Worst car wash I've ever been to. First, this is not a touchless car wash as advertised. It is a full touch car wash, including people wiping the car off at the end with dirty rock filled rags. Also, they taped my mirrors up and rush you to drive out of the exit when it finishes, but I can't drive with my mirrors taped. I don't like them putting tape on my car without asking me either. Finally, at the beginning, I always turn on car wash mode in my car. But I was clicking the car wash mode on the screen and the guy outside my car yells at me to tell me to pay attention to him and not look at my screen. There was no reason for him to get frustrated as it only takes maybe 15 seconds or so for me to turn on the mode. In addition to all of that, my car is not even clean. There are still bugs and dirt spots all over the car and the windshield is dirty even though I paid for the upgrades. read more

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I love this wash. The wash does a nice job washing my jeep and they towel the car off after going through the wash! The employees are very friendly and I spoke with one of the owners and she was great too! read more

The touchless car wash was just okay. For the price, I expected a more complete clean, but there were still streaks and dirt left behind. It's convenient and quick, so it works in a pinch, but the value isn't quite there compared to what you pay. Decent for a light rinse, but not worth it if you're looking for a spotless finish. read more

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Above and Beyond Service! I had a complete disaster - an entire can of paint spilled all over the floor of my car. It was everywhere: the backseat, running boards, even the tire and wheel wells! I was freaking out and had no idea what to do. I took my car to The Touchless Car Wash on Shady Grove, and the team there immediately jumped in to help. They worked so hard to clean up as much as they possibly could, spending time and care on every detail. Even more amazing -- they refused to charge me because they could see how upset I was. I was in tears, and they treated me with such kindness and compassion. Of course, I made sure to tip them for their incredible effort! It's rare to find people who not only do great work but also genuinely care about their customers. I'll be bringing my car here from now on, and I hope everyone supports them -- they truly deserve it! Christin read more

This whole crew is Absolutely Amazing they are efficient and the whole set up is worth every dollar spent! On this gloomy day I wanted my rental needed to look Spick and Clean! They did that with minimal efforts! Thank you for your Great work! read more

Touch Less Car Wash - A Super Spiffy Clean Car - Car Wash Near Me - Gaithersburg, Maryland

I have a monthly membership on one vehicle and i periodically take another. This is the best carwash in the world. I enjoy the self service interior cleaning equipment. The staff is also very friendly and helpful. The monthly membership is an excellent value. read more

Touch Less Car Wash - My clean Jeep - Car Wash Near Me - Gaithersburg, Maryland

False advertising, NOT touchless by any means. Going here will 100% scratch your car. Why name it touchless when it's not??? Really confused. read more

I keep trying this car wash to see if anything changes...and it never does. Worst car wash ever. The employees just don't care. The spray gun operator at the beginning of the car wash barely sprays the car at all. If they do it, they give a half a** attempt only on one side of the car....I guess only one side was dirty. The people drying the car after the wash literally do nothing. They don't try and even fake drying it. By the time I get home, I have to rewash the car because of the soap streaks and ALL the completely still dirty parts that never get touched. Complete waste of money. Don't go. read more

Great service efficient and friendly The best vacuums with compressed air to clean all the nooks and crannies read more

Fairly priced at about $15-$20 for a one-time wash. The system in and out was quick as there are two lines open to pay and that merges in to one to enter. The whole was was less than 2 minutes, met with a quick blow dry and ending with a towel dry (which was nothing more than a few touches to the car from my experience). Upon complete, there is a separate lane to vacuum your vehicle and finish drying off the car. Overall, it serves it purpose. Enjoy! read more

Touch Less Car Wash - Car Wash Near Me - Gaithersburg, Maryland

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One of the better car washes in the area. Since I don't have room in my garage for one of my vehicles I bought a monthly pass for $29 to get unlimited washes. If you wash your car more than once a month it's a great deal. It is a drive through wash so it's not perfect but it does do a pretty good job. My vehicles are new and I've had no issues with their system. Don't forget to turn off your auto wipers and close your side view mirrors if possible. read more

If you have a black or gray car, you're better off washing this yourself. I took my car there for a full wash and wax. Needless to say, the car came out with so many spots that it appeared worse than it came in. Keep in mind, my car is a 2023.. so fairly new. Spoke to the manager who had the nerve to tell me the spots were there when I came in. I pulled to the side and used my spray that I had before and showed him how it wipes away when I did it myself. No offer whatsoever to rewash the car or even a refund. First and last time. Not going there again. The amount of time I spent correcting their wash myself, I could have just done it at home myself. read more

Touch Less Car Wash - Car Wash Near Me - Gaithersburg, Maryland

I just purchased the basic service and at $13, it's a bargain. Staff wipe off excess water when you exit and free use of vacuuming, should you need it. Other services are available as well. A bargain that gets you out the door quickly. Recommended. read more

Took care of our vehicles with care, workers were nice and hard-working! Even vacuumed our vehicles for free after the wash.

