Good location and selection of equipment. Rented a utility trailer for the weekend. Easy and pretty…read moresimple process.

I honestly do not know if I have ever had a better customer experience in my 63 years…read more I worked in the hospitality industry for many years, and I have always believed in treating people with dignity and respect, no matter what side of the desk you are on or what industry you are in. That is exactly what I experienced with The RV Smith. My situation started with several calls around town, trying to find someone who could help me in a pinch and replace the A/C unit on my Jayco Jay Feather, which I just so happened to destroy while going through a do-it-yourself car wash. Long story short, I was distracted and went to the closer car wash instead of the one I normally use to wash my camper. Yada yada yada... I'm a dumbass. As soon as I got home, I started researching businesses that might be able to get the repair done quickly. Since it was a Sunday, I knew all I could really do was research my options and start making calls Monday morning. In all fairness, I knew it was a stretch to find someone who could turn it around right away. Most of the places I called chuckled when I explained the timeline I was hoping for. Several were booked for the rest of the summer and said they could not help me until I was ready to winterize the unit. When I called The RV Smith, Clint answered the phone. From the very beginning, I was met with professionalism, kindness, and genuine concern -- without judgment. Clint asked specific questions about the unit so he could understand my options. Instead of simply telling me they were booked out, he asked if I could swing by so they could get eyes on it and make sure the damage was not worse than I thought. The next morning, I was there before they opened at 8:00 a.m. Clint was already outside helping another customer, then directed me where to park so someone could take a look at it. It was not even 8:00 yet, and another gentleman told me to talk with Clint because he would help me find the best A/C unit for the size of my camper. Clint greeted me, looked things over, and said it appeared to be pretty straightforward. He gave me several options, including units similar to what I had before and a few newer models that were more efficient and much quieter for only a few hundred dollars more. After doing my own research, I had already made up my mind on what I thought I wanted, and it just so happened to be the same unit Clint recommended. He told me I could either leave the camper there until they fixed it, or I could take it camping that weekend and drop it off the following Monday. Since we already had plans, we decided to camp and make do with a portable A/C unit for the weekend. I dropped the camper off the next Monday, and two days later I received a call that it was ready to pick up. What I did not mention is that I also asked if they could provide an estimate for some body damage caused by Big O Tires when they replaced my old tires, and also check why the water heater was not working. They took care of all of that as well and documented everything clearly. I would recommend The RV Smith to anyone with RV issues. If you want to see what real customer service looks like, look no further. I could not recommend them enough.

Excellent experience! Great service from the quote to the completed work. Work was completed 2…read moredays before promised date- completely unheard of in the RV repair industry. They upgraded my suspension- Colton provided recommendations that improved the upgrade. I will definitely take my RV back there for service!

Straight forward knowledgeable owner saved us a lot of money and fixed everything we needed.read more

I had such a great experience with Sun City Trailers…read more We own a Nucamp Tab 320- not everyone can work on these trailers as the heating system is not your run of the mill propane heater. It's a radiant system manufactured overseas. Add on a complicated winterizing process & an RV newbie such as myself, and it makes a perfect scenario for getting help. That's where sun city comes in. On our way up to northern Colorado for a job, we were in a time crunch to get our trailer de winterized, have the bearings repacked & have our glycol levels reviewed. Chris put our minds at ease when he told us he had attended a workshop up in Ohio specifically for Nucamp, so this wasn't just some random mechanic bumbling around & watching YouTube videos. Sun city was able to get us up and running in just a couple days. This isn't really some fancy large scale dealership like a camping world, but their prices will reflect that. They don't gouge you. They were all extremely nice & helpful & I'd gladly recommend them for Nucamp owners looking for service in the Colorado Springs area.

KC Truck Performance Center of Colorado Springs owned by Kevin came to my rescue. My 2017 F-250…read more4x4 broke down in Walsneburg, CO when I was towing a new travel trailer from Henderson, CO to Hondo, TX. My truck was towed to Alpine Ford in Pueblo, CO. They had my truck for 29 days and finally contacted me that my truck was fixed and ready for pickup. They told me they had test driven my truck and everything was OK. My truck has an after mark Kelderrman 4-Link Air Ride Suspension System. On my drive back from Alpine Ford to Walsenburg, CO I discovered my Kelderman Air Ride Suspension was not working and completely deactivated. I new Alpine Ford had screwed it up & I didn't what them to work on my truck again. So I look for a local Kelderman Dealer. It was my lucky day when I found KC Truck Performance Center of Colorado Springs. On Monday 5/6/2024 I contacted this Kelderman Dealer and spoke with the owner Kevin and I told him all the trouble I had with my truck & Alpine Ford. Kevin (A very professional, compassionate business person who puts people before excessive profits) told me if I brought my truck to him on Tuesday 5/7/2024 he could diagnosis the problem and get it fix quickly. I arrived at Kevin's business @ 8;00 am and in a very short time he had my Kelderman Air Ride Suspension System fixed and working as it should. It appeared that during the time Alpine Ford worked on my truck they had disconnected the power line to the Kelderman Air Ride Suspension System and never bother to reconnect it. I tried to pay Kevin for his service, but he refused to take any compensation-who in the World would do this other than Kevin. If you are looking for someone to work on your Kelderman Air Ride Suspension System or install a new Kelderman Air Ride Suspension System and/or a lift kit, you can't go wrong with Kevin doing the work. The World needs more people like Kevin!!!

