Outstanding! Key to my experience was the owner's honesty and skill. I was ready to consider a…read morelarge repair on my iPad, that would have included replacing the electric portal. Rather, he found a small problem that he fixed in a few minutes. It is a pleasure working with someone who has both knowledge and integrity. Highly recommend!

Great service! He put my phone protector on perfectly... quick, clean, and with care. Highly…read morerecommend!

Well I do my Amazon returns here why not my party city needs ! Quick easy plenty of parking and…read moresmart enough to diversify given our current economical situation.

This Staples advertises itself as a location for Amazon pickup and Amazon returns. Today is the…read moreTHIRD time in the last few months I have come into the store and been told flat out they "do not take Amazon returns or sorry, there is no one here to do it." Take it off your website then.

I went to the Apple Store to see about something with my wireless microphone and they told me to…read moreget a new hard case. So I went and I looked around pricing and they told me to go to zag so I did and the guy Danny was very nice and he even offered to clean my phone which was good so now I have a new hard case.

DO NOT COME HERE I…read morehad my iPhone screen replaced here and was told I had a 90 day warranty if I had any issues. A few hours later I started noticing that my touch screen was having issues. I'm not from CT and only stopped by the mall on my way back to DC. When I tried to take it to another Zagg I was told only this location could fix it. I was never told that when I received my service. Nor was I told that by having them fix my phone I would lose my Apple waranty. I've tried numerous times to call and have not received an answer. I talked to Corporate they told me it was a 3rd party vendor so there was nothing they could do. This is complete BS!

I have a Galaxy A10e, an entry level $150 phone that's never been impressive, so let's state that…read moreup front, running on Optimum. And Optimum is no Verizon. The thing lasted a year before I dropped it, cracked the glass and brought it here. The original $89 estimate became $120 because it had to be ordered. OK, that happens. The phone was never the same once I got it back. Chronic LTE reception issues as if an antenna was damaged during the repair, or not connected, or something. I don't know this for a fact. WIFI works but over the air LTE is spotty, often, at the worst times. Sometimes the phone works normally, other times it simply cannot get online even with 4 or 5 bars. I used to be able to sit on the street near my home and follow up on calls, texts or online goofing off, but no more. Problem is, Optimum service is often poor and it can be challenging to differentiate the phone's issues from Optimum. So do I get another phone suspecting it's Optimum that's lacking or take a leap of faith and hope it's the phone that's the problem, not the service? Could it be a software issue or something? I changed the SIM card. Spent hours with Optimum tech support resetting, testing, etc. Eventually, they said it sounds like the phone may have a problem and talk to Samsung. I brought it back to the shop, but it happened to be working at that moment so nothing to do. Less than three weeks in, the screen cracked as I was texting. Worth mentioning the phone was in a case. I paid $120 for less than 3 weeks use of a crappy piece of glass. Circular damage quite apparent, like a finger press would cause, but because it had radial cracks they said "it's cracked" (duhhh, that's why I'm here) and not their fault. No refund, no replacing the glass, I'm out of luck. I paid them almost the cost of the phone for nothing. In my view, they damaged the phone and the shit glass they installed lasted three weeks before finger pressing damaged it. I've learned my lesson. Don't bother repairing phone glass. Get stronger glass and a case.

Cesar did an excellent job repairing a few old phones of mine. The screens had to be replaced and…read moreother things. They're working perfectly now and he sauced me hundreds of dollars by not going to Apple

Great experience heard a lot about the place before hand but it is actually a good place. The young…read moreguy their was very helpful.

This store will not answer the phone. I have had several problems trying to transfer my phone from…read moreSimple Mobile at this location. Smh

There's a reason you see so many 1 star reviews here. Genius bar and reservation system is a waste…read moreof time. Forget making an appointment, as they take you first-come-first-serve. After waiting an inane amount of time (typically 20min past if you made an appointment), someone will saunter over. They'll either do the same diagnostic tests you can do yourself at home, or just try to sell you something. It's bullshit. First time I went to fix my aunt's phone, they effectively did nothing to fix it and then told her to buy a new one. Second time they told me I needed to replace my 2 year old Beats which die after 30min when fully charged because they 'couldn't service them'. Like I said, bullshit. Why would I spend money with a company that can't make quality products that last? There won't be a third visit. There are some friendly people (1 woman in particular), but the guys here just don't give a shit. Save your time and aggravation. Luckily not all Apple stores are this bad or I'd need to get a new phone too.

Tried to get a battery for my iphone......waited 40 min to speak to someone then told not in stock,…read moreorder & come back. OK, a week later its in, once again I drive across westchester, wait for a greenshirted person to come to me and then told OK...come back in 3 hours! Three hours. I had called and was told - come i the morning, perhaps an hours wait to install it . -wasted time, wasted trip, unhelpful and arrogant employee. Told them to keep their battery.

Run away! Do NOT go here, even if it's free! Very shady. After getting my screen replaced, I…read morenoticed there were dead spots on my keyboard. I took it back and the guy replaced it with an entire new screen, explaining there was a defect with the initial replacement. Luckily, I was still in the mall when I noticed the issue. To this day, I still have issues where my touch screen stops working. I've gotten used to quickly pressing the power button off and on, for everything to work again. Fortunately, I don't use the responsive touch features, because those were messed up, too. I 100% regret going here to save a buck. I'll most likely end up going to Ubreakifix or even the Apple store, to have my phone re-fixed, thereby spending more money than if I had not tried to be cheap to begin with.

Excellent new owner. I had previously had my phone fixed here using a groupon. Immediately I could…read moresee that it wasn't a great job as the screen color was off but hey - it cost me $70 instead of $300 with Apple. Within a few weeks the screen began to flicker and steadily got worse. I went back to the store and spoke to Johnathan who advised he just took over the business. I explained the situation and he gave me his number and told me to come back during a weekday when he would be less busy and he would replace it. I reached out to him and came back 9 days later and he took my phone and replaced the screen within an hour for no extra charge. Considering I was not really HIS customer, the service provided out of his own pocket was exceptional! Thanks again Johnathan. I hope this review leads to a few more people using your services...

The guy seems cool and friendly. However it's cheap and you get what you pay for. My s10 plus felt…read morestrange. I asked them why does my fingerprint doesn't work. They used a part that was not Samsung verified. The guy got an attitude and showed me the box. They spoke Hindi with his boss. Reminded me of those Hindi scammers on the internet. Later they admitted and wanted to charge more for the original Samsung screen. A total rip off! You have been warmed!

okay .. it was very very bad Open business hours said…read more11:00am on Sunday but ended up I waited 20 minutes on outside . the gentleman was sort of rude maybe he had bad day mood which I can understand very .. but it's your job. the lady who took care of me was very professional way appologizing me many times for delaying. Cause I was at the store at 11:25 then spent almost 3 hours till completely finished Probably iPhone update or transfering data . few people were complaining about the time delay. At least they should have open on time !!! 11;00 on Sunday open THEN OPEN at 11:00! The area is not middle of nowhere it's the city we are talking. Hope for better service..

From the owner: Visit the T-Mobile store in White Plains and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 350 Tarrytown Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.