1. TownePlace Suites

    1. TownePlace Suites

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    San Jose, CA

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    TownePlace Suites

    3.8 (13 reviews)
    Open Open 24 hours

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    Kenny W.

    TownePlace Suites Downtown San Jose is brand new and already feels like the premier hotel choice for travelers, families, and especially parents visiting their college students. It's located just minutes from downtown San Jose, close to great food, entertainment, and major corporate offices. For us, the best part is how close it is to San Jose State--making it a perfect home base for college visits and events. The hotel offers breakfast daily, and while parking isn't free, it is reasonably priced and much safer than leaving your car out on the street. It gave us peace of mind and made check-in and unloading easy. The rooms were clean, modern, and well-kept. Everything felt fresh and in order, which made settling in easy. But what really stood out was the service. From check-in to check-out, the staff was warm, professional, and consistently helpful. They answered every question we had about the hotel, local dining, and attractions without hesitation or attitude. We've stayed at other Marriott properties nearby, and in one case were met with a less-than-friendly response when we asked simple questions. Here, it was the opposite. They welcomed our questions, made suggestions, and truly treated us like guests--not just customers passing through. If you're looking for a place that's clean, well-located, and committed to great hospitality, this is it. Whether you're in town for business, school, or fun, book your stay here and know you'll be taken care of. Follow me and friend me for more honest reviews that highlight the real experiences worth your time and money.

    Breakfast buffet
    Erin D.

    This is a brand new hotel that opened in April. Because it's new and everything is pretty clean, I did give two stars instead of one. However, improvements are necessary: -When calling to see if my room is available, the lady who answered didn't really speak English well or lacks hotel terminology. She kept saying I booked two rooms. That's not the case at all. I booked one room that includes two bedrooms, but technically it's not two separate room charges. Finally I said I booked a suite with two bedrooms and two bathrooms inside, and then she understood. -At check in, I specifically said that my card should be the one on file. Yes my friends checked in first and provided a card for incidentals, but my card ultimately should be charged for everything. The front desk lady agreed, and I thought that was that. Nope, at checkout I received a bill with said friend's credit card on file. It took many messages with the hotel to rectify. There were so many that the hotel gave me 7000 points for the inconvenience. -We booked a two bedroom, two bathroom suite. Each bedroom has a king bed. Upon entering the room, one of the bedrooms was locked so we had to wait for maintenance to arrive and unlock it. Initially he said that he didn't have the key but then found it. He then asked if we'd been in the room - no because it's locked SMH. I don't know why housekeeping would do that. I will say at least maintenance arrived somewhat quickly, about ten minutes. -We had 5 people in the room (including one on the pullout couch). I requested housekeeping services even though we're only staying two nights, received confirmation we'd have service, and that didn't occur. We had filled all the trash cans by the first day. -Breakfast buffet was okay. It's your typical Towneplace Suites breakfast but I've had better meals at similar kinds of properties (e.g. Hilton's Homewood Suites in Victoria, TX). There is also a waffle maker, 3 different cereals from a dispenser, bagels/English muffins (no bread when I arrived), and coffee/tea/hot chocolate packets/cold chocolate milk available. If you see about 30 bananas, grab quickly. They were gone within 5-10 minutes. -I did suggest to the hotel to add mirrors in the parking garage. The ramps are VERY narrow, not enough room for two sedans to turn the corner, much less a Chevy Silverado (which is what I had). BE CAREFUL! -This is a Marriott in general Issue, but I wish there was some way to know the breakfast hours, checkout time, etc. besides having to find buried in the app (doesn't have a quick info button that auto pulls up info), which then takes you to another website. Hilton for some hotels at least puts a QR code sticker on the nightstand so you can just quickly jump to the direct website with this information. Overall this is your typical Towneplace Suites. It was convenient for our group since we'd 5 adults. There was a pretty big kitchen with a stove, pots/pans/dishes/cooking utensils, full size fridge and freezer like you'd have at home, a small couch (only two adults could comfortably fit), and a small dining table with 4 chairs. Each bedroom and living room had its own TV. One bathroom was in the hallway (had a tub), and the other bathroom with a walk in shower was attached to the bedroom. Lighting was sufficient in the rooms. The billing issues and lack of housekeeping is what made me rate two stars. Otherwise I would've given 3 since it's a Towneplace Suites. To give an idea of my Marriott experience, I've been platinum or higher for 14 years. I definitely know my way around their hotel system! -- Charges Room Charge 254.90 Occupancy Tax 27.28 Conv and Tour Tax 10.91 Calif/Local Tourism Fee 0.53 City Fee 2.50 Daily Parking 30.00 Room Charge 254.90 Occupancy Tax 25.49 Conv and Tour Tax 10.20 Calif/Local Tourism Fee 0.50 City Fee 2.50 Daily Parking 30.00 Total 667.56

