My daughter is a UTSA student living away from home. She calls me and says her 2018 Hyundai Elantra…read morewon't start but she knows of a mechanic close to her apartment. She has her car towed to Chad Miller Auto Care and calls me to say she needs a new battery and is being quoted $645. I ask her to hand her phone to an employee, and when I asked why this is so expensive the employee raised their voice at me. I asked for a manager and was informed it was Chad himself I was talking to. I would NOT suggest this mechanic. He is unprofessional and perpetuates the negative stereotype of crooked mechanics preying on young women.

So I read good things about this place. From what I read, they seemed like they knew what they were…read moredoing and maybe they do, but of the two vehicles I took there, both over 10 years old and with a variety of problems, they were able to fix some things,but not all. Mine has an oil leak at least 4 different places haven't been able to figure out. Chad's garage gave me some hope, but they were never able to fix it. I take pretty much all "guarantees" with a grain of salt. "Bring it back"...pffft why would I? You couldn't fix it the First time? More likely, I'll just be dumping more money in sonl you can "half fix it" a 2nd time. One mechanic even told my wife to "hit the dash when her A/C wasn't kicking on...AFTER they fixed it. GTFO... Really!? Cost wasn't exactly on the cheap side...maybe fair, but ONLY if they fix the problem. My impression is they had way more cars than they could handle and were trying to rush them outa there. Fair enough, but I will not be taking either of ours back. Fair warning to those that do.

i had an electrical issue with my Mustang. A neighbor suggested I take it to Dominic and his team…read moreat Vollmer Service Center. They found the issue, repaired it and checked to be sure nothing else had been affected. Honest and trustworthy. I strongly recommend them.

I had locked my keys and phone in my car and usaa would not send roadside assistance because I…read moredidn't have my phone ( I had borrowed someone's to make the call). So I was in quite the situation. I had been to Vollmer's to get my car inspected earlier in the year and had a very good experience with that. So I decided I'd go ask if they could help me. They didn't hesitate one second and said they'd be a few minutes and be right over. Ten minutes later I was on my way! Vollmers to the rescue! I will never forget their help and I will go to them if and when I need my car serviced. You cannot beat that kindness and service!

O'Briens Automotive is truly one of the best businesses I've ever dealt with. From start to finish,…read morethey make you feel like more than just a customer -- you are treated like family. What really stands out is how much time they take to listen to your concerns and explain things clearly so you know exactly what's going on with your vehicle. There's never any pressure, just honest, straightforward service you can trust. The team here is friendly, courteous, and professional in every interaction. You can tell they genuinely care about both their work and the people they serve. The quality of service is unmatched -- they go above and beyond to make sure everything is done right the first time. Another thing I really appreciate is how simple and convenient it is to schedule an appointment. The process is quick, easy to access, and always handled smoothly. From check-in to pick-up, everything is efficient without ever feeling rushed. If you're looking for an automotive shop that combines top-quality service, professionalism, and a family-like atmosphere, O'Briens Automotive is the place to go. I can't recommend them highly enough!

O'Brien's Automotive is hands-down one of the best mechanic shops I've ever been to. Julie runs the…read moreplace with incredible customer service, genuine care, and a vibe that instantly makes you feel welcome and taken care of. The atmosphere is friendly, fun, and professional all at once -- you can tell this shop is built on trust and pride in their work. Her mechanics are absolutely talented: knowledgeable, honest, and insanely skilled. They take the time to explain things without making you feel clueless, and the work speaks for itself every single time. On top of that, the events they host are awesome and really show how much they care about their community and customers. If you're looking for a shop that treats you like family and gets the job DONE right, O'Brien's Automotive is it

Came here when I was well overdue for an oil change. The service was quick and I didn't even have…read moreto get out of the car. The crew were very nice and informative. I didn't have a coupon and they found one for me which was very nice. I think it was a great value for my money. Definitely coming back in the future for all of my other oil changes.

