My wife and I have been residents here for over three months and are very happy here. A couple can…read moreget a three room suite; two bedrooms and common room with kitchenette. Singles can get a one bedroom or a studio apartment. Apartment floor plans can be seen on their website. If you might have trouble keeping track of your medications they can handle that for you with dispensing at breakfast, lunch and dinner as your needs require. They will come to your apartment to deliver meds too! The dinning room is more like a restaurant as you get to chose from a menu at every meal. Outside of the dining room snacks are served. There is always something to do with a calendar of events offering a range from bingo to more cerebral things like discussions of court cases and current events. WiFi is free but you can also order faster service from Spectrum. "Spectrum Assist" + USA Gov subsidy based on your income could get you that service at no cost to you. Be sure that you request both subsidies at same time as "Spectrum Assist" is not available for "existing customers". In other words if you get internet with $30 federal subsidy and then request "Spectrum Assist" you will be denied as you are an "existing customer". The staff is wonderful. Do your due diligence when considering places. One place was taken to court for taking advantage of residents. Their idea of assisted living was two strangers in one room without even a privacy curtain between beds. Search names of places with appropriate key words.

I'm sharing this review as a result of my call with their staff Eleanor on Wednesday, March 8 at…read more1pm ET and I immediately sent an email to their general inbox calling attention to their executive team. *edit - suggest you include language such as Elders are required to know and speak BASIC ENGLISH on your website and admission package so for those NON-ENGLISH families we don't waste time speaking with your staff. THANK YOU! ----------------------------------------------- I was calling to get an inquiry about getting additional information for a community for my elderly grandma and I wanted to share my experience with you. I appreciate the prompt response getting a call the next day but the level of service your staff, Eleanor provided is truly despicable. For context my grandma is 86 years old and she's been in this country for more than 40 years and no she doesn't speak English. We lived in a Chinese community for a majority of her life and she leaned on her family members to be her advocate to translate for her. I'm DISGUSTED that Eleanor REPEATEDLY ASK ME SHE DOESN'T SPEAK A WORD OF ENGLISH AND HOW SHE WAS SUPPOSE TO COMMUNICATE IF SHE NEEDS HELP OR PAIN. Either Eleanor needs some listening lessons to hear what the family needs are or SHE NEEDS TO BE LESS JUDGEMENTAL about non-ENGLISH speaking elders. I'm so disappointed GIVEN YOUR RATINGS and will DEFINITELY BE SHARING THIS WITH OUR AAPI community about HOW NON-INCLUSIVE your community is. We are a family looking for care for our elderly grandma and if she doesn't brush up her customer service, I'm concerned for your business model. Lastly, if this is the FIRST ENGAGEMENT OF A STAFF MEMBER, HOW DO YOU EXPECT ME TO TRUST YOUR OTHER STAFF? Sincerely, A CONCERNED PROSPECT & CARING GRANDDAUGHTER

Heard great things about this place. While I have had no personal contact, it is highly recommended…read moreand highly regarded for excellent service, facilities and activities. If I did have a need I would definitely be in contact.

Incredible place-- my mother is happier here than she has been in years. Wonderful, caring staff…read morewho are authentically dedicated to the residents' wellbeing and dignity. Residents are treated like whole people. Impeccably clean, warm, inviting. This place is all about health and heart. A real gem.

The staffing is thin - one can wait l-2 hours for response when needed…read more The food was boring - no variety and rarely any fresh fruit. Often noisy and aides just busy laughing instead of helping patients.

The facility is very clean. The staff is extremely friendly and professional. Sometimes the…read morefood was not hot enough when brought to my room. But the menu was varied and often the food was delicious. If there was any problem with the condition of my room, the staff was very quick to help. The physical therapy team is Excellent. They spend as much time with us as possible. They definitely care about us. Overall, my time at Margret Tietz was an excellent experience

Please be careful about their sales practices. They make a number of claims and then walk them back…read morewhen your loved ones are already settled there. My loved one ended up losing a ton of weight, was neglected and had to go to the hospital because he could barely move from not eating. He is finally starting to be his old self at the rehab facility that he is in. Please skip this place. They will also raise prices so the sticker price is not what you end up paying.

If you care about your loved one do not put them here. Staff yells at residents and are not kind…read more Aisha the Lifestyle Manager is horrible and terrible at her job. Emails not returned and proper info not given. Horrible attitude as well. You are promised things prior to signing lease that don't happen after lease is signed. People are not well cared for or groomed regularly. This place seems extremely unorganized and poorly managed. There is at least one current lawsuit against this place for negligence. Do some research and you will find it. Buyer beware!

