra charge. Considering I was not really HIS customer, the service provided out of his own pocket was exceptional! Thanks again Johnathan. I hope this review leads to a few more people using your services...

    Photos
    Talk n' Fix
    Talk n' Fix
    Talk n' Fix

    See all

    Metro by T-Mobile - METRO NO MASKS

    Metro by T-Mobile

    1.0(2 reviews)
    0.1 mi

    NO MASK ALERT! We should have see the reviews on Google but went to this store by accident while we…read morewere looking for the real T-Mobile store on the corner. This is so not about being nickel and dimed but more about the safety of customers.

    Metro PCS should be Metro POS I bought my phone in last week…read morebecause it wasn't working. The migration looked it over for a second and declared it a few years old. Actually no,I got it last Jan so it is 10 months old.After looking at the phone for a millisecond he declared it fixed I went on my way and all the old familiar problems were still there.It was hell without the phone,picking up at airport needing it for work etc.I bring it back again today and of course the guy doesn't recognize me.I tell him the problems all over again and the only 2 options are pay well over 100.00 for a new one or wait 10 days to have one delivered. I don't think either of these options would work for znyone.Once they get your money th as ts it Its your fault if it breaks.its your fault if it is a mechanical problem. NO matter what you are the sucker who has to pay again.So I walked out.Not giving my money to theives.I will go somewhere else and I recommend you do to.The inept unprofessional mgr and staff at Metro PCS @ 59 Mamaronedk Ave are a waste of time.Take my word for it and give your hard earned cash to someone who wants to help you.

    Photos
    Metro by T-Mobile - METRO by T-Mobile employees seen here not wearing masks while working with customers.

    METRO by T-Mobile employees seen here not wearing masks while working with customers.

    Metro by T-Mobile - NO MASKS AT METRO PCS White Plains.

    See all

    NO MASKS AT METRO PCS White Plains.

    T-Mobile

    T-Mobile

    3.1(14 reviews)
    0.1 mi
    $$
    Virtual estimates
    Shipping

    I had to go into this store two days in a row because I lost my iPhone. Each day, the customer care…read morethat I received was outstanding. On Friday, it was Carlos and on Saturday, it was Davon. Each of them was patient, knowledgeable, friendly, and professional. The store was quite busy each time, and the staff was doing their absolute best to take care of everyone who needed help.

    My 88-year-old mother, who is hard of hearing, visited an Optimum store on 2/12/2026 solely to…read morecancel he landline phone service. During the visit, sales associate Ronald B told her there would be a one-time deactivation charge related to her phone service cancellation. Instead, without her request or informed authorization, he signed her up for Optimum Mobile service and activated two mobile lines. Reference information: Mobile Reference: 88798065 Transaction Number: 2018195 My mother did not request mobile service and did not know that she was being enrolled in new cellular accounts with recurring monthly charges and activation fees. She was subsequently billed: Activation charges totaling $51.92 Monthly charges of $43.48 for February 2026 Monthly charges of $43.48 for March 2026 Monthly charges of $43.48 for April 2026 We repeatedly tried to resolve this directly with Optimum customer service. I personally spent 1 hour and 40 minutes on the phone, speaking with two billing associates before the call was disconnected. Total, I have spoken with six different representatives, including three individuals named Ahmed, without resolution. In addition, my mother went into the Optimum store on Mamaroneck Avenue in White Plains to resolve, three separate times. Finally, on the last visit, they gave her a number to call to resolve. This situation is especially concerning because it involves an elderly, customer who appears to have been misled during what should have been a simple landline cancellation visit. We are requesting: Immediate cancellation of all unauthorized mobile services Full refund of the $51.92 activation charges Full refund of the February, March, and April monthly charges of $43.48 each Written confirmation that the account balance is zero and closed A formal review of the sales practices involved in this transaction. Each person tried to keep us enrolled, even when I mentioned possible fraudulent activity where I am sure the associate received compensation for his actions. We believe this reflects deceptive and improper sales practices involving a vulnerable elderly consumer. When I called back I talked to Jana who informed me that a credit would be coming within 24-48 hours. The number of people I had to repeat my mother's story to is ridiculous. I asked to speak to a supervisor and was never connected to one.

    Photos
    T-Mobile
    T-Mobile
    T-Mobile

    See all

    Total Wireless - mobilephones - Updated June 2026

    Loading...
    Loading...
    Loading...