My family and I have been using Roadrunner since the mid 90's! I honestly can say I will never use…read moreanother moving company again. I started using them when I was in college at Boston University. They moved me a few times and they were so wonderful, I kept using them through the years. My parents recently used them for a large move outside of Boston and they again exceeded our expectations. Just a month ago, I had a semi complicated move from the South to Boston. It was a stressful time which Road Runner was aware of; Martin and Dave were able to get the job done without one hitch, from start to finish. Our actual mover was Gef and I was so impressed with his efficiency, punctuality and professionalism. Not one item was damaged and not a single item missing! Plus he did all the lifting with a smile! Their pricing is reasonable and worth it. I would always use Road Runner for long distance moves (and within state). Your things will never leave Road Runners hands as they do with Van Line moving companies. I trust them 100% and would only recommend Road Runner to anyone in need of a move! Thanks for staying in business guys, here is to Road Runner!!

These guys moved me across country about a year ago...I'm just about done absorbing the damage…read morethese guys have done to about 90% of my property. While they were timely and polite, everything else couldn't have been worse. The damage to my household belongings was incredible - as if they were catapulting the pieces onto and off the truck. In addition to this ignominy, the total cost was double what a national carrier would charge...I used them before on xcountry moves with no problems but it seems the company was sold a while back with these results. Wow! Caveat emptor! ZERO/I mean '0' stars... Gone baby, GONE.

Can't recommend this company highly enough!…read more I had to do a last-minute move, taking a fairly small amount of stuff (bedroom plus a few boxes) to storage. Had to obtain both movers and a storage facility in the matter of a few days. Sachin, the owner, was very responsive, polite and helpful, including recommending specific folks to talk to at a storage facility nearby which I ultimately used. The movers -- Adam, Chuck, and Tom -- called right on time to tell me they were on their way to my place, at exactly the agreed upon time. They arrived at my place right on time. All three were very professional, friendly, polite, cheerful, and clearly put their experience to good use. The move was swift as could be. Not a ding on anything. They actually made it seem like this was easy -- and I'm sure it wasn't! These guys REALLY went above and beyond ... When we were about to leave for the storage facility, I discovered that my car battery was dead (worst possible timing!). These guys actually pushed my car, physically themselves, so that they could give me a jump from the truck. Way beyond the call of duty! When we arrived at the storage facility, Chuck was particularly helpful in helping me get the best bang for my buck and not over-paying for space I didn't need. He used his experience to eyeball my stuff and let me know which size compartment I needed -- and he was exactly right. As a single woman with some physical limitations due to an autoimmune disease, I can't overstate how much I appreciated how kind and extra helpful these movers were to me. Of course tips are not expected or asked for, but I gave what I could afford -- only wish I could have afforded to give them more. They certainly deserved it. This review is so glowing it doesn't even sound real to me, ha -- but this was the best moving experience I've ever had. Hire this company, and ask for these three guys, and you will be all set.

I have moved using moving companies several times in my life, and this was by far my worst…read moreexperience. Do not use this company For the low low price of $1k, I got a move that took 7 hours to go literally around the corner. Things started off badly when it took an additional half hour for the movers to find parking (in the city that they're located in), because they hadn't requested a permit. The crew, "the best crew I have" of three was a 50+ 'foreman' who refused to take apart furniture, a vaping mover who kept complaining to us about the foreman, and the third (just another $20!) mover upsold to us who had clearly never moved anything before. They all disappeared for 20 or more minutes at a time, multiple times, occasionally having to move their truck. Things went from bad to worse when the foreman refused to take apart an ikea couch. I ended up taking it apart myself, in the hallway of my building, after a wasted half hour of him trying to shove it into the elevator despite my increasingly desperate protests. My partner and I ended up disassembling and moving our own kitchen island after the crew refused to do so as well. Our move finally ended, in the rain, seven hours after we had started. When I gave this feedback to the owner of the company, he brushed it aside, and charged me for the full 7 hours, including the wasted time involving the couch and parking. My move took twice as long as necessary because of the crew's lack of ability to function as a unit, and the foreman's insistence that nothing be taken apart. If you have an option, i strongly recommend going elsewhere.

