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    Tree Tops Cafe

    3.3 (4 reviews)

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    The Varsity Club - Filet of beef with a Sofrito crust

    The Varsity Club

    3.9(17 reviews)
    0.7 mi

    We were there on a weeknight and within a hour of closing but the bartender was super friendly and…read morethe burger we had was awesome. For a small restaurant in a hotel, beer selection was pretty good and we hear it will get better. They just had a new management team take over the restaurant in the last week.

    Not much positive to say here. The location is good and the restaurant is nicely renovated, but a…read morerestaurant ultimately starts with management, training, and service, and that's where this place fell apart. The manager appeared completely unprepared to handle a guest complaint professionally, and our waitress didn't seem to know how to handle the situation either. At one point, she audibly called the manager over while standing right next to our table--something proper restaurant training should address. The menu itself is very limited and feels more like a basic bar menu. We ordered the wings crispy. What arrived appeared to be frozen wings that were cooked adequately, but certainly nothing special. Next was the poke/wonton nachos. There was very little tuna, no noticeable hoisin sauce, and almost nothing about the dish tasted Asian. The topping tasted more like something you'd put on bruschetta. For the price, it was extremely disappointing. The smashburger was the one bright spot. It was actually good and enjoyable. Unfortunately, the Philly cheesesteak was the exact opposite. The meat was incredibly tough, almost impossible to chew, and had a burnt flavor. It was simply not good. To the manager's credit, he eventually tried to make things right and had another smashburger prepared for us. I appreciate the effort, but by that point the overall experience had already gone downhill. A good location and a nice renovation can only take a restaurant so far. Management, staff training, food quality, and knowing how to take care of guests are what make people come back. Unfortunately, based on our experience, this restaurant has a long way to go. The entire evening was disappointing from beginning to end, and for the prices they're charging, I expected considerably better.

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    The Varsity Club - Mac and Cheese

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    Tree Tops Cafe - bars - Updated August 2026

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