I parked here by accident. Visiting for the week from out of town. First time ever in Lubbock…read more There is a towing sign on the wall of the building but one would assume it applies to the length of the buildings (Brûlée Bakery is next door which is where I was for a couple of hours). I did not even see this sign when I parked but noted it afterwards. What I did see is a sign made for the shop in front of the parking space directly next to mine that is for time limited parking. If you are looking to make sure you aren't in the wrong spot that flags your attention and you think you're fine. If you happen to notice the sign on the wall you still think you're ok because you are patronizing that shopping center. When I was getting ready to leave the bakery I was on my phone sitting in my car in order to finish my conversation before I started driving. A nice lady stopped at my car and signaled for me to roll down my window. She said "just so you know, they normally tow people." As if I was lucky my car was still there. I sweetly smiled and said I was from out of town and wouldn't be back. By this I mean I will never darken their doors. I was going to go in once my call was done just to see what they had before I left. My mom's dog is spoiled rotten by the whole family and I might have spent too much money there. It has happened once or twice as he is the sweetest Malshi ever created. Now? No. If this is truly only their parking, I am sure the owner gets tired of people parking there. But I am a complete stranger to your city, and I do not feel welcome by your establishment at all now. Not to Lubbock and not to your pet store. It felt elitist and hair trigger punitive for a simple misunderstanding. I know I'm not the only person to interpret the signage this way, even for people who live here. What I learned quickly about parking in Lubbock is that there are many places you have to hunt for it. As long as I saw I was ok to park in the lot or shopping center of my destination I had to park and walk quite a bit. How about you as an owner get better signage? And what a way to welcome someone to your town - can you imagine if I were towed and had to go through the expensive and complicated process of figuring all that out? I looked at the city this week in context of if this is a place I would live, and if so what places what I frequent. I can tell you 100% this is not one of them. I believe in kindness and giving someone the benefit of the doubt. They obviously do not reciprocate this ideal if they "typically tow people". This is only the second negative review I have left on Yelp to my recollection. Obviously they do something right because they get good reviews from patrons. It may be unfair because I didn't go in, but so is towing people because you can't get your signage to make sense. Would give zero stars for their attitude but I did enjoy the parking.

Merlin's is wonderful! Visited with my dog for the first time today and could not have left more…read morehappy with how kind the staff are. My dog was a bit shy, even skittish when she first arrived, but after sampling some delicious treats she was quickly comfortable and happy! We purchased a bag of homemade dog treats that are all natural, organic, non-GMO, and almond beef liver flavored. They do a Paw Power happy hour on Thursdays and Fridays from 4-6 pm with treats for pets and humans and have a rewards program. Today we received 10% off our purchase when we joined and we can't wait to go back!

Pets Plus is a locally owned family business that's been open since 1983. They have a very…read moreexperienced, friendly staff, and even a convienient drive-thru! They sell live animals, and the supplies for them. Shop local!!

I could not say enough good things about this place!!!!! My boyfriend and I have bought both of our…read morebunnies from here, and we love to get our frozen/thawed rats from here as well! We love their selection and all of their amazing kindness! Everyone is always so happy to help and answer all of our questions. They are very very informative and want to help!!!!!! Also, if you are a snake lover.... Talk to Karen! She is a snake breeder and has so many ball pythons but also other snakes and crested geckos! All of the snakes in the store are awesome too and she knows everything snakes related!! Our fav spot even to come if we are bored lol! The animals here are loved and definitely cared for. 1000000/10!!!!!! - Ashar and Kamryn

I took my fur baby to Cimarron for the first time last week and I loved it! She had a great…read morehaircut and they were very complimentary of her. I'll definitely be taking her back

Cimarron Pet Salon is absolutely A-M-A-Z-I-N-G! We've been coming to Cimarron since 2018 and have…read morenever gone anywhere else. I have a Beagle, Cairn terrier, and Bichon Frise mix that is a little terrified of strangers making eye contact, let alone touching him and a very friendly Chiweenie. Cimarron has made their necessary grooming experience a wonderful and relaxing treat. All the wonderful employees recognize my babies upon calling to make their appointments and my kids are always excited to walk in the door. I can't say better things about Cimarron Pet Salon and am so thankful I have found a great groomer!

We left our girls for Easter weekend and I was so pleased with our experience at Tipton! We have…read moretwo high-energy pointers (one is still a puppy), and I'll be honest--I'm a little extra when it comes to them. They are my babies. I spent two weeks trying to decide where to leave them, and I'm so glad we chose Tipton Pet Hotel. One of my favorite things was that the dogs have access to both indoor and outdoor spaces--it gave me so much peace of mind. The facility itself smelled amazing (which says a lot!), was very clean, and felt welcoming right away. The staff were warm, caring, and even let me check out their room with them, which I really appreciated. The absolute best part, though, was the communication. I truly felt like they cared about my girls. One of ours is a recent rescue, and I was a little nervous about how she would adjust, but they were so kind, patient, and genuine. I wish I had gotten the name of the person I spoke with because she was incredible. We will definitely be back. Thank you, Tipton, for taking such great care of our girls!

My dogs always are happy to go inside and to go with the handlers. That's the true story of how…read morethey are treated!

Live Oak has been a great place to board our dog. She is super shy but they really try to make her…read morefeel comfortable and safe. The staff is friendly and professional and I highly recommend them.

I'm sorry to say These people are not responsible. I have been using them a little over year, the…read morelast 3 times what I have requested them to do didn't get done. 6 months ago I left my dog there on a 2 November got reservation and asked them to give him a grooming which didn't get done. June I left him there for 5 nights with enough food for that duration. When i picked him up there was 2 days of food left so i guess they decided he didn't need to be fed every day. This visit I had a reservation for 2 nights. I was called this morning and asked if I was picking him up today and I said yes. when I went to pick him up I was told that I wasn't supposed to pick him up till Tuesday so again he wasn't groomed. 3rd time a charm, I won't do business with people that don't take care of their business.

Jason was excellent. I purchased a washer/dryer combo and had some concerns, he fixed the situation…read moreimmediately without question. It is so nice to call and have an actual person answer. I will absolutely continue to purchase my appliances here.

I have always used radio for all my appliances and TVs. Jeff Love is my go-to guy there and he is…read moreamazing. You want a Samsung or Klipsch speaker or Maytag Appliances. He can do it!

They groom both of our Cockers (Roxy and Bailey) and they are great. They really care for the…read morepets, it's not just a business. Also, we just left the girls at their new boarding service. We had to go out of town overnight and were apprehensive about leaving them, but our girls loved their sleepover. We were able to check on them via video feed, which was great.

Easy five stars! Great atmosphere and attention to detail. Annie's fresh cut looks amazing.read more

I have a very grumpy 15 yr old cat and they did a great job of getting Dolce clipped and bathed. I…read morehighly recommend this business for your cat grooming needs.

I just took my two dogs there for a full groom. The grooms themselves are really nice and the cuts…read morelook great. BUT my poodle has razor burn all over his body. He has it all over his belly, and his face. His face has cuts all over, and is extremely upsetting. This isn't an untrained dog when it comes to grooming either, he has been groomed regularly (every 6 weeks) since he was about 12 weeks old. I have had a few times where he gets razor burn on his belly and I was willing to overlook it until I looked at his face and there are puncture marks from the razor under his eyes. There was a lack of care taken for my dogs eagerly and overall I would not return. Update: spoke to the owner today, and she took full accountability for the huge mistake and did her best to make the situation better. If he needed vet care she offered to pay for it. Overall I would recommend the shop because of the accountability of the owner but I would not recommend Melissa to do your dogs.