Prior to going to Towne Tile, I confirmed availability on the tile that I chose for my kitchen. Upon arriving, I browsed for 5-7 minutes to look for additional tile that I needed elsewhere. I waited for help by their office/desk area for another 5-7 minutes. During my time there, the staff of 3-4 completely ignored me and made very little eye contact. Essentially there was only myself and a couple in the store. The staff was more interested in helping this couple. Turns out I ended up getting great service & lower pricing at a tile store down the street on Bascom Ave. read more

We went in on a Saturday and needed a small amount of tile for a laundry room (55 sq ft). They had a good selection and we easily picked out the floor tile and matching bullnose. Before buying, I asked Chris if he had this in stock as our installers were coming that Friday. He told me they had it in stock in their San Jose warehouse and it would be delivered on Wednesday with plenty of time. Wednesday came and went without a call from Towne Tile, Thursday morning my wife called. They said they would call us right back which they didn't do. I called later in the afternoon as the tile contractor was arriving the following morning. I learned they didn't have the tile, in fact, they don't actually have a warehouse in San Jose. My wife and I were out of time and options with the tile contractor (and other contractors behind him) coming the next day. Ryan told us to come to the shop and pick something else out and he would make it right. We went to the shop and the he only had one other tile as an option. Ryan had a pompous attitude like we were putting him out. We chose the tile as we had no options at that point. They promised delivery to our house that evening for installation the next day. The delivery came and when I checked it, they had delivered the wrong grout. Amazing that nobody double checked after their initial mistake. I immediately drove to the shop and they were long gone 20 minutes after closing. I emailed them and the sales guy called back. He brought the correct grout the next morning. Ryan gave us a discount on the tile, but when I went to take back the incorrect grout and get the credit, he was even more pompous than before. In his eyes, he made no mistakes. I tried to explain that they had: 1. Lied about the tile being in stock 2. Lied about having a San Jose Warehouse 3. Didn't call when the tile didn't arrive 4. Only had one other option available for us 5. Delivered the wrong grout He was pissed that I had mentioned my experience to someone else. I tried to politely tell him that I think we were going to have to disagree on how badly he handled the situation, but he didn't want to hear about it. However, had they been honest about 1-3 above, I would have used another supplier. Instead, I was stuck with moving forward with them at the 11th hour. Do not trust Towne Tile and especially Ryan. They do not have a San Jose Warehouse where the tile is in stock. They rely on outside distributors. Timing on a construction job is very critical. Cut out the middle man and go directly to one of the shops on Brokaw Road. My advise is, if you do decide to move purchase from Towne Tile, *Do Not Pay* until the tile is delivered on time and your order is correct. read more

Our team have used many tile companies over the years, but far and away the best we have found is Towne Tile. Other than the funny location close to downtown Campbell which is interesting since most of the other shops tend to be in the Montague, Brokaw area or farther north in Hayward /San Leandro. Ryan and Scott are great not only are they highly knowledgeable, but they offer the most competitive prices around. Janelle and I would highly recommend them for any of your tile needs. We feel this is truly a Gem of a tile resource. read more

