I visited half a dozen jewelry stores in San Francisco looking for an engagement ring. I knew what I wanted, but finding the right person to make it was difficult. Making large purchases, you definitely want to feel good about the jewelry piece and the person making it. I had a necklace made at Eric Trabert's in the past and decided to visit his store again. I think I spoke with every person at the place, as well as, Eric and his wife. I felt really comfortable with them and they were easy to work with. The diamond business is tough to navigate, but Eric was great at finding a diamond in our price range that was competitive in price to other jewelers and online websites. The ring turned out perfectly and we're really happy with it. He made it by hand and it looks great. Strong recommendation here. read more

I drove 2 hours to come here because they have a really diverse, modern and funky collection on Instagram. I was really excited to try to find my wedding band, but the lady who helped me, unfortunately didn't get her name, super basic looking with kinda short blonde hair in a ponytail, cheap looking heel booties and a long cardigan, was super rude. Really condescending and not helpful at all. Every question I asked her was shot down and offered zero solutions to anything. I have a 2ct solitaire engagement ring with only a 2mm band and she referred to it as "hefty" and said it would be hard to find a wedding band to make it look more delicate! I literally didn't even ask for that, but not true, anyways. Pissed I wasted my gas money and sat in traffic for this. The first woman who helped me was nice and seemed like she would have been helpful but for whatever reason she had to step away and left me with this pretentious broad. The jewelry selection is cute and super diverse though. Just seemed unwilling to work with what I wanted. read more

I was nervous and unsure about what kind of ring I wanted. My fiancé didn't know anything about rings! We spent a little bit of time in the shop and learned SO MUCH. In fact my fiancé learned so much that he went home with a ring in mind. He just couldn't stop thinking of Trabert's jewelry, he went back the next day and bought a ring! Not just any ring, a ring that Eric designed and made himself. It is PERFECT for me and I didn't even know it! We are going to go back and pick out both of our wedding bands FOR SURE. Thank you so much for the best experience, and a great story to go along with it. read more

My fiance got my engagement ring from here, and it is beautiful, perfect and special in every way! Eric was so helpful and unassuming (some jewelers can get a little snobby in the pac heights area... And others seem kinda sketch "let me give you a deal...!") My fiance was totally put at ease shopping for the band and the diamond from Eric's. Also - my fiance is a little OCD, and the staff was so wonderful. They put up with him coming back in, looking, deciding, being indecisive... etc. for months on end. Lol... Eric must be a saint! Not only did I end up with a beautiful engagement ring, but Eric allowed him to customize the original design. And when deciding on the diamond, Eric gracefully allowed my fiance to make a decision , He was very honest about helping him decide which diamond was the best value, he gently steered my fiancee towards a diamond that didn't rate quite as high on the scale of the 4 C's, but was a much better value for it's cost. And the result is an absolutely stunning, brilliant, breathtaking diamond. I highly recommend his shop for the phenomenal product quality, the warm wonderful staff, and th A+ shopping experience read more

My fiance and I went ring shopping at Eric Trabert this past weekend. We were helped by Devin--she was wonderful! She was full of great suggestions for our wedding bands and even gave my two rings a nice cleaning. They have a GREAT selection of unique rings and do beautiful custom work. I left there totally in love with a wedding band, that I'll probably have to do a little "customization" on to get the price into our range. Apparently I have expensive taste. Another plus is that they're open on Saturday. We had a hard time finding jewelers with weekend hours. I don't get it---are people supposed to do all their shopping during lunch? read more

My requirements were simple. I wanted to get a set of rings that my fiancee would love wear with pride. I can say with all confidence that the folks at Eric Trabert were helped me achieve this goal. We went with a stack-able set and decided against the solitaire approach. We visited several times and I even went a few times alone. I never felt pressure to make a decision. In particular there was one woman that works there that was AMAZING. She gave us her honest opinion and then actually listened to my fiancee needs and wants. We needed a little coaching and this woman gave it all while not pushing us into anything. I love nice things! Part of buying nice things is the process of buying them. This was a great experience and would recommend this place to others. read more