Let me start by saying thanks for the chuckle. I could not make it in at 8:00 am on a Saturday for…read moreyou to scan my car for what the manager said could be "maybe oil got into something" and he would have to use a scanner that was not at the location when I went to have an issue rectified on Thursday. I am a teacher and public servant and yesterday I put in a 12 hour work day where I rarely sat in one location and was constantly mobile. My rest is valuable. Upon reflection, NO I won't be by Tuesday which is your earliest convenience so you can scan my car for more issues that your team has caused. I will go to my trusted mechanic and never use Valvoline again. In fact I have already begun warning my friends of your incompetent and rude services. I thought the manager was professional but his cute giggle after my call explaining I could not make it this morning and would be in this afternoon sealed the deal. Arrogance, rude, ridiculous arrogance. I have used this location for upward of 20 years not consistently but whenever I am in the neighborhood and need an oil change. The new guard is young, and barely speak. Bark orders at you from the moment you roll in, and then do the classic up-sell. They up-sold me an air filter on April 17th and I bit. The next day my car was jerking (old manager boy let me know that there is a difference between jerking and shaking as if that were super critical to me and my situation.) I am a teacher and have few days off of luxury. I took a day to run errands and returned to Valvoline to let them know that something was wrong. Alas they showed my the air filter box they had broken. They scrambled and scratched heads, called manager. I sat at their place for more than two hours of my day. They finally told me they would do a temporary fix for my car and the part would be in four days later. The fix. The fix was in a Home Depot bag on my engine. Tape. They taped my damaged air box together. It jerked and shook more as per my laments understanding of my car. I felt concerned this could further damage my engine. I contacted corporate and have yet to hear from them either. Taped my air filter box. Tape. I could have had my early elementary school children do the temporary fix. I got the call for the part in two days. Maybe corporate called them to repair this. Who knows? I've communicated with 0 professionals. They replaced the filter with a new one (they showed me the box.) I drove away and low and behold, when it idles it JERKS. I came back. A young mechanic tells me that's what happens when a vehicle has over 100,000 miles on it. What a laugh. My vehicle has about 67,000 miles on it and was fine before any Valvoline folks laid their hands on it. Old manager comes on out and drives it. That's when my wording was corrected. Sir, my wording doesn't matter. Fix what you broke. Yep, it's jerking. He pokes around, I stand around, he unscrews, etc, etc, etc. Says he needs a scanner to check. Tells me to come in tomorrow. I am a teacher. I have 0 tomorrows. Tells me to come in 7-8am Saturday. I worked over a twelve hour shift yesterday. I need my car, I need it to work well, and you need to meet my timeline because my car had 0 issues until your service center. ZERO. I call to come in this afternoon. He won't be there. As a manager you should probably be there to fix what your team broke, to make right, to rectify. These mechanics and this manager seem to give no cares about the consumer. The Valvoline office is obviously the same. I am very curious to see what my solid and steadfast mechanic will tell me you all did to my car. Not you, not Tuesday and not ever. I will use my mechanic for my oil changes. Not this crew. If you like to gamble on the health of your vehicle, go to them for a quick change. Otherwise use someone with integrity.

Went in for an oil change on a weekday and they weren't busy. It took maybe about 50 minutes from…read morecheck in to check out. Yet what was frustrating is that they didn't clean the oil pan after they changed oil so I had a dinner plate sized stain on my driveway. I took it back the next day and they cleaned it up, but it was not a pleasant experience

I had a tire blow up on Sunday, I was able to reach the store at about 4:45/4:50 before closing and…read morethe person in the store just told me they were closing (closing time is 5:00pm). I get it. It's Sunday, employees probably aren't paid enough to care, but it's things like this that can build the reputation of a store. Changing -one- tire doesn't take one hour, in a common size takes five minutes at most, ten if you take it easy. Luckily i called a mobile tire installer who showed up and changed my tire. I drove by the day after and I saw they blocked the parking lot, I'm assuming might be pretty embarrassing to have someone stranded with a flat in front of a tire shop and refusing service because it's almost closing time, but not yet. Great job guys, I used Firestone before, I'll go to discount tires / tire rack from now on.