I contacted Jumbo Movers because of the positive reviews. Got a competitive quote. The guys were…read morepolite, pleasant, arrived on time and moved our stuff swiftly. They took care of the items that were fragile and nothing was broken. They covered the mattress and sofa at pick up location and laid cover on the floor by the entrance to avoid markings on the carpet at destination. Communications with the office prior to the move was excellent too. I'd use them again.

Well, I tried to give these guys my business. We are planning a long haul move. I set up a time for…read morethem to come and estimate what it would cost for a full pack. They never showed up or called me to tell me they were running late etc. So I called them and asked if they were coming. The guy who answered couldn't believe the estimator hadn't showed up and told me that he would call me right back. Well, the estimator called me back and gave me some lame excuse as to why he didn't show up (no apology...and if there was a reason he couldn't show up, common courtesy is you CALL THE CUSTOMER!) Still, he asks if we can reschedule for an hour later. I hesitantly agreed. Fast forward to when he is supposed to come the second time. He still isn't here 20 minutes after the agreed upon time. Still NO CALL. So I called the company to cancel and he actually answered. I said "Well, you didn't show up a second time so I'm not using your company." He said "Well, I'm only like 5 minutes away but if you want to cancel, ok" I don't think he was only 5 minutes away! So...they won't be getting my business. And too bad for them because it would have been a lucrative one.

I was referred to this mover by the MIT furniture exchange. They said that YourMove was excellent…read more I was happy about this, because it is always great to find a good mover! What happened over the next week and a half was discouraging. I told them that I had a very restricted schedule (because I am a teacher). I cannot leave classes just because I have movers coming over. We tried to find a time, but it was hard. Eventually I asked my boss for a favor so I could get a time that would work. He let me out of a faculty meeting. This was a big favor. I worked hard to meet these movers halfway! But then on the day of the move, the movers called to say "Hey, we're done early today. Can we come to your place now?" It was TWO HOURS BEFORE THE AGREED TIME! I had to teach my class! What the hell? Who do these people think they are? I should leave work two hours earlier than OUR AGREED TIME just because it was MORE CONVENIENT FOR THE MOVERS? I tried to reach the dispatcher, Judy. I called her twice, but she didn't pick up. She claimed that she called me twice, but my phone said she hadn't. My phone ALWAYS picks up the missed calls. Her movers were certainly able to reach me via the same number. Judy said that she COULDN'T SEND THE MOVERS AT THE AGREED TIME BECAUSE SHE "DIDN'T WANT THEM WAITING AROUND FOR TWO HOURS." She said that over EMAIL. WHY ARE HER SCHEDULING ISSUES MY PROBLEM? It is not my problem! A DEAL IS A DEALl! I CALLED IN A FAVOR FROM MY BOSS SO I COULD BE THERE AT A TIME CONVENIENT FOR THE MOVERS, AND THEN THEY DON'T SHOW UP??? Too bad, favor wasted, because YOUR MOVE MOVERS DIDN'T WANT TO DO THEIR JOBS. When I talked to Judy on the phone, to her credit, she apologized tepidly. But she also said that nothing could be done about it. She made it seem like SHE was doing ME a favor by agreeing for such a late move time (4pm to 5pm). "Movers start early. The work hard and they finish early." She said she worked really hard to find a time for me, she really did me a favor. Great, that would have been nice IF THEY HAD SHOWN UP. You said 4-5PM, BE THERE AT 4-5PM! AND DON'T ACT LIKE YOU ARE _DOING_ME_A_FAVOR_BY_DOING_YOUR_JOB! Who do these people think they are? I cancelled my order. I will not be using them. I will be using someone else. This is flabbergasting, unacceptable. I can't hand over money to people who do such a miserable job with their customer service. Use someone else, someone who actually cares about their customers. Judy lost my sale, and broke a promise just because she can't schedule properly and because she didn't want to have her movers "sitting around for two hours" because she didn't have anything scheduled for them. Maybe she saved money by doing that, but she made me a furious fucking customer. I will make sure none of my friends ever use this service. Nice job, guys.

