Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

Great communication, great to work with. We had a wall with water damage and they were very…read morethorough. They set up an entire clean room which was isolated as the space dried out. They went out of their way to remove as much of the problem as possible, and asked very clear questions about what we wanted to do every step of the way. Great experience.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

Had some water damage in my bathroom and called FloodDry -- honestly, they were a lifesaver. They…read moregot me on the schedule right away and actually showed up when they said they would (shocking, I know ). So many companies say they'll "be there between 9 and 5," and somehow that always means 6:30... but not these guys! Kirill and Alex were the tech who came out, and they were great. Super friendly, responsible, and always explained what they were doing and why. Kirill made sure I understood the process and even gave me ETAs along the way, which was really helpful. He even went out of his way to stop by on the third day just to check the moisture levels -- you don't see that kind of dedication often! It's not fun dealing with water damage, but FloodDry (and especially Kirill!) made it so much easier. I'd definitely recommend them to anyone who needs quick, reliable help.

Good service and the quote was lowest…read more The job done was professional and timely. Zion was also good to work with in terms of estimate and scheduling .

Responsive. Didn't oversell. Got the job done. Owner, Daisy and front office are all customer…read morefocused.

I cannot speak highly enough of Armando! He's the guy you don't want to have to call but the guy…read moreyou are extremely lucky to have on speed dial if you really need to. During a property flood he came to our rescue for drying services but it was his responsiveness, reliability, patience, honesty, and calm demeanor that stood out above all others. He is 100% a compassionate helper; he offered advice, had a pleasant attitude at all times, took the time to explain different processes, was flexible with his scheduling, and even provided valuable insight that people out of the industry aren't experienced enough to know. Working with a handful of other vendors I've come to quickly recognize the value in having honest, reliable, kind vendors like Armando. I've had to deal with other vendors who try to squeeze every dime out your insurance company, over quote you because you're a woman, or cut corners hoping you wouldn't notice the shit job they were doing. So, it's a huge relief to work with someone like Armando who treats clients with respect, has very fair pricing, and willing to help educate customers to help ease through their difficult situations. He's genuinely stepped in and HELPED me when I really needed it and has been a wonderful resource for other referrals. THANK YOU ARMANDO!

Our roof leaked on a multi-tenant building and the ceiling fell in. Soria prioritized this repair,…read morecompletely dried everything to insure no mold growth, replaced insulation, Sheetrock, and had everything painted and sealed up in less than a week. Responsive. Great communication. Clean. Efficient. 100% would hire again.

Bob's main guy Greg has helped with three restorations for and with my company the past year and I…read morehave to say, he is so dedicated and prompt I could set my clock by him. He brings people to the job when it's out of his scope of work and they are THE MOST DETAIL ORIENTED workers I have seen in 20 yrs associated in the rental investment business. I'm going to keep his number on my refrigerator for sure. You never know when some goof ball is going to leave the water running again; and you other landlords know what I mean.

Arin was awesome. He came out right away to give me a quote. He helped me look for another issue I…read morehad in my crawl space that was not even part of the job he had to do. He gave me a great price. I had 4-5 other estimates and Servpro was the best price and also the best in customer service. I highly recommend Servpro

Unfortunately we experienced some water damage underneath our kitchen sink due to a leaky faucet…read more Fortunately, Arin came to our rescue! After searching Yelp and other sites for a reliable company to do an assessment and remediation, I'm so happy we came across Arin and his Servpro team. Arin was very professional, honest and knowledgeable about the work that needed to be done and offered a couple of solutions to best mitigate the issues. As true to previous Yelp reviews, Arin was so courteous and easy to work with. He was able to get the work done in a timely manner and under the estimate he provided. Honest, reliable and professional. If you are ever in need of these types of services from Servpro, please give Arin a call!

SERVPRO is a reputable outfit. I have worked with them for several leak remediation and repair…read moreprojects at different locations in the Bay Area. SERVPRO of Campbell is exemplary in their knowledgeable professionalism, work and care. Ronald Schmiedeberg and his staff have offered their service on several projects at our domicile in San Jose. Their immediate and expeditious response is followed by detailed and scheduled plan of action and management of the process to its full completion. This includes the immediate remediation, inspections and repairs. Ron and his staff manage the process with all parties with excellent communication and attention to detail. It has been a pleasure working with them.

I called for services and Vee was very helpful and the team that went out was great to work with…read moreand will continue to use the services in the near future

Called for a small sewage clean up that leaked under the crawl space of my house (yuck). F&WDR were…read moreable to come by the next morning and clean it all out by the end of the day. They provided an entire break down of work done and a predetermined limit of what amount of work of what not to surpass without prior discussion...which for us was not needed. Mike, was the project manager that helped us and was very informative and responsive. I'm hoping I never have to deal with another issue of this nature again, but if I ever do- I know who to call! Such a pleasure to work with, thanks so much!

We had our condo flood and were put in touch with fire and water damage recovery. They were super…read morefast were able to come out in less than 2 hours scanned for water damage and immediately started setting up fans and dehumidifiers. I was put in touch with a project manager the following day (Mike). Mike was my point of contact throughout and worked with my home owners insurance. Their team was very courteous of my time and belongings. they had to move appliances due to the location of the water damage and even went through with maintaining power to my refrigerator. Highly recommend them for any emergency.

Jamie and his team were incredibly professional, flexible and responsive! I would recommend them…read morewithout reservation to anyone dealing with a mold issue. His suggestion for other service providers helped me get things fixed quickly.

Had a mold, issue service in my bathroom…read more Jamie, who I dealt with was super responsive and super knowledgeable. He really helped me work within my budget and got everything done exactly on time. Honestly way better experience than I could've imagined would happen.

We recently discovered mold on a storage closet wall and found ourselves in need of mold…read moreremediation. We suspect it was the result of a hot water heater leak a couple of years ago that we "thought" we had taken care of. Never having had to deal with this before, we started researching, and soon realized "mold" can be a big headache and big expense and needs to be handled correctly. We received 3 quotes and decided to go with One Call Services. First contact was with Marco, the owner. Very friendly, professional and helpful. Jamie was the representative that came to the house to check out our situation so he could provide us with a quote. Again friendly, professional, knowledgable, did some preliminary testing with a meter, and walked us through the steps they would take so we knew exactly what to expect if we went with them. We had One Call Services' estimate by the end of that same day and were soon on their calendar. They give us a competitive quote - neither the highest or the lowest, BUT the real reason we chose One Call Services was a level of comfort and confidence that we received from both Marco and Jamie and the feel that this company had integrity; That they would do a good job and do it right so this wouldn't come back to haunt us again in another couple of years, and that they wouldn't take us for any more than was needed. A crew of 3 came to do the work - Jorge, John and Israel. Customer service is obviously a priority with this company. Again, these 3 guys were friendly, polite, considerate, respectful, clean, efficient and communicated well; Easy to have around the house. They efficiently prepped the house covering our floors and anything else that could not be moved out of the work area. Then they set up enclosures sealing off the work areas to prevent mold contamination while they removed the necessary materials. When all of the contaminated materials were bagged and removed, HEPA filters were set up to clean the air left in the chambers while the treated areas dried. From start to finish, we were very impressed with One Call Services and although I don't wish this need on anyone, we highly recommend them to anyone who does.

Fast and responsive service. Was very helpful and gave me a lot of useful information on how to…read moremanage mold in the new house.