Always going the extra mile. Can call Rob anytime and he fits me right in. Thorough in all work and…read moreexplains things well followed by good advice.

Had them do a pre-purchase inspection, they missed the right headlight not working…read more When I told them they made me buy the bulb at an inflated cost $85 (a pair is like $45) and said they'd not charge the $300 for labor. Look it up on YouTube replacing a bulb on a VW Golf is a 5 minute job.

HOW DO YOU MESS UP AN OIL CHANGE????? if i could give this place -1 stars i would. I got an oil…read morechange yesterday- this morning i had oil leaking in my driveway. I will never come back to this location. Do yourself a favor, read the reviews! some of the jiffy locations are good but not this one. Update don't be swayed by these automated "responses from the owner" pretending to care. they will not reimburse you or even own up to the mistake. I had a mechanic check my car out today- what do you know, the oil plug was missing and no oil in my car. Again, never come to this place unless you want to leave with more problems!

Went to get an oil change on weekday afternoon after lunch. The fridge is stocked with water…read morebottles, and the bathroom was relatively clean! Workers are nice. We had to wait about 30-45 minutes, but there were several people ahead of us. We had a $25 coupon for oil change, so the value was great! Definitely bring a book or something to do in case you have to wait!

I have gone to Seymour's for 20+ years anytime I had a vehicle issue. Never went back to them with…read morethe same issue. They always took great care of me. Luckily I have been fortunate with no issues but we had a diagnosis for a large job on another vehicle that I wanted a second opinion on because I had a gut feeling. Lo and behold. Seymour's found the root of the cause and fix that which ended up saving me a ton of money. I will forever be grateful to them and will always lean on them when I am in need for vehicle help. Seymour's rocks. My mechanic shop is better than yours!!!

1 STAR - AVOID AT ALL COSTS…read more I trusted Seymour's Garage with my primary work truck for an engine rebuild that cost me $9,677.11. What followed has been one of the most stressful and unprofessional experiences I've ever had with a repair shop. Within weeks of picking up the truck, it began losing oil at an alarming rate. I had to return it, where they admitted an oil leak related to their rebuild--but still charged me for oil. The problem never stopped. The engine was clearly defective from the start. On December 17, the truck broke down again in Austin and had to be towed back to San Antonio. After another mechanic advised there was a serious internal engine failure, Seymour's took the truck back on December 19, repeatedly telling me for weeks that this was being handled under warranty and that I needed to "be patient." After months of assurances, I was suddenly told the warranty would not be honored and that I would need to buy a completely new engine. No explanation. No documentation. Just a reversal of everything they had told me. During my most recent phone call with Matthew, the situation turned outright hostile. He became aggressive, told me to "come and get your f**ing truck,"* and then hung up on me. At the same time, he threatened to leave my truck outside on the street, even though it is not operable and is still in their possession. As of today, they still have my truck. Because of Seymour's Garage, I've suffered: Nearly $10,000 lost on a failed engine rebuild Loss of my work vehicle Towing costs Rental vehicle expenses Property damage from oil leaks Business interruption and lost income Extreme stress caused by false assurances and abusive conduct This shop took my money, failed to stand behind their work, misled me about warranty coverage, and then responded with threats and profanity instead of accountability. If you value your vehicle, your livelihood, or basic professional treatment--do not bring it to Seymour's Garage.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

Only slightly less expensive than the dealership, but honest, good quality, and fast with their workread more

They fixed our breaks reasonably and quickly under $1000. Not sure how economical this is, but we…read morewere happy with the service.

Goose has always taken great care of my German vehicle. Prompt responses, fair and transparent…read morepricing, and always friendly service. I love that they provide rides from the shop back to my house after drop off. I'll always trust my German imports with Goose!