I have a couple giant trees that my maintenance landscape company usually trims. But these trees have grown well beyond its ability to property trim the crown of the trees. Therefore, I contracted Tree PROS to reshape the trees and lower the canopy. They did a great job. From the time the crew arrived to they were finished with cleanup, the crew was in constant motion. Having the bucket and wood chipper on site allowed the men to quickly shape these large trees and process the branches into one big truckload of mulch. Once the trimming was complete, the crew cleaned the yard and left it looking better than it did before they started. I thought they would be there all day, but having the right crew and the right equipment allowed them to complete the work in a couple of hours. I was thinking of rating them 4 stars because they were not low bid. But the quality of their service certainly rated the 5 stars. It was worth a little more cost to assure that my big beautiful trees were professionally cared for. I will certainly use them again. read more

Tree Pros - Tree PROS had the right equipment and trained crew to tackle my giant trees. - Tree Services Near Me - Phoenix, Arizona

So many issues. I hired them to cut down 4 trees, do a poison treatment on the stumps, and trim 3 trees. Poison Treatments: 4 months later, 3 of the trees are growing back. They originally told me the poison treatments were guaranteed but now they say there is no guarantee, and surprise-surprise, and want me to pay again. Absolutely not. Tree Trimming: They told me they'd trim this one particular tree down to 6 feet. Instead, all they did was shape it. We asked them 2 more times while they were on site to trim it down more, and the crew gave us attitude about it. In the end, it never did get trimmed down to what we were originally told. Scheduling: It took over a month for them to fix their original estimate to make the changes I requested and schedule the job. I lost count of how many times I called, texted, and emailed. I kept being told someone would call back, and then they wouldn't. I should have trusted my gut and not used them at all. Will not use this company again. It's amazing to me they're still in business. That's probably why they changed their name. read more

Hired them to remove 5 Palo Blancos. they cut them down. All resprouted within a week or two. When contacted, Bianca said that they were not responsible for regrowth...wanted $750 for putting poison on them, with no guarantee that it wouldn't harm the rest of the vegetation around them. I had also cancelled the planting of 3 new trees but they charged my credit card anyway. I am having issues receiving the refund even after repeated contacts. Would NEVER USE THEM AGAIN. Still waiting for my refund. read more

I paid nearly $2,000 in April to have my mature ficus trees professionally trimmed. According to the contract with Tree Pros, the goal was to "focus on the more dense ficus for more crown clean. Please trim to push for wider crown rather than vertical growth." In other words, the trees were supposed to be opened up and encouraged to grow outward rather than continuing vertical growth. Unfortunately, the experience was frustrating from the very beginning. It was difficult to get the job scheduled, communication was inconsistent, and I often had to leave messages before receiving a response. When the crew finally arrived, they did not bring the bucket truck that was supposed to be used for the job. I had to insist that they return with the proper equipment before the work could proceed as agreed. Even after the work was completed, those communication issues continued. Within days of the trimming, I took photos showing the trees were still extremely tall and dense. At the time, I relied on the company's expertise and assumed the work had been completed correctly, even though the trees did not appear to reflect the objective described in the contract. About a month later, a large branch fell from one of the ficus trees. Concerned, I contacted the company and scheduled a time for Kyle to inspect the tree. He canceled the appointment within about an hour of our scheduled meeting. After already experiencing difficulties getting the original work scheduled and completed, this cancellation added to my frustration and left me feeling that my concerns were not being taken seriously. The company later reached out by email to reschedule the inspection, but by then I had lost confidence that another visit would resolve the issue and respectfully declined. After a more recent storm, my concerns grew even further. One large branch fell from one of the ficus trees. The very next day, another large branch fell. Then, three days later, a third large branch fell from a different ficus tree. Having three major branches fall within a single week, on three different days and from two different trees, made me seriously question whether the trees had been properly thinned and crown cleaned as outlined in the contract. I contacted the company again, shared the photos taken immediately after the original work, and explained my concerns. Rather than discussing whether the original work met the contracted objective, the company focused on the storm damage. I was ultimately told that if I wanted the trees trimmed to better achieve the original goal described in the contract, I would have to pay for another trimming. What frustrated me most was that I didn't seek this company out. They came to my door offering their tree services. I am not an arborist, so I relied on their expertise and trusted their recommendations. I expected them to perform the work they proposed and documented in the contract. Instead, I was left with two choices: accept trees that, in my view, did not reflect the objective outlined in the contract or pay additional money to have the work redone. No customer should have to choose between accepting work they reasonably believe did not meet the agreed-upon objective or paying twice for the same service. Based on my experience, I cannot recommend this company. read more