So I made a mistake and purchased a hitch for my Jeep Cherokee Trailhawk and had Kevin install it…read more He did an outstanding job on the installation. But it hung a little lower than I had expected. I talked to Kevin and Bill about my mistake and asked if they wouldn't mind helping me out. So we got the OEM hitch for the Cherokee and Kevin took off the current hitch and installed the OEM hitch at a reduced labor rate. He didn't have to do that. I appreciated his understanding. He once again did an outstanding job. I'll be back to them soon as I want to do more mods on it. Highly recommended.

Search Modes and Refinements…read more News Shopping Maps Images Videos Books Flights Finance All filters Feedback Tools Search Results American Cargo Group 1.4(11) Trailer manufacturer in Elkhart, IndianaOpen 2+ Overview Reviews Photos About Main Results Google review summary 1.4 (11) Reviews All phone6 Sort by Most relevant Newest Highest Lowest Michael M 69 reviews·18 photos 47 minutes ago NEW If I could give Negative Stars I would. I sent parts a email requesting parts on January 4th and received a reply on ... More Nick Sallah 1 review 4 months ago Ordered a replacement fender for my trailer, and paid a significant amount for it. They sent the wrong fender, after trying to contact them to tell them about the problem, they all of the sudden stop answering emailed and answering the phone. Now I am out $500. Terrible company, do not buy from them. John Gilchrist 3 reviews a year ago I've tried for days to have a phone called either answered or returned from voice mail over a defective part that I received from their online parts selection. I did reach them once but only was forwarded to another voicemail. None of my calls or emails have been replied to as yet. So much for their 4 day from receipt return policy! World Commander 2 reviews a year ago I can confirm what others have said about the extremely poor service from this company. Ordered parts, never received, numerous calls and emails to them which were never returned. If they were a public company, I'd short their stock. Absolutely horrible business model. Deserving of negative five stars. Indeed https://www.indeed.com ' cmp ' re... Working at American Cargo Group: 17 Reviews Owned by wealthy southerner only concerned about looking good on paper. Produces poor quality trailers, does not value employees, extremely high turnover in ... 2.7(17) Indeed https://www.indeed.com ' cmp ' re... Working at American Cargo Group: Employee Reviews about Management Owned by wealthy southerner only concerned about looking good on paper. Produces poor quality trailers, does not value employees, extremely high turnover in ... 2.7(17) Glassdoor https://www.glassdoor.com ' Reviews American Cargo Group Reviews Aug 17, 2022 -- 3 American Cargo Group reviews. A free inside look at company reviews and salaries posted anonymously by employees. 3.7(3) Glassdoor https://www.glassdoor.com ' Worki... Working at American Cargo Group Feb 4, 2021 -- Glassdoor gives you an inside look at what it's like to work at American Cargo Group, including salaries, reviews, office photos, and more. This ... 3.7(3) American Cargo Group https://www.americancargogroup.com American Cargo Group American Hauler is dedicated to manufacturing and providing through its dealer network one of the best-valued trailers in the country. Our attention to design ... Wells Cargo https://wellscargo.com ' news ' 56-... Universal Trailer Corp. Sells Cargo Group Division to American ... Aug 1, 2018 -- American Cargo Group President, Gary Mackelprang adds; "Both Haulmark and Wells Cargo are pioneers in the cargo trailer industry and have a long ... RV Business https://rvbusiness.com ' american-c... American Cargo Group Acquires American Hauler Aug 31, 2018 -- American Cargo Group Inc. (ACG) announced the acquisition of American Hauler, a division of Nevada-based Business Development Equity Partner ... People also search for North Point Pediatric Dentistry LaBre Law Office Prolon Inc RiverPointe Surgery Center Tiara RV Sales Indiana Earth, Inc. Pro Resources Staffing S... Career Transitions LLC More results Feedback Web results II cld give Negative Stars I would. I sent parts a email requesting parts on January 4th and received a reply on January 6th. I responded to your email the same day (January 6th) I received it and that was 4 days ago. I have also left several voice with no returned call. Your customer service I have received is nothing you should be proud of. I have had Haulmark trailers in the past and got goos customer service in AZ. So when i need another trailer in 2016 I needed a trailer I really did not like what I seen in the Haulmark in person. So I started buying ATC or Sundowner trailers. This year I needed another trailer and I knew I did not want another Haulmark and for a Sundowner or ATC I would have to order so I went with a Wells Cargo nice trailer. But if I knew how your customer service was before buying the trailer I would have waited for Sundowner, Mission, or ATC. I really feel like returning this trailer to my dealer and take another avenue. I know now I will NEVER purchase any trailer you manufacturer in the future. It's really sad that I'm having this issue with in the first 2 weeks of owning this trailer. Don't even think I'll give your company or Wells Cargo a good review.

