0 Stars Given!!! I always try to support small businesses…read moreowners, local businesses owners, black businesses owner's. This owner here at Muttropolitian is very unprofessional and rude. The dog washing area is very messy. It's a foul odor when walking in. I came in to shampoo & blow dry my German Sheppard ... I was told by the owner I can shampoo & only towel dry her. Remind you I said she's a German Sheppard. Anywho I was told I could not use the blow dryers because those dogs have to much hair & I have open food. I did not argue with him because this is his business but come on dude you are suppose to be a self serve dog grooming place .. re arrange things to accommodate everyone needs. Be convenient to your customers to build a loyal clientele base. I will not recommend!

Everything is a la cart or you can bring your own shampoo/scissors. The self grooming area isn't…read morekept very clean but I'm always grateful for a do it yourself dog wash for my Aussie. I'll probably be back.

This is the best cat cafe I've ever been to. It's super clean, the cats are OBVIOUSLY well cared…read morefor and it is a great place to relax and get some cuddles. I was really impressed at how clean it looked and smelled despite so many cats. The litter was well managed and there wad barely any smell, unless one of the kittens just went potty... but they have a great filtration system that tackles odors quickly. I love how the staff has a read on the personality of each cat and respects that individual cat's personality and need for space. They also have a book detailing the name, and personality traits, for each cat. Many of the kitties are super sweet and cuddly, and they take their nap time VERY seriously. It's easy to see that they are well taken care of. There are 3 rooms in the facility: 1 for adult cats, 1 for kittens, and 1 for the cats who are more shy and scared. There are no food and drinks available for humans (which I personally think is a god thing. I mean... have you ever tried to enjoy food around a cat?), but there are lots of treats available for the kitties, as well as plenty of cat supplies and beautiful merch for sale. The staff are super nice and it's obvious how much they love the little feline felons. This was such a wonderful way to spend an afternoon, and I can't wait to come back.

I had an amazing time here with the super friendly staff members and cats. The staff were greeting…read moreguests warmly and creating a comfortable experience when you walk in. The price was honestly very good for the amount of hours you get to spend there, if it's with the adult cats, kittens, or both. They have lots of friendly and adoptable cats to interact with. The cats were so adorable and happy to play with you, curled up on your lap as well. Amazing place, will definitely come back again soon!!

Although they have a good supply of stuff the store is disgustingly dirty. I'd never buy food…read morehere. When I went to use the restroom, only one stall had TP and all toilets were dirty. Don't know how they stay in business.​

I realized I needed a crate for my pooch after reading & observing him finding small corners up &…read moredownstairs to relax versus staying on the main level that's completely open. I also chatted with friends who limit their dogs roaming time. I was also exhausted from the days of comparing Amazon crate reviews. So to satisfy my Frenchie's den instincts I headed to Petco. They were well stocked. I needed help to properly size him. Found a bright eyed associate who was glad to help. After we determined the size & selected the coordinating doggie mat, I asked her if she would get one of the guys to bring the large crate outside. She said I'm the guy! She rang me up with a smile, talked about her large breed dogs, & was ready to put the crate in my trunk when I pulled around. Her customer service was excellent!!!! Much appreciated on an otherwise challenging day.

Love visiting. Staff always helpful and friendly…read more Bring kids to see cat adoption area on a regular basis. :D Prices reasonable and store almost always well stocked. Have gotten numerous pets from here including healthy fish, rats and guinea pigs. Would recommend this location.

Every time we visit this location it's always an issue either it's personnel changes , it's…read morescheduling conflicts, it's rude and disrespectful employees, it's not enough employees on staff to accommodate, the few good employees that are there don't stay long . The young man Rikki and the young lady Asia seemed very dedicated to their job and provided professional service, they other employees in the grooming department are just terrible and have no customer service experience or manners. We have witnessed the decline of this location in the past 9 years of using their services from banfield pet care to the grooming dept. All 5 of our dogs have been guess there since they were puppies. Our most recent dogs are 2 and 3 yo Cane Corso have been on monthly visits for grooming and have never had issues but for the past couple months every time we bring them in they seem to get treated as is they are problematic, last night we took them in for nail trim 1 employee had her personal pet with her and was about to leave as I stepped inside to request services my wife stayed outside with the dogs I heard the employees say " she has 2 big ass dogs with her , I'm not staying or helping her" the employee that was grooming a dog said " Watch this " and once my wife step in that employee said the person that would help you will be out to speak with you have a seat on the bench then called a manager to have us told they couldn't do it . Because they thought we were rescheduling and came in a day early. When we told the manager no we just wanted walk in nail trims done she was like oh I don't think they do walk ins anymore.. but it's on your website ma'am .. so this was the last straw with us . We have a total 17 dogs in our family circle that frequent this location and last night after placing a call to each household and sharing our bad experiences with this location we all collectively agreed and decided to take our business elsewhere. We found a groomer that will come to our homes by appointment and treat and care for our fur babies without prejudice. So if anyone else is having any problems with their pets being groomed at pet smart in Waldorf there are other services available to you in the area some will come to you others are located near by .. good luck to you all

Great place to take a kid to play with the animals. You can walk the dogs outside or sit in the cat…read moreroom.