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Irrigation install. They came out on April 8, gave me an estimate and seemed very professional. I agreed to the terms gave them my credit card for reserve. They said they would charge half now and half when the job is done. On April 9 I received a call from their company to schedule a job. Job was scheduled for May 7, today is May 7 no-show no response to phone call. No explanation of what happened. So disappointed. read more

Do not do business with this company they came out to do an estimate. I told the salesman I had a lower bid. He bugged me and bugged me told me they were going to beat the bid. I told him put it in writing. I do not want to be surprises during the job. He had me sign. They were supposed to start the job three days and they hadn't start so I called and said what's going on and that's when they said they wanted 15 more thousand dollars beware of these crooks. Also, I gave them a $25,000 down payment. They cashed my check immediately and then when I canceled the job they did get me a check, but it was on hold at the bank due to their funds. read more

I was charged $735 to trim 2 small trees in our yard. They did a horrendous job on the tree in our front yard, the tree is dying and we'll be lucky to save the tree. On top of that, the arborist that took my credit card information entered it incorrectly with a 2023 expiration date. When it came time to charge the card the remaining $367.50 upon completion of service, the card declined. Their 1st move was to send me a lien notice. No phone call, no email. Save yourself some headaches, and hundreds of dollars, and go with another company. read more

Blaming myself on this one, but in the interest of saving others - beware. There is a huge gap between what Tree Pros says and what they do. What they say verbally is how they remove sissoos and stay on top of poisoning the trunk to kill off the root system. What their contract says is different - one poisoning and then best of luck. What their crews say is they poison up to three times. You'll be told that you can replant new trees as soon as the sissoo stumps are ground. Except you can't, because you may spend months chasing sissoo sprouts and having to spot treat with herbicides. Tree removal - that was great. But I wish I'd chosen someone else who actually keeps working to kill the root system rather than throwing their hands up and saying "well, sissoos are hard." I know that. It's why I hired them. And it was a mistake. read more

Tree Pros - Sissoo sprouts growing both a couple dozen feet and 18 inches from the allegedly dead stumps. - Tree Services Near Me - Phoenix, Arizona

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My experience with this company was extremely disappointing. Their professionalism and honesty were lacking throughout the process. I would strongly recommend looking elsewhere and getting a quote from another provider in the valley. read more

Tree Pros, then name changed to Pros Tree and Landscape, are absolutely THE worst company I've ever dealt with!! They have done (and left unrepaired) SO much damage and shoddy work in my front and backyard it's literally, yes literally, unbelievable. I've been dealing with them for over a YEAR trying to get numerous things fixed. First, they installed a brand new PVC Irrigation system and left all the individual cans that cover the black tubing sitting on top of my landscape rocks, creating a trip and fall risk around my entire property and I say that because I've tripped and fell over them numerous times. These cans are supposed to be buried and no more than 2" above the ground. All of them, except 1, are about 9" above the ground. Next, they didn't even bury the PVC! Just threw rocks over most and left other areas completely exposed to the sun, turning it brown and brittle. They've also ruined the sidewalks to my backyard from a never ending leak which is ongoing to this day. They have refused to fix ANY of these issues!! So, I'm filing a complaint with the Registrar of Contractors (ROC) as well as the BBB. They probably think a single female senior is easy to take advantage of. They're in for a surprise thanks to 30 yrs working for attorneys! read more

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Front, both side yards and in back yard top tier had removed old rock, weeds, olive tree and two bushes that were dead removed. Horacio and his crew did an excellent job! He communicated each day when they arrived and were leaving, keeping us apprised of their daily tasks. It was also completed earlier than estimated. Prices were comparable to other companies. They cleaned up afterwards and the day after it was completed, came back out to make sure we were happy with the results and answer any questions. Very happy with the completed work and would recommend. read more

