I recently adopted a dog, and this was a great place to get her a collar, harness, and an enzyme…read morebased cleaner for if she has accidents. It's a nice sized store- definitely much smaller than a place like pet smart, but the people working there seem to have a lot of knowledge about their products. They also adjusted the fit of the harness and collar to my dog, which was great. The prices seemed on par or lower than you would get at other pet stores. I also appreciate that although the store is located inside the spca, it's at the very front, so if you're just there to shop it's easy to access. I'm sure I'll be back when we need more pet products!

I love shopping in this store. The products are always right on target - exactly what I need…read morewithout having to dig through giant aisles in a big corporate store. The inventory is always updated and fresh, but you can also trust that you'll find your favs and staples , too. The prices are good and, best of all, the proceeds to back to the animals in the care of the organization. Buying toys, treats, leashes, you name it, while giving back to homeless pets? Yes, please! I think this shop is a bit of a hidden gem because it's physically small and placed within the SPCA itself, but do not let that fool you! They have more than you'll ever need. I've gotten everything from an adorable kids' book to doggie life jackets to cat litter there and been pleased with the products, service and overall experience every time. And, even if you have a special request, they can still order it for you, just ask. The staff is very knowledgeable and can tell you about the use of each project (like gentle leaders and special harnesses and such) and really help you help your pets, not just sell you stuff. If you live in the Richmond area and have pets or friends and family members who love animals, this is the place to go for gifts and supplies.

ITS OUR PUPPY's BIRTHDAY! After some research on Tik Tok we discovered this cute shop right in…read moreShortpump to get our picky eater Bentley a toy and treat. We were greeted immediately by a very welcoming staff who gave the birthday boy the royal treatment with belly rubs and treats. We found that they not only have wide variety of toys but also a birthday treat section like no other. Dog Krazy also has a frozen cake section for your pup! For those that go more of a natural route, their section with bones; duck wings and other natural chews was a hit for my pup. Some of our babies have some anxiety and Dog Krazy also offered a really nice APAWthecary selection from CBD; Hemp and balms. Dog Krazy has several locations around, and also offers items for purchase on their website. The store was so clean, organized and full of all the goodies you could imagine. I highly suggest visiting with your pup

Always very helpful and give refunds for partially used food which is very nice when you have a…read morepicky pet.

Great shop with a good variety of pet food A very helpful and friendly business ownerread more

We shop here on a regular basis, the owner is very knowledgable and helpful. They have brands that…read moreI can find nowhere else unless I order online which I prefer not to do. Their prices are competitive. My wife and I can highly recommend Tabby & Pup

I visited Pleasant's for the first time last month to purchase some screwdrivers to upgrade my…read morecurrent set (which I've had since 2006 when my grandmother passed, and she likely had the set for 40 years prior to that too). When we walked in, we were immediately greeted and asked if we were looking for something in particular. We were then efficiently walked over to the aisle housing screwdrivers and told about the different options. They were locked in a case, so we would've needed a staff member's help anyway. Apparently people like to steal screwdrivers, which I never would've guessed. Prices seemed fair, but to be transparent, I don't generally buy tools so I don't really know the going rates. Check out was just as efficient with a couple lines in operation. And the cashier was just as friendly as the staff member working the floor. Everyone was properly masked and social distancing was taking place as well. I would suggest supporting this small business and those like it prior to going to the big box stores.

My experience at Pleasants today was, well, extremely pleasant! Me and my toddler set out to find…read moresome plants and supplies to start a home garden! I've never been interested in plants before quarantine, so everything was new to me. With all of this cooking I've been doing, I thought it would be nice to have fresh herbs at the ready, so off we went. This is the definition of a quaint, local hardware store. There is everything you could need for your home projects plus a little extra, but not much extra. The store is much less overwhelming than the big box hardware stores and the employees were SO helpful. I really enjoyed my experience there, which I never thought I'd say about a hardware store. I also enrolled in their loyalty program and got $5 off my purchase today. Score! Thank you, Pleasants, for providing the community with lawn, garden, and hardware needs for decades and still being a pleasant place to shop!

I have never been disappointed with . The staff are friendly and help with what you want…read more.....Where else are you gonna get Carhart T-shirts for 15 bucks? Also, good to know. They have LP gas refill station and I have been a customer there for over 15 years.

