Today at 2:30 at Trader Joe's on Cleveland Avenue, July 3, 2019 I did my shopping & returned to my car parked on their lot. I saw a dog that was locked in a dark Gray SUV. It was 86 degrees out. It is 10° hotter in a car. The windows were partially down, but the dog was panting & clearly overheated. There was no water in the car. Being concerned, I asked the nice lady who was out collecting carts to please ask the manager to call the police as I had waited about 15 minutes & the owner of the dog had not come out yet. The manager came out & refused to call the police. He said & I quote , "I see this all the time!" He agreed it was wrong & that the dog was panting. Again, he refused to call the police. Legally I could have broke the windows and I told him that. I guess he would prefer to have a dead dog or a car out in the parking lot with broken windows. I decided to hang around To wait for the owner or to get someone to call the police as I did not have my cell phone. I asked one of the male staff if they would get me a cup of water so I could try to give the dog some water being that the windows were partly down. The staff were very helpful & concerned for the dog. Finally I asked a customer to call 911. Two minutes later We see the dog hanging out the window stuck & crying. Several customers saw the dog hanging there as they were parking, they too were vividly upset. The dog finally & somehow got free. It was running around the lot. I ran to get the dog so that it would not be hit by a car on the parking lot. During the ruckus, the owner of the dog now paying for her items saw that her dog was out, left her receipt & credit card & came outside . By then the ladies who had seen all this take place came up to us & voiced their concerns as they witnessed what had happened to the dog as it was stuck trying to get free from the HOT CAR. They also witnessed it running around a lot . Keep in mind, All this took place because the manager refused to call the police. One of the employees inside said that the manager " doesn't care." I will include his name after I call the corporate office. He clearly does not care about his customers & or the well-being of animals or people left out in the hot car on the premises of a lot he is in charge of! Remember he told me he "sees this all the time!" Next time, I will ask the manager to call the police ,if they refuse, I will break the windows as is my legal right in such a case. I will then let the chips fall where they may. This manager is a disgrace. I went in and told him how upset I was after all this took place and he said "Ok," in a smart ass tone He was smug, arrogant and uncaring of the stressed this had caused many, including the dog. The manager represents Trader Joe's in a terrible light. I will continue to spread the word. Not a good look Trader Joe's
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