Do not send your loved ones here. Medical care here is satisfactory. They told me they'd help my…read moremother within six months of rehab but rather kept sending her out to hospitals until she died... Their care team was selling lies about how great their care will actually be; when in reality the facility is run down, overcrowded, their staff is unsociable with patients, and they're ultimately only interested in milking insurance money from them.

This place is a joke. Stay far away for the sake of yourself and your family member…read more My poor grandmother who passed away last week had a miserable time here. I had finally arranged to move her out of this place but it was too late, she didn't make it. 1- There are NO SPANISH SPEAKING STAFF. There was one staff that BARELY spoke Spanish and she was there maybe once a week. This is ridiculous. Queens is the most diverse borough in the world and Spanish is the number 2 language of the US of A, how do you have no Spanish speaking staff? This cause their staff to keep on saying that my grandmother refused to do a lot of things. BS! She didn't know what you were saying!!! 2- Don't be fooled by the nice floor level when you walk it. My grandmother was in "floor 1" (up one flight) and the place was a hot mess. It smelled like poop and piss AT ALL TIMES. Hospitals and other rehab centers that I've been to NEVER smelled this bad. 3- Staff were not helpful. After taking all of my complaints to the supervisor little was done. My grandmother was showered only once after I persisted on requesting it. My grandmother clothes was stolen, and finally in the last couple of weeks my grandmother had two horrible falls because she called and screamed for staff to take her to the restroom and no one would. So she would try to get there herself (after the rehab people encouraged her to walk) and she feel badly. This place is disgusting. I can not recommend this place to anyone.

My mother-in-law lived at The New Homestead Home from January 2024 until May 15, 2025 when she…read morepassed away peacefully in a hospital. Her room was sunny with her own television, bathroom and small refrigerator. She was well taken care of by the New Homestead staff including case managers Shamenie and Felicia and her beloved aides Jasmine and Hannah. She looked forward to seeing them and they doted on her. They were also very loving to me as well. Jamilah arranged her transportation to and from doctor's appointments and the times she had to go to the hospital. They were always in touch with me and the director Steven could not have been more reassuring, compassionate and responsive to any of my questions and requests. I did not worry about her there. Yes, they could use an upgrade in carpets and even the menu but none of that is a complaint because Peace of mind is everything.

Should be zero stars. Terrible place especially for those who are mentally &/or physically…read moredisabled. Much difficulty getting monies owed refunded.

It has been nearly impossible to get a hold on anyone at their office…read more I have had luck reaching Karen, who was incredibly helpful, but unfortunately, she was unable to help me with my specific inquiry. She did,however, ensure that the appropriate person follow-up with me in a semi-timely manner. I wish she was the person I had to deal with, she is the only person I have spoken to at this office with a professional attitude.

Beware of this discriminatory management company. I applied to an apartment in one of their…read morebuildings and was told I qualify (good income and good credit) but was denied because I'm not married? (which is illegal and technically housing discrimination) they only said it verbally I guess they didn't want written proof. They asked me and my boyfriend for countless documents - I even provided proof of our perfect on-time rent payment history - and yet they strung us along only to tell us they denied our application. It's a very shady company and very discriminatory to treat people like this. Beware

We are so grateful for the support and advice from Mike Kearney from Senior Care Authority. Our…read moreparents in their 90's went from being independent to needing 24/7 care very quickly. Mike assessed our situation rapidly and aided us in touring the facilities that met Mom and Dad's care needs. With Mike's recommendations we are confident that we have made the right choice for their new home. We highly recommend utilizing this service.

I needed help placing my sister in assisted living, but wasn't sure where to turn, what to expect…read more Senior Care Authority helped in so many ways. Cynthia and Josie have been there for me all the way. From the making the initial decision and choosing the facility, to providing emotional support the day of move in, and now the follow up phase regarding her previous living arrangement. All of it handled with plenty of care and concern and knowledge.

El unica agency employment En el Flushing que te den buena…read moreservicio La agencia me llamoʻ rapido cuando salioʻ el trabajo. Muchas gracias!

i would say this OK agent is scam. before 3 month I went to…read moreagent and ask job he said I need to give him 20$ ,after that he gave me some couple job of list but I didn't like that 400$ job. and he said he gonna call me but i didnt receive any call.he told me he call me many time,when I check my call lot i can see everyday i call him and reject my call. today i want to agent in person he said call me many time haha what a cap. the way he communicate with me and my brother I ll like racist. don't go to this agent if you guys want to avoid scam. I have already complain to federal. such a disrespectful agent.he just refund me 10$ from my 20$ and don't know what he said, 10$ is for wasting his time and taking picture. He even don't know he wasted my 3months. He is just a game player. Careful with OK agent. thank me later guys.