I normally would give TSC a 5 star as I have purchased there many times and always was greeted…read morewarmly and received great service. I called ahead to see if they had a product and it sounded like the associate was unfamiliar with the particular thing I was asking about. When I asked further if there was another product similar because I stated people use it all the time, she hung up on me. THAT is unprofessional. So, I looked online and sure enough, they have it! All associates should be knowledgeable about all their products and if they are unfamiliar, they should ask another associate. I certainly will continue shopping there because they are convenient and generally carry whatever I need. But this associate does not reflect the way TSC operates and needs further training.

Nice variety but what sets them apart is how incredibly friendly, helpful and knowledgeable they…read moreare.

This place has many cool fish for sale. Some fish are a bit overpriced compared to other local…read moreplaces. Thanks are also pretty dirty.

When googling the nearest SW store to my house I noticed this location shows a low rating based on…read morecomplaints about customer service. You can imagine my surprise when I called and spoke with the nicest, most helpful guy who not only priced some paint for me, but also helped me look up my contractor, placed my order over the phone, then helped carry it to my car at pickup. Thank you, Hunter for your great customer service!

To the customer service folk: if you think we received a call from the regional district mgr, you'd…read morebe sadly disappointed. No one has ever followed up. We also have an answering machine, We didn't receive any correspondence. Now, I really don't want a call. I've given plenty of time, as have you!!! Lowes & Home Depot will receive my business. Sometimes, there's a good reason businesses don't do well. This is one good example. I believe I've given 3 poor reviews in 6 yr. you, a closed business & the infamous Olive Garden on Midlothian Twp. where w/ 19 open tables there was ( again ) an hour&15 min wait. A reminder you cost me hundreds of dollars.

On Wednesday, July 30, 2025, our sweet little girl, "Lola," a mini petti who was my joyous, happy…read moreGrand fur baby visiting for two weeks from Nashville, TN died. During her second week of vacation here in Virginia, my daughter scheduled two appointments for little Ms. Lola; one for a nail clipping and another for a bath and grooming. Lola went to C C Pet Spa on Monday, July 28, 2025 to have her nails clipped and on Wednesday, July 30, 2025 she returned for the bath and grooming. On Wednesday, about an hour after leaving her at C C Pet Spa we received a call from C C Pet Spa indicating that there was an emergency at the Pet Spa. I rushed to the Pet Spa and was informed that our Lola was currently at a Veterinary Hospital up the street and as I walked into the examination room at the Vet Hospital, Ms. C C, her Assistant, my heartbroken daughter were all present but Lola was not there but, in another room, and was deceased. We were in shock and our hearts were broken as Lola was just running around the house as happy as she could be just an hour before. We do not know what happened to Lola at C C Pet Spa and we may never know, but what we do know is that while we were at the Veterinary hospital, Ms. CC of CC Pet Spa stated to us that she would be paying for Lola's cremation expenses. We didn't ask her to, nor had we ever had a pet cremated, and we couldn't even grasp the loss at the time as our hearts were just shattered, as Lola is a Velcro puppy, a sole companion and a pampered and much-loved little girl. She gets groomed on a regular basis in TN and has never had an issue. Ms. C C informed the Veterinary Hospital multiple times that she would pay for the cremation expenses and the Hospital confirmed and reminded us several times that Ms. C C had indicated to them that she would be paying for the cremation expenses (just as she had stated to us). The arrangements were finalized on Thursday with the cremation vendor. The Veterinary Hospital stated to me that their calls to Ms. C C were not being answered nor their voice messages. On Friday, August 1, 2025 the Veterinary Hospital called and informed me that they were finally able to reach Ms. C C. She has now advised them that she will not be paying for the cremation expenses. This adds insult to injury as C C Pet Spa did not have the decency to inform us that they are defaulting on paying for the cremation expenses, which was proposed by Ms. C C of C C's Pet Spa. We are heartbroken by the sudden and unexpected, unexplained death of this six year old, vibrant and happy little girl and by the conduct of CC Pet Spa in taking our pet to a facility, agreeing to pay for the cremation expenses and then leaving it to that facility to contact us to let us know of their despicable behavior in not paying for the cremation expenses they agreed to. Their lack of empathy and concern towards the pet owners and the added expenses we incurred as we grieve the loss of little Lola is egregious. If I could write a negative -5 Stars I would. Thank you,

They did an incredible job with our one year old Bernedoodle! All the staff were so friendly and I…read morecan tell they took good care of our girl. Love that they let you choose your own shampoo before the appointment. We will be back!