If you live near Palm Desert or visiting, Don and his team at Tri-A-Bike can service your bikes!…read moreThey have found obsolete parts at a good price that fit my 2011 Specialized stump jumper and keep it running like new. I recently had my 2008 Trek Madone serviced and it's riding like the day I bought it. Highly recommend as they are friendly, professional and great value for their service. -JBD

Customer service is impeccable. I left my EBike outside all summer and fried my components to use…read morepeddle assist and to shift gears. The technician quickly diagnosed the issues and within a week, my EBike was ready to pickup. They were reasonable in price for parts and repair. They even helped me load my bike on my bike rack. Awesome people! I strongly recommend Tri a bike for all your shopping and maintenance.

Easy in and out on a tire repair and open until 6pm!! Some of the other places close at 2p????!…read moreReasonable pricing $30

Great shop and owner. Always has what I need and very honest. Recently gave me a deal on a great…read morebike I would have happily paid more for. Way better than Chinese equivalent for great price. I wouldn't go anywhere else.

It was so easy, renting our bikes all ages grown-ups down to 10-year-olds. They were so…read moreknowledgeable and helpful with ideas on where to ride. I absolutely recommend them. The price was great as well.

I really can't say enough about this business. I've rented bikes all over the world, and they're by…read morefar my favorite. I've used them three times, and the next time I visit Palm Springs, I think I will rent an eBike for a week and just ride around the modernist neighborhoods. It's always hard to turn the bikes in at the end. They're very well maintained. The staff are so nice and fun and really take requests to heart, like seat adjustments, needing a basket for a purse, etc. Even if you're not in great physical shape, it's easy to ride around Palm Springs - except maybe in the summer when it's boiling. Don't miss the Palm Springs Historical Society bike tours - they use headsets so you can hear the guide and you meet at Bike Palm Springs.

Vic is exactly the kind of bicycle mechanic every cycling community hopes to have…read more I recently pulled my street bike out of storage, inspired by the growing CV Link trail system here in the Coachella Valley, and brought it to Vic for service. The experience reminded me why knowledgeable, independent craftsmen remain so valuable. First and foremost, Vic is a cyclist himself. He understands bicycles not just as machines, but as tools that people rely upon for recreation, transportation, fitness, and adventure. His knowledge is extensive, his workmanship is meticulous, and his advice is always practical and honest. One aspect of his business that particularly impressed me is that he charges for his expertise and labor, while passing parts through to customers without a markup. As a result, his recommendations are based on performance, reliability, and suitability rather than sales incentives. That level of transparency is increasingly rare. Having explored other repair options before bringing the bike to Vic, I came away feeling that he offers exceptional value. His pricing is fair, his workmanship is first-rate, and every dollar spent feels directed toward either the bicycle itself or the expertise required to keep it performing at its best. As he transitions to a mobile repair service, I suspect many local cyclists will find the added convenience to be a tremendous benefit. Highly recommended.

I bought a used bike that needed some work. Looked online for bicycle repair and found Jade…read moreBicycle. Vic looked over the bike and we discussed what he would do. Vic cleaned and adjusted the bike. Repaired what needed to be and got it back to me in a timely manner. He charged me accordingly. Vic is a nice man and honest. Did great work. I'll br back of i ever need more work done.

Fast and good . Very happy with their service . Thank you for fixing my bike so fast ....read more

These guys are amazing. Quality repair work, good prices, and very well communicated.read more

Most bike stores I have experienced are generally open in times of need. I was really disappointed…read morewith a lot of the "bike" shops in the Valley; they all open late and Velo was 2min from where I was staying with my family. I ride a super-high-end-carbon-techno-space-frame baby stroller that picked up a flat tyre on a Sunday in the Africa section of the Living Desert after feeding giraffes . . . because I hadn't flown with any tools, I Yelped a bike shop to find a mechanic to help me out: only to learn about Velo's super-cush, bike-bum hours. Needless to say, I never made it into the store because of inconvenience. Left Palm Springs with a flat tyre and got it fixed in 10min at my local bike shop.

I went into the store to check out a couple of full-suspension mountain bikes. I met the owner,…read moreGlenn. He was very helpful. He helped educate us on the types of brakes and mechanisms and what to look for in a bike. We will be back! Highly recommend this shop if you are looking for personalized service and great mountain bikes!

Let me start out by saving I am probably one of the most enthusiastic Pedego owners you will ever…read moremeet. I have been vacationing in Palm Springs for the last 2 months when my 8 year old Pedego comfort cruiser lost power. I was absolutely devastated as I ride my bike daily while in Palm Springs. I called my local store in Oregon & received the kindest most professional treatment any customer would be thrilled to get. He called Pedego's corporate office to troubleshoot the issue with my bike. He called me to let me know what he & the corporate techs determined the answer to my problem. But he did not stop there! He offered to call the Palm Springs store to share what the troubleshooting session uncovered. Later he called me back stating that it might be better if I called the store directly because they seemed to busy to chat with him. I called the store immediately & they were extremely rude but said they would call me back in 30 minutes to see if they could get the parts & do the repairs before I returned to Oregon. I had not received a return call 30 hours later so I called again & left a message. The following day I called again & left another message. 3 days after the initial call I called 1 last time & left a final message. If you looking to buy a quality Ebike consider Pedego. IF YOU ARE LOOKING FOR QUALITY & PROFESSIONAL CUSTOMER SERVICE STAY AWAY FROM THE PALM SPRINGS & LAQUINTA DEALERSHIPS. This 1 star review is generous at best. #PedegoElectricBikes #OfficialPedegoOwnersGroup #HelloFun

