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    Traviss Audio Video

    3.0 (22 reviews)
    ModerateElectronics

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    1 year ago

    Personal service. Provided several options for home TV setups. Explained many details about equipment

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    2 years ago

    Purchased several TVs from them over the years- always had a reliable product and good service.

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    3 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    14 years ago

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    10 years ago

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    Arona Home Essentials Des Moines

    Arona Home Essentials Des Moines

    2.6
    (5 reviews)
    7.1 mi

    We ordered a laptop from them . They made us make the first payment of $130 and then denied us and…read morerefused to give us back our money! Said it was going to be a credit on our account which is bullshit because I will never purchase anything from them again. They did not let us know ahead of time that this was their policy if it even is their policy . I have disputed this with my bank and if it does not get resolved that way I'm seeking an attorney because this is fraudulent and they will be paying me a lot more than $130!

    I would give you a good review but unfortunately you lost your opportunity to get one…read more After moving across the country we bought a new reclining couch, with a love seat, new dining room table set and planned to go back for a washer dryer and fridge freezers. We met with Darcy who was happy to help, got everything setup and planned from across the country. As we arrived in Iowa we picked up our items and planned delivery. We had our items delivered in the end of July. As they were delivered and the dining table and chairs were scratched up and damaged. (Keep in mind they were new) After setting everything up I called and Darcy very quickly got manager to discount the table set for us. In middle of October about 2.5 months later we went in to pay them off. THIS IS WHERE WE HAD THE MOST ISSUES. April came around and the couches both broke. The power cords were unable to work and needed to be replaced. We called Darcy who spent 6 months trying to get them fixed. She told us she called factory, would send replacement parts, etc etc. But nothing happened. In October we hired an electrician to look at them and he told us that the issue was the power adapter. We let Darcy know and her manager refused to fix it or replace it. DARCY IS A ROCKSTAR AND AMAZING. HOWEVER HER MANAGER IS A HORRID PERSON AND CHEATING THIEF. We were told in October that the reason he refused to replace or fix it was because the warranty expired 30 days after we bought the item. NEEDLESS TO SAY DON'T GO THERE. DARCY IF YOU SEE THIS YOU ARE AMAZING AND DESERVE A BETTER BOSS.

    Photos
    Bedroom suite
    Bedroom suite
    Store entrance
    Store entrance
    Living room set

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    Living room set

    Traviss Audio Video - electronics - Updated June 2026

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