I dropped off my auger for repairs last Saturday. I was pretty sure all it needed was a pull rope…read moreso I was a little put off when after a week I still hadn't heard anything. I stopped by this morning, the following Saturday, and sure enough they hadn't gotten to it yet. Realizing it's the peak of busy season for small engine mechanics I decided not to make a big deal out of it and went on home. Even though there are no mechanics on duty on the weekends I got a call about an hour later saying my auger was ready for pickup. The manager on duty, being a mechanic also, took it upon himself to repair my equipment. I really appreciate that kind of service and will not hesitate to use them in the future. Great customer service Mr. Manager!

The staff is the best! They always give personal service! I am bewildered by screws and metric but…read morethey help till I find what I need. Same with paint ...mix till they get the color you want.

This store is junkie with all kinds of boxes and clutter in the aisle. When I was there it smelled…read morelike the septic was backed up. Not enough employees to get service.

Great store with 2 locations. Blackmon rd really convenient on North side. Best outdoor lawn and…read morepower equipment selection around!

11 people in line, with only one cashier. Must be implementing the Walmart school of cashiering…read morephilosophy. Veterans Pkwy location in Columbus GA

I came into harbor freight in uniform (got out of work late) looking for a new nut/bolt assembly…read morefor my ACH mount. Danny, the store manager, instantly dropped what he was doing to spend about 20 minutes rifling through several boxes and kits to help me find what I need and put it on, and he refused to accept my money. Danny and the harbor freight staff are clearly high quality people who truly care about their jobs, and they have my business for the foreseeable future.

Curbside pickup orders take literally ALL DAY to prepare. 3 items? 6 hours. It's ridiculous.read more

I purchased a dryer from Lowe's in Columbus, GA on June 17, 2026, with delivery scheduled for June…read more19. While the delivery arrived later than expected, my main concern was the condition of the appliance upon arrival. When I inspected the dryer the following day, I found a scratch on the front door, a dent on the right corner, and black scuff marks on the right corner of the control panel. I immediately contacted Lowe's to report the damage. I was transferred between departments, spent time on hold, and eventually drove to the store in person to try to resolve the issue. Although store management acknowledged the issue and discussed a possible discount of 20%, I was directed to work directly with the delivery contractor. Over the next several days, I made multiple phone calls in an effort to resolve the matter. I contacted Customer Service and was offered a smaller discount than what had initially been discussed, which I did not find acceptable. I also called a delivery number provided by Lowe's and discovered it was incorrect. After contacting Lowe's again, I was given the correct number. When I finally reached the Delivery Service, I was offered either a 10% discount or a replacement dryer. I was also informed that accepting a discount would prevent me from returning the dryer. After considering the options, I decided to replace the dryer. My concern is not only the damaged appliance but also the amount of time and effort required on my part to resolve an issue that occurred after purchasing directly from Lowe's. Customers should not have to coordinate among the store, customer service, and delivery contractors to address damage that occurred during delivery. Ultimately, I chose to exchange the dryer, and the Delivery Service agreed to provide installation and delivery of the replacement at no additional cost. I appreciate that a replacement solution was offered. My initial preference was to accept a reasonable discount and avoid the inconvenience of a second delivery. The process required to reach this resolution was far more difficult and time-consuming than it should have been. I hope Lowe's improves communication and takes more direct ownership of delivery-related issues so future customers have a smoother experience.

This is by far the worst experience I've ever had in any store. Today is May 16, 2026 and I got…read morethere and I waited for over an hour and 11 minutes just to get a piece of wood cut.!! this is not a joke and the place is freaking dead. The man or the manager shall I say said the guy is loading up somebody's truck the problem is I was here before they were and after he loaded the truck which was 40 minutes ago he literally sat out there and talked the whole time after that and I have video and pictures of it and come to find out he was even done with them. So only one person in their cut Wood and only one person does the lift. I'm so confused. Literally, I can't express enough how bad I needed this table top and I'm leaving with nothing. I'm gonna complain as long as I possibly have the energy to do so.. this is extremely depressing by far when the manager sucks believe me ain't nothing gonna be ran right because the manager absolutely sucked He's the manager who was in the Rental area.

Is this one of the stores closing? I hope so. The asset manager a few years ago had me arrested for…read moresuspected shoplifting. Funny thing now looking back was the girl at the self checkout rang everything up. The asset manager said they seen a large box under my armpit. Really?? When I asked to see the footage they said no. Then when the city cop put me in the car he said I was being arrested for having a bad attitude. I shit you not that's what he said. Oh no body cams. Big surprise. Ice thought about suing them many times. The DA 's office deferred prosecution indefinitely. Another big surprise. I'm a vet so not everyday is roses and rainbows but I am not a thief! In fact I don't owe anyone a dime in this life. The asset manager is a criminal in this store. Look up Home Depote scans it will blow your mind what customers say.

John, the owner, maintained a good crew year Round. They come to your house 12 months a year and…read morethey work. Cutting lawns, trimming trees and shrubs and doing other minor maintenance. They are very good because John checks up on his people. I feel I am getting my moneys worth. The only reason I'm giving them four stars instead of five is that one of my favorite crew chiefs is no longer on my account. The one I have Now is adequate, She was superb.

First time we came here and it certainly won't be the last. Everyone is very helpful and willing to…read morehelp, even if that one employee doesn't know the answer, they'll either find someone who does or find the answer for you. Also, they don't try to sell you things you don't need and their prices are very honest. They were very honest from the get go as to not having all the items. They have a very nice selection of plants and flowers as well as all the things you may need to remodel your landscaping. Like I said at the beginning, we'll definitely be back.