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    Concierge Autos

    5.0 (3 reviews)
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    Gunn Honda - Waiting room

    Gunn Honda

    (290 reviews)

    As always, TEAM GUNN HONDA came through with flying colors. I came in on a busy Saturday morning…read morefor routine service on my vehicle, and the team got me checked in quickly and into the queue right away. While Ms. Chanti was assisting me, she noticed there was a recall on my vehicle related to an issue I had already experienced before the recall was officially posted. She took the time to explain how I could contact Honda and possibly be reimbursed for the repair -- which was a significant amount and greatly appreciated. She also informed me about an updated part that needed to be installed, and the team completed that while finishing my routine maintenance. In a short amount of time, everything was completed and my vehicle was fully updated. I was extremely impressed with everyone's professionalism, customer service, and attention to detail. The free coffee, comfortable waiting area, and outdoor seating were also a nice touch. The team at Gunn Honda is outstanding, and I always look forward to having a positive experience there. Special thanks to Ms. Chanti for truly going above and beyond for the customers.

    Took my a Honda in for oil & filter change. Adrian was my service rep. Used Express Lane but no one…read morecame out to greet or welcome me. I had to go in & look for someone to speak to. Adrian offered to help me. After speaking with me, wrote up request and got vin & mileage. Worked with me on cost bc mainly there for oil/filter chg. It was about an hour after giving Adrian the keys and car where I left it. I texted him, then received text saying it just got taken in. In the end all good, but feel that there could be better customer service upon arrival to dealership as well as communication during delays. Good customer service & communication keeps returning customers happy.

    North Park Toyota of San Antonio

    North Park Toyota of San Antonio

    (289 reviews)

    The entire buying experience was smooth, transparent, and stress-free. They answered all my…read morequestions clearly and made sure I felt confident in my decision. I truly appreciate their honesty and excellent customer service.

    Terrible Experience - They Talked Themselves Out of a $68,000 Sale…read moreI walked into this dealership ready to buy and had a pristine 2020 Nissan Rogue to trade in. Unfortunately, the sales team completely blew the deal. They refused to offer anything more than the absolute cash value on my trade-in. I understand dealerships need to make money on trades, but I don't need a lecture about it. My job was to bring them a quality vehicle; their job was to figure out how to make a profit. I was willing to move forward, but their rigid "take it or leave it" stance made it clear I was better off walking. When I told the salesman I was leaving, he literally said, "Go ahead and walk away." So I did. I got in my Rogue and left without looking back. Later that evening around 7 PM, the salesman texted me asking if I had ended up buying a car yet. The very next day, I went to another dealership. They immediately offered me $13,000 on the trade (significantly more than what was offered here), knocked $1,500 off the price, and didn't push any dealer add-ons. I drove away happy in my new vehicle on May 1st with zero hassle. This dealership single-handedly lost a $68,000 sale because they wouldn't budge even slightly on the trade-in. If you're trading in a vehicle and expect fair value, look elsewhere. Very disappointed. They did turn the super loud music down. It was bothering me very badly by the time I came back in to talk to the guys so that was a plus at least they thought about me for a little bit then, as soon as I start walking away, the music got turned right back up, so that was kind of disrespectful.

    Northside Chevrolet

    Northside Chevrolet

    (263 reviews)

    We flew from Hawaii to Texas to purchase the 2023 Corvette Z06. This dealership greeted us…read moreinstantly and provided excellent customer service. Our salesman, Emilio was the most helpful and touched based with my husband throughout the order of his new corvette Z06. Finance department, Lawrence was thorough with the paper work and made the process go very smoothly. He answered all our questions and it even made it easier to talk to him because he is originally from Hawaii. Awesome service was provided from beginning to end. Purchasing a new vehicle from this dealership, please ask for Emelio and Lawrence. The waiting room has a range of complimentary drinks too and while waiting I was able to relax and sip on an expresso and I also purchased two hats from their merchandise shop, which was just around the corner of the waiting room.

    Brought my 2025 chevy trax in yesterday because the engine light came on. I bought this car 6…read moremonths ago , it has 8000 miles on it , so its still be under warranty. I was told it was an evap leak and to bring in back in the morning so I set an appointment for 7 am. I arrived at 655 gave them they keys and sat in the lobby for almost 3 hours waiting for some one to give me some info, until I finally went to ask about my car. I was told they just got to it and would let me know when they had some news. I decided to go home I stead of sit there getting angry. They called shortly after to tell me it would take until Monday to fix and they would provide me with a car rental on them since they didnt have loaners. 4 hours later I was finally able to pick up the rental only for them to charge me 100 dollars. How in the world does a " car rental ON US" equal me paying 100 dollars? I am very disappointed in my experience here, I don't see myself ever using you guys again which sycks because I loved chevy

    Concierge Autos - car_dealers - Updated May 2026

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