Terrible Customer Service. I was given the wrong part numbers to order by the Parts Specialist who…read moreI provided the VIN and several photos of the HaulMark Lowhauler trailer for which I needed the front corner panels. I have been trying for weeks to get someone to not only answer the phone, but return my dozens of voicemails and emails so I can return the wrong parts and get the right ones coming my way. The trailer repair shop requested that I order these part because they too could not get anyone from American Cargo Group to answer a call or return any of their many many voicemail messages. This is no way to run a business. The executive management team of American Cargo Group should be ashamed of themselves for not knowing how poor their customer service really is. If you don't believe me, try calling their customer service number at 574-264-9661. See if they call you back!

I've purchased several RVs over the years. Most were positive experiences. My experience with Pikes…read morePeak was not. Pre-purchase pricing negotiations didn't go well for me. They held their ground and knew that they had the upper hand since they had the model I was looking for, and I could not find one locally. I get that. I'm from MN and they are in CO. Buying sight unseen was difficult and stressful. I asked for a walk around video and never got one, only pictures. I wanted to have the truck camper delivered since we had an elderly dog that could not make the trip. Delivery was expensive. We agreed on a price and somehow that price went up during final invoice time. I was told the camper would be delivered on Wednesday March 11. I got a call Tuesday March 10 and was told the camper was going to arrive "early afternoon that day". I took the afternoon off work to be home when it arrived. Later that morning I was given an updated ETA of 7:30PM. Shortly after 9PM, no camper and no word from them so I reached out. I was told that the driver was "in northern Iowa and would be there in 45 minutes". I waited 1 hour and nothing, so I called again. I was told that they were a half hour away, another lie. It was almost 11PM when they finally arrived. I took delivery of a $40K camper at 11PM at night in the dark of Winter. I paid a premium price for the deliver "service".... After the next morning inspection, all looked good. I did notice that one of the dust caps was missing on one of the four electric jacks. Not a big deal, but I'm an engineer and the manufacturer of the electric jacks supplies them with dust caps for a reason. So, I went on the manufacturers web site to order a replacement. The price of one of the little dust caps was $25 including shipping. I thought before I ordered one, I will ask Pikes Peak if they have a spare. I reached out to them about the single missing cap and was told "all of our Adventurer campers on site don't have any caps, but I do have a spare set that I can send you". I thought that was an odd thing to say. So, I checked the pictures on their web site of other Adventurer campers on the lot and, sure enough, all the pictures showed the dust caps in place on the jacks. That was just weird. Two weeks later, no dust caps arrived so I reached out and was told that they were sent standard mail. No tracking and never arrived. That was weird, too. I was told that they would send another set. I'm not going to hold my breath for those to arrive.... All in all, there were a few other odd stories I could add but you get the picture. I cannot recommend this dealership and won't be going back to them in the future.

Out of state new customer!…read more Everyone here was great! They did not SELL me, they INFORMED about options and EDUCATED a new buyer with numerous texts, calls and follow up. I bought a new NOBO 20.3 and could not be happier with the experience. From sales, to tech, to the front counter, the entire staff was accommodating and respectful of my time. I highly recommend Pikes Peak RV over any dealer that wants to sell you something off their lot. IT WAS WORTH BUYING OUT OF STATE AND DELIVERING TO OUR DRIVEWAY.

Purchased a CVO Street Glide 3 from Ryan, best experience and awesome salesman . This iread more

We entrusted the workers with our motorcycle to do some service and were told a price that we…read moreagreed to, after a few days we called them multiple times and no one bothered to answer, when we went there we found out that they had left our motorcycle completely outside when the weather for the entire week has been raining and thundering. When we finally got the bill, they had done service on the motorcycle that we had never agreed on or were even told about, they simply handed us the bill of $700! Complete and utter nonsense, we have tried calling them multiple times to talk about the bill and why we were never told ahead of time of the extra service and no one bothered to answer the call. Horrible customer service.

Great product. Quality is MUCH better than typical rv's. If you see them in person would never buy…read morea different camper. Don't hesitate, get yourself a camper and start enjoying life. Have made so many memories already. In Colorado you need a off road trailer to enjoy our environment.