I signed up to have Tree Pros come by to trim my Bottle Brush tree. It needed significant trimming. They did a an excellent job, very friendly, explained what they were going to do and completed the job in just over an hour with 4 guys and a woodchipper. They left the site and tree very tidy and at a reasonable cost. I will have them come over again in a year or so to trim the tree again. read more

Tree Pros - Tree Services Near Me - Phoenix, Arizona

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The service was excellent until billing issues arose. I was quoted $1,300 plus $250 for a tree stump grind, with an additional tree removal (no stump grinding) bringing the total to $2,850. I paid half upfront. Later, I decided against removing the second tree. The team that performed the work was outstanding--fast, professional, and left the site spotless, earning an A++ for their efforts. However, days later, I was unexpectedly charged an additional $1,600 without my approval. The arborist claimed I was only owed a $1,000 refund, citing a "discount" on the second tree that I don't recall. This miscommunication cost me $300. Lesson learned: always get a detailed, itemized quote in writing to avoid confusion. read more

Not sure how many stars I would rate this. Last year, we had a Mesquite removed by Tree Pros. They did an excellent job in every way and their price was very reasonable. From what I can gather now, Tree Pros has been taken over by Pro Trees and Landscaping. It is not the same company. I contacted Pro Trees, and explained to them that I was looking for a total re-do of my backyard, including grading, extruded curb and sod placement, which may or may not include pruning any of my trees. The guy that contacted my said, " I will be there to give you a quote on tree-trimming, just give me a call". Well, I called several times and got no answer. I tried to leave a message, but I was informed the mailbox was full and would not accept any messages. I was impressed with Tree Pros, but their successor, Pro Trees and Landscaping are a huge disappointment. read more

They are non responsive. They solicit you very aggressively for your business but their follow up is not good. I have been waiting for weeks for an estimate but no luck. I have called several times to get a copy of my proposal but no response. read more

While the arborist was professional in assessing the care our trees needed, the high price he quoted (in my mind) led me to get another company for an estimate. Their quote came in less, but I thought I was getting what I paid for, so I went with Tree Pros even though they were more expensive. The actual work was horrible. It took thirty minutes after they left to pick up branches and tree limbs all over the property (pictures available). I happened to walk by the backyard window when I saw one of the crew members using a leaf blower to blow fallen leaves UNDER the nine ficus trees instead of picking them up and disposing of them. The bill was over $4000 for trimming and fertilizing, and I asked for a 15% credit. After five emails from various Tree Pro members, they awarded a $100 credit for the inconvenience. CAUTION: Always check Yelp for reviews, as Tree Pros website boasts a 4.9 out of 5 satisfaction score - if you see the Yelp reviews, I don't know how that is possible given so many negative reviews. read more

I have been using Tree pros for more than 10 years. Always professional and trim my ficus trees beautifully

My first contact was with Christian, a certified arborist, who showed up on time and exhibited a great deal of knowledge about my situation in our backyard. I was so impressed with him, I also discussed other services to include a tree removal and Astro Turf in my front yard. The crew that showed up for my backyard problem was polite, they worked quickly and they even took extras steps to blow away, collect and remove any residual debris. I appreciated their attention to details. Tree Pros has state of the art trucks and wood chippers and very polite, competent people! I doubt any company in Arizona can exceed their capabilities. read more

Tree Pros - Tree Services Near Me - Phoenix, Arizona

Way overpriced for the service that you get. The tree crew came out to thin and shape my trees and were at my house for a total of 30 minutes for a cost of $650. Extremely excessive on their pricing read more

They butchered my citrus trees. Trees we didn't even request to be trimmed. Yes, you are reading correctly. Not only did they trim the wrong trees but they trimmed them poorly. I am expecting my less than 3 year old citrus trees to not bear edible fruit for years now. That is assuming they don't die from the heat this summer. read more

Great customer service and attention to detail while in the job. Tree Pros have serviced my irrigation and tree care for over 3 years. Maybe a bit more expensive than some but I feel you are paying for what you receive. read more

