I have been to this branch of the chain a few times and have no complaints. The last time I was…read morethere about a week ago they were limiting the number of people in the store. Someone outside was joking about possible reasons they were doing it, but I assume it is the recent surge in Covid. At least I think he was joking. Because of the success of vaccines and Paxlovid in slowing down the spread and reducing its impacts, I think some people believe Covid is finished rather than that it is now like flu strains. Anyway, the wait outside the store was short. I tend to shop more closely in the Home Goods section rather then in the clothing, unless there is something in particular I am looking for. They sometimes have surprising items for sale, such as the time we found our brand of decaf coffee at a great price. The variety of decaf available at warehouse stores can be pretty limited, but if you have a Kurig you are made in the shade. They must sell a lot more of it and make more profit. So i don't shop at TJ Maxx regularly but I like stopping in occasionally to see what they have at that particular moment. It helps me miss Zayre's less from when I went to the Broadway Shopping Center decades ago now.

Love prices on product good bargains for upscale items; excellent choices in variety of items,…read moreexcellent service, personnel very nice

I had the need for some frames and not a lot of turn around time. The customer service person not…read moreonly found the amount I needed but made sure I had them the next day.

Happy to help you out with your project. Has a wonderful team and community. Price wise it's…read morefantastic. Very updated to the market of high quality products. Nice store year round. Selection is great.

Very poorly managed and disorganized. Spent hours picking out items, put them on hold so I could…read morebring my husband with his Marshalls card the next day. They said they'd put on hold till sunday, but to be sure we came back the next day. We shopped for more items and left our cart for 5 minutes, which they took and started putting the items away. When we asked for my items on hold they had already put it all away too. Wasted hours of our time, came out in a snowstorm, called management today: "They don't care." Someone must be a restocking Nazi there. They put our stuff away twice before we could buy, and we are not people who spend anymore time shopping than necessary.

Always well organized, clean and tidy. Staff are very friendly and efficient. Love shopping here!read more

Is walked in to buy a bunch of clothes . I walked in without any cash in hand. Upon checking out -…read moreI was told $30 cash was available and I opted to put some on my clothes. I had $9.00 left and was told to return on Sunday. She handed me a $30 kohls cash. I went back and went to Sephora so I can spend kohls cash if $9.00 & my new Kohls cash of $30.00 for buying a bunch of clothes. The girl called manager Ben over and he kept insisting I must have changed something or returned clothes and REFUSED my kohls cash of $30. At no time during my encounter didn't manager try to look anything up - just stood there shaking his head saying "You must have returned an item- Where is your receipt for all the clothes you bought the other day" - So now I have to hold a receipt in hand to prove I spent money in Kohls. He argued back with me - no offer of anything -- basically cold and stood his ground as if I was lying and I even said - "why are you treating me in this manner? I'm not lying" Again - totally refused to do anything else and was not professional and condemning "HAVE A NICE DAY" UNPROFESSIONAL JERK- I called & sent in a formal complaint - no phone calls this so far..... no calls .... The Sephora Store worker was sweet and nice but had no clue on products I wanted. She has no idea what the texture spray is from Wow -- and I also wanted a facial cream and she wound up giving me a product was very very expensive without giving me a price. Many other stores have better quality goods. Don't let people talk to You like you're garbage.

They have changed their returns policy, and their pick-up policies. Pickups are no longer brought…read moreout to your car. You must go the back of the store where hundreds of pickup orders are wily-nilly in bins. They are also the Amazon location for returns. This, you can plan on a very long and aggravating wait.

Like a toy store for makers --- so many weird wonderful useful things at great discounts.read more

I got falsely accused of shoplifting because of how I looked. Guy wasnt even near me that signed…read morecomplaint, it was a woman. I refused to talk to anyone or turn out my pockets without a lawyer, police and proof on video tape. That was the only way they let me go. Cost me a whole day at police station, but now im suing their ass off. Do not shop here if you are a young woman. They are suspicious as hell, no training in shoplifting and will call cops thinking you stoke a $5 item. Who are these people????

This might be the best Sam's Club I have ever been to, the staff here are incredibly helpful and…read morepositive as well as friendly. It seems to really enjoy their jobs. I don't recall ever seeing the store, dirty, unkept or disorganized. Very impressed with this location.food

Good selection, fair prices, and friendly staff. Store's clean and the gas station saves money…read more Checkout can get busy but self-checkout helps. Worth it if you buy in bulk.