I once went here to adopt a cat at the kitten stage. They gave me a questionnaire and one of the…read morequestions was if I wanted an active cat or a calm cat. I answered calm so they turned me away telling me that kittens are not calm. No duh! Do they expect people to trade in their pets when they start to calm down. I know from experience that kittens can be calmed after years of ownership and I didn't want to adopt an adult cat only to lose it to death in a few years. Shame on them.

I've been going here for my munchkin for almost 4 years and I love it. She get her shots at a…read morecheaper price than the vet, if she don't warm up to them right away they will comfort her until she does. I feel good about taking her here

Stop by CC Humane Society many times in the past. I love looking at the dogs and speaking to the…read morestaff. Every time I go there the staff is always helpful and informative. I am in search of a new Pomeranian and I am hoping CC is where I will adopt my next dog. I also get their newsletter and love how they fundraiser and do things for the shelter. If you can go volunteer they can always use your help.

I was referred to this rescue center from an employee, Mateo. I put in a request to pickup my new…read morefur baby, an 8-week old kitten (pictured), and he was great. Super informative. I arrived on a rainy Saturday, was checked-in (with a friendly face-mask worn individual), via name, time expected, etc. and was then directed to an assigned parking spot. There, another employee greeted me, asked me to enter the recue center for further paperwork and from there, I was put in my isolated room with my fur baby to finish - and was out in less than an hour. The process to adopt was painless. The paperwork was straight forward, the staff was attentive, ensuring any questions were answered and any appointments were set prior to my departure. To be honest, I have already recommended others to use this establishment for future fur families!

Do Not Adopt from Last Chance! Petsmart should not partner with this rescue!…read moreWe adopted a kitten vetted as "healthy" by Last Chance Rescue and the kitten had intestinal parasites, advanced ear mites and Feline Infectious Peritonitis. The kitten died 4 weeks later after we spent over a thousand dollars at our Veterinary Clinic trying to save him. It was devastating to our family. Adopted the kitten on a Friday at the Arundel Mills Petsmart location and he appeared lethargic 24 hrs later. I took him to my Veterinarian. Last Chance has a Veterinary Clinic in Waldorf, Md and their adoption agreement states they will not pay for any "outside" veterinary care should the adopted animal become sick shortly after adoption. Their "clinic" is located in Waldorf, MD, an hour and half drive from my house. I did not trust "their clinic" after it became obvious that the kitten had not received the most basic care (for example: he came to us with a visible ear mite infestation which definitely should have been noticed and treated). My Vet saw the kitten on Monday and said he was not well. Not only did he have a massive mite infestation in both ears (clearly a sign of neglect), he also had intestinal parasites and appeared to have neurological problems. The presumption diagnosis was Feline Infectious Peritonitis (FIP). The kitten was with 2 other kittens in the same cage so I immediately notified PetSmart due to the contagious nature of FIP. The kitten became sicker snd sicker despite numerous tests, intensive care and numerous medications, including anti-parasite, antibiotics and a new antiviral medication just recently approved for FIP. The kitten experienced terrible seizures and had to be euthanized just 4 WEEKS after adoption. It broke our hearts. I talked to a random customer at Petsmart who adopted a kitten from this rescue that only survived a couple weeks after adoption. I realize that they pull animals out of high kill shelters but they did not provide the most basic medical care/evaluation of this kitten and he suffered due to their neglect. When I contacted them they told me to contact their Board of Directors. At least he was loved and had a home outside a cage for 4 weeks. We are heartbroken!

Our aquarium looks so much better since we've been working with FantaSEA! They've helped us stock…read moreour aquarium with corals and compatible fish as well as a few arches.

After about 12 months of trying to setup a saltwater reef tank we contacted FantaSEA and scheduled…read moretheir maintenance service. While we mostly work with Alex who has our tank looking better than ever, everyone we've been in contact with at FantaSEA has been professional and knowledgeable. What a difference in just a few months!

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From the owner: DJ's Aquatic Solutions is an Aquarium Maintenance business, where we make it our mission to keep…read moreyour underwater world thriving! With a passion for aquatic life and years of experience, our professional aquarium maintenance services cater to tanks of all sizes, ensuring optimal health and beauty for your aquatic friends. We ensure crystal-clear waters, healthy fish, and stunning aquatic landscapes. We specialize in freshwater aquarium services, like regular tank maintenance, Algae Bloom Removal, Live plant addition/propagation, aquascaping and installations. We provide Aquarium cleaning/services to both commercial and residential aquariums in the DMV area. We take the stress out of tank maintenance so you can simply sit back, relax, and enjoy the beauty of your own personal slice of the aquatic world. Contact us today for a consultation!

St. Charles Animal Hospital offered a friendly, efficient care for our new puppy…read more I brought my 10-week-old Mini Schnauzer here for his first appointment, and the experience was excellent from start to finish. There was very little wait, and the whole team was fast, friendly, and welcoming. Everyone, from the front desk staff, to the vet assistant, to the veterinarian, was patient, informative, and happy to answer questions. It had been many years since I owned a puppy so I genuinely appreciated how clearly they explained everything. My dog also appreciated the visit because he got plenty of treats, including one of those dental chew bones, which has quickly become his favorite. Another plus is the parking since they have their own lot with plenty of spaces, which makes the visit easy and convenient. Overall, it was a great first experience, and I'm glad to have found a place that takes such good care of my pup.

St. Charles Animal Hospital showed us the empathy we needed as our Simba crossed the rainbow…read morebridge. The staff showed great bed side manner and we never once felt rushed throughout the process.