The wait wasn't the same issue, nor was the staff they were extremely friendly. But I went to a car wash, and my car didn't get washed. It barely got rinsed. I paid for the "Silver package", which is above the base package, but this shouldn't even qualify as a base wash. These pics were taken when I got to Home Depot, about a mile from the car wash. read more

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NOPE! Broken indoor locks, soap on the car, scratches on the paint. Worse is the often irascible staff. Save yourself the hassle and avoid it. I used this wash for more than a decade and the service and quality have become untenable. I won't return. read more

The worst car wash ever!!! I paid $44 for gold wash and i got my car dirty but wet!! I asked them to clean it properly they said you didn't pay for hand wash that cost $86. I was like what do u mean i paid for gold wash !!!! Very bad service and absolutely don't recommend them read more

Touch Less Car Wash - Car Wash Near Me - Gaithersburg, Maryland

Worth car cleaning ever !!! Not even do nothing all car dusty and wet ! Outside not even wipe down properly they took money for nothing. After I told the guy he said this is the best they can do. So save your money and go to different place. 0 start read more

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Worst car wash I have ever visited. They charge too much, for nothing. I would have leave my car cleaner in the parking lot in the condominiums where I live... read more

My car was so clean after all the snow and salt on the roads. I was in and out quickly. read more

Touch Less Car Wash - Car was super clean after the snow! - Car Wash Near Me - Gaithersburg, Maryland

This used to be my go to car wash - always did a nice job. I just went and I was expecting a line of cars as is usually the case a few days after a snow storm but there was no line. Then I realize why: The service is no all automated and drive through. So there is no vacuuming the interior of the car, and no wiped down of the door sills or interior glass. And the price is the same! They don't even have the large mirror at the entrance so you can see where your car wheels are relative to the conveyor. Never seen a self drive through car wash without this. And the order system seems like to tries to get you to pay up for extra services you don't want. This is such a different place Yelp needs to scrub old reviews and only have reviews from the updated car wash system. Are you kidding me? I'm going back to Flagship! read more

They were absolutely amazing. My dog had a major blowout in the backseat of my car. I cleaned as much as I could, however there was still a lot. I brought it over to the touchless car wash and they were so kind and cleaned it for such an affordable price. I'm very thankful. read more

I just paid an extra $20 for interior service and they didn't do anything but wash my all-weather mats, which is a $5 service. I was expecting them to at least wipe down my seats and console. The pictures speak for themselves. This place is a ripoff and I will not return. read more

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So I really should've checked the reviews for this place prior to shelling out $25. I got one of the crappiest car wash today. My car windows got streaks everywhere and it's cloudier than prior to taking it there. The car body itself has soap residue on it still and the inside barely vacuumed AT ALL. I feel so ripped off and frankly, I don't know why I didn't bother complaining. Oh what a sucker I was. Whatever the case is, I'm definitely not coming back! read more

I would NEVER EVER recommend this place! They absolutely ruined all 4 rims. I have been to so many car washes and they blamed how old my car was. It was all silver and I came out of the car wash with half of the silver chipped on every rim. Had to pay $700 out of pocket to get my rims refinished due to this carwash read more

Touch Less Car Wash - Car Wash Near Me - Gaithersburg, Maryland

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Road trip tomorrow - five and one half hours northbound to Bradford County, PA. Had to get gussied up right? First time at this place, here's how my plan unfolded...Went to Checkers next door for food and then proceeded to the car wash. Paid the bill, perused the trinkets and car smelly stuff. I turned and went to sit out on the porch where there were four chairs and a little table. I turned this space into my lunch room in short order. I spent upwards of $25 for the works, saw no tip jar (whew!) Half a burger and fries later I was summoned to drive away. Upon close inspection; opening all four doors and hatchback, I only found fourteen-and-a-half pine needles that were inadvertently dropped in the cargo area. These things are a pain to me , ugh! I swept them all away closed all my doors and drove into the sunset. My tires seemed naked to me so I had them dressed. Ready now to hit the road. The only thing I asked them to re-consider was the "Punch-Card Program" for frequent visitors. BFGO (Buy Five Get One Free)? "Nah - We're not into that here, sorry." Seems busy most of the time (except when it rains). Good is Clean right? read more

Touch Less Car Wash - Good is Clean in my book - Car Wash Near Me - Gaithersburg, Maryland