The first person who came out seemed knowledgeable and put together a quote for us. The price was much higher than expected. I asked them to just address one part of our yard first to bring the price down. My priority was having one palm tree trimmed. They said it needed to be fertilized before they could trim it. A couple of weeks went by before someone came and poured some fertilizer on the tree base and left us with a jug of fertilizer. I was asked to pay a deposit and did so. Another tech came out a little later and said he had the wrong ladder for trimming the tree. Then someone was scheduled and came out to trim the tree. I didn't even realize that the person had come by but received a call from the company saying that he had decided it wasn't "safe" to trim the tree. I called another company the next day who gave me a same day quote for half the price and trimmed all of my trees within 24 hours of their quote. Look elsewhere! read more

My experience! Terrible service, used several times because the previous home owners had used before. Over priced but to used any ways. Finally, they scheduled irrigation problem but sent the wrong tech to fix and was told I needed to wait additional week before service could be addressed. They continue to send texts to use their services regardless that I had spoken to clerical and left messages to stop contacting me. read more

I would give a "no star" if possible. Had a tree planted in Feb 2025 and has been doing great, until about 3 weeks ago. Been texting with the "botanist" that supposedly cared deeply when purchasing, but doesn't seem to care to come and inspect the tree now that it seems to be dying. Send pictures was the response I got. He stated as a "botanist" that he inspects the tree that he chosen for you. Sorry, how does one inspect the roots of a tree that has been surrounded by a box for months, years and know that the tree is healthy. Wasn't even here when they were planting the tree, so no way one cannot inspect the tree they chose. Also, read the fine print of any contract..3 month guarantee..how can you determine if a tree will be dying or any other issues in 3 months. That's when you are watering, nourishing, tending to getting the tree to start growing. This wasn't cheap and needless to say we are a little pissed off about this. read more

they never came back and finished cutting my tree down, although they were paid in full. Subsequent phone calls to Mr. Riffe are never returned. Don't recommend this company at all read more

I called Tree Pros to diagnose a sick Jacaranda tree. As usual, I requested my favorite arborist, Kyle Thoma. I had come to trust him when treating some sick Queen Palms. Within minutes of showing up, Kyle identified the problem and solution. I appreciate that kind of experience. Kyle is personable and knows his trees. It is refreshing to find someone so competent. Thanks Tree Pros! read more

No call no show appointment that was scheduled for Monday, July 15. They checked in with me the Thursday and Friday prior, then nothing. Prior to this experience I was happy with the work and Jimmy the arborist who came out, but that was October 2022. read more

Tree Pros LLC is my go to for the trimming and care of all my trees. Robert, the arborist is very knowledgeable and professional. The crew is polite and very tidy. I asked if they could open up my Twisted Myrtle tree. Make it look architecturally beautiful. read more

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I showed interest to an online ad and they reached out to me about yard landscaping. They agreed to a Saturday visit, a gentleman came out, I explained what I wanted, he wrote down some notes and said he'd be back that following Monday to take measurements, that worked out fine for us. After taking measurements on Monday he told my wife he would be back the following Saturday at 1pm to discuss the plans with me. Saturday came, 1pm came, no show no call. I called him and the call was ended after a couple rings. I figured he was with another customer and would call back when he had a chance, apparently not. It has now been a couple more weeks and I still have not heard anything from the company. read more

We just moved into our new home in July and Sadly our tree out front didn't make it. I contacted tree pros because of their good reputation and reviews. They were responsive and able to send out Mike for a quote the next day! It was very easy to schedule the appointment and the quote was crystal clear regarding what would be done and what each component cost. I got a reminder call the day before. When the crane showed up (on time), the gentleman talked to my husband through the door bell system and was very professional and made sure the crane was parked in an appropriate place that wouldn't obstruct our ability to get in and out of the driveway. The job took about 45 minutes. Everything was cleaned up beautifully and they did a great job. Stump removal happens tomorrow! read more

Tree Pros - Tree removal - Tree Services Near Me - Phoenix, Arizona

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Stay far away from this company. We have had nothing but problems since signing a contract with them. They promised certain work dates then came back and had to push us out an extra week. Told us they would be finished in 3.5 days we are going on day 15 and it's still not finished. They have had crews come and leave the job saying it was finished when they left holes and trenchs that fell 1-3", the sprinkler heads they promised would be level with the ground have been 1-3" higher and had to nag them to get a crew out to fix this. The drip lines for my trees were done incorrectly so if we had mowed our lawn it would have cut them all off, we had to point that out. There has been barely any responses from the original sales person and the office just says sorry for the inconvenience. I have been waiting to plant grass seed and now it may be too late and I'm left with ugly dirt all over right before I'm supposed to host the holidays. For the amount of money we are spending it should not be this labor intensive for me or my husband to be supervising this job. Look for a company that actually cares about customer satisfaction and can deliver what they promise. read more