    Rooftop barbecue area

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    Hotel Valencia Santana Row, Valencia Hotel Collection

    Hotel Valencia Santana Row, Valencia Hotel Collection

    3.7
    (843 reviews)
    $$

    Pack your walking shoes, you won't need your car much if you stay at Hotel Valencia!…read more Although we only stayed 1night, we really liked our stay here. The location was unbeatable since everything we had planned was on Santana Row. Restaurants, shopping, Westfield Valley Fair, and the Winchester Mystery House were all within easy walking distance. The room was clean, the staff was friendly, the property was beautiful, and the complimentary sangria at check-in was a nice touch. The bed was also one of the most comfortable hotel beds I've slept in. Just be aware that this is an upscale hotel with upscale fees. Early check-in before 10 am is $100, early check-in by 1 pm is $60, and valet parking is $60 per day with in-and-out privileges. We arrived around 9:30 am but decided to wait until check-in since the early check-in fee wasn't worth it for us. We came back around 2 pm and were pleasantly surprised they checked us in at no extra charge. We also skipped valet and parked in one of the nearby garages for about $15 per day. We'd definitely stay here again and next time book a longer stay to enjoy it even more.

    My sister and boyfriend got a hotel for the weekend for her birthday. After dinner we all went back…read moreto the Valencia BARand all 12 will NEVER GO BACK. First the bartender told my sister she can't sit on her boyfriend lap. Second they are WAYYYYYYY OVER PRICE.... Third bartender told my sister to to change the light back to blue. They have little laps on the table that change colors and she put it to the bright regular light so she can see and I told her to change it back to the dark blue.. It was my sisters birthday in and one of our friends end up drinking a little too much dancing a little loud, not rude, or being like the bad guy a troublemaker, but they kicked us out because she was too loud . so if you're trying to have a good time, lots of fun and not being picked on do not go to that bar.. the energy in there a little more was almost we were to go to be there and we did not appreciate that we just wanted to drink. Have fun and celebrate. And my husband made that bartender apologize to my sister is the one that told her to get off her boyfriends lap .

    Hilton San Jose

    Hilton San Jose

    2.8
    (384 reviews)
    $

    I initially enjoyed my stay, the hotel was clean and staff members were nice. The room was clean…read moreand the only thing that was minor was that the makeup mirror on the bathroom wall looking like it was going to fall off and the light switch attached to it did not work. The self parking was okay. We checked in before finding parking and we used the room key to enter the parking lot instead of paying for parking. The elevators were pretty cool and unique as it's a digital tablet where you can preselect which floor you need to go to before entering the elevator. This is where things start to go down hill for me... I was woken up around 3am from a lot of people in the hallway talking. Sounded like they were going up and down the hallway. Not sure that the noise was for but it was going on for about 30 minutes. I was woken up again around 4am but people banging on a door nearby for 15 minutes. And to think that was the last of it, I was woke up AGAIN at 5am with continuous knocking and opening/closing of doors for about 30 minutes. Very unfortunate that occurred throughout the night but definitely ruined my experience here as I woke up with a headache due to lack of sleep. Not sure if I'd want to come back again.

    Tried to take a shower at 4pm and got ZERO hot water. Tried again at 9pm and it was lukewarm at…read morevery best. The water pressure was bad as well. Also, I have my room template set to 64 degrees and it's still hot in here, making it almost impossible to sleep (along with all the noise which I posted about it another review). Do NOT waste your money on this hotel.