We found Towne Tile after searching Yelp and seeing the many positive reviews and after checking out 5 or 6 other tile shops in the Brokaw area, we decided to make the short drive over to Campbell to see what Towne Tile had to offer. The store's physical location likely wouldn't be considered "prime", but on the plus side there is usually adequate parking available in front of the store - which is not always the case in downtown Campbell. The owner, Ryan, is very friendly. When we met him, he said that a lot of times he ends up doing a lot of the design work for clients as far as matching materials (tile/stone) and colors -- even in the case where clients already have a designer. I was a little dubious of this claim at the time. But with his help and suggestions, we did our own design on our spare bathroom -- and it came out awesome! So it's true - Ryan does actually have some pretty good design chops! In our next project (master bathroom), we largely went with our designer's design -- but even in that case, Ryan still made a valuable suggestion to change out the wall tile for something more "substantial" (and of course he had a specific suggestion). My wife loved the change and we believe that it contributed to a better outcome. Ryan was always cheerful and responsive, whether by phone, email or text. We appreciated that he would sometimes take the time to call us at 9pm in the evening if we had issues or questions. His customer service is really what sold us on him. You would think with the level of customer service Towne Tile provides that their prices might not be competitive. But you'd be wrong! Between our spare and master bath, we purchased multiple different floor and wall tiles (porcelain) as well as a few Caesar stone slabs for countertops. In some cases his prices were the lowest of the 6 places we went, and in the rare cases where they weren't the absolute lowest, they were still extremely competitive. There may be some cut-rate places out there that might be a little cheaper -- but I'd take first class customer service over saving a few pennies every time. We were very impressed and pleased with Ryan (and Scott) at Towne Tile. The only hiccup was that we ordered two different wall tiles for the same bathroom (from two different manufacturers) that were supposed to both be "12x24", But it turns out in the tile biz those are only nominal numbers. Of course, we had no idea that 12x24 didn't necessarily really mean 12x24. It would have been ideal if that info had been pointed out to us before we placed the order (by either Ryan and/or our designer) rather than after it arrived. That would have saved us some hassle. On the flip side, Ryan introduced us to some good fabricators and pushed them for an expedited order, which was very much appreciated. And he even turned us on to a carpet supplier that saved us some significant money. Nice! The combination of superb customer service, a genuine interest in our project turning out well, Ryan's keen design eye, his encyclopedic knowledge of everything tile, his communication and his sense of humor ensured we had two great projects and we would not hesitate to use Towne Tile again. read more

My wife and I are in the midst of a total home remodel: 2 Bathrooms, Kitchen, fireplace and entry way are all in need of tile. We knew it was going to be a lot of tile (and a lot of money) and we want to be very careful with what we chose as we'll be living with these decisions for many years. We've done this before on our first house and went to all the tile shops over on Brokaw street. We spent several weeks deliberating and couldn't seem to figure out the right materials. Our tile installer (see my review of South Bay Tile) recommended we go to Towne Tile. Ryan greeted us when we walked in the door. We explained to him what we were working on, and our initial thoughts. We weren't quite prepared for what follows. Ryan has a technique of asking people about their lifestyle and what they want out of life. He then works to surround you with that life. It's a bit like speed dating but for tile. Based on your answers, he starts pulling tile samples out that are a reflection of your answers. He is extremely adept at matching you to tile. The whole process might be a bit disconcerting as Ryan works to quickly figure out who you are, but the results are truly worth it. He cares about the results. Ryan is extremely knowledgeable and passionate about tile. Within an hour, we had two bathrooms designed, with the appropriate tiles, patterns and accents. Both bathrooms are close to completion and are simply amazing. We've met with others on the team there, like Scott, and found that everyone is passionate and professional about there business. We're now working with Ryan on a fireplace and granite for our kitchen. He's been to our house so that he can get a complete context of what we're doing. I anticipate that our remaining projects will look as great as both bathrooms do now. read more

Chris Fryer @ Towne Tile is AMAZING!!! He completely saved our remodel. We were completely stumped. We had hired interior designers to help spec a top-shelf kitchen, guest bath and kids bath remodel. They had selected some tile and stone but we were not convinced that all together it would look good and POP. We gave up on our designers (after $$$$ spent) and decided to try out on our own. We've visited all the specialty tile stores in the area All Natural Stone, Tile Shop, Tile Fantastic, etc. They had some interesting product, but we didn't see how it all would come together. Then we tried Towne Tile and met Chris. We brought cabinet door sample and existing tile and stone picks. We chatted a bit as he tried to understand our style and wants. Then - get this - he explained the theory behind matching cabinets, countertops, backsplash, above-range focal point - colors, materials, "movement". It was a complete eye opener. My wife and I felt like we were just given the keys to a magic kingdom of design process. In under an hour, we worked with Chris to completely spec out all kitchen stone, and I can't wait for it to be done. Then, we came back and in another hour or so finished design for both bathrooms. Their website says "We Know Everything about Tile and Stone". It's true. read more