I hired them to do some soil injections, trim some trees, and provide some fertilizer. They trimmed the trees fine but left before doing the rest (I have cameras in the front and back yard). I called and they explained that the tech got had to leave but they'd come back the next day. The tech came, dropped off the product and left. When I called to ask about the injections, they told me the tech didn't realize he had more to do and he would come back. It sure started to seem like the $1000 soil injections were just a sham service. Lastly, it happened another time. Tech came for 5 minutes and left. Emailed the company and called multiple times. Said a supervisor would come out, but then stopped responding. Wouldn't recommend. read more

Back in February I contacted Tree Pros to cut down a sissoo tree & have the stump ground out. They said it would be a few weeks until they could take care of it and then it would be a couple more weeks to have a crew come grind it out. I had no problem waiting to have it removed. It was March when the crew came & cut it down. The crew was very professional and fast. The tree was at least 40 feet tall. In a couple of hours it was down & cleaned up. Later that day, an arborist showed up to treat the stump. He made some cuts in what was left of the stump and a couple of roots visible on the surface. He sprayed a poison that he assured me would kill off any sprouts that would pop up later. Well, it didn't work. As you can see by the one photo, the root on the surface with the cut in it was where the arborist did a treatment. Two feet away a sprout has popped up. There were a few sprouts that would pop up here & there. I would pull them as they would come up. I left for a little more that a week & as you can see from the other photo I now have a small forest coming up in the back yard. I contacted them to have an arborist to treat the ones that have now appeared since this is more than I feel I can do myself. The arborist acted like he couldn't be bothered & said it would be $800 to take care of the problem. He told me to expect a supervisor call back. I waited 2 days for the call back. None came, so I decided to call them about the issue. Someone said I would get a call back by the end of the day. No one did, so I called & left a message since all I got was a voice mail. This was on a friday. They did call me back & said some one would call me Monday morning 1st thing. No one did. I called them Tuesday at 3 because no one has called me back. Each time they have apologized about not getting a call back. When I called on Tuesday, they said they have scheduled a call for me Wednesday at 10. You guess it, nobody has called. I'm am done, their time to fix this problem is over. I am seriously considering legal action. I would've left a zero stars if I could've, but Yelp won't let me. I highly recommend do not use this company. My next step is I'm filing a complaint with the Better Business Bureau. read more

Tree Pros - Explosion of tree sprouts after having tree cut down. - Tree Services Near Me - Phoenix, Arizona

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I needed an Ash tree and a fruit tree trimmed. I had used Tree Pros once before and only contacted them. A rep came out and was very knowledgeable. I didn't received his contact info though and thought the price was a little high. I didn't get any response when I called to confirm my appointment (they didn't send any confirmation email) and inquired about additional trimming. They did a good job on the trimming, but their wood chipping machine in the front blew wood chips over my yard and the neighbor's yard! How do you not notice that or have the experience to set the machine up correctly? They didn't clean it up and I noticed the wood a day later. I contacted them and it was 24 hours before I got a response. They apologized for my "inconvenience" and "leaving debris." Debris in the street would be one thing, but all over the grass? I won't use them in the future, and unfortunately, do not recommend them. read more

2 Palo Verda 1 Mesquite 2 palms and one Chinese elm perfectly meticulously trimmed thinned and topped by Adrian's and his crew. Cleaned up behind themselves and skimmed the pool impressive crew hope to have them on any future necessary service. Every experience with this company has been completely explained and carried out as agreed. Highly recommend this Company and Adrian's Crew. read more

They did a good service for me a few years ago. Austin is great at what he does. Amanda Hudnill on the other hand, she calls to inquire about tree service and then hangs up in my face! That's all. read more

