Great experience! The captain and his assistant were fun, friendly, and made us feel safe. I highly…read morerecommend if you're looking for some adventure!

"Parasailing is a service where the captain and crew have your lives in their hands. They work hard…read moreto make sure your family is safe at all times. Gratuity for this service is 18 % to 30%." Isn't safety the core responsibility of this business which customers have already paid for? Using threat to justify tips is making us nervous.

We decided to go on a harbor cruise with Hakuna Matata to make the most of our time, since we were…read morethere for 24hrs. When we arrived, you check in at a small blue hut. Unfortunately, the initial welcome wasn't great. We weren't really greeted--just asked for our names so we could receive a card to board the boat. The woman helping us continued chatting with her coworker and looking at her phone while assisting us, which felt a bit dismissive. The weather was beautiful and the views around the harbor were fantastic, making for a really relaxing cruise. Jeff, the bartender, was a highlight of the trip. He was extremely friendly and very knowledgeable about the harbor. He even took a couple of photos for my husband and me, which we really appreciated. Overall, while the check-in experience could definitely be more welcoming and attentive, the cruise itself was enjoyable thanks to the scenery and the great service from Jeff at the bar.

Wonderful afternoon on the water with our family on the Hakuna Matata! The captain was very…read moreknowledgeable and provided local knowledge about the homes and sites along the way. Fully stocked bar, good music, and attentive crew. My only feedback for improvement would be getting a PA system for the captain to speak over while giving local information, as it was sometimes difficult to hear the facts and information with a group of 30 people on board.

Friendly staff, they were prompt, friendly and super professional. We purchased the photo package…read moreand we got our photos as soon as we docked. They even played music while we were riding out to open water. The photos came out great and the safety training was clear and easy to understand. My cousin was doing this for the first time but she ended up having a lot of fun.

Best crew ever! These guys are pros. Boat is super clean…read more Price is great. The real deal. Don't forget to tip!

Very unprofessional customer service experience. When I arrived to rent a jet ski, I was informed…read morethat I had to complete a boating safety test. My issue was not with the requirement itself, but with the fact that nobody mentioned it when I initially inquired about renting. Had I known beforehand, I could have prepared accordingly. The test contained technical boating questions that many people with little or no boating experience would not reasonably know. When I asked why this requirement had not been disclosed earlier, the employee's response was to call me "crazy" rather than provide a professional explanation. I was also told about a mandatory 10% tip before I had even booked the jet ski or received any service. Being presented with a required tip upfront, combined with the lack of communication about the boating test, felt misleading and unprofessional. Customers deserve to be treated with respect when asking legitimate questions. A simple explanation would have gone a long way. the lack of unprofessional behavior left a very negative impression of this company brand of jetski rentals. Do not recommend.

10/10 recommend this is fantastic. The best location to rent a kayak a very short ride to the…read moreisland and go explore snorkel and have lunch! The service at get wet is the best you'll find on singer island. They are kind helpful and always available!! 10/10 A MUST STOP WHEN IN SINGER ISLAND!

This was a nude beach when I was a kid. That ended in 1982 when it became a beloved state park…read more They have done a lot to preserve native plants. You can rent kayaks here or swim. It's usually not too crowded. This is where we would go to see sea turtles laying eggs. And that continues to this day. It's a great location and a beautiful park.

John D. MacArthur Beach State Park seemed like such a hidden gem from everything I had read and…read moreseen online. I loved that it offers so many activities in one place--kayaking, paddleboarding, the beach, picnic areas, a gift shop, and educational exhibits--all at very reasonable prices. Parking was only $5, and the kayak and paddleboard rentals were affordable too. Unfortunately, I happened to visit on a day with an extremely low tide. Paddleboard rentals were suspended, but kayak rentals were still available. The staff did warn us about the low tide and advised us to stay near the edges to avoid getting stuck. However, as someone new to kayaking, I didn't realize just how much the tide would impact the experience. For a large portion of our trip, the water was so shallow that our kayaks constantly got stuck. We had to repeatedly get out and drag them through the water. At times, the water wasn't even ankle deep. I completely understand that the staff can't control the tides, but I honestly wish kayak rentals had also been paused that day because the conditions made it difficult to really enjoy the experience. By the time we finished kayaking, we were exhausted and felt pretty gross from walking through the murky water, so we ended up skipping the beach altogether. Outside of that, the park itself looked lovely. There was a nice picnic area, a cute gift shop, and they even had a rescued sea turtle with a volunteer sharing information about sea turtle conservation, which was a really nice touch. There also appeared to be several educational exhibits throughout the park, although they happened to be closed during our visit. One downside was a pretty unpleasant smell near the gift shop, but I'm guessing that may have also been related to the unusually low tide. Despite my experience, I haven't written the park off. The photos I've seen online make it look absolutely beautiful, and I think we were just unlucky with the timing. I'd definitely consider coming back on a day with higher water levels to give it another chance. It sounds like a great park overall--I just recommend checking the tide conditions before planning to kayak or paddleboard so you can enjoy it at its best.

The captain and crew were all amazing. Friendly. And told you everything you needed to know. They…read moremade you feel safe and comfortable. Best experience

My friend and I had an amazing experience with this company. Very skilled at what they do. Our…read morecaptain knew how to provide a wonderful and safe trip and Mateo, his mate, was amazing at rigging us up and taking pix. Did this four other couples that we met on the boat. Everyone said it was so much fun. It as just AWESOME in my book!!!

Our "other" reservation for jet ski's was a NO SHOW and wouldn't communicate back after taking a…read moredeposit until threatened to contact police. Our day would have been ruined...except THIS great company got us going with jet skis, lounge chairs, canopy( for baby) and transportation for disabled dad on sand disability wheelchair!! Because of this it "saved the day" for birthday/family reunion with a new baby from the pacific coast. They were so gracious, helpful and full of good vibes. Love these guys!! Highly recommend..totally FULL SERVICE! We WILL use you guys again!

Out of the 4 places I tried to call and do business with, these guys were the best. THIS is the…read moreplace you want to go. Came to Ft. Lauderdale for my GF's Birthday. Wanted to take her jet skiing. But my plan was almost derailed when a google search turned up 2 horrible "companies". If you can even call them that. The first place doesn't exist, literally a fake name with a fake address, and they told me a didn't need a reservation and sent me to a place on the beach that had terrible customer service and apparently no jet skis to rent. I guess he was wrong about needing a reservation. So we ended up here on the recommendation from a friendly parking liaison. All of the guys at Ft. Lauderdale Parasail were really friendly and outgoing. They made us feel welcome and they really took care of us! The overall experience was so much better han we could hope for. The way it works is you start off on the taking the skis out with a guide on intercostal and since there's a speed limit, it takes about 10-15 mins to get to the open ocean where you can really open those baby's up. Initially I wasn't stoked about this idea but It's actually pretty cool because you get a nice tour while you cruise for the first few mins while getting used to the jet skis so by the time you get to the ocean you're ready for all out throttle. Plus the intercostal is a really nice sight. Again my appreciation goes out to Dan and George, who really exceeded my expectations and saved what started out as a complete nightmare. Will definitely visit these guys again!!