I worked with Scott to get tile for my bathrooms and laundry room. Scott was great to work with, really fun and easy to talk to. He came up with a lot of great ideas that I later incorporated into my designs. I am remodeling my master bath soon and will definitely be back for more at Towne Tile! read more

Towne Tile was my first stop in the tile shopping process. It got great reviews and I would rather drive to Campbell than to North San Jose. When I walked in, I was greeted by Anisha and a very clean, beautifully organized tile store. Anisha was very kind and very helpful. We talked about what I was looking for, which admittedly, I wasn't sure myself, and she suggested I purchase the decorative accent tile that I seemed to remember seeing and liking at Lowe's and bringing it back to her so we could work off of that. After leaving Towne Tile, I purchased the accent tile and spent the next couple of weeks at most of the tile shops in North San Jose. Of all the North San Jose tile shops, I can recall actually speaking to maybe one person, briefly. I wasn't helped by anyone. Therefore, I returned to Towne Tile, accent piece in hand, and was greeted, once again, by Anisha. She brought out many different samples that complemented by accent tile beautifully. She even followed up with an email with different sketches suggesting various ways I could incorporate the accent tile. The process was very overwhelming for me, but with Anisha's guidance, it brought my project back into the realm of totally doable. Lol! Although the tile that I was sent home with complemented my accent tile, my husband wasn't 100% sold on it. I continued my hunt for the perfect tile and ended up finding it at one of the North San Jose shops, but because Anisha has spent so much time with me, I felt like she deserved the sale. Therefore, I returned to Towne Tile, showed them what I'd chosen and ended up buying the tile through them. The delivery date was promised to be two days after my purchase, and sure enough, that's when it showed up. Everything went seamlessly. read more

Ryan at Towne Tile totally took care of us from the moment we walked in the door. He even stayed late helping us as we got there about 30 minutes to closing time on a Saturday. Right away Ryan understood what we wanted and made awesome suggestions to make our shower truly special & beautiful! Ryan helped us from start to finish with the Travertine design and helped us incorporate our accent tiles which I wanted to have within our design. Thank you Ryan for your enthusiasm on anything is possible and for your positive and fun spirit!! read more

This company is "as good as it gets!" Quality products and unbelievable customer service. Ryan and Scott are knowledgeable, creative and charming. We replaced our family room carpet with Travertine tile, including the front of the fireplace. It is so beautiful, we are holding off putting the furniture back. The design pattern is exquisite. We have nothing but high praise for Towne Tile and Stone! read more

Finished my project. Scotty continued to be extremely helpful, helped me with last minute changes and advise. Everything came out great - will be sure to do my next few bathrooms with them! read more

Towne Tile and Stone - a bathtub and shower - Building Supplies Near Me - Beverly Hills, California

The 5 stars are well deserved for Town Tile & Stone. I did an extensive house remodel which included a master bath remodel. I had to visit close to 10 tile/stone shops in the Santa Clara area. the sheer volume of the various stones/tiles out there are just overwhelming. Most frustrating part was everywhere I went, the sales people didn't really help me. I had to pull tile samples myself and ask them about the prices and information. It seemed they could care less or didn't want to be bothered. But NOT Scott at Town Tile & Stone! I was looking for an arabesque glass tile and called the store just to check. Scott was helpful on the phone right away, which prompt me to drive down to Campbell for the visit. The store is not huge like Bedrosian or All Natural Stones, but they carry a lot of options. I brought in some of the tiles I already bought elsewhere and told Scott what I wanted to achieve. He was literally on the ground comparing the various stone tiles to make sure i have the best matches. He even drew a layout picture of what each wall & tile area should look like. I felt he was truly passionate about putting together the best tile layout for me, not just to sale me the most expansive tiles. The end result is beautiful but overall I am just grateful for Scott's help to pull everything together for me. THANK YOU!! read more

