Office experience:…read more The front desk operator will hang up on you if she does not want to do a task that is not to her liking...

Both our parents were residents of the transitional care/rehab unit at various times over a few…read moreyear period (2021,2024)If you are considering care here please be cautious. We moved both our parents out of the facility due to our concerns for their safety and wellbeing. We raised concerns multiple times with several levels of leadership and did not see any significant change in care. We were assured that improvement was/is occurring but we did not see the fruit of these apparent efforts. We have concern for others seeking care. Be aware that a care facility can meet state assessment benchmarks but still provide substandard care on a day to day basis. We found this to be true here. The other negative reviews we read totally line up with our experience. Our loved ones deserve better.

As a staff member here I highly enjoy the environment and the giving the services to the residents…read moreto make them feel welcome and at home. The staff that work here are clean, genuine and have great personalities. The residents are usually active and busy with activities and in the summer time everyone is lively. If you decide your parents need a nursing home. I highly recommend Augustana Care in minneapolis

From the owner: The principles that guide our work:…read more To value older generations' talents and experience To provide the care residents need, when and where they need it To connect residents to the people and things that mean the most to them To support residents and families with spiritual care that speaks to who they are

Do not send any loved one here. The staff is rude, they don't care about your family members, they…read moredon't know basic care needed. The staff were very rough with my dad, rude to him and to us. Never answer phone. Stay away at all cost

From the owner: Colonial Acres is now Covenant Living of Golden Valley Care & Rehabilitation Service! Friendship…read more Purpose. and Security, For more than a century, these values have defined the Covenant experience. In keeping with that mission, we continue to offer state of the art supportive services to our residents.

The food was absolutely horrible.. and the menu selection was extremely limited. Half the time it…read morewasn't even correct. This is run by a big bad corporation who only cares for the bottom line and not the residents.

I was at the Villas at Robbinsdale for 1year &months .I left North Memorial Hospital &was sent…read morethere for rehabilitation but at that time I had to resign from my job for medical reasons &I also lost my apartment. The Villa At Robbinsdale offerd long term housing not thinking I was going to be there THAT LONG .My care there was more than I expected. I was set up with dental services &Weigh loss management services outside of the facility .I never though I would ever be in a Nursing home facility but I was &my stay there was warming .The staff there assisted with numerous things .I advocated a lot for myself but anything I wasn't sure of was answered by the staff there .My stay there was fine but Im.glad to be back.on my own ,they also hooked me up with a relocation service It took awhile but It paid off .

Around 2:15 pm on 4/11/2023 I witnessed an elderly lady fall head first onto the sidewalk. I pulled…read moreup to her and asked her if she was ok. She stated she was fine and attempted to stand up. I told her to hold on and that I would run into what I assumed was where she was living which was St Therese in Brooklyn Park. I told the two ladies at the front that one of their residents had falling and had a gash on her head. There was no sense of urgency and the fat one just sat there and the other one came to the door and just stood in the doorway. I went and got the lady that had fallen who by now was walking up the sidewalk. I don't even work there and I was more compassionate than the two ladies at the front desk who did absolutely nothing. I'm hoping this residents family is reading this. Get your family member out of there because they don't care. OAN: I did use to work at this place and it was horrible! I quit due to some things I witnessed and was not comfortable with.

From the owner: Saint Therese at Oxbow Lake offers a welcoming and comfortable atmosphere, inspired by the area's…read moreagricultural heritage. Since 2006, our senior living community has provided residents with warm, inviting spaces for independent living, assisted living, and memory care. Enjoy a fulfilling life at Saint Therese, with a variety of amenities, activities, and spiritual and social opportunities to support your needs. Our campus includes independent and assisted living apartments, as well as private transitional care and long-term care suites. Find your home at Saint Therese at Oxbow Lake and contact us today to schedule a tour.

My father passed on Sunday, September 2, 2018, after experiencing a heart attack during a physical…read moretherapy session. He stopped breathing and suffered brain damage from a lack of oxygen. When the EMTs arrived, they physically stabilized my father, but they didn't arrive at Robbinsdale North Memorial until an hour later. He spent a few hours in the ER, before being transferred the hospital's Intensive Care Unit. Upon hearing the news, I took the first flight back home and arrived around 1 am to see my father in the company of my shaken mother and a couple family friends. I wrapped my arms around my father when I first saw him, and then cried an ocean into his chest. It was the worst day of my life. I'll never forget it Two of the three nights, I slept beside him on a six, maybe seven-foot long vinyl couch where I saw countless physicians and nurses enter and leave throughout the night. They see this so often, I'm sure: Families in pain as a loved one slowly withers away. I never saw any visiting hours posted anywhere. Even if they did exist, though, they knew that they wouldn't apply to me. I love their staff. They never complained, eye-rolled, or seem annoyed when I asked for assistance. When I did ask for extra chairs, blankets, and general assistance with my father -- they did everything I asked, too. I also saw them carefully take care of my father with respect. Every two hours they moved him, so he wouldn't develop sores from staying in one position too long. Even though he no brain activity (known following the first CT scan), they still asked him for permission. I appreciated that. After learning that my father no brain activity following the second CT scan, I spoke to one of the doctors who suggested I remove my father's off of life support. And I did. Once he passed, and the waves of crying subsumed, the head nurse at the time came over to me and handed over several viles with my dad's heartbeat printed on it. I was so touched. I know this hospital has a good number of mixed reviews, but I genuinely thought they did an outstanding job taking care of my father. A time when I felt absolutely emotional wreck, they did their best. I did think they could've done a better job with providing me more information once I arrived (like who were all the staff touching and moving my father), but I won't hold that against them. I'd recommended Robbinsdale North Memorial Hospital's ICU to anyone, but I hope you never have to experience what I did. Other tidbits: * You can buy validated parking tickets in the gift shop ($15 for five). I don't recall the rates, but it'll save you much more money. * Nothing to rave about their cafeteria. * Hospital isn't in the best neighborhood.

Almost everything. I was surprised how filthy things were. The ICU is a nightmare. The aides are…read moremean and not interested in helping very sick people. I was told by a nurse in ICU (when I complained about visitor noise at 10:00 pm) that visiting hours are 24 hours a day and there's no guidelines on noise protection and it's OK for people in my room making lots of noise even though I was trying to sleep. I hope I don't ever have to go to that hospital again!!! It left me traumatized and when I got home I could hardly function due to anxiety attacks.

My very first Dr. Gold he was very caring and awesome psychiatrist And I would recommend it to…read moreanyone that is looking for an adult psychiatrist

Had a driver test several months ago and it was very bad. Did not actually test any drivers skills…read morebut rather was a cursory drive around the neighborhood and the evaluation was pretty bad. Overly critical of minor issues with no real time feedback. Just a synopsis that I didn't pass and that was it. Not impressed at all.

I stayed here for two weeks following knee replacement surgery April 2024…read more The staff was responsible for giving me my medication. They followed their own schedule and I got depressed, isolated and felt like a hostage. The night shift was the worst. The staff did not want to be bothered and would not respond for nearly an hour. The staff overall seemed apathetic, and not interested in doing their jobs. I was relieved to be discharged to home.

Can't think of anything good to say. Never answer the phone or respond to Emails at allread more