OMG this location knows their stuff when it comes to boot fitting. Josh took serious time to work…read morewith me and get me in the right fit. Their selection of styles is immense even during their show sale! I am thrilled and learned so much about boot care.

Lot's of good choices here for any sport and there are some deals to be had here…read more All the nice quality gear here. Look for the plentiful SALE signs. Bicycles: prices start kinda high for an entry level Mountain Bike. Customer service: cool and knowledgable. Tip: there is a sale rack for clothing in the back. Many racks. Tip #2: park across the street in the covered parking area for the mall. Look for the 24 Hour fitness sign garage.

Throughout the decades, I've always purchased my bikes from Valencia Cyclery. Just made a few new…read morepurchases and the staff made sure I was completely satisfied with my new purchase. The staff were very knowledgeable and informative on the bikes I looked at and what would be best for my riding needs. Valencia Cyclery is the best!

Had the pleasure of talking with Joe in the bike store. He was patient and friendly with me as I…read moretook several bikes out on test rides, answered all my questions, and made several adjustments to height and angle of the bike seat. He even advised me on some nearby places I could donate my old bike (Bike Kitchen, Salvation Army). Only 4 stars because the repair shop two doors down was a bit curt with me. I brought my old bike in for repair and was immediately told I should just get a new bike, and I felt like I had to pry a bit to understand why. Fortunately I was able to step outside and call my cyclist friend who confirmed that what they were saying made sense, but my initial conversation made me feel like I was being upsold.

They were helpful and quick. I rented for the Alcatraz triathlon and my bike worked with no issues…read more Make sure you discuss in detail with them what kinds of pedals / clips you need in advance.

Great service from Morgan! And a fun day riding in the city. I recommend this business.read more

I stopped at High Trail Cycle about a week ago to have the tire on my stroller fixed. This is the…read moresecond or third time I've come here over the years for minor maintenance on my bikes and strollers, and I've always been happy with the service. Last week Noah helped me, and he did a fantastic job. The repair was done in under 10 minutes, and everything was prompt, quick, and professional. Five stars all the way.

Rode by and got curious enough to check this place out real quick. It's a pretty decently sized…read morebike shop with two people running it. They sell a kinda of curated goods from a small selection of tools, lubricants, snacks, and gear. I bought some very well fitted gloves there. What really impressed me was the way they operated the store. It got busy at one point and chilled out... then it got busy again, and they did not miss a beat! But on top of all of that, they were servicing bikes that had appointments or walked in, all at the same time! I was able to bring my bike in, but I also saw they had those bike repair racks in the front and back of the store - they're not playing around. I saw someone walk in with their bike listing off a bunch of stuff he wanted to look into fixing, and the staff person in the front immediately threw it on the repair rack and said 'let's take a look'. They also have this roller situation setup in the front where they can take your bike and run it in place to show what it does while in motion. This place means business and they are super friendly! I wish I had something like this closer to home, this store is doing a service to their local community.

Fast, efficient, knowledgeable, friendly, Mike's is my favorite bike shop in San Francisco. They…read morehave a fantastic service department and as a woman rider, I never feel patronized, which can be a thing in bike culture. Say hey to Rudy in service if you stop by: he went over and above today helping me spec a tiny part!

Brought my bike in to get a flat fixed or buy a tube repair kit. Guy behind the register was…read morepolite, but the kid asked to do the work blew me off. If you are not willing to fix a flat on wheel I offer to take off my bike and give you, at least be polite about it. I got the feeling Mike's Bikes is too good for average commuters like me. The guys at Bike Connection around the corner did it in 4 minutes, asked no questions, and chatted with me while doing the work.

I went to Spokeasy to buy an attachment for my bicycle pump, specifically for a dog stroller. Anson…read morekindly offered to pump up the stroller tires for me. My dog was still in the stroller, and I asked multiple times whether I should remove her. I was concerned about the weight on the tires and bearings while he was servicing it, and my dog was visibly uncomfortable with him lifting the stroller while she was inside. He picked up the stroller several times by the front wheel, which seemed awkward at the time. As soon as I left, I realized the front swivel wheel was no longer functioning properly. It now defaults to facing backwards (180°), and the tire rubs against the swivel with every turn. This made it extremely difficult to get my dog home, especially because she has mobility issues. The stroller is not a luxury item for us -- it's something I rely on every single day for my dog, groceries, laundry, and basic errands. When I told my son what happened, he mentioned that he had a similar experience at the same shop a couple of weeks ago. He and a friend brought in a bike with a brake issue. The shop offered to help and didn't charge them, but whatever was done made the bike worse. Sending a kid out with a bike in worse condition than it came in is a safety issue, especially since my son recently had a serious fall due to a mechanical problem. I understand that Spokeasy didn't charge us for these services, but free work still needs to be safe and competent. Unfortunately, that wasn't the case here. For these reasons, I can only give Spokeasy one star.

I brought in a new fork for my child's bike and needed help installing the crown race (poor kid had…read morea run-in with a steel post). The staff was friendly, took care of it quickly, and even took the time to explain how to install the fork myself. I really appreciated their willingness to help and share their knowledge instead of just doing the work and sending me on my way. Great service, fair treatment, and a very positive experience.

Called to ask about repairs. Whoever answered said they are closing and they don't do repairs…read moreanymore and hung up.

I wish you guys the very best and thanks for all the tubes…read more Very guy next door atmosphere ,down to earth attitude,reasonably priced good guys of cycling will be missed!!!

I decided to stop by and see if they had some cleats we had been looking for. For cheaper than I…read morehad found elsewhere. Not everything was cheaper. But it's SF, thinks aren't supposed to be cheaper here. Sure enough. In the sale bin they did. They have plenty of shoes and many different types of sporting goods. Come check them out. The staff was nice but didn't need much help. Found what we were looking for.

Stopped by to pick my swag up for the Presidio Marathon. I love the set up of the place and has an…read moreold school feel to it. The people are very friendly and love the card board signs. There's tons of great variety of brands especially preparing for race day. Typically there's an additional discount on last minute items needed for race day. The only down side is you have to pay for parking which I figured because it is the city, but other than that I love sports basement.