Waste of time and money. Company does not communicate well with customers or their own employees. At the time of this writing, company has not fulfilled contract. Situation: Scheduled services to remove one tree and plant another. Told arborist that planting would need to occur later due to scheduling conflict. Arborist never told planting team about later scheduling, so the planting team brought a sapling on a day I was unavailable. Rescheduled. However, arborist also never scheduled a survey of the yard to ensure no pipes were damaged. When planting team returned, they still could not plant because the survey was not done. Rescheduled again. Next time, the planting team delivered a half-dead sapling (leaves already brown and withering, branches already brittle and lifeless), planted it too deeply for water or fertilizer to reach its roots, and neglected to create a well around the tree to help with watering and feeding. Called arborist back out to look at team's work. Arborist said they would make it right, and rescheduled again. As of this writing, team's rescheduled time for planting has come and past. There was no phone call or email to inform me of delay or cancellation. read more

This is one of those if I could give zero stars I would review. Communication, poor. Customer service, poor. Scheduling, poor. Everything was poor. It was just a bad experience overall. Would not recommend this company to my worst enemy. read more

This is our second year using Tree Pros and they are quite good. Tree Pros contacted me as we were nearly at the year mark since having our trees trimmed. Pete came out and provided a fair estimate both for trimming our two large trees and soil injections. Within a couple of days I revived a call to schedule the tree trimming and soil injections, they are done separately, though I was lucky enough to get them done the same day. The night before the appointment date they call with a three hour window of when the service will occur. My frustration is with the fact that the gentleman for soil injections came an hour early and for trimming two hours early. Luckily I had taken the day off, but I nearly missed grabbing the door for the soil injection gentleman because I wasn't expecting him. No one called me ahead of time to let me know there was any change in the schedule. I am still giving Tree Pros four stars overall. They do do quality work and are reasonably priced and do try to fix issues - I just wish their time estimate was a little more accurate! It would help greatly! I have already submitted this concern via email to the company in hopes they can work on this one. The crew for trimming took care to remove our solar lights and put them back in place after the work. They did a great job of cleaning up all the debris and hauling it off which was a plus! read more

Tree Pros - So much debris! They did a great job of cleaning up after trimming. - Tree Services Near Me - Phoenix, Arizona

We hired Sunshine Irrigation to build a "pug pond" two years ago. I am extremely lazy about reviews, but here is a well deserved review at last. We wanted a shallow pond with a waterfall to be incorporated with our existing spire. Jon worked through our extremely unusual request and agreed to the job. It was Jon and a two man crew for my project. They started on time, kept on the project throughout completion, and continued to follow up to ensure my satisfaction. They were professional and extremely adaptable. My "Pug pond" was his first. We made a couple of adaptations with the piping to get just the right flow for the waterfall and the spire, but he placed valves allowing adjustment of the pressure so we can adapt it should we choose. We haven't needed to touch them since they were set though. Also, they repaired a light that wasn't working in my yard while on break. Additionally, we had an unsightly curb around our turf in our backyard. It looked quite unnatural. Sunshine Irrigation removed the curb and replaced it with natural rock. It was an inspired idea on Jon's part. The backyard went from an artificial environment to a natural oasis. Jon has quite the eye for landscapes! We have established that I am lazy about reviews, but this gives me a unique perspective. I was having issues filtering Palo Verde droppings in my Skimmer box and they worked with me after the job was completed to try and minimize the debris. Then I was having some problem with algae build up, this was met with am extremely helpful series of phone calls until I managed the right balance. All of this after the job was completed and fully paid. I also had a leak in my sprinkler system on another occasion. They came out and identified the leak was the mechanism at the start of my sprinklers. The amazing part? I slept through the appointment. Fortunately, I had been a repeat customer and he didn't just bail(rightfully) and leave me with a leak. He fixed the leak, sent me an email with the bill apologizing for missing me. What more can I say? I have been more than happy with all of my experiences with Sunshine Irrigation. They have an excellent eye for landscapes and can help you turn your imagination into a reality. Our pugs are the happiest and coolest in Arizona! They love their pug pond and we love the beautiful, natural landscape waterfall feature that creates a soothing white noise. Our friends and neighbors often comment that our backyard is a comforting and soothing oasis in the harsh desert. Lastly, pricing. Sunshine Irrigation is extremely fairly priced. Each of our projects has let me feeling we received our value for the money and then some in the case of the pond water feature. A sincere thank you to Sunshine Irrigation. read more