Their service is great. They always help me find what I am looking for. And at Christmas time I…read morelove their decorations. And they have replaced my screens. Also love that they have a Post Office in the store. I have no complaints of their value.

I purchase an item at true value, Jordyn ask do I need a receipt, absolutely!!!, why wouldn't i…read moreneed that. and I had to " ask" her can I have a bag for my Item. train your People better

Store is always clean and well organized. It's big. A lot to look at while you shop. My most recent…read moreorder was an online purchase that was delivered by door dash. Delivered the next day as requested. The only issue was after the initial order update, there were no more until the package had been delivered. Not a big deal. I like this store and will definitely return.

December 5, 2025 Menards - Livonia, MI…read more12701 Middlebelt Rd, Livonia, MI 48150 Attention: Chris F. & Team I placed an online order and went to the Livonia store for pick-up after receiving a confirmation stating the order was ready. When the associate brought out the items, two of them were incorrect. After the associate verified the mistake, I was asked to wait while he retrieved the correct products. The customer service issues I experienced include: Incorrect items were provided despite the order confirmation indicating they were in stock. I waited while the associate attempted to retrieve the correct items, during which multiple other customers were able to retrieve their orders without delay. After being told the items were not in stock, I asked to cancel the order and was directed to Customer Service at the front of the store to process a refund, instead of resolving it at the pickup counter. Manager escalation did not result in any solution or goodwill gesture for the inconvenience; I was told nothing could be done. No alternative solutions were offered, such as shipping the items to me, which would have prevented additional trips. This experience reflects a breakdown in order accuracy and basic customer service. I hope this feedback is used to improve the pickup process and customer support. The purpose of choosing this location was the online indication that the items were in stock and ready for pickup.

The cashier they had working there is very rude -She didn't speak when I came to the register and…read morewhen I asked for a bag she made a face as if I couldn't have a bag- So I say is there a problem I can't have a bag and she gives me a bag with a bad attitude did I miss something - customers can't have bags anymore? I made a purchase I should get a bag and I had spray paint - spray paint might spill out or anything to happen - Super Rude

My Ry needed a few things and found them eight no problem at this store. He left with free…read morehandkerchiefs and some cleaner they were giving out as well. Thank you Ace!

I called ahead to see if they had the Ryobi replacement battery for my leaf blower and I was told…read morethey did. I drove all the way over there, only to learn that they did not carry that brand. I even waited for an Ace sales guy to look it up on his phone. What a disappointment.

Always willing to help. Place has always been clean when I went. The staff has never been…read moreannoying to me.

Honestly you all need to shut this door down I've lived over in this area for almost 7 years now…read moreand been coming here for well I need just something little just something this just something that and every time they don't even look really on what I'm holding they just say no we don't have that you're going to have to go somewhere else just worthless they're always stuff in their face full of food they don't have no customer service and there's nothing in stock it is a shame it is a total shame and what I came in here for this morning I already looked it up they had it sitting right on the shelf I'm not feeling well right now I didn't have time to argue with the guy I said it's right down that aisle and I just walked out it's just worthless worthless worthless worthless

Oh MAN!!! This place is cool!!!…read more My husband took me here to look for Christmas gifts for our 3 boys. When we pulled in the lot all I could think of is WHY are we at a hardware store??? But this is no ordinary hardware store. This is also the Michigan hobby shop and hardware store Mecca!! We found the coolest remote control micro drones, remote control cars, planes, trucks, helicopters, trains, and everything else you can imagine. There was a complete aisle of Boy Scout supplies and another for the Girl Scouts. We bought several things for homeschool in those aisles. The train aisle not only has trains and tracks but everything you need for building layouts, gardens and miniatures. They had slot cars GaLORE!! If your are an enthusiast or a collected you really need to check out all the cool slot cars. I was drooling over quite a few. Be sure to look up when you get to the hobby area. The planes are super cool!! Arts and craft items, painting and drawing items, models, puzzles, ships, planes, cars, and trains. It's a young mans heaven here!!!

my husband took my grandson there to help get his mini bike repaired…read more3 weeks and $120 later they said it was ready 3 phone calls before we were told "it's being worked on right now" finally got it back and it was worse took it back again and this time they blew the engine told my husband there's nothing they can do and refused to refund our money very rude people that are dumbasses and now our grandson is out his money and his mini bike do NOT waste your time or money on this place

Great parts but customer service is extremely rude!…read more I purchased parts from them and have a issue with my mini bike motor so I give them a call and explain my issues The motor builder guy they have there said I don't do sound effects and I'm not there to see the motor.. mind you he already had a "I don't feel like helping attitude " before explaining my issues to him BUT WHY ARE THEY TRYING TO SERVICE AND SELL PARTS, bikes, etc THE WHOLE USA when they're gonna say idk im not there to see your motor so I can help??? Do better

My name is E. Millhouse, email sassie85@comcast.net. Ace Hardware Beverly Hills location, Store…read more#14831, JRNL#: J56673, CUST NO: *5 ACE REWARDS ID: 1956571065. I have shopped at this location several times and I have never been treated the way I was today, April 6. 2026, 4:43PM. I was attempting to purchase the 4 step Lawn treatments on sale for $94.99, for Ace Hardware members. However, the cashier was ringing it as the full price of $119.99 and charging tax on the $119.99 instead of the sale price. I inquired to him about the charge of the tax, his reply was that this store has their own tax of $7.00 to everyone. I requested the manager, who corrected the cashier on the tax. I explained the problem was the price being charged instead of the sales price. The cashier, in lane #1, got very upset and said this is dumb either you pay or not. I'm not going to be overcharged because you say so. He was very irritated and argued with the manager as well. This time he said I was acting dumb. The manager did not give his name or the cashier name. I was terribly upset and informed the cashier that he should never argue with the customer and call them dumb, when you were in the wrong not me. During the incident, other customers were observing the interactions, and refused to go in his lane after I ended my transaction. If I visit this Ace Hardware Store again and this particular cashier is the only one checking out, I will not make a purchase there. I gave a review of two stars because of the service not what the store offers.

I'm surprised how large and well Stocked this Ace is! I…read morelive right next to the walnut Lake Ace but came here for a gutter guard- they had all sizes. And also lots of employees to help you find it and retrieve it from the top shelf! I didn't have time to look at all the gift items that caught my eye so I'll be back soon!

My husband and I stopped by here earlier in the week to grab some items for our recent move…read more We had to pick up a 24 inch mechanical pick up tool for about nine dollars and a bottle of alcohol as well. $18 or so. It's not the closest true value, but it's not as far as home.

This is my go-to Hardware I run a small engine repair service and I'm there constantly buying Nuts…read moreand Bolts the service is second to none and they have most things that I need. highly recommend !!!

This Black-owned gardening spot is a real treat over in Rosedale Park. There's a little bit of…read moreeverything there from bird baths, to porch furniture to various pots. The value is pretty decent considering she has pieces you can't just pick up anywhere. I got a bright yellow Buddha for my front porch for a small amount. She even has nesting tables available. Take a moment to stop by here because there's definitely a lot to see. You're not going to have this experience in a big box store.

Noticed this place on my way to brunch at DVS and decided to stop in on my way home. Boy am I glad…read moreI did, they had just what I needed! The Garden Bug is a sweet little local family-owned Garden stand. The staff was very helpful, and the prices were comparable if not better than the big box stores. They get shipments in every Friday, so definitely worth checking back!