I was fortunate enough to have had a hand in selecting the setting for my engagement ring. While fun and exciting, the quest for the perfect ring, the one that you're going to wear for the rest of your life, has the potential to become frustrating if you don't have an incredible amount of patience. Do yourself a favor - go straight to Eric Trabert and avoid the drama. After visiting dozens of jewelry stores, walking into Eric Trabert was like experiencing the calm in the middle of a storm. One major difference I noticed between this shop and others that we visited is that Eric's a jeweler, not just a reseller. So when you ask him questions about settings, designs, materials and such, he can actually give you educated answers. Another thing I found very refreshing is how down-to-earth and helpful the staff is here, which is important when dealing with something of this nature. You want to feel confident about the people you're working with when making a financial as well as emotional investment. read more

I could not have more positive things to say about Eric, Devon and the whole gang. I did a lot of research and they were competitive on price, and an absolute pleasure to work with. Never thought I'd enjoy developing a relationship with a local jeweler so much and I'm glad I did. Eric took the time to eductate me, listened to every single question I could come up with and made the whole process of picking out an important piece such a relaxing affair. I will be back time and time again. read more

My friend purchased her band here and I was so inspired! Walked in to see their collection before bringing my husband in to buy additional bands and the customer service is top notch. Jeffrey was very helpful in making suggestions and even offered to clean my engagement ring and band I had on. Highly recommended! read more

Our engagement and wedding bands came from Eric's predecessor (Tom Bergin), who Eric bought out. I have been buying my wife wonderful things from this store for over 10 years. We love them. read more

I cannot say enough about the experience I have had over the past year with the team at Trabert. My husband worked with Eric and Chloe to design the perfect, custom engagement ring, and were a huge help to him through the process. Every time I pass by the store, they are totally welcoming and offer to steam clean my ring. We went back for our wedding bands and I receive constant compliments on both my band and my engagement ring. Eric even helped me source an incredible watch as a wedding gift for my husband! Huge fan of this neighborhood small business and would recommend without hesitation. read more

Very, very impressed with Trabert. From Chloe and the rest of the staff, to the owner Eric Trabert, everyone was easy to work with, kind, and knowledgeable. I came here considering buying an engagement ring from them. No one pressured me at all, and spent significant time educating me about the decision. They even helped me weigh my options, were up front and transparent about cost and which aspects of the diamond I could afford to compromise a bit on. Ultimately I bought because the style was what my fiance wanted, and I couldn't find the perfect style anywhere else. Also, Eric has a clear passion for diamonds and his selection is limited to high quality diamonds with character. The final price was not the cheapest for a similar diamond and setting, but it was not the most expensive either, and having the personal care and knowledge from someone who wants you to have a great experience and will sit with you to help you see the characteristics of each diamond that determine cost. Lastly, they made payment easy and offered options for financing and insuring the diamond, and gave me a REALLY nice bottle of champagne when I bought! Update: the fiance is obsessed with her ring and we've been referring people to Trabert ever since. read more

I had a really nice experience shopping for a wedding band at Trabert. Melissa helped me and she was super knowledgable! She showed me a variety of rings that included ones I specifically requested to see and others that I wouldn't have considered otherwise and ended up LOVING. I felt like she instantly understood my style and what would look best with my engagement ring. I never felt rushed or pressured. I'm currently deciding between three different bands - they are each so special it's hard to choose!! I look forward to buying with Trabert. Thank you! read more

We had the most wonderful experience here! While in town for a visit, we stopped in to browse. Chloe and Eric noticed an issue with my engagement ring (purchased elsewhere 7 years ago). Eric patiently walked us through our options, and was able to make the ring look as good as new (possibly better!) overnight for a surprisingly low price. I was thrilled. We also bought gorgeous, unique gold and diamond earrings and a necklace from here long ago when we lived in the neighborhood and experienced fantastic customer service both times. I still wear the pieces all the time. We'll be sure to stop in whenever we are in town and if I was in the market for custom jewelry, I would certainly seek them out. read more

Melissa offered impeccable service and a wealth of information while explaining the difference between a real diamond and a Moissanite stone. She was extremely patient and showed me several diamond rings in my price range. I did not feel pressured to instantly buy a ring and will come back to make a purchase and work with her in designing the pefect mount for my diamond. read more