Towne Tile and Stone - Building Supplies Near Me - Beverly Hills, California

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Since I wrote my review, I was contacted by Ryan, who was extremely apologetic and did not realize that I felt rushed. He was eager to rectify the situation. I am sticking with the tile I ordered as I really only had a couple choices on what would work in my existing bathroom. I feel confident that the tile will look good and would be happy to be a repeat customer at Towne Tile. read more

Just gave my kitchen a make over with new countertops, backsplash, and sinks. Ryan helped me choose counters and backsplash and gave me a reasonable bid for the whole job. I was. a bit hesitant to agree to pay 3 sub-contractors that I didn't know but I am completely happy with the results. His subs were all great. Easy to work with and very knowledgeable. Ryan's not great about returning calls promptly but if you don't mind reminding him, you'll be very happy read more

Towne Tile and Stone - a clean kitchen - Building Supplies Near Me - Beverly Hills, California

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After reading these reviews I can only wonder how the experiences described in the positive reviews can be so different from what I experienced - which is just what the folks who said Ryan - and Scott too - were like used car salesmen. They are smooth with the sales pitch and have a great selection of tile. However, any service ends there and they stand behind absolutely nothing they promise. The tile delivered to me was inferior; we wasted precious weeks in the middle of a major bathroom makeover as they stalled and dodged responsibility before finally admitting the tile was seriously flawed. Just be warned: deal with them at your own risk. I lost a great deal of money and time because of them, and belatedly discovered that several experienced local contractors will not work with anyone who gets their tile from Town Tile & Stone. Charlotte F. read more

Town Tile has a good selection of flooring. We looked for months to find the perfect tile and found it at Towne Tile. Their store is meticulous and well presented. Ryan helped us with our initial purchase and we found him energetic and excited about his products. We ordered our tile and Ryan gave us a quote for installation. When we advised him that we had our own contractor he's attitude changed and that's where the level of customer service ended and a pretentious attitude surfaced. We found it challenging to deal with them in future interactions even when we ordered more tile. Delivery dates were never met. Although promised, we were never contacted with updates. We initiated all follow-up calls only to be greeted with an attitude that they were too busy to take our calls and promised to call us back - however, they never did. Although we love our tile, the experience was frustrating and it was tiresome dealing with their patronizing attitude. We plan to tile another section of our home but will not return to Towne Tile. read more

Bought wall and floor tiles from Ryan, it was not a pleasant experience, although the tiles are not bad. Ryan did the calculation for us and we ended up with too many wall tiles and not enough floor tiles. We had to buy an extra box of floor tiles and pay for the shipping which was much more than the box of the tile. We were astonished by the shipping charge. I have never seen a store charge that much for shipping. Make sure you ask them to give you an estimate of the shipping before you buy, otherwise you will be ripped off! read more

Wow... this place provides an unmatched blend of great selection and fantastic service. I've made 2 purchases here in the past 4 months, and both experiences have been top notch, although the second visit is what really clinched the 5-star rating. On my first visit, I was looking for terracotta floor tiles for a bathroom. If you've ever seen real terracotta tiles, you know that they are gorgeous. I went to multiple tile shops looking for terracotta, and the response I received was: "we don't have any real terracotta tiles; there's not enough demand. Here, check out these porcelain tiles designed to look like terracotta!" Fake terracotta tiles look just that - fake. No thanks. Towne Tile actually has the real deal - beautiful terracotta tiles nearly an inch thick! They're not exactly cheap, but as far as I'm concerned, they're worth it. My second visit was also for bathroom floor tiles. Without getting into too many of the boring details, I was looking to match a couple of colors very closely, and was having a lot of trouble finding anything that was a close match that was available immediately (i.e. that didn't involve an 8-10 week custom order). Towne Tile came through for me again! They had a tile available that was very close to the shade I wanted, and were able to get it to me only 2 days after I placed my order. Here's the pièce de résistance, though: Scott not only helped me absolutely NAIL my accent tile color (turns out that I should have been considering marble - it hadn't even occurred to me!), he even had a few leftover pieces of the exact marble I needed in the stock room, and he gave them to me! For free! I am not going to lie - it really made my day. Not only did he figure out the perfect solution to my problem, he actually solved the problem by handing me the material on the spot! I had been expecting to have to settle for something kind of half-ass because I'm on a tight timeline, and instead I got something absolutely perfect! I can't remember the last time I was such a happy customer! Thank you Towne Tile!! :) read more

