I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

These guys are absolutely top notch in every aspect of the service provided. They are incredibly…read morethorough and transparent, give detailed advice and explanations, and care enough to personally follow up with customers.

I went to these guys as I normally do to get a new alternator work done. I get the car back and…read moreit's been making some noise from the bottom of the car. I have no idea what the hell they did with the car but it doesn't sound right. The car was there for 4 days. Would I take it back probably not at this point. This is why I gave them 2 stars.

After having my car for four days they never called to say what was wrong with it. Six days later…read morethey call and said the car would be ready in three days. Three days later I arrive to pick up my car and was told my car wasn't put into the rotation to be fixed and they hadn't even looked at it let alone fix it. Their customer service is non existent. Their automotive service is way below what anyone would expect from a garage such as AAMCO. Do yourself, family and friends a big favor, DO NOT give these losers your business.

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

Jeff was great. Have an older RV based on a Ford E-450 chassis. A/C was cutting out of vents on…read morehill climbs. He knew exact issue. Someone else had done a less than skilled fix but these guys worked with it and made efficient, cost effective fixes. Passed the test of driving up to Park City from SLC. So nice to have constant a/c. Very fair pricing Highly recommend.

Jeff and his staff were great!! I was 1300 miles from home, with two dogs when my mini van started…read moreoverheating. Although they were swamped with work they were able to fit my car in and get it up and running in a day. I can not thank them enough. We made it back to Iowa without incident. There work is excellent and their prices very reasonable. I can not thank them enough for their help!

I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Amazing group! They are accommodating, I will definitely call them again next time I have engine…read moretrouble.

Our truck exploded its transfer a case in Evanston on Thanksgiving?…read moreWe had the truck towed in after Thanksgiving. They give us a quick efficient estimate at a very fair price When we picked the truck up, they asked us to drive a few hundred miles before we head home to Nevada. Everything was great. They kept us posted throughout the repair where our parts were.and how it was progressing. I highly recommend this place.

Mario is a true expert! Straight fwd recommendation when it comes to your vehicle…read more I called in to get additional information and he was able to give me further insights on what to look for when it comes to transmission auto care. Very personable, direct to the point.

I was experiencing some rough shifting issues in a 2016 dodge challenger. It's not mine, but I'm…read moreblessed to be able to use it for work at the moment. I was referred by my mechanic to 2 other shops, but I did some extra research and decided on going here. Gordon at the front desk helped me out on a Friday. I walked in and I was told an appointment is recommended, but if I wanted to leave the car today maybe a technician could take a look at it by end of day. It's $150 to do a diagnostic and that $150 goes towards your estimate if something needs to be fixed. Most definitely Monday I would get an estimate. So I left it over the weekend. Gordon called me Monday to hit me up with the details. He was gracious enough to explain it to me multiple times so I understood. I then researched common problems with my car's year and model. Sure enough there were quite a few complaints on exactly what Gordon said I needed fixed. Which was the center bearing of the driveline. It was worn out causing the driveline to wobble around and it needed to be fixed sooner than later. Unfortunately Gordon explained the part does not come alone. You have to buy the whole driveline that comes with the center bearing. (These corporate bastards lol) He also explained that the part was in stock at the dealership, so they must know this is a problem and happens, but aren't doing anything about it like a recall. I decided to go ahead and fix it. The car was done by Tuesday afternoon. Upon pickup Gordon had the old driveline out, so I could see exactly what they fixed. My experience here was great. I would definitely come back again.

Rebuilt my transmission for a good price and helped answer any questions I had when I reinstalled…read morethe transmission on my own. Pair that with the free inspections after the install and im very satisfied.

I refuse to take my car or truck anywhere else. I feel like every time I've taken my cars to the…read moredealer they try to squeeze every last dollar out of me and then I end up having issues the second I drive away. That's never been the case here. They are priced reasonably and I've never felt taken advantage of or manipulate. It's completely out of the way for me but worth the drive to have some one you trust working on your vehicle.

Very honest. My clutch work turned out to be a $6 part, not a new clutch that another garage…read morerecommended (my clutch is only a year old). Also fixed my A/C - a simple valve leak. The bill was much less than expected. They communicated well on the phone as needed. I'll definitely use them again.

I started going there a year ago and are a repeat customer. They are always available when I call…read moreand need to get my car in. The shop is clean and conveniently located. Everyone is friendly and helpful. Pricing is comparable for services. No complaints and highly recommend. Lynn M

Tyler does a great job with doing what is needed and it's done at a fair price. Wouldn't trust…read moreanyone else.