Custom Made Jewelry, Top Notch Service, Step-by-Step Control If you're interested in any or all of these, Eric is your man. I decided, after viewing and shopping around for 2 months, to go with Eric to design my fiance's engagement ring. Eric educated me on diamonds- from the 4Cs to the smallest details that absolutely matter. He helped me choose a stone (cushion), design a setting, and have a say in each of the steps it took from drawing to molding to casting to finishing. Eric's team was always available, not pushy, and not fixated on the 'hard sell.' Eric made me shop around before to see what else was available before he let me choose his shop. He allowed me to gain perspective & understand the value that his shop adds: personalization, amazing quality stones, and customization to perfection. For custom engagement rings with amazing quality stones, stop by Eric's shop and see his work. My fiance is ecstatic with the choice! read more

My husband and I purchased our wedding bands and a diamond engagement band at Eric Trabert. I am SUPER happy with the designs- after looking at many, many jewelry stores we found rings we truly love here. Plus I think the price, while high, was reasonable and fair. We did have a little trouble with the rings- they came in late (but we did get the bands by the time of our wedding- in fact, we got them the DAY before) and somehow the store accidentally ordered the wrong engagement band for us (crazy, right?). BUT, they did fix the engagement ring and everything is beautiful now. The only things holding me back from giving this store 4 stars are: 1. They are super slow. They had to mail the wedding bands to our destination wedding because they weren't done in time and I JUST got my new engagement ring yesterday, over a month after we "re-ordered" it (Emphasis here: I did not have my engagement ring for our wedding because ET ordered the WRONG ONE and didn't get the right one to us until a month AFTER the wedding). Not a big deal, just make sure you plan accordingly when shopping here (actually, it was kinda a big deal). 2. There were some tiny scratches in my husband's wedding band that I found annoying (although they did fix them!) and my diamond ring (which I love!) has one tiny, tiny flaw. Eric Trabert IS good about fixing stuff, so that is a plus!!! I guess I'm a bit picky, but I just figure- for the price we paid it should be perfect, right?? 4. When everything was so messed up with our order, it would have been nice to get a small - nominal!- discount. Or a free something. :P My advice to others shopping here: be VERY clear about what you want (this color stone, design should be this, fit should be this, etc) and give them at least 2 months lead time. :) read more

As good as it gets is an understatement! If there were 10 starts, Eric Trabert Goldsmiths would get 11. Blue Nile and Tiffany make me gag. Why are wedding rings, bands & sets so boring? Why does everything look the same?! We have to wear these things forever, who wants to look like everyone else? Why is it so hard to find original wedding jewelry.... ??!! My fiance and I had been pounding pavement looking at rings for months all over the Bay Area, Napa, Carmel, Monterey, estate sales.. you name it. I finally found something unique online, but the rings were in LA, so the jeweler referred us to Eric as a dealer. We went in on a busy Saturday afternoon without an appointment. The place is tiny and they are BUSY, but we were greeted in a few minutes and told they would be with us shortly. They were friendly and unpretentious in a sea of snobbery amongst the diamond industry. I wish I could remember the name of the cute brunette who initially helped us. Not only was she just the sweetest thing with the most fab vintage wardrobe, she also GETS IT. I am super specific in my taste and she knew what I wanted and understood how to translate my vision to Eric. After a brief consultation with her, Eric then joined us. He showed me the rings I had seen from the LA brand and made suggestions based on other designs I liked as well. We decided to go custom all the way. I showed him pictures of a ring that I liked elements of, but wanted to make it more elegant and custom. He knew exactly what to do. Not only did he show us how we could do it, he also educated us on the right metal, stones, settings, finishes, tools he would use, etc. For the first time I finally felt like we had found our jeweler... FOR LIFE. We left feeling confident that Eric and his team were ON IT! We gave a deposit a few days later and the design was in motion. A week later he emailed a CAD sketch of the ring, then went back another time to pick out the diamonds. He specially brought in a few different options for me to choose from. I was speechless when I saw them, they were so much better than the original cut I was confident I wanted before meeting him. It was not an up sell, it was just the right thing for my ring and overall aesthetic. I think it was about a 6 week process in total, but Eric communicated with us every step of the way. No question was annoying to him, he always answered them and calmed our nerves. It is VERY scary spending so much $$ on something we couldn't actually see until the finished product. Custom rings are always scary, but having something that is uniquely yours is worth the anxiety. I guarantee you will have a lot less hesitation going custom if you work with Eric. When my fiance slipped the almost 3 carats of eternity sparkle on my finger for my birthday, I almost passed out . I've never seen anything so spectacular in my life. I wanted something different, that nobody would have and was specific to my taste and he NAILED it. Every detail in that ring was perfect, including all of the handwork he did. There is NO way we would have found a ring like this in a case somewhere by chance... (although there are some pretty insane styles in HIS case). We can't wait to go back and pair up this beauty with some wedding bands and work with Eric again. If you are looking for something unique go see Eric. If you have an eye for vintage an contemporary blended styles, he is your guy. Looking for a rare color/cut stone, metal or setting, but can't seem to find it? Ask Eric. read more

