I came in with my electric bike this afternoon, because it wouldn't charge, and therefore I wasn't…read moreable to go for a ride on one of the nicest days of the year. Matt was amazing! He diagnosed the problem, fixed it quickly, gave me the warranty discount, even though it was no longer on warranty and fixed it right then and there without me having to leave my bike. He even pumped up my bike tires without being asked! Excellent and kind service!

I had some work done on my bike at Fairhaven Bicycles. They did a decent job on my bike, the rates…read morewere reasonable. The selection of parts and accessories was very limited, and the selection of new bikes was not large, although I know bike shops have been having trouble getting bikes right now, other shops in the area have a lot bigger selection. I am not from Bellingham, and I need a bike shop that I can drop by for quick five or ten minute tune-ups and adjustments when I'm in the area, and Fairhaven Bicycles is not very good for that, I would have had to drop my bike off and leave it even for a five minute or less adjustment. So I'll probably look for another shop to use when I am in the Bellingham area. The staff is nice, friendly, and knowledgeable.

I have been a customer over the years and recently had an experience that I wanted to mention. My…read moreson was on his way to an important biking event and had broken his spur gear (on a Transition PBJ dirt jumper) so it was a somewhat rare piece. We called or went to 5 other bike shops, including Transition, with no luck. We went to Jack's and they had the part AND installed it for us while we waited. They went above and beyond! We were so grateful for the care and speed they gave us. Thank you Jack's!!

I was having some trouble with gear shifting on my Raleigh hybrid bike. If I shifted into the…read morelowest gear, the chain came off the derailleur. Other gears were sluggish to engage. I thought I would have to leave my bike at a repair shop for some length of time, which was inconvenient because I was only in town for a couple of days. I called Jack's and they said to bring the bike in and they thought they would have time to fix in within my schedule. I brought it in and a very nice bike technician mounted my bike and tried to diagnose the problem. Within about 15 minutes he had fixed the problem entirely! I took a test ride and it was working perfectly. This was a great time saver for me. He only charged me $25 bucks, which I thought was more than reasonable, since I was expecting it to need a complete overhaul. Jack's is a well-staffed and efficient bike repair center (in addition to selling bikes and accessories). I counted at least four technicians hard at work serving customers. I would highly recommend Jacks!!!

Staci at Earl's Bike Shop took great care of me today. I needed a heavy duty hitch mount bike rack…read moreon short notice, and I was afraid that I would need to mail order it and wait. I'm so glad I checked with them first, for not only did they have one in stock at a reasonable price, but they assembled it and installed it on my vehicle for no extra charge. Then provided a quick training class on how to use it. Now that is customer service at its finest! They also have a nice selection of bikes and accessories available in the store, and are conveniently located right across the street from Haggen's on Meridian. Once the traffic circle is complete it will be even easier to visit them.

Took my bike in for new tubes, pedals, and overall tune up. They added it tot he current workload…read moreand I got a text 20 minutes after dropping off the bike. Great and helpful staff. Very friendly.

Come check this place out! Super friendly staff, plenty of bike parts to pick from, great shop if…read moreyou're interested in learning how to fix your bike up

The Hub bikr shop is great. The people are very nice and helpful. Also the prices are very…read morereasonable!

Awesome place to go super friendly great owner great customer service awesome bikes. Every time I…read morego in there it is an amazing experience. Highly recommend.

I ordered two Kona ebikes from Lenny's at unbeatable prices. Both arrived on time and undamaged…read morealthough one of them did have a faulty Shimano computer display. Lenny's took care of the warranty claim promptly. Five stars because it's easy to be five star when things go perfectly but the real test is how well I was treated when this warranty issue came up. As an avid cyclist with over 50,000 miles riding experience and countless cycle purchases both online and at local bike shops I know when I've been treated well and Lenny's did a great job for me.

Birch Bay Bike shop is truly a gem in our community. Even though John, the owner, is always…read morejuggling a packed schedule, he consistently delivers excellent service at very reasonable rates. His expertise, honesty, and commitment to doing right by his customers set him apart. When he couldn't fix a problem I brought in, he didn't shrug it off--he offered an incredibly generous alternative that honestly blew me away. Exceptional service, rare integrity, and a shop worth supporting. Birch Bay Bike ship isn't just a place to buy a new bike or get your bike tuned up; it's a place where you're treated with respect, honesty, and real care. I'm grateful to have a business like this is our small community!

I've been reading about our local bike shop for quite a while, and finally took the time to ride…read moreover there. I'm looking to purchase a new bike and BBBS happens to be a dealer for one of the brands on my short list. I was disappointed to find the shop owner to be brusque, unhelpful, and dismissive. Didn't bother to ask me a single question about what or why I was looking for. I can only speculate as to what the sales/service model is here. Clearly I'm not fitting into it. I ended up purchasing my bike directly from the manufacturer. I don't think I'd even come back here for service.

Stash Bike Shop offers excellent after-sale and product replacement service, which is crucial for…read moreonline shoppers. They shipped my order to my house within 24 hours, from WA to CA. When I discovered a small defect, I called the store, and Brandon immediately sent out a replacement product. You can buy from them with confidence--they are simply awesome.

Great bicycle shop with good energy and care . Don't hesitate , I would recommend anybodyread more

Extremely friendly and helpful! I got a tune up and they fixed a couple issues efficiently. They…read moreare in the process of moving locations but they let me come in and grab my bike even though they were closed! There is also a cute dog. :)

I was riding the RSVP and when I got to Bellingham found my seat bracket had cracked. It was…read morefairly late and nearby bike shops were closing soon. I went to Alleycat where they wrestled my seat post out (it was a bit stuck) and found that they did not have the right size. The mechanic (sorry I didn't get your name!) suggested going to Earl's as they carried my model bike and they weren't too far away. I asked what I owed for the labor and he said "you're good." I rode my bike standing in the pedals up Meridian to Earl's and got it fixed. A potential lost ride was restored and I got to continue on to Vancouver the next day.