I am about to use this company for the FOURTH time. They…read moreare consistently kind, cautious, and quick. Two of these moves involved a piano. Yes, a piano, and it was a great success. Also they are a reasonably priced, small, local business, and this shows through in my interactions with the owner and his employees, which is a very good thing. I could not ask for a better experience! I am reviewing them now, before an upcoming move, because I am a jerk who promised them a great review after my last move and forgot to do it.

Worst movers in history! They take loads out of the house and pile it next to the truch instead of…read moreputting it in the truck. Anyone walking by can just help themselves. No one watching. Tons of priceless items missing forever. No recourse. They are the worst!!!!! Worst waste of money ever.

I was looking for a good quote to move my two bedroom. Looked for reviews everywhere angiest, home…read moreadvisor and mostly yelp and google. Found good feedback on this company. Let me say this, PRICES are great. They work around your schedule and so promt in the mornings. Rudi and his crew are so friendly and were very careful with my belongings. Thank you! When I move back I will definitely call and have you service me again!

Wow where do I start?! I called them when I needed to move into my new place. They were so quick…read morewhen getting back to me with a date and time that was convenient for ME because I only have certain days off. They found time to squeeze me into their busy schedule. To load everything up from my old place and into my new place it only took them an hour TOPS!. Everything was in good condition when it got to its destination. They make sure they use all the right equipment needed for your move. Like bubble wrap for my tv and other fragile items.They used dollies for the large dressers, bed and couch. Once we got to my new place they even put all the drawers back in their designated spots. They help unwrap and set up my tv and other large electronics. I would definitely recommend this moving company to anyone looking for a quick, smooth and efficient move. ***100% satisfied. Will be calling them again whenever I need to move anything anywhere or if I know anyone who is moving looking to move.**** ~ I called other moving companies in the area and they were either rude, booked up or didn't have the right equipment. I definitely got my bang for my buck when choosing to do business with Major Moves & Company.

My major moves experience was subpar. After cancelling my initial appointment because they didn't…read morehave enough trucks, they arrived late to the rescheduled time. Their drivers weren't equipped with the correct tools. After requesting one of their movers to ride in my vehicle, he proceeded to make homophobic and transphobic remarks. Completely dissatisfied with the service and I'd warn any Black LGBTQ folks to stay away.

This was my first experience having movers, and Crato's came recommended by a friend -- and I have…read moreto say, it was the best decision ever! I had 2 movers for my small apartment on March 1, in Southie (a tough place for movers, we all know) and they did an amazing job -- so quick, they wrapped my delicate items expertly, and were very friendly. I cannot recommend these guys enough!!

Best moving experienc!! Cratos was great, Miguel and Luiz called us in the morning to say they…read morewould be earlier than expected (730am instead of 8) and gave us the option to have them wait until we were ready or start sooner. They were clear, kind and professional from start to finish. They wrapped everything very well and kept checking in to make sure they had everything we wanted to move and were fast and efficient. The price was lower than any other company I called and it was more than reasonable. They moved a 3 bedroom home with a full basement and garage in a half day and we were so relieved and surprised with how smooth it all went! We highly recommend them!!

I was absolutely exhausted from packing, but Tim and Wayne took care of everything. They were…read moreall-around decent guys -- hardworking. clear, polite, careful with my furniture and other items. They packed everything up and took care of items that I wasn't sure how to pack -- such as a lamp. They made sure that everything was safely delivered. This was all surprising, since their price is lower than other moving companies. The price was low, but the quality of service was high. They were fast, strong, careful. I would use this company again. Highly recommend.

Dear Kilroy, Stacy, Mike, Mikey, Tim, Tom, Kelly and the whole crew,…read more Just an enormous thank you for the pre move and then the real move yesterday. I have told everybody there is nobody better than you. You have helped me in the past. You are so pleasant, fun, terrific, marvelous, fabulous movers and people From all the help with the unpacking, the breakfasts, the new Kilroy mug, everything is above and beyond and I thank you for the bottom of my heart. I wish the world was as professional and no nonsense as you. You got the piano up here, no problem just fabulous Thank you, Amy Miller