My husband (I get to say that now - heehee) and I went back to see Eric to purchase our wedding bands after having such a positive experience with our engagement ring. Eric took time to personally guide us each through our individual options and select what suited us best and worked with our budget. I ended up with a stunning Beverly K. eternity wedding band and my husband chose a lightweight titanium band with rounded edges for comfort. Eric also personally helped us after the sale with the appraisal documents our insurance company requested. 5 more sparkly stars! read more

Would not recommend this place if all you need is a link taken out of your watch. I had to follow up with them three seperate times in order to check the status of my watch. They never got back to me when I left a message. It took them over a month to adjust my watch, and they were still going to charge me $30 for the service. Ridiculous..... Would have expected more from a place like this. read more

tl;dr: You should not go anywhere else for custom jewelry. Eric is as good as it gets and more sincere and insightful than any jeweler I've met. I had family diamonds from both my girlfriend's and my family. I visited over a dozen jewelers, trying to find someone to make a custom setting for the stones. My dad's only advice was "Wait until you find a jeweler you like, everything else will work out." After visiting eleven jewelers in Connecticut, Ohio and California, I wasn't sure such a thing existed. I visited Eric's shop on a friend's suggestion and knew the minute I met him that the search was over. While other jewelers offered to replicate images of rings I brought them or looked to me to define the exact ring I wanted, Eric started by asking more about my girlfriend, what she was like, what her lifestyle is like, what her tastes in jewelry are. He then sat me down to show past examples of his work and explain the various elements of the ring design that he could control and the options for each. After talking through all the details of the ring I left feeling confident that he would design design the perfect ring. The only rub was that after such a long search, I only had a few weeks until the vacation when I planned to propose. Eric was sympathetic and graciously accommodated my (unreasonable) timeline. And the ring? It was better than anything I could have dreamed up. Not only is it truly spectacular - every detail flawlessly designed and fabricated, the design elements fit perfectly to the taste and the active lifestyle of my fiancée. She has said the same thing - that she couldn't imagine a more perfect ring. We'll be back to have our wedding bands made and my fiancée is already thinking of other family pieces that she wants Eric to revamp before the wedding. With items that cost a lot and last forever, finding the right craftsman is critical. I can't think of anyone else I would trust more completely than Eric and his staff. read more

This unique , intimate jewelry atelier is a "bijou" unto itself. The staff and owner, Eric , are knowledgeable and helpful ; the aesthetics of the jewelry displayed and sold in this Upper Fillmore shoppe is stunning : both elegant and sophisticated , yet accessible and minimalist . I like everything in there! They also have repaired my vintage necklaces for years ,and ,for this I am grateful. Kim Frohsin Artist read more

Got our wedding bands here. Awesome guy... really helpful. I came in 2 months after the wedding, after I'd lost my ring (oops), fully expecting to have to shell out for another one. Eric told me I had an insurance policy that was automatic for the first year, so the replacement cost was just the increase in materials for that time period. SWEEEEEET! read more