    Hyatt House San Jose/Silicon Valley

    Hyatt House San Jose/Silicon Valley

    3.9
    (153 reviews)
    $$

    Loved this hotel!…read more Pros: Room was spacious. Beds were very comfortable. Rooms were super quiet! TV's were sized for the room! Pool was clean. Saltwater is a great touch. Healthy eating options (Chipotle, Chick-Fil-A, etc.) in walking distance. Target in the plaza across the street! Complimentary Breakfast Buffet. Workout room was adequate. Very close to Levi's stadium. Cons: Internet was a tad bit slow for being in Silicon Valley. Parking is paid. $17/night. We have not had the need to pay for parking at any of the other Hyatt houses and Hyatt places before. Silly, I thought. The plaza had cautionary signs about car break ins and safety every 20 feet. It was odd and a little scary that they had to put close to 20 placards at this small lot.. All in all, we would stay here again. Comfortable, quiet, pool, Breakfast, etc.

    Hands down my favorite hotel in San Jose. . Location is perfect, walking distance to stores &…read morerestaurants!! Can't beat this location, was able to walk in the morning and get some champagne for mimosas:) Check in was a breeze, employees were very friendly and helpful!! Rooms are a great size & has a living room and mini kitchen. Beds were very comfortable! And I loved the bathroom. Complementary breakfast was very good. One of the better breakfasts offered from a hotel. Many options to choose from. There is a nice pool which is great in the summer! This is my preferred hotel when in San Jo.

    Residence Inn by Marriott San Jose Airport

    Residence Inn by Marriott San Jose Airport

    4.2
    (82 reviews)
    $$

    Upon check in .. greeting was ok .. The evening customer Service needed a little help. We got our…read moreroom without any issues .. good sign. The hallways are more hot and humid than the outside. Our in-room air conditioner is ok but is having difficulties maintaining a consistent temperature but we're adapting ok. The room has all the basics and is a little small, but will do ok. The bed is comfortable and firm for a good night's sleep. The walk-in shower and sink, both, actually have great water pressure while there is ample room in the shower. We pickup up some extra towels, just to be safe. We weren't really looking for a great view here. Not a big deal. Overall .. nice area around to walk the puppy and stretch our legs. Lobby has a nice breakfast bar and a nice seating area to enjoy your meal. Nice hotel, and a nice room at a great price !! Cheers !

    In San Jose for a graduation at SJSU. Hotel is conveniently located between both the airport and…read morethe Campus. I stayed 2 days and it was a perfect stay. I had a studio. The room comes with a kitchen. I worked remotely and the desk and ergonomic work chair were perfect, I loved that the TV swiveled so if I was working or in the bed i could view the TV. I called for engineering as the TV didn't turn on. The remote lit up but, the TV wouldn't respond. Engineering was there within 5 minutes of my call.it too about 25 minutes to fix but it was no issue. There is breakfast served in the morning which included , tortillas, eggs,sausages, potatoes, rice, batter to make your own waffles, rice, boiled eggs, hot oatmeal, instant oatmeal, dry cereal, yogurt, bread, juice , water and coffee. There is an eating area or you can eat in your room. There is a swimming pool and a fitness room. There is a parking charge in their parking garage of $15 per day. I would stay again.

    DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

    DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

    3.4
    (217 reviews)
    $$

    Great hotel! Very clean, affordable, and nice staff. I had emailed ahead explaining our stay was…read morefor my bfs bday / our anniversary and they gave us a free room upgrade! There is a nice gym, pool, hot tub, and restaurant. It's a very convenient location, close to a lot of restaurants. We did experience one mix up. We thought the continental breakfast was free but it was actually $25 each person. Regardless, great experience and I'd go back!

    On a recent trip back to the Bay Area our family stayed at the Doubletree in the Pruneyard Plaza…read more When we lived in San Jose we were very close to the Prunyard Plaza and would pass this hotel many times. Location: It is ultra conveniently located to shopping, dining and entertainment. You can roll out of your room and be at a great restaurant, a movie theater, and all forms of retail shopping including a Trader Joes. Checking in: Check-in was smooth as you can check-in using the app. We still swung by the front desk to get an extra room key and that was quick and easy. Room: The room was spacious for 4. The bed was very comfortable and the room and bathroom were clean. Parking: There was no cost for parking. Property: They have a nice fitness room with a good amount of gear. There is a pool and a restaurant connected to the lobby. Staff: The staff was awesome and friendly. They were prompt with addressing any question or request that we had. Overall it was an awesome expereince and I can foresee us staying here again next time we are visiting the South Bay.

    TownePlace Suites - hotels - Updated July 2026

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