Chris Fryer of Towne Tile really understands the importance of great customer service. We explained our project to Chris and had pictures to show him of the existing circa 1985 tile we were replacing. He helped us walk through their showroom explaining the differences between the different stone materials and where they came from. He also knew which types of tiles are easier for the installer to handle and why. He sent us home with three samples so we could see them in our own home. Chris also provided a recommendation for an installer, Saul Echeverria from Diamond Point Tile, that we thought did a terrific job. We had visited several other stone & tile shops in the area that were simply too big and busy to be bothered with our project. Towne Tile was a smaller shop that excelled in exceptional customer service, knowledge of the business, and an extensive product selection. It is a winning combination! read more

I found out about Towne Tile and Stone after my tile didn't arrive in time from another store. I wanted a plan B if the tile did not arrive in time again. I talked to Scott Turner and explained my situation. He called the other store and pushed for a solid delivery date and indicated that it was important that it was delivered on time. It worked because it was delivered on time. Anyone who would go above and beyond on tile I didn't buy at their store will definitely be my first choice on my next tile or stone project. read more

This place has wonderful selection and prices. We did an entire home remodel and got all our tile here. They were able to help with tile selection and help with the overall process. We worked mostly with Scott, who was very knowledgeable and helpful and the nicer between the two guys there, in my opinion. Pros: -they can get you any tile from anywhere -they match prices -professional -prompt communication (can contact via phone, email, in person) -everyone speaks English Cons: -you can only return unused tile within 30 days. -although professional, the customer service was not friendly, if you understand the distinction. Especially Ryan, the owner, can be rude and defensive at times. Scott is better and I would def recommend working with him. At the end of the day however, you're not going there to make friends. You're there to find great tile, at a good price, and get it on time as promised. They do that and will carry it to you car. read more

W met with the owner Ryan today. He was referred to us by s3 design and build, our fantastic contractor. Our future master bathroom has kept me away at nights. I'm not a designer I have no idea what I'm doing. I called ahead for an appointment and Ryan helped us pick a design for the steam shower/more contemporary bathroom look we are going for. I think I might live in my future bathroom im that excited about the whole palette of colors and tiles we put together with his help!! His design eye, ability to work within our budget, and customer service is unmatched! I just wish I'd heard about him before my last two kitchen remodels. read more

very happy with Scott's design and the materials we purchased here. Already had floor tile for our bathroom purchased and could not decide on the shower tile but had some ideas. Our contractor sent us here and after a brief talk with Scott we had tile picked out and he drew up a design. Our contractor verified the measurements and placed the order (and installed the tile). Turned out great. read more

Towne Tile has a huge selection and exceptional service! My contractor felt terrible when he accidentally broke some tile in our 15 year old house. I called several stores and they were not helpful-- one store even recommended that I use metal profile to replace the tiles (hmmm... that would look odd). I talked with Scott from Town Tile and he suggested that I come in and look at sample tiles and colors. When I arrived, Scott pulled out 3 books of samples that were the same design and size as my tiles and helped me match them... He had amazing expertise around the selection and a keen eye. I would highly recommend Towne Tile. read more

Only came here for samples. Great customer service. Compact, but comprehensive showroom.