I have never written a review on line before - but I use what people say often. My experience with Eric and his staff was so good I felt like I would be remiss not to tell others. It's a long story, so I will try to keep it short. My (now) wife wanted a very specific engagement ring, not too flashy, not too big, initially not even a diamond. We looked at every "chain" we could, and found nothing special. One day we stumbled upon Eric Trabert's store in SF and found the perfect ring (almost). It was gorgeous and way more than I could afford - but the style was exactly what she wanted. So, I clandestinely started to email Eric - he said to come in alone - and maybe we could figure something out. He was awesome about writing and through our emails I came to feel as if I knew him, and he knew me. I "snuck" away one Saturday, met Eric (and his staff, especially Chloe) and we designed the perfect ring; ;which I gave my girlfriend on 1-1-11, at 11:11 on the Golden Gate Bridge. There are other pieces to this - like Eric going in on a Monday (they're not open on Mondays) and making sure the ring got mailed to me (I don't live in SF). Then, we needed other things, my wedding ring, her wedding ring, resizing, etc...and throughout this process, they emailed, called, kept in contact, delivered either on schedule or early and most importantly, stuck to his word of taking care of us. We certainly were not spending the most of any customer he has - and it didn't matter - their treatment of us was as if we were. They'd even remember our names when we'd come in - which was often months between visits. Anyhow, not only did we get an incredible deal, the perfect ring, but we were treated with respect, kindness, and appreciation. Go to Eric Trabert's store - you won't be disappointed. read more

I recently took my beautiful but troublesome and temperamental antique engagement ring (purchased elsewhere) in to Trabert's to be re-sized and I'm completely pleased with the results. They gave me great advice about my ring and I really appreciate the extra time and care that they put into making it perfectly comfortable and 100% wearable again-and all for a very reasonable price. Everyone I spoke with or met at Trabert Goldsmiths was kind and helpful and they took the time to answer all my questions. So happy to be wearing my ring again. read more

Wide selection of very different jewelry. I got an engagement ring built there, and they were happy to work with my budget, my own main stone, and did great match work with the secondary stones. They listened to me, and worked to really make sure I understood the process, and where the cost was going and why. Not a "hard sell" location like some of the other places I went, and didn't make me feel uncomfortable at all when I told them what was and wasn't in my budget. They are on the pricier side, but I would gladly pay for the quality work again. Not a "ring factory" where they just crank them out as fast as possible, they really make and effort to make each piece to high standards. I was so pleased, I have gone back for on some family jewelry, and they did not disappoint. I hope your experience will be as pleasant as mine. read more

We showed up about 40 min before closing to buy a wedding band, there were 2 staff and only one other customer (who seems to be here for cleaning but was definitely a regular). Nobody even paid attention to us. We left after 7 minutes. I guess we didn't look rich enough. read more

I am simply in awe of my Eric Trabert engagement ring. It is absolutely perfect. It's amazing how hard it can be to find a setting that's simple, elegant, artistic, delicate and unique. The prospective spouse and I (still not used to that whole finace word) spent coutless hours touring all San Francisco has to offer for engagement rings. Everything from the sleezy car salesman types, to the condescending you're lucky to get in my busy schedule types to the engagement ring assembly line manufacturers. Eric and his store are a breath of fresh air. First off, his unique aesthetic is immediately apparent and his shop has a vast selection of tasteful, beautiful and simply not a carbon copy or slightly chunkier version of the same thing I've seen everywhere inventory. We found a cushion cut sapphire in an Italian style setting that was simply stunning. The setting disappeared if you focused on the stone, yet, once you look at the setting in detail, it's artistry and delicacy are immediately apparent. This was it (although sorry future husband, I'd prefer a diamond please! :) ). I love the fact that I will likely never see anyone else with this setting as Eric hand made it and has only made one other to date. Once we identified the current Tiffany settings and started recognizing them on the fingers of people we knew, this became an important factor in the setting search. I wanted something classic, yet detailed. Plain, yet artistic. Delicate, yet noticeable. Timeless, yet distinctive. And unique to boot. I had almost believed this list was too much to ask for until we found the setting in his shop that was exactly all I had been wanting yet unable to visualize. In case I needed further validation, I've received the ultimate compliment of "that's the most beautiful engagement ring I've ever seen, really!!" four times already within my two weeks of engagement. His cushion cut diamonds are exceptional quality cuts also. When we were able to actually see cushions at other stores (most had very small inventories of fancy cuts) they were often crushed ice and small faceted versions. I am now sporting the best cut large faceted cushion we saw, thanks to Eric and of course the prospective spouse who gets the majority of the credit in this endeavor. But wow, am I glad we persisted though the diamond craziness and found our way to Eric Trabert. read more