Store is not clean, the staff are more interested in talking worth each other than helping or…read moreorganizing and the management is suspect at best. Ordered (prepaid) in something out of stock, it arrived to the store and was the sold to someone else. Double sale. The prepaid special order section is separate from the rest, item,s arrived bagged/tagged and hold for the purchaser. How this happened is beyond mine. The manager of the section said oops well it is gone now. I can order another, be into the store in 4-5 weeks. I drove a 3 hour round trip to pick this up. Needless to say, it was frustrating and I make no special trips or attempts to shop here an longer due to this and how many times you have to circle the store to find someone to help with the floor stock.

My partner and I go to the Bangor Mall sometimes, not just to gawk at which storefronts have just…read moreclosed, but sometimes because we actually need clothes and for some reason we think that there's a retail establishment in Bangor that carries clothing that is appropriate for someone under 60 and actually fits us. Wild, right? The clothing carried at JCPenney seems more like something my grandmother would wear- shorts with a 9 inch inseam, dresses that look like giant bags, and lots of T-shirts with patriotic and otherwise vapid slogans that someone's older relatives might wear on vacation in Cancun or more likely when dropping a bundle at the casino downtown. Nevertheless, we generally go on a pass through here to see if there is anything that could possibly work for us, because pickings in Bangor are SLIM. Last night, we came through (I swear we were the only customers in the store!) and were greeted by a blonde woman at one of the desks as we were walking by. She asked us if we needed help (we let her know kindly that we didn't), but then, as we were already walking away, she started shouting at us asking if we had signed up for a JCPenney card. And she wouldn't take no for an answer! We both remarked to each other when we were out of earshot what a creepy interaction that had been. We rounded the store and for some reason (I don't know why) started checking out bras to see if there was anything that would fit me. In my band size, there was nothing smaller than a D cup (I'm an A), and a lot of the underwear looked again like something that your grand- or great-grandparents would wear. I am so tired of not being able to get women's shoes that fit me, or bras that fit me, or jeans that fit me at businesses in town. I am so tired of being told (as I have by associates here in the past) that I can "order it on JCPenney dot com" because apparently my sizing is too out-there to carry in stores. If I'm coming into a store, I want to buy some clothes and wear them today. I want to feel how the quality is and see how they fit my body. If I am going to order clothes online, I'm not going to get them from JCPenney dot com- I'm going to get them on Amazon. The products that JCPenney carries tell me that they don't think that people like me or my partner should exist. Why should we give them our money? I'm just waiting at this point to see whether JCPenney or the Bangor Mall folds first. It's like this store doesn't even want to stay in business.

This is a very stoppable Wallly Mart, I find. Store isn't bombed out, not a lot of open packages…read morelike in other stores and the staff were friendly to me. I don't love close to this one but I am in town enough I would stop in again.

Had my nails done by Jerry in the nail salon. He argued with me for 5 minutes saying that my nails…read morewere artificial. I told him that I had never had artificial nails and hadn't had tips since Christmas. He said he would show me and started grinding my nails. He ground them down so far that 2 of my nails are now broken way down into the nail bed! Run, don't walk away from this salon!!

Love this store - we stop whenever we are in the area. So…read moremany great deals we can't find down in the Freeport area. It's never too crowded and the clothes are usually still very neat and organized, even on the weekend! (not sure about the summer/tourists months though) Our savings usually range from 40-60% and we always have purchased something when we have visited the store, mostly clothing/shoes. The staff / team is present, pleasant and helpful. Most staff is behind the register and there are only a couple of people on the floor stocking and organizing. Plenty of parking right in front of the store.

The head quarter store is cool but can be over whelming. Wish there were more staff around. I do…read morelike how they have the actual store then an outlet store and then a home store. The iconic bean boot statue is right in front so make sure to snap a pic. I agree the store is pricey but if you go to the outlet store you can find some hidden gems however either way the material is worth the price. The best part of our time here was we ate at Linda beans kitchen restaurant which was unique and yummy. You would think she would have more homey foods but it was still nice to sit and eat here.