Jenny has been cutting, coloring, and highlighting my hair for 20 years. She is the best! She does…read moreher best to fit in last minute appointments and always greets you with a smile. She knows what works for you and also listens if you want to try something new. I highly recommend her and her salon to anyone looking for a change! Also, her shop is conveniently located across the street from Columbia Mall, in a business park away from the mall traffic, which makes travel to and from much easier than the mall salons.

I highly recommend Jenny at Hair Pros in Columbia. She has been my stylist for over 15 years!…read more Jenny has always taken great care of my hair and is very talented. If you would like a solid hair cut at a fair price, she's awesome! I love the entire team as well. It's a very friendly place that I can't say enough good things about. Well worth a visit!!!!

Some of the hairstyles to use as samples of what I need now…read more My hair has grown over the last few months but I want to go back to the shorter style that I have had for the past 5 years I also need my color done

This was the first time I've been to this salon. WHAT A WONDERFUL EXPERIENCE!!!!! I had been using…read morethe same salon for decades, but the women I was using had to retire due to health concerns during COVID. I've tried 2 salons since I have been unable to see my previous person could no longer cut my hair and they DIDN'T LISTEN and did what they wanted to my hair. I was SO PLEASED that Doreen listened and did EXACTLY what I needed!! THANKS, DOREEN!!!!!! I'll be back!!!!

HOT! HOT! HOT! I love my hair! Every time I walk out of Coiffure Images, I feel "Red Carpet"…read moreready. The compliments on my hair are never ending. DeAnna is a superb stylist with a passion for hair care, and a true respect for the needs of her clients. She cuts hair with precision and gets to know your hair to give you the best style for you. She's been my hairstylist for the past 10 years and i couldn't imagine anyone else touching my hair. When I lived in NC, I would drive back to MD to have my hair done by DeAnna. She is a trendsetter and visionary, her professionalism is beyond reproach... Quite simply... She is Phenomenal! ~Tammi Griffin-Henley~

On November 24, 2009, I had a major hair catastrophe. Now this was the Tuesday before my…read moreThanksgiving holiday was to begin with my in-laws. I had an unfortunate experience with another hair salon and my hair broke off very bad around the edges leaving me with a couple of spots that were left bald. I was very distraught. I heard of a salon called Coiffure Imagez in Laurel, MD and decided to give her a call just to look at my hair not even to wash or try to repair the damage. After I spoke with Deanna, she was so calming on the phone and told me to come in that day and she would access the damage. After I got there with my better half, she instantly made us feel better. She not only told us what was wrong with my hair but what she could do the very next morning to correct my hair (which was her day off due to her having family in from out of town for Thanksgiving). I was totally surprised that she took me in as a new client on her day off but she did. She gave me an awesome hairstyle and one that I cannot keep my hands out of and stop getting compliments from. She is classy and topnotch! She truly made my Thanksgiving a good day! Now I have one more person to be thankful for.

Thanks so much for my hair , you have the magic touch , what a transformation . You have a…read morebeautiful gift Lynda Crawford

All in all, things could have been a lot better if the issues had be corrected. I decided to give…read morethis place a try after reading the reviews but i was sadly disappointed. I went from cutting my locs of 16 years to coming in for a Brazilian blowout and pixie cut. She skipped the last 3 steps of the brazilian blowout, cut my hair in the shape of a 70s Afro instead of pixie and didn't seal the style so my hair was ruined within 30 minutes of being outside directly after my appointment. There are quite a few things wrong with my experience. She was aware the brazilian was not done correctly and said she was willing to go over the areas that were not done correctly. When I mentioned how the cut was wrong her reply was, "I did the best I could". She did not mention how my hair was so badly damaged but said that is why certain parts are too short, when they were no were near that short when I came in. She told me to come in to get it fixed but also tried to make me get a hair treatment and when I denied she was conveniently unable to answer her phone or return my call/message so my hair was never fixed. She also waited until I was halfway through my hair appointment to tell me that she normally charges $450 for a Brazilian but because I have LITERALLY one inch of hair she did it for $300. After the product is put in the hair, it is supposed to be blow dried and then flat iron and then rinsed and then style. However, she did not rinse it, but the flat iron after the blow dry of the initial Brazilian product was how she finished my hair. And then told me afterwards that my hair texture takes better that way, which I find hard to believe. Bad experience once I got the true results. Do not recommend. Very money hungry lady that appears friendly and well meaning. She also gave me a warning that she is not gentle so yes, she yanked my hair plenty of times. I was patient while in the chair but now I'm actually furious about my experience, lack of customer service and transparency.

I got my haircut here for the first time by Ally. I found the salon through Yelp when looking for a…read morenew salon. I recently moved back to the area and wasn't happy with the haircut I had gotten at the end of January. Ally listened to the concerns I had about the cut and what I didn't like. She answered all my questions and was able to shape up my hair just how I wanted. Being autistic can make hair appointments really overwhelming, but Ally made me feel super comfortable. I am super happy with my cut and looking forward to another appointment with her!

