We have never been happier to give our hard earned money to someone. Rob really takes care of his…read morecustomers and walks the walk when it comes to customer service. Gave us Great Pricing and was very efficient. Even bought our lunch! So thankful we found them!

When my motorcycle broke down on I35 in the middle of nowhere, my options were all bad...except for…read morecalling Rob's Cycle. He was willing to hop in his truck and trailer and come get me - and then took me to the nearest uhaul location 40 miles away, and see me off. Primarily a Polaris dealer, they're definitely oriented towards the farm and utility market, with a large showroom and large shop for repairs. I can't speak to price but Rob was straightforward and they even invited me to come with for lunch across the street.

Came here a couple days ago on the way to Kansas City to visit the Speedway. I was running low on…read moregas so I came to this place. I was shocked that they have a gas station with absolutely no employees whatsoever. That's just how this place is. You just pay via credit/debit card, fill it up and go. Yes, you can get a receipt too. It's a different concept of a gas station I'm used too. Wouldn't mind coming back.

Do not take your vehicle here. If you do don't leave it and go home. They put you off till the end…read moreof day. Had a 8am appointment checked up on it cause a friend saw it outside thought it was done. Called to check found out at the moment I called the were just putting it on the rack. Had to call again at 330 pm told they would call me back. Didn't get a call got a message asking if they could keep it overnight. Didn't really have a choice let them keep it another big mistake. Figured they would call me about noon . Totally wrong on that. Had to call again they hadn't gotten around to pulling it back into the garage but they were getting right on it. So I waited for another phone call that never came. Had to call them around 3 hours later still haven't had time to look at it. Very poor customer service skills. Went to pick up my vehicle. Upon opening my vehicle door there was dirt all over the floor board and the side carpet. My door had grease and oil on the door pull device. My center console arm rest had salt stains from someone's arm . You could visually see the arm impression. Went in with a full tank of gas came out with three quarts of a tank. So if you're looking for place to treat you like a paying customer. This isn't it never going back again. Oil changes are cheaper at Walmart. Took my vehicle to Hortons auto the following week identified the problem immediately . Had it fixed before the end of the day. I didn't have to call them once. They called to tell me what the problem was how much it would cost. Called to tell me when it was finished. Totally satisfied with their professionalism . If you do take your vehicle to ford take a photo of your odometer and gas gauge. Better yet get a vehicle gps tracker before leaving it overnight. There are better places to get your vehicle worked on than this place. Trying to get hold of anyone in their service department should have been my first clue. So Chillicothe Ford gets a big thumbs down.

Chillicothe Ford is awesome! Our new car had a problem with the heat sensor and the crew worked to…read morefix it! I am always pleased with the service and customer friendly attitude. Chris and Rob Trantham and the service department always come through for me and my family. They will treat you with curtesy and respect. Buy your next vehicle from them!! Rosina Harter

Shit hole. Don't even bother…read more Says 24-7 and no one is here. You ask how long this will take to send someone after you already called and waited for the guy they said in the first call was coming and they say take it elsewhere if you can't wait???? Freaking kidding me. Even if you are having a bad day.... you're a BUSINESS! Act professional!

We where heading to Dallas from iowa and James and bryce happen to be in the gas station where we…read moregot stranded they where kindly to help us and replace some hoses to our car this guys are awesome. Thank you again

I bought my first nice used car from Barnes Baker. It was the third car I test drove and I knew the…read moreminute the representative pulled up in it that it was the one I was going to leave with! I have driven 30xxx miles since then and I haven't had to make any major repairs! Looking for help finding a car, having a team who cares about finding the right one for the right price is essential and Barnes Baker definitely upholds that standard. Go see Dillon if he is still there! He was very informed of the history of my vehicle and pulled out all the stops to ensure I was satisfied with my purchase. The service area is no different. I've taken my car in for oil changes, to get my transmission fluid checked, and have them turn off a low tire pressure light. They have always been courteous and kind to me at Barnes Baker. What better place to buy or service your car than your hometown dealership?

Worst reception possible by phone. Just asking to speak to their new GM the response received from…read morethe receptionist no less was "WHAT DO YA NEED" in the nastiest tone. In fact it sounded more like WTF do you need. If this is the reception you get from the first person you talk too my thoughts is its going all down hill from there. Use at your own risk.

We are new in town and our little Hyundai commuter car had a check engine light. These guys were…read morefast, friendly, and fair on price. Great combination. I highly recommend them for your auto repair needs.

Has -never- let us down. Been taking vehicles to Brian since 2005. Fast, most knowledgable mechanic…read moreI've known. And when you walk away you feel like you've been friends for years.

Unexpectedly we had car trouble as we traveled from KC to OH. We showed up at Horton's and Brian…read moretook time out of his scheduled day to troubleshoot our car problem. Brian is competent, honest, and a knowledgeable mechanic. Thankful that our paths crossed!

Treated us right!…read more We bought a used car in south MO a few hours away and it was giving us trouble, brought it in and they looked at it for free! A ways away from our local dealership but theyre getting our business from now on!