The issue was not my insurance. I have the same insurance and benefits that I used with my previous chiropractor, who is now retired, as well as with my current chiropractor. Both use standard chiropractic billing codes and have never billed me separately for massage or rehabilitation services. In addition, they provided more thorough care and spent significantly more time addressing my concerns. The core issue here is a lack of honesty and transparency. Services were billed without clearly explaining them upfront, resulting in overbilling without proper disclosure. Transparency and clear communication do not appear to be a priority in your practice. read more

I am so grateful to have found this place! The best chiropractor I have had -Dr. Swan. Having PT on-site to pair with the chiropractic has also made a difference. Everyone is so nice I actually look forward to going. read more

Everyone is very friendly. I've done chiropractic work on my neck to back before, but this is different. You get chiropractic work and rehab, which is a great idea. Rooms are designed well. I'm glad to be working with them. read more

My back failed me, leaving me barely mobile and in extreme pain. I started going to Dr. Swan who has gradually stabilized my spine so that I am back to moving comfortably. Dr. Swan is the real deal, a healer who combines skill and experience with kindness and dedication to his patients. I look forward to my treatments (which are down to once a month for maintenance) and feel so fortunate that this practice is located close to my home. read more

Dr Heather Thompson is the best chiropractor I have ever been to! ! She listens & understands how your body works & finds the best treatment plan to help you get better. read more

I had been dealing with an obscene amount of pain for far too long. A friend referred me to Dr. Swan. With in a a week I felt notably better. Within two weeks I was back to normal activity, all without medication. I am incredibly thankful for Dr. Swan and the team at TFC. read more

Everyone is very friendly and helpful. I have used chiropractors for much of my life and really like the adjustments that I receive from Dr. Larson. He has a great technique and warm personality. I have also used their physical therapy and learned several new stretches and exercises. I have had one massage so far and that was excellent as well. I have been going to Towers for a couple months. read more

Dr Larson is professional and his crews are friendly. I went there twice per week and the quick and efficient chiropractic adjustment to the spine works well on me. read more

Very good chiropractic care. Highly recommend Towers Chiropractic to everyone who knows a good chiropractor!

I've never been to a chiropractor before and had a great experience with Dr. Towers and his very friendly receptionist. My body feels better and Dr. Towers is very personable as well. To the person who found it a negative that there were kids around-- I honestly wish more places were kid (and dog!) friendly. I liked the casual atmosphere and didn't feel it took anything away from a positive experience. read more

This is a lie. They never offered me a shortened lunch visit. I did not abruptly leave. The receptionist was inhospitable. The Dr did not see me or witness how I was treated. Why do these ladies have to cover up and hide their rudeness read more

I have struggled with lower back pain for years. I am kyphotic and have scoliosis, so I'm curved in two dimensions. I have gone to chiropractors before and got temporary relief. I even bought a lumbar traction device that I use to ease my pain at home. Dr. Larson is the first person who has been able to give me some lasting relief. He does his own x-rays in house so he can diagnose the problem immediately and go to work on it. He uses manual techniques and he's a big guy, so when he stretches you out, you know you've been stretched!! His staff is great -- friendly and funny and very attentive. I look forward to going to my sessions every week!! read more

Dr Larson and staff are very kind, friendly and professional. I came into the office with headaches hoping to see if it was my neck causing the pain. I didn't bother to mention my constant back pain because, after visiting a few physicians, none seemed to be able to help. Dr Larson took a full set of x-rays and could see I have both back and neck issues: 20% spinal scoliosis and flattening of the curve in my neck. Dr Larson has been treating me for 6 months now and I am doing much better. The headaches have diminished and I have much more flexibility in my spine and am able to have much more endurance with walking and daily activities. My back pain level has dropped significantly and I am sleeping better. read more

Sketchy business practices. Poor communicate wrt billing. Said a trainer stretching post treatment (5 min) was included as part of service but then TFC submitted PT claim to insurance claim. Each appt was not even 4 min long and was conducted in the front window. Don't waste you time or money here. read more

Towers Family Chiropractic is a great place for families. You will find a relaxed atmosphere and you will know right away that Dr. Towers loves people and wants to help them feel better. You will be in good hands - highly recommend. read more

Love coming here - my infant needed adjusting after his birth, which was something I'd never done before. Dr. Larson and his staff made me feel very comfortable with it, fixed my son in only a few visits, and didn't try and sell us in more treatment he didn't need. I've also had work done, and really like the physical therapy is done right there at the same time. All office staff is amazing, nice, and client oriented. Would highly recommend to anyone. read more

Dr. Towers and his staff are amazing! They were able to fit me in last minute and provided great service! I went in for horrible back pain, which was so much better after the very first session! I will continue the treatment for my back, but once that is completed I will continue to go for maintenance. Highly recommend! read more

I've been with Dr.Swan almost my whole life and he's the best chiropractor I've worked with. Towers family doesn't just work on chiropractic but they look at the whole body including X-rays and physical therapy! read more

I highly recommend Towers Family Chiropractic to anyone looking for actual results! I've been on a hunt for good chiropractic care and am so grateful to find this gem in Redmond. Dr. Larson and his staff are very knowledgeable, professional and efficient. I can't say enough great things about this office! Natalia takes the time to teach you each exercise and focuses on your problem areas. Dr. Larson is very thorough - after taking X-rays, he came up with a treatment plan that has helped me with my headaches and back pain tremendously! This will be my go to for any future chiropractic care! read more

Dr. Larson and staff have been wonderful. I went in with back and hip pain, after taking X-rays, he came up with a treatment plan. I'm feeling so much better already. Natalia has been super helpful with an exercise plan. Highly recommend! read more