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We have a 2018 Santa Fe white pearl we had washed this past Sunday. We got home noticed it may need to be run through again no fault of the car wash we fell behind on washes . We went back this morning no questions asked they did a wonderful job taking care of us . Rewashed cleaned vacuumed good be more satisfied. Thanks to the entire team ! read more

Need a quick clean for my car. And a very reliable and strong vacuum. I pulled up and the staff was friendly, and quick to help. I found myself shaded even while vacuuming. Most places you have to stand in the intense summer heat and use the vacuum. Highly recommend this spot. read more

It's hard to see this business have such low reviews. Personally, I enjoyed my experience here! The people working at Touch less Car Wash were friendly from start to finish. I loved seeing my car become sparkly! Not a perfect vacuum or a perfect wash, but they were pretty darn close. read more

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I went to the one on Shady Grove August 1, 2023 because I got a coupon in the mail and was extremely disappointed with the "lack" of service. The self-pay machine was ridiculous to use and the guy had to help me. He automatically did not print a receipt. I always make sure I get a receipt to ensure I don't get charged for "extras". The COVID-19 changes are permanent (e.g., stay in your car, staff don't vacuum, don't clean the inside, and you can't go into the shop). They did spray the tires but ONLY on the driver's side. It's one of the things I always look for because the passenger side often gets left out. So why pay full price for half the cleaning? If I have to vacuum and clean the inside and clean the passenger side tires, then Touch Less is a perfect name. They don't do squat. For the first time ever, I did NOT leave a tip. I should get the tip if I'm doing 3/4 of the work to clean my car. Might as well go to the self-wash off Quince Orchard. read more

Big NO, NO..."Robert Durst" Introduced himself as a manager was the worst. He asked me to sit in my car and leave when I asked them politely to wipe my window and doors which was left dirty. They left my dirty floor math on the sits to vacuum it. They began telling each other not to clean properly as $17 car wash is not complete. Very unexpected attitude and behavior. "Robert Durst" was not following COVID-19 Protocol and came to my face aggressively within 1 inch without mask and began yelling at me to sit in my car and leave. Car wash should be fun/relax place with customer service attitude, I did not get any of these at """Touch Less Car Wash at 16185 Shady Grove Road N. Rockville, MD 20877.""" read more

I have been going to Touch Less Car Wash for years. They have innovated and upgraded their operation many times. I had mud splattered and baked on my car from driving in mud. They put the car thru the wash twice and after there were still some mud spots, they removed them by hand. The hard to remove mud was not the fault of the car wash. A family business. read more

Finding a good car wash on MOCO is like finding a needle in the haystack. Look no further. A while back, my car needed a much needed bath and vacuum. It appears that they are under new management as of 11/2020. My car went through one of those things were goes into to a bay by itself. Im not a fan of the ones where you sit in the car, and put the wheel on a track. You mess up yours wheels, if you don't know what your doing. As your car is leaving the washing bay, people will come out and dress and prep your car. There is a manager or owner that is overlooking everyone's work. When my car was about to be handed over to me, the manager said, what happen to her license plate? For some reason, my back license plate was almost off my car. Manager called for one of the staff to come fix it. I must say this is one of the few times, my car looked like I just bought, Shiny and brand new. The interior was very clean. They went through every nook and cranny and cleaned my car, the first time around. Usually, I have to get someone to clean my interior again. This place gets busy on the weekend, try coming during the week. read more

I will no longer come here. Was my favorite car wash for decades. Cost has gone up and quality way down. read more

I paid for interio wash. Took over 15 minute. One swipe kinda sorta on the dash. Console wasn't touched. Doors weren't touched.

Great local auto car wash? Everyone is covid compliant. Rarely seen, at least 5 people dying your car to get you on your way quickly!

No one spends as much time cleaning the inside as the team here. I haul plants in my station wagon for my business and it was literally full of dirt. Not a speck left after they cleaned. Did not pay extra for all the time they spent going after the mess all in around the back seats. Don't know where some of the folks complaining went but it couldn't have been here - interior clean included windows and cleaning around the dashboard and console along with the vacuuming. Thanks Touch Less! read more

VERY IMPRESSED TODAY! The new equipment is very up to date. I was a customer for years but stopped going several years ago. I got an exterior only and used the free vac, and it was dried beautifully. $10 + tip I will be buying 2 monthly passes this weekend. I would not recommend a car wash if I wouldn't use it on my Corvette. read more

If I could give 0 stars I would. You're not a valued customer here. The lady helping run the place just strolling around literally yelling at people in their cars. They're annoyed to have you there. Don't give them your money. The price is NOT worth the mediocre car wash either. read more

Just left and my interior windows were never cleaned. Total garbage if a car wash business. read more

Touch Less Car Wash - Interior window after cleaning. - Car Wash Near Me - Gaithersburg, Maryland