Planned on leaving this review as soon as I left the store, but the products i bought distracted me because of how much fun I was having with them. Thanks to Luis, Lorenzo, Andre, and the manager Rich did an excellent job on helping me find the items I wanted. Will definitely be back soon, every visit is an experience on its own. Victor and I (Tony) loved every minute of it! read more

Totowa Airsoft - Airsoft Near Me - Totowa, New Jersey

Just stopped in with my Glock 17 and the gentleman promptly knew exactly what to do and how to fix, friendly staff and great expertise and gteat experience again just as it was when i visited last 6 years ago read more

Great people there, great selection of guns, also it's better that The Airsoft Factory it's bigger than most of the other stores and there is a selection of gear and other things like vests pants backpacks and shirts.I would recommend it to the noobies. read more

This is the go to place for anything airsoft. Customer service is their #1 priority. They will not break your wallet if you are looking to get into the world of airsoft. They won't nickel and dime you to death like other stores. They back up their products. Very accommodating staff (Gunner & John) will always take the time and help. We have been going there for two years now, and will continue too. Going anyplace else would be a waste of time. read more

This place is fantastic if you into getting ripped off. Yeah they have a large inventory and the make sure to charge you for that inventory. Their upgrade parts are the cheapest money can buy . Quality over quantity does not apply here. be warned if you decide to get some upgrades here. you will have to go back to get it fixed. And they seem to charge some sort of hidden fee for upgrades on top of the labor. Seems like they try hard to get the most money out of you on your first visit. Up sellers. If you are a parent reading this, please do some research prices of accessories before getting taken advantage of. 150% mark up on that flashlight or extra magazine you kid wants. $25.00 vest or carrying bag will cost you $50-$70 bucks here. The clothing store inside, Army and Navy , is all Made In Chinese boot leg junk that you could by on-line for 1/3 of the price . How could an Army and Navy store not carry anything American made? I wouldn't buy it, and Im Asian . Don't learn the hard way , and do your research . Don't be fooled by reviews, they persuade you to leave good review in hopes of a discount . There is better options and , they aren't really that far away. Shop around . read more

All i have to say is WOW! Totowa Airsoft has such friendly knowledgeable staff. I recently purchased an Airsoft gun for my son's birthday and he is over the moon about this store. They are a smaller size store so the staff truly caters to your needs. Maria in the clothing department will find you any thing you need in any size, its like having a personal shopper. Gunnar (great name) repairs all the guns and explained to my son the proper way to use it. They are even selling DRONES!!!! Christian and Rich answered all my questions and managed to sell my son a drone on top of an airsoft gun! I will always be a return customer! Jazz read more

I went to the store with my $120 pistol and they told me it would cost $130 to fix it. They continued to tell me to sell it for $20 to them. I really have to say that I felt like I was being robbed straight to my face. I've been shopping there for a while and didn't think there's treat returning customers like this. I took my pistol to another store and they fixed it for $35. That was the last time I will ever go back there and do not recommend them. read more

Super helpful! Answered every question I had. Just wish they had booklets/magazines that explained each model, that would be nice. No return policy, so I hope my boyfriend likes what I got... A little pricey but I'm sure the prices don't vary much at other stores. I would definitely go back. Staff was awesome. read more

They carry a good assortment of quality products. I would also like to say that they are on point when it comes to customer service!!! They go above and beyond after the sale when it comes to product support.(within reason) Highly recommended read more

The best airsoft store in NJ. Totowa Airsoft will give you a free tutorial, you can shoot a few times, and can make a well-informed decision. They have an amazing customer service! read more

Don't come here for tech service. I had a new $389 VFC scar that I needed a new spring on to lower FPS under 350 for indoor since it shot 400 out of the box. A basic service for an AEG tech. I brought the gun in shooting perfectly. When I picked up the gun it still shot 375 FPS cause he cut coils and didn't change the spring out, the bolt catch didn't work, and the selector switch has so much play that it wobbles all over. The gun barely shoots. It's laughable how bad it is now. After a few shots the gearbox locks up and won't shoot at all. As someone who has been playing for 9 years and owned over 10 Airsoft guns of all price ranges himself this tech service is horrible. And I walked out the door spending $80 on tech service. The worst part is prior to bringing it in I opened the gun and swapped the spring myself but it was the wrong one. The gun worked perfectly after I did it and I never opened an AEG gearbox before that. Don't come here for tech service. They told me my $400 vfc scar "just shoots like that" meanwhile it locks up and wines every time it shoots. I've had many techs work on my guns before and if something was wrong they always tried to fix it for me. Wouldn't come back. read more

Okay, the shop is a nice shop we found there are a couple of nice workers in there they are very nice and let you fire your guns and test the products but there service department is horrible it is so over priced I bough a un field strip able pistol I needed the guy to assemble it I did not know where the parts went, anyway the guy said it would cost me 40 bucks at most I looked it up on YouTube and did it in 10 min... Never using this place to repair my guns go to Stryker air soft 3 stars bc of staff 2 taken off bc of service on your gun read more