Wow, words cannot describe the level of customer service you get from Ryan. We ordered all of our tile, stone and counter top material from here a few month ago. He kept us and our contractor up to date on the arrival of our materials. We found out that we were short some tile and later on some stone and Ryan went out of his way to get the materials to us ASAP so the work would not be postponed for too long. Ryan always returns phone calls and stays on top of the orders and materials and keeping his clients notified so you don't have to worry about it. We will definitely go back there when we are remodeling our bathrooms! Buy with confidence! read more

Towne Tile is just amazing! Ryan worked with us throughout our home remodel and provided expert advice on our floor tile, marble wall tile, and granite countertops. We changed all of our design throughout the project, multiple times, and Ryan was unflappable. He worked with us through our changes and helped us create our dream home. The kitchen and bathroom floor tiles work well with our wood cabinets and the granite countertop material that we picked. The marble tile we used in the bathrooms is astounding, especially with the small amount of glass accent tiles that Ryan suggested. For all this attention, Towne Tile's prices were absolutely reasonable. Ryan never rushed us and was very patient and always cheerful. After we decided upon a marble tile for the walls, he called around to find the source for our marble tiles that were the most attractive. As marble is a natural stone, every lot is different. We were concerned about matching the wall marble with the floor tiles. Ryan called around to different suppliers and found a lot that perfectly matched in Southern California. He had samples sent up so that we could review the color and we were very happy with what he had found. The granite fabricators that Ryan recommended were top-notch. We went with mitered edges and they look seamless. Even the area around the kitchen sink opening was mitered and is beautiful. Ryan went with us to the fabricators to help us layout the cut pattern to maximize our yield and for best appearance. We recommend Towne Tile to anyone doing a tile or countertop project. read more

My wife and I found Towne Tile and Stone on Yelp too. We were preparing to remodel our kitchen with granite counters, new sink / faucet and a tile back splash. We had already chosen the granite through our contractor, but needed some ideas for the tile. We visited Towne tile and knew immediately that this was where we were going to find what we were looking for. All of the reviews on Yelp for Towne Tile are perfect. The quality of the products and the customer service is ABSOLUTELY THE BEST! Scott and Ryan took the time to show us different options and price ranges to meet our tight budget. They created spectacular designs for our back splash. We must have called them 15 times over the course of a few weeks and they were always patient and professional. Both Scott and Ryan treated us like we had been friends for years not just another customer. They ALWAYS answered our calls and even gave us their personal cell numbers in case we needed answers to our questions during non-business hours. They set up the pick-up and delivery of our granite for us as well as the tile even though we were using our contractor for both installations. Towne is simply the best...We will definitely use them again for our upcoming bathroom remodel and I have recommended them to everyone we work with. Thank you Scott and Ryan for making our new home purchase kitchen remodel smooth and stress free...not to mention beautiful. Nick & Robin A. read more

Towne Tile has a fantastic showroom and amazing customer service. Ryan meets our client on their schedule and often goes above and beyond. He is generous with his time and creates beautiful designs. Our clients love working with him. I would highly recommend Towne Tile. read more

This place is great! Scott is very helpful and friendly. I went to several tile places and the customer service and tile selections were horrible. When I first walked into Towne Tile , Scott was very helpful right off the bat. He designed my kitchen back splash and told me what type of tile would work for my kitchen. I would recommend this place to my friends and family in a heart beat. Thanks again Scott for the excellent customer service and making my tile selection stress free. Keep up the good work! read more

Chris & Miranda have been great at helping me pick beautiful tile. And when I change my mind or return anything, they're patient as could be. Thank you for helping make my bathroom remodel a huge success. The sliced pebble on the shower floor is so cool and the gorgeous tile brings style to the house. I'm confident it's raised the value of the house. read more

My husband and I decided to remodel our master bathroom and Tile Towne was recommend by a friend who had just used them. When we went to the shop, we had NO IDEA what we wanted to do. We had a lot of pictures that we liked certain aspects of, but nothing that wowed us. Fortunately for us, we met Fennell as soon as we walked into the store. She was extremely patient and helpful guiding us through our tiles selections (even after we changed our minds twice). She always returned my calls and was able to get extra tile to us immediately (my mistake with measuring). Their pricing beat everywhere else. We are extremely happy with how the bathroom looks and I would recommend Tile Towne all day long! read more