Went bike shop and got a 2 seater. Battery ran out 2 blocks from place. Got a refund of $25 ..had…read moreto walk back 2 miles. Guy knew the battery was low and still sent us. Ruined our day. Then one if our group of 8 hit the door going in and broke light. Charged 150$. Woul never recommend this guy or place.

We had a great tour last week to the San Andreas faults. We learned a lot and beautiful pics. The…read moresalton sea portion was anticlimactic- so this could even be removed as part of tour bc hard to see from so many miles away. Saw some wild life and great tour guide.

A great ride, every time!…read more - - - - - - - - February, 2025 Visit - - - The Concise Overview - - - Big Wheel has been doing this for years; you'll be glad you rode with them... we rode the Earthquake Canyon Bike Ride You can talk on the phone and ask questions, but you sign up / register online. 1) You meet; 2) the van drives you to the starting point; 3) you get your bike and confirm it's set "just right" and get water; 4) riders ride and Big Wheels follows you - mostly downhill with minimal pedaling for 15-16 miles, which you'll likely cover in 30-45 minutes; minimal pedaling the last 4-5 miles, all flat, no uphill; Recommended... DO slow and/or stop and take it in and capture photos and have a great time; 5) at the end you ride back in the van. - - - Brief Background - - - My wonderful wife and I just enjoyed a trip to Pam Desert and San Diego, with a visit to La Jolla. One of the more exciting activities was riding the Earthquake Canyon ride... again! I first rode wit Big Wheel Tours, just me, on one of our trips to Palm Desert back around 2005; then in 2008 or 2009 we enjoyed a family ride, my wife pedaled with our daughter in a pumpkin seat and I pedaled with our son in a pumpkin seat. Now they are both in college so we are traveling, together, just us. On this trip, my wife recommended this ride, and what a recommendation! Even if the weather was not as amazing as it was (clear skies, mid-80s), it would have been a great ride. - - - The Prep - - - All riders meet at the pickup location; we happened to meet in Palm Desert, at the parking lot for Morton's, across the street from the JW Marriott & Marriott Vacation Club's Desert Spring Villas. From there, you're all in the van. Three of us couples rode that day; Ben was our friendly and helpful and knowledgeable guide + chauffeur + chase van driver. Ben is wise about many things, from the weather and geology of the Coachella Valley, and nearby Joshua Tree National Park, to animals including his falconry interest, and much more. Ben is also helpful in getting you ready to ride. The Earthquake ride is through the Box Canyon... It's off I-10, east of the Valley; at the same exit, to the South, as you would take if you were going north to the Joshua Tree Cottonwood National Park Entrance. Ben parks in a safe place and provides the helmets and bikes; they are hybrid bikes with tires thicker than 10-speed road bikes and not as thick as a mountain bike. You share your height when you register, and they bring a couple extras to make sure you have one that fits. The bikes have bottle holders and BWB provides water bottles. And you can leave all things in the van and they will be there when you are picked up; and if you need something you can stop and get it. - - - The Ride - - - A fellow rider was accurate when she shared: biking / cycling / riding is just the right pace... driving is too fast to take in all the beauty of the desert and this canyon, and walking is too slow. So true. So true. The Coachella Valley leads down to the Salton Sea, which is the second-lowest elevation in North America, at -234 feet below sea level; most of places visitors stay in the Valley - Palm Springs, Palm Desert, etc., are ~ 250-450 feet in elevation. The Earthquake Canyon ride starts just over 1,500 feet in elevation and finishes ~ -180 below sea level. On the drive you'll notice the gentle uphill climb along I-10 eastbound. That similar slope is your Earthquake Canyon friend. Ben shared the five sections of the canyon, and each is distinct and readily seen; thanks, Ben for sharing! BWB will pace you in the van, so you can ride at your pace and stop for photos and to take it in. Impressive are the views of the layers of the rock that are tilted by the San Andreas fault, which you ride over! Impressive are the plants growing along the ride. Impressive are the minimal vehicles you'll likely encounter. Toward 15 miles you'll cross over one of the aqueducts that brings water to the farmland that provides so much of our food in the grocery stores, especially the produce we enjoy in the winter. The ride will likely end in Mecca; you'll hand back the helmets and turn in the bikes; you may likely stop by a stand where you can get fresh-cut fruit or something else. - - - The Ride Back - - - BWB will get you to a place with a restroom before the drive back. The ride back helps you see more farmland and some palm tree farms. Soon you're back at the drop-off/pickup spot, and happy for such a great ride. Review Thank you, Ben, and Big Wheel Tours! ----- ----- -----