Don't make the same mistake I did. They talked me into buying expensive extensions that were…read morecompletely wrong for my natural hair texture. They couldn't blend them or make them look seamless, and I ended up spending even more money with them trying to fix their mistakes, a problem that was never resolved! Horrible experience and waste of money. I do not recommend this place at all they are horrible

So my appointment started off on the wrong foot. The day before my appointment, I called to…read moreschedule. They asked for my name and phone number and that was all. I showed up at my appointment time and I was told they had no record of my appointment. Apparently the day before they were having system and WiFi issues, so perhaps the woman at the front desk wrote down my info and didn't put it in. They rescheduled me for 3 hours after my initial appointment but then the manager of the beauty school called me to say I could come earlier so I was there 10 minutes after that. Also, besides the error with my appointment, the woman at the front desk was not super apologetic or welcoming at all. When I came back the second time, she did not say hi. I definitely think she could benefit from customer service training. The all over relaxer was $44, trim/haircut was $11 (comped for me because of the appointment error), deep conditioning was $7, and there was a $5 charge for the density of my hair and $5 charge for my hair length. Charging for density and length of hair is a little annoying but those are their policies. Kaci was so amazing I might just go to her next time and not the beauty school. She is the perfect example of the type of stlyist anyone would want to work with. Her energy is amazing and she is very talented. She took her time, was gentle, extremely communicative, and just an overall gem.

I went online to schedule appointments for my daughter and me: a silk press, deep conditioning, and…read morelashes. When I received the confirmation, I noticed it was only for one person. I called several times, but no one answered. Finally, someone picked up, and I told the receptionist I had booked a hair appointment for 3/12 at 5:30pm, which included my daughter. I also mentioned that I left a comment section requesting that we both get our hair done. The receptionist said okay and claimed she noted it for both of us on 3/12 at 5:30pm. On 3/12, my daughter and I arrived for services. The receptionist only recorded my daughter's appointment and I told her I was also getting my hair done. I explained I called to confirm and reminded her that my daughter is owed a trim from the last paid service. She looked confused, so I asked if she understood what I was saying and showed her proof from the previous receipt with the manager on duty's signature. About ten minutes later, I voiced my concern to the manager on duty. She said it was okay, and I could still get my hair done, then she went to the back. While waiting in the area, I talked with other clients in the waiting area. The manager came out and said she heard there was some controversy and that no one could request a student because this is a school and all students need to have a chance. She then asked to speak with me outside. First, she accused me of being irate with the receptionist-- which was untrue. If asking questions makes me irate, then I was. If she takes an innocent question as irritation, that's her issue, not mine, and I don't feel guilty. Second, she claimed I posted a bad review online, which was false. If I disliked the service, I wouldn't have returned. I then asked her to show me the negative review she says I wrote. She came back and said the student left but she saw the review herself, which is now gone. It was never there because I never wrote it, ma'am. If I did, then it's clear she can't handle criticism. Not everyone is a good stylist. If someone feels they didn't get good service, they have a right to write their truth, and the manager should accept it and move on. The third false claim was that I said I didn't want certain stylists to do my hair because they were playing with my hair and did a poor job. I told her that was another lady, not me, and I detailed these accusations-- three in total--and I am offended. She then tried to change the language and said she was just asking questions, but those were outright accusations without proof. Throughout the conversation, one of her focused on professionalism. But what professionalism did she display when she was constantly accusing me? The worst part is that she doesn't think she was wrong. To the manager, For the record, ma'am, I don't need any services from this school. There are other hair schools and salons nearby. I didn't do any of the things you allege I did. I am writing this review today because this experience was well deserved (no stars if I could). You are not a professional. The receptionist is upset because I told you what happened, and you and she fabricated stories--saying I was irate, that I posted a bad review, and that I said someone was playing in my hair and did a bad job. Girl, bye! There are better places out here with better customer service.

I love this salon. I have been coming here since 2011. I love the service on every level. I…read moreespecially love my stylist Greer. She is focused on hair health. I know when I come here I will get a beautiful, modern cut and gorgeous color.

As an out of state person, I thought the layout and make up was interesting. Good use of space but…read moreisolated location. First time consultation service with front desk experience was great. Came back for the actual service which was really great for when you are seeing someone new. I really liked the stylist and vibed with her. However, the quotes were a bit different from expected but especially the bizarre custom and not verbalized expectations about tipping different people and not paying the stylists directly. The older front desk lady was quite rude and loud about it- very brusque. I didn't want to make it more overwhelming as it already was with the confusing situation. However, I'd like to request management to ensure front desk staff be trained with friendly customer service for paying clients especially if they aren't aware of your custom. I'd like to continue seeing the person I saw next time around but I wouldn't come on the day the old rude lady is there.

I called up today and discussed what I was trying to accomplish with my natural hair. I spoke with…read moreVeronica the shop owner. I told her I was natural and normally wear my hair straight, but am interested in styles with less heat and lower manipulation. I've tried flat twist but didn't have a good experience recently. I also told her that I would like to try comb coils as I like a bigger and fuller style. She thoroughly explained what to expect and addressed all my concerns of nappy and thin looking flat hair. She gave me a proper cost quote and offered me a time slot the same day. The cost was comparable to what most salons charge for natural services these days. The shop is nice and well maintained. The conversation with her and Yannick was also really nice. At the end of the day a picture is worth more than words so look for yourself. I like it for the most part just a little different than my norm. I'm most interested to see if I can keep this looking nice the next day and the next day. I'm looking for styles natural techniques and styles that allow me to be heat free for some periods of time. I think I bump with heat throughout the week more often than I should. I plan to go again and tweak these coils and try other natural styles to help find my natural happy medium to help decrease heat and promote growth.

I made a 10:30am appointment. The stylist did not start on me until 11:45am she swore she did not…read moreknow I was there for her... :-/ so, she tell me to sit in her chair and it had hair ALL OVER IT from the previous woman that was in the chair... So, when I was wiping off the chair they started looking at me like I was being disrespectful.... So, I told her I wanted my hair cut in layers.... Bad mistake! She literally cut it in layer :-( like a 3 layer cake :-/ the worst hair cut ever... So that was my first and last time there