Very professional, efficient, and caring service. You are treated like an individual and listened to for your nuances. I've used both chiropractic and massage services for injuries over the past 6 months and they are my go to moving forward. read more

My back went out and Dr. Larson & his team were so accommodating & able to help me immediately. I've been seeing chiropractors most of my adult life & Dr. Larson is excellent. read more

Dr Larson is incredibly knowledgeable and makes each and every appointment enjoyable. In one month I have seen dramatic changes for the better. When I enter the office, Dr Larson makes me feel like I'm his only patient. Very thorough! The office staff is very friendly read more

I went to Dr. John last Fall when my foot was hurting. I had never been to a chiropractor before, and so I was a little unsure of what to expect. Wow! What a great experience I ended up having! First Dr. John takes several x rays of your spine to accurately pinpoint where you need adjustments. Then he goes over them with you very thoroughly so you understand what he is going to do. After just a couple visits, I was pain free! Thanks Dr. John! I highly recommend Dr. John to anyone who is dealing with pain. And if you have never gone to a Chiropractor before, don't hesitate. It works! Carol :) read more

What a chaotic hot mess. You walk in ~ Toys everywhere, the owners kids screaming, running around and beating up on each other. They must have decided not to pay for child care and keep the kids in the shop. On one hand, I understand. On the other, this place is a business and I'd expect a professional & calm environment from a chiropractic office. I'm sure they are good people. However, it was just a poor experience and I couldn't wait to leave. read more

We LOVE Dr. John! My body literally craves going in for an adjustment! I love his no-nonsense, hands-on approach -- nothing New Age here. Just great adjustments that relieve headaches and all kinds of muscular skeleton pains. I started going to Dr. John 3 years ago after a significant pelvic injury, one where I was unsure if I would ever walk again without pain or a noticable limp. His gentle adjustments slowly realigned my bones and now I am 100% pain free and can even run again. Amazing! And whenever I have a headache, he's the first person I call. His adjustments provide so much relief that I hardly ever have to resort to taking medication. Even my teenagers use him to help with sports-related pains. He's great!! read more

I came to Dr. John because I'd thrown out my back and I walked out not only feeling better but I suddenly had full range of motion in my neck for the first time in years! I'd never been to the chiropractor so I was a little worried but Dr. John talked me through the entire process. He also took X-Rays of my spine and talked me through all of that (doctors always seem too busy to do that so I really appreciated it). I also got a massage by Felicia last week which was awesome. This is a really good team. read more

I stopped in last Friday for an adjustment, and I am so glad I did! After going to several chiropractors in the Seattle area, I finally found a great one. Upon my arrival to the clinic I was greeted by two smiles from Stephanie and Becky at the front desk, they were both super friendly and professional. The clinic was really neat and had a spa like feeling with private adjustment rooms. I had been to several clinics that were in an open setting and it just doesn't feel right or personal. Dr. John's adjustment was exactly what I needed. His adjustment is very analytical and precise with no harsh movements. He helped me greatly with my back pain and headaches! Bottom line, this clinic was hands downs the best all around complete relaxing experience and Dr John is the best Chiropractor around. read more

First time in a chiropractor's office. Dr. John and his staff are very professional and extremely friendly. I will definitely return!

Full disclosure: John is a long-time friend. My mom has been sick and in a nursing facility, and she's been struggling with back pain for months. John is pretty much nowhere near where my mom is, but I contacted him for a recommendation in her area. Without hesitation, he offered to travel to her with his portable table on his day off! I'm not saying he'll provide this same service for everyone, but it speaks to what a great guy he is and how much he cares about his work. I don't currently have a need for a chiropractor myself, but if I do, you can bet I will head on out to Redmond to John at Premier Chiropractic! read more

Dr. John is fantastic! Can't recommend him enough... he is way more informative than other chiropractors I have been to, and does great work. I have always had back pain, and my leg goes numb after a long day of work, and I haven't been to a chiropractor in years. I started seeing him 3x per week a few weeks ago, and my back feels great now! I still get pain, but it is not nearly as bad as it used to be, and I haven't needed any pain pills in the last few weeks. Dramatic improvement for me. My wife is also pregnant, and she has issues in her lower back and leg, and she loves how she feels now. We both highly recommend Dr. John to all of our friends. read more

We really love everything about this practice. The staff is friendly and the office inviting from the moment you walk in the door. Dr. Towers has helped us feel better when other chiropractors or physicians haven't been able to. He has adjusted all of our children - he's gentle, he listens, and they always look forward to their adjustments. Crystal, the massage therapist, is fabulous. I need to book another appointment! read more

Dr. John is amazing! So very helpful, gentle, and informative! I specifically choose him because he does have training for children and babies, my kids love him also! He also has great little play area for kids, a few massage chairs, and there is a massage therapist as well! Highly Recommended! read more

I've been a patient for several years and Dr. Towers does a fantastic job of keeping my neck and back adjusted and pain free. The staff is extremely friendly and professional. The clinic has recently been remodeled which is so nice and it looks great! Highly recommend! read more

Extremely frustrating experience here each time. I firmly believe a healthcare facility of any kind shouldn't double as a daycare. Each time my husband and I come here is just as frustrating if not more frustrating than the last. It's a shame because the massage therapist is fantastic but the whole point of a massage is relaxation and healing which can't happen with children constantly screaming outside and rattling the doors trying to open them mid-massage (the masseuse then rushing to hold the door closed because the locks don't work well for the room). That is basically the opposite of relaxing. Then there is when you try to go for chiropractic adjustments and are tugged on by his children while on the table or he splits his attention trying to calm one child or another while working on you. I could go on but feel I've painted the picture well enough. One major issue corrected and this place would be great. read more