I hate to be this person but I felt this hotel didn't offer the customer service we paid for and…read moreexpected. This is more than likely a management issue so I won't name staff. But myself and the other guests in my party were not happy with our experience at this hotel. First of all, we weren't told at check-in that we had to specifically request housekeeping or else it wouldn't be done. So after our first night we had no fresh towels and the room hadn't been cleaned. We had to go up to the front desk to ask for towels. Apparently this is standard protocol for hotels now, but this isn't something we were aware of and it would've made our stay much easier if they had just given a heads up at check-in. We've stayed at plenty of other places and it's the first time we encountered this. Also, we needed to use the coin operated laundry facilities but there wasn't a place to get coins. The front desk clerk said they had just ran out of coins and that there was a laundromat we could walk to across the street to get change. I believe this was around 8-9pm. We asked if there was someone else that worked there who could open the drawer for change but they said there wasn't. This was frustrating because if there's a coin operated laundry machine it should be easier to get change for bills on-site. Those little inconveniences make a big difference for guests when they're traveling and exhausted, hoping for a place where they can relax and get things done without so many little setbacks. The guest in my group who was told to go across the street ended up having to do exactly that and washed there instead.

I cannot say enough good things about my stay. The front-desk employees were always accommodating,…read morecheerful, and kind (no matter how late or early it was). The housekeeping staff did a great job in our room (note: housekeeping was by request only during our stay, but it was no problem at all to request and get service the same day). The hotel was lovely, very clean, and quiet. Just a great experience overall.

Great find. Accommodations were great. Staff very friendly and helpful. Price was reasonable.read more

Came here for drinks. Bartender and manager were great and very social. Drinks were fantastic. I…read moreeven ordered two drinks off menu and the bartender was more than capable of making them.

Nice place for a memorial service for dear friend Catered…read morefood was good too Beautiful in fall

Nice place to stay. We loved the room. Enjoyed the bar. Not thrilled with our pizza, but drinks…read morewere great. Biscuit was a wonderful trail ride leader. The trail ride was a highlight of our trip.

Zero help when dealing with companies operating on their property. The management staff provided…read moreno help at all when dealing with High Mountain Helicopter - who operates on their property and the websites are linked, etc. We got totally ripped off by High Mountain Heli and the staff at the hotel and property did absolutely nothing to help us even contact the right people.

The spa is beautiful. Had the best massage by Abbi, I've never had such a therapeutic massage. She…read morelistened to me and customized the massage to my tight spots and aches. I will definitely be back.

Absolutely a fantastic stay. Even though we were the only two there at "happy hour", the hostess…read morestill invited us and had a plate of snacks, sat and talked with us for a bit ... not overbearing, but casual conversation and filled us in on the area and all. Breakfast was amazing! A peach crumble to start, then a fresh fritada (veggies from her garden), sausage, and croissants ... maybe more ... all fresh made (she asked us the night before about any food issues so she could modify the plan if needed). Great area for all sorts of things nearby ... but we will come back just to stay here again! Hopefully more than one night. Oh ... it's not just about the food, rooms were clean, excellent condition and comfortable. Several rooms off to one end with a small separate sitting area, so even if it was full I can't imagine feeling crowded.

Anne was our host for a quick stay. Wish we could have stayed longer. This place is a gem and so…read moreconvenient to the Grand Tetons. Anne made a delicious breakfast of breakfast peach cobbler, a mango smoothie, eggs, sausage and hash accommodating gluten-free and dairy free dietary restrictions. And the local Alpine Air coffee was sooo good!

Taco our dog loved to stay with Russ. Taco came back tired and being a good boy…read more Russ is so nice and caring easy to communicate with him.

You would be hard pressed to find a nicer person, or one who seems to genuinely care more for the…read moredogs in his care, than Russ. I recently took my lab to the Hairball Hotel for boarding, and he was beside himself with excitement to see Russ again....after almost a year! That told me all I needed to know in order to go enjoy my vacation without worrying about my pup.

Now that we have stayed here four days, I feel I can give a better assessment…read more Upon arrival there was a great entrance to this resort at the base of the mountain. Very green landscape and well maintained. Beautiful flowers and ponds all around. The lobby was small and quaint with two ladies sporting smiles and welcome feelings. After getting to the room we found a kitchen with full stove and oven, full size refrigerator, dishwasher, microwave, and coffee maker. The sitting room has two leather chairs with ottomans, a couch, and fireplace. You have full Murphy bed by the TV. You have a huge eight foot by eight foot glass door viewing the property and back side of the Tetons. There is a balcony with two chirs and table to view a sunrise with coffee or a sunset with a beverage. You have two full bathrooms. One with a huge all glass shower and the other with a two person jetted tub with shower option. The main bedroom has a king bed and four by four window with the same view. TV at foot of bed. The resort has a fantastic golf course with ponds all around it. Some have fly fishing catch and release. Fairways are kept well and green. The greens are smooth and groomed well. Weather is perfect this time of year for a round to remember. Lap pool. Two jacuzzis. Cornhole. Frisbee Golf. Firepits. Spa. Salon. This place puts you 30 minutes from the Tetons and Jackson Hole. I will make this trip again with kids down the road. If you are looking, make this the place. You won't regret it.

The homes at the Resort are awesome. We have rented 3 over the years and highly recommend them…read more This review is for the sorry sorry management of the golf course. The course is in good shape but these folks do NOT want your money. They would rather have you go on down the road I guess. The director of golf is "awkward" at best. A distinct Funky vibe is the only way to describe this place. I have golfed w/groups all over the western U.S. and our group of 10 guys all said, "let's not golf here tomorrow" after one round there. We just didn't feel welcomed or appreciated despite spending over $200 each there. So we took our money and went down the street to a much more friendly and welcoming group where we spent $55 for a round w/cart.

We stayed in their cabins and they were nice and cozy but furniture needs a major makeover…read moreespecially for the high price they charge but the Lodge is super nice and the views of the Tetons are one of a kind.

I can't say enough good about Teton Valley Lodge, it's staff and the guides they employ to take you…read morefishing. We had a wonderful three days there. The staff was so accommodating and the guide worked his tail off. Such a great experience.