The service dept. seems totally unmanaged and rather unprofessional. I asked the name of the…read moremanager over the service dept. and was told they could not give out that info! This place needs to get its act together if they want to survive.

It is my understanding that this NIssan dealership went under new management in Sept. 2025 and is…read morenow Champion Nissan. Looking to purchase a new vehiclae, our first stop was to Champion Nissan in New Braunfels. We were met by sales consultant Liam Conway. I explained what I was looking for and he was able to provide the differences of the two different Rogues I was interested in, the necessities vs. nice to haves keeping in mind the price point I wanted to stay in with payment. He and Jason Mozisek were able to number crunch for me and made the price/payment work within my budget. Liam was very professional, understood what I was looking for and was NOT a pushy salesman (like some can be). I returned later that afternoon and purchased the vehicle. I appreciated Liam Conway's great service, knowledge and professionalism that helped in my decision to purchase the Nissan Rogue. I highly recommend you visiting Champion Nissan and asking for Liam Conway! Thank you Liam.

Went here to a classic car show they had and what a selection of cars they have here! They had…read moreeverything you could think of, even the Mystery Machine! Great place to check out if you get the chance!

Very cool place for looking. We came for a cars and coffee show and had a great time. So much for…read morebuying I can't recommend as that's not what we were here for. But they have lots of inventory and great cars but it seems very sketchy as they have lots of strange rules when buying. Couldn't say I'd recommend for buying but definitely worth looking around at the neat cars!

Good selection, sales guy Tyler was great. He was very helpful. Nothing against him…read more Dealership was off, prices were high! Added a "C Bond" windshield protection for $999!! What a scam. Just painters tape to act like they did something and maybe some RainX sprayed on the windshield.

Prior to this year, I would have given SM Toyota a five star review. When Melody was the Service…read moreManager, everything was fantastic. However, last year the service department lied multiple times. They lied about windshield wipers stating that I needed new ones after my son had just installed brand new ones. They lied about my brake pads stating I needed new ones: on one service inspection the pads are 4mm and the next they were 9mm. Additionally, they wanted to charge me to look at the situation with my brakes after they had already previously charged me and this is supposed to be part of the inspection when they rotate the tires. They used to provided delivery and pick up service and then suddenly told me they don't do that anymore. They also scratched the side of my car when they ran it through the car wash. And they tried to lie and deny it when they dented and scratched my son's truck when he took it in for service. They even went as far as showing us videos of a truck that was not his to try to prove they didn't do it. We ultimately proved they did and so they fixed it. And to make matters worse, when I brought these issues to the general manager, TJ Kendall, he just decided that they would not work on my vehicle ever again. REALLY! And if we want to go back to the beginning when I purchased my 2021 Highlander Platinum edition for about $50k, they messed up on the financing and wanted me to come back and give them a new check. And the finance guy argued with me about it repeatedly, even though I explained I wasn't even in the state. Nor had I actually taken possession of my car! Again, REALLY! And I'm the unreasonable one. I don't think so. I did contact Toyota Corporate and they started out saying they would take care of the situation and ended up stating that ultimately it was up to the dealership. I think Toyotas might be great cars, but the next time I purchase a new vehicle, it definitely WON'T be from San Marcos Toyota. And it doesn't matter if you're a repeat customer. We purchased 3 brand new vehicles from them in 3 years. Two of these vehicles were they high end Highlander Platinum edition for approximately $50k.

Lack of efficient operations and customer service. My car had a few recalls so I made an…read moreappointment 2 weeks before I brought the car in. After holding my car for a few days, I was told that they did not have all of the parts so I would have to come back. 1. They should have made sure that they had all of the parts prior to my arrival or give me thr choice to reschedule. 2. I asked them to wash the outside of my car, they said they won't if its raining (it would still take the dirt off) 3. Due to the rain, they left muddy shoe prints all over my interior, even the carpet area. I asked if they could clean the inside and they said, you didnt purchase the car from us so we don't clean the interior. Horrible experience in total and my 2025 equinox still has unfixed recalled parts.

DO NOT BUY AT THIS PLACE!! -0 STARTS!!!!…read moreBought a truck and it had issues... took it back right away and they did not take care of them!!! Worse place to buy....

Best GMC Buick Dealership in the South Texas area, Great Prices no Dealer Addons and they don't…read moreplay games, Great Ownership and Management. They have a 4.9 customer reviewers rating.

Had this vehicle little over 2 months had a problem three day after I got it and it was taken care…read moreof, as well as looks it still whole water in area they replaced but I'll get over it. My problem is it's making a noise coming from engine ,ac,or alternator not sure and neither do they. I recorded the noise and took it up to them no idea they say. Now I'm ask to come by every day until they can hear it. Lol I shouldn't have to do that for 2025 GMC Canyon, I'm disappointed I really like the style, color of the truck but now I'm scared to drive it and I go to Kyle every day for appointment. I'm not happy..js

I want to recognize Nick in the parts department for assisting my husband on 2/18/26. Thank you for…read moreyour kindness!!

Worst experience with a service department. Made an appointment to get my car looked at because of…read morea check engine light. I bring it in on the day of the I was scheduled. Now this is the very first time I've ever had to bring it in since purchase. Only to be told it will be 2-3 days DAYS! Before they can look at it. Not including weekends. 2-3 business days. They also have ZERO rentals available. I took the day off work to bring in the car. If anyone would have explained this before coming in. I would have found someplace else to take it. They are lucky I can't give them lower then 1 star

This is now Cavender Nissan. Recently moved to the area and had an oil change and tire rotation…read more Their prices are competitive for what you get for this service, plus being with a dealership gives me piece of mind that work will be done correctly since I travel a lot for work. Mike was very friendly and knowledgeable, and I was out in less than an hour. Looking forward to making them my go to dealership for future service.

This dealership is now Cavender Nissan and I cannot say enough about the wonderful experience we…read morehad in buying a new Nissan Rogue for our fresh TXST graduate. The online advertised price was EXACTLY the price we paid. (We've had terrible prior experiences with other dealerships tacking on thousands of dollars in surprise mandatory fees when it came time to sign papers. The opposite was true here! Pricing was transparent and straight-forward.) Bryan was super responsive, honest and kind in his treatment of our daughter when she came in to test drive. Jay in financing was so reasonable and easy to work with. He got us a fantastic finance rate with a credit union local to us and I was able to sign everything electronically - It was incredibly easy and low stress. I'm so impressed with this experience and so very glad Cavender had a vehicle my daughter loved on their lot. I'd give 10 stars if I could!

Buyer beware... PLEASE have a 3rd party inspection IF you are thinking about getting a vehicle from…read morethem. They get the vehicles running just enough to take advantage of people. Trash business, ran by trash people.

This is the place you can run over there just looking and drive home a car when you was not really…read morelooking .but how could you pass up such a good deal on a Toyota SUV 2011 ?who cares in excellent condition drives great . so if you need a car in San Marcos check them out !