I had to share this--calling last minute to get a bike tube replaced could've easily turned into a…read moreheadache, but Trek and staff really came through! I was in town for Stagecoach and needed a quick solution, and they got everything squared away fast. With the help of my choice of delivery service (and a super helpful driver), I was able to get what I needed without missing out on the weekend. It honestly saved my trip. Really appreciate the understanding, flexibility, and great service. Thank you!

Had a bad experience here recently. I was picking up my bike for service and was accused by an…read moreemployee of taking something without paying for it (stealing). I supported this business for 20 years and purchased two bikes from them. Very unfortunate. I filled out a third party review next day which stated I would be contacted,... I was not. I am buying parts and equipment on Amazon now and paying less. I will need to find a new spot for servicing my bikes but confident I can find a shop that appreciates my business. I still believe Trek makes a great bike but cannot support a business that accuses me of stealing.

Very friendly and professional staff. I am brand new to…read moremountain biking and brought in a MTB I purchased off of facebook marketplace for them to tune up. They were more than happy to work on it. They have a very nice and large selection of bicycles. I would definitely come back.

Place is perfect for the MTB culture. For visiting riders shredding the local steeps, this shop is…read morethe oasis to feed and greet riders. This place has charging stations for e bikers. The food is delicious. Definitely come visit this place.

If you live near Palm Desert or visiting, Don and his team at Tri-A-Bike can service your bikes!…read moreThey have found obsolete parts at a good price that fit my 2011 Specialized stump jumper and keep it running like new. I recently had my 2008 Trek Madone serviced and it's riding like the day I bought it. Highly recommend as they are friendly, professional and great value for their service. -JBD

Customer service is impeccable. I left my EBike outside all summer and fried my components to use…read morepeddle assist and to shift gears. The technician quickly diagnosed the issues and within a week, my EBike was ready to pickup. They were reasonable in price for parts and repair. They even helped me load my bike on my bike rack. Awesome people! I strongly recommend Tri a bike for all your shopping and maintenance.

Remember when you were young and a trip to a bike shop was like going to some magical place? Well,…read moreTrek Palm Springs brought back that feeling when I went to purchase a bike. There were many different models to choose from with varying features depending on how you ride. The staff were knowledgeable, friendly and actually asked about how I would be using to bike to make the best recommendations. I did my initial research and ended up going back three times with various questions and test drives before I bought. I am very pleased with my purchase and even though Trek bikes aren't the cheapest, they are well-worth the cost for those wanting a quality bike. Great shop and team!

I am a new bike owner and had ordered my bike from a Company that ships direct to home It needed…read moresome TLC and tune ups from the delivery process These guys were fantastic They explained everything and listened to all my concerns I don't speak "bike" yet so He had me tell him everything in plain language and he had it all addressed The price was very reasonable and they had everything done in one day Highly highly recommend this place for any bike issues Thank you guys again!

Most bike stores I have experienced are generally open in times of need. I was really disappointed…read morewith a lot of the "bike" shops in the Valley; they all open late and Velo was 2min from where I was staying with my family. I ride a super-high-end-carbon-techno-space-frame baby stroller that picked up a flat tyre on a Sunday in the Africa section of the Living Desert after feeding giraffes . . . because I hadn't flown with any tools, I Yelped a bike shop to find a mechanic to help me out: only to learn about Velo's super-cush, bike-bum hours. Needless to say, I never made it into the store because of inconvenience. Left Palm Springs with a flat tyre and got it fixed in 10min at my local bike shop.

I went into the store to check out a couple of full-suspension mountain bikes. I met the owner,…read moreGlenn. He was very helpful. He helped educate us on the types of brakes and mechanisms and what to look for in a bike. We will be back! Highly recommend this shop if you are looking for personalized service and great mountain bikes!

Ken was great! Quick work, gave some good advice and was a pleasure to speak with during the tire…read morechanges.

Like everyone has mentioned - - Ken is the best. Personable, professional, qualified and patient…read moreexplaining all the details

A Monday morning no federal or state holiday approximately 10 a.m…read more. They are sketchy happy bottom bikes is the name on Yelp but when you click on their website it's cargo bike King, the address they give is their business address takes you inside a gated community called del Webb sun City yet when I stopped at the guard post check-in they said the business was located outside on the other side of the main highway which is Washington Street all the street that runs across the street from del Webb boulevard is not called del Webb boulevard I don't know the name of it off hand but I know it's not that I stopped at a business on that side it's industrial area and it was a real estate appraisal business they were very helpful and tried to help me find it but they said the address took them to del Webb sun City also I called the business during their normal business hours and left a message with my name and number asking them to call me back to tell me where they're located they did not. On a related note last week I sent them an email asking them if they took Apple pay they responded with one word yeslittle strange also did not say hello thank you for contacting us look forward to seeing you nothing just one word yes. When you view products on their website they're all pictures they seem to have been taken from other websites and posted there there's no pictures of their showroom the inside of their business anything.

Wanting to buy an electric bike for many years, waiting and researching everything I could find, I…read morefinally pulled the trigger and bought an electric high performance Yuba Mundo from Kurt.This was the largest purchase I have ever made on line. It was a leap of faith, as it was sight unseen and had to travel across the country to Texas. Kurt represented the product exactly as it was supposed to be. The bike was packaged well, however UPS did its magic to the case it was in; it had a fair amount of damage by being dropped and dragged. Working through the issues, Kurt made every attempt in correcting them, going above and beyond to make my purchase from him an excellent choice. He is old school in the way business should be, even in this high tech environment we live in today. He lives by his word and represents the products he sell better than the manufacturer could. Yuba is a great bike and they are very lucky to have Kurt as their dealer. I simply could not be happier with my purchase and highly recommend Kurt and Yuba. Bobby Gosschalk bgosschalk@samuelstrapping.com

VERY RUDE it's Labor Day weekend and I wanted to call to ask about the hours because it doesn't say…read moreand then he just started being very rude and mean and hung up the phone

Very friendly. Very helpful. Because of the make of my e bike they were not able to help with a…read moreneeded repaired, however, we're GREAT to refer me to a shop that could. Saved me tons of time.