I came across Eric Trabert's website while searching for a jeweler for my engagement ring, and knew instantly I would find my ring from him. A lot of the engagement rings out there look similar and his selection have more classic and unique designs. Many thanks also for Eric and his team for getting us our wedding bands on time as we ordered them a week before our wedding (we definitely procrastinated on that one..). I've gotten many compliments on the uniqueness of my ring and we're very happy with our rings. read more

This jewelry store is a gem unto itself. Such beautiful jewelry and really nice people. Both Eric and Chloe were incredibly helpful as I searched for the perfect diamond. I was looking for an 'old european' cut diamond - they are rare, unique diamonds cut about 100 years ago. Not easy to find these days. I was so happy to find Trabert's Jewelry bc they have a passion for these older stones too - and they have an excellent inventory to choose from. On top of that they make gorgeous new rings based on older designs. So you get the antique look with the durability of a new ring. Truly heavenly. read more

Eric helped create an amazing shopping experience. After some really terrible experiences with ultra agressive salespeople, going to Eric was a breath of fresh air. We fell in love with oneof his custom made pieces and our buying process was easy and actually a lot of fun. We purchased the diamond from Eric as well and he did an amazing job picking out four diamonds to choose from that were all within our price range. He really educated us about the differences in types of diamonds and let us take as long as we needed to make a decision while looking at the diamonds. The ring was ready in five weeks as promised and it is spectacular!! We will return for wedding bands for sure! read more

Chloe and Eric were extremely helpful when we were in their shop. They had beautiful jewelry and answered all of our questions thoughtfully.

I am writing to recommend Eric and his team at Trabert Goldsmiths for creating a truly unique wedding band for my wife and I. I provided them a few ideas and photos from the web with different versions of a ring I had in mind. The final execution was absolutely wonderful. They sent me an Autocad mock-up of it before it was completed and the final product was perfect on the first go. I was also really pleased with his staff such as Chloe who initially helped us. My wife ordered 2 rings from examples they had in the shop. The final product was also first class. read more

They managed to adjust a 60 year old ring without touching an egravement. Quite a feat as the ring was a size 4.5 and I needed a 6. I've been here twice with my future spouse. After both visits we've gone outside for a big smooch. Its a non stress place that provides great service and support. Can't wait for future shopping opportunities! read more

Quick and efficient. I went here to have my watch sized and I was in and out within 10 minutes for a cheap price!

My husband and I simply love Eric Trabert. He is our jeweler for life. Not only is his work stunningly beautiful but he is a joy to work with. One year, my husband called him and wanted to surprise me on our anniversary which was in two days. The next day a tiny little package arrived. Eric had rush-shipped it to make sure we had it on time. It is such a gorgeous ring and I receive compliments on it all the time! Even though, we don't live in the Bay Area, we still keep him as our jeweler. No one else compares! read more

My fiancé and I were visiting San Fran and noticed that the diamond on her ring was a little loose. Concerned that it might fall out of the setting during our travels, we stopped by and Eric and his staff were amazing! They immediately looked at the mounting, offered to clean the ring, and gave us details on what was going on with the setting and how it should be addressed by our jeweler. Unfortunately, we were only in town for a few more hours or we would have had Eric do the work himself! read more

Eric was fantastic to work with! I could not be happier with my ring that he designed.

I have yet to buy anything from here but I sure do LOVE browsing their gorgeous, exquisite, expertly crafted pieces. They have a beautiful collection with very helpful, courteous staff. Someday. I WILL own an Eric Trabert piece! read more

Eric is amazing - he and his staff are really attentive, caring, and knowledgeable. According to my fiance, "Everything about the experience was perfect." My ring is beautiful and is exactly what I would have picked out for myself! His reputation for excellence is well deserved. read more