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My contractor recommended Towne Tile for a bathroom remodel we were working on. Because I initially felt overly steered toward a color/palette I didn't totally love, I decided to try other places. So I did. Every other tile store in San Jose, it felt like. All of which were higher-priced, with less experienced/helpful/interested people. In the end, the process helped me decide exactly what I liked, and I ended up going straight back to Towne and Tile. Everything came in a timely manner, the cost wasn't outrageous (just bad, but that's always the case with remodels), and I am never selling my house because I love my bathroom that much. read more

Another satisfied customer! Ryan was great to work with and helped manged all aspects of my kitchen remodel with expertise and sound advice. Admittedly, I was nervous about farming out some aspects of the project, but that was quickly laid to rest when I met his handy-man Mike and the other professionals he's assembled over the years. Top notch crew that makes for one-stop shopping! I will use his expertise and purchase their high quality products again in a heartbeat! read more

Ryan and Scott are great people to work with. I went to a few other tile stores before I found Towne tile. Ryan and Scott were very helpful on what type of tile I should use for an outdoor bar area. Don't go anywhere else as this will be your one stop shop. Thanks, Brian read more

Exceptional experience with Ryan @Towne Tile and Stone in Campbell. If I could give a rating above 5 starts I would. We are building a house in Los Altos Hills and have dealt with a lot of different vendors in different areas. I could say without any doubt that Ryan is THE BEST, several notches above anybody we dealt with. Ryan was and is extremely helpful at every stage starting with tile selection, then with design and purchase, and finally following-up on every order no matter how big or small it was. His prices are extremely competitive, so now whenever we need more tile or stone we wouldn't even bother checking anywhere else. He is very responsive, always calls back, follows-up on orders and give a very good advise. We are very happy with tile, travertine, granite and marble selection for the entire house and get a lot of compliments on our selection. Building a house is a large scale job which requires management of many suppliers and contractors with many interruptions and follow ups. Ryan's participation made everything related to tile and stone much easier for us. We couldn't have done it without him. read more

I had a fantastic experience with Towne Tile after spending a highly frustrating hour at a competitor's store. I came in clueless, and Scott took the time to work with me on options for my flooring and backsplash. He came up with some great solutions, with no pressure, and when I was ready to order the process was seamless. The tile came in on time, as promised, within budget. He also recommended an installer, who did the job quickly and perfectly. I will absolutely go back to Towne Tile again, and highly recommend them. read more

Wow !!! Scott could not have been more helpful and knowledgable. We are remodeling a home on the East Coast and Scott had no qualms about answering all my questions knowing we would not be able to order the tile from him! He even made calls to his distributor to find us a company on the East Coast where we could order the tile we were interested in. The showroom has a lot to choose from with displays that are large enough to give you a good idea what the stone or tile will look in a room. They are happy to order a tile sample for you at no charge. I highly recommend Towne Tile for all your tile and natural stone needs. read more

I came to Towne Tile on a recommendation from one of my contractor's clients. I brought my own latin inspired design for my master bath shower. Scott was very patient & thorough in attempting to find tile to match my design. After 4 attempts at finding product where one or more colors or sizes out of my 4 choices was not discontinued (thru no fault of Towne Tile or Scott), I gave up. Scott knew my design taste & drew up a different design & found porcelain tile for the walls & band that met my criteria. Must include a caramel/cappuccino color, no white & must blend/match. I found the floor tile. All in all, it was a very positive experience and I will be returning when I am ready to remodel my guest bath! read more

I purchased bathroom and porch tiles from Towne tiles. Scott was great in answering all questions and was very helpful in decision making. He very promptly ordered a particular Tile that we had seen at another store and even offered better price, on top of that he is such a pleasant person to work it. I'd highly recommend this place. read more