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Town & Country Ford

2.3 (3 reviews)
Open • 9:00 am - 6:00 pm

Services - Town & Country Ford

Routine automotive maintenance

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Watson East

Watson East

5.0
(5 reviews)

Having a warranty on your vehicle means that most times you will have to have it serviced at a…read moredealership. I am usually not keen on doing this as I am accustomed to going to a local garage that I have used prior. But, like I said, I had a warranty and the work feel under the warranty and I was told to go to a authorized Chevrolet dealership. I have been past here on many occasions, but never even thought twice about looking at this business. I hate car shopping and I am surprised that there are so many dealerships out there. However I was lucky to not have to shop. I called ahead of time to set up my appointment and surprisingly was in for the work within two days. The reason I wasn't in the next day was because I had to wait for the part to be delivered. The check in process was really easy, only a few forms to sign and my car was in for service. The customer service here was top notch. They made sure that I was comfortable before proceeding with my work. Now, you have two options here. You can sit and wait, or you can take a short walk to the nearby plaza and be called when you vehicle is finished. I opted for a little bit of both. I was heading to work after my appointment here so I decided to dash over to the plaza quickly and pick up some snacks for my lunch. I did give my cell number just in case they needed to get in touch with me while I was gone. After my quick trip to the plaza I headed back to the dealership. There is a small waiting area with a row of chairs in front of a television. I believe that there is coffee and water available, I'm not sure as I am not a coffee fan. Another thing to help pass your time while you wait is that they have free Wifi for customers. Once my vehicle was fixed I received a paper copy of the work done, one more signature and I was out the door.

Red carpet service from start to finish. Sales staff was very gracious and attentive. Sales…read moremanager was very friendly and went out of his way to help.

Blue Knob Auto Sales

Blue Knob Auto Sales

3.3
(50 reviews)

Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

Excellent service. Sales staff was awesome. Prices are absolutely reasonable. They don't play the…read moredealership "price game". The price is on the vehicle and they stick with it. Excellent place to buy a car as they do not stock cars in garbage condition.

Town & Country Ford - car_dealers - Updated July 2026

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