We have been using Towne Cleaners for the last five years. Partway through that time, the business…read morepassed to new owners, who have been just as professional. helpful, and friendly. I get my work shirts cleaned here, as well as the occasional comforter or large item. In today's economy, it isn't easy to run a small business, but I am happy to support this family business. Give them a try--you won't regret it!

Great guys great service . Used to go there all the time when I lived in Vista . Second to none!read more

He charged me less after discovering he counted clothing pieces wrong at drop off. Appreciate…read morehonest businesses.

Extremely disappointed in the customer service here. I spent quite a bit of time researching…read morecleaners with good reviews because I wanted to make sure my clothes would be properly cared for. Although it's a bit of a drive for me, I ultimately chose Cleaner Cleaners based on their reviews. My initial experience was great. Drop-off was smooth, and the customer service was pleasant. Unfortunately, after picking up my clothes and getting home, I realized that one of my pairs of slacks had been damaged. There were shiny marks imprinted all over the fabric that were not there when I dropped them off. I brought the pants back to show them and asked whether the marks could be removed. I was told they could not be fixed. At that point, I asked for a refund for the $10.50 cleaning service. The response I received was, "For what, cleaning them? We don't guarantee a result." I found that response incredibly disappointing. I was only asking for a refund of $10.50 for a service that resulted in my pants being permanently damaged, when realistically I would have expected a business to offer to compensate me for both the cleaning and the approximately $60 pair of pants they damaged. Instead, they refused the refund and offered no apology whatsoever. I was also sarcastically told to "call the pants manufacturer" because supposedly the fabric was the problem. If they believed the fabric could not safely withstand their cleaning process, I'm not sure why they proceeded with cleaning the pants in the first place. I also dropped off the exact same pair of pants in a different color, and those came back completely fine, so that explanation doesn't make much sense to me. Mistakes happen, and I would have been much more understanding if the situation had been handled with basic accountability and customer service. Instead, I left with damaged pants, no refund, no apology, and a dismissive attitude from the business. Overall, I absolutely do not recommend this establishment. My biggest issue isn't even that the pants were damaged -- it's how poorly the situation was handled afterward.

Fairlane Cleaners…read more This is the laundry and dry-cleaning place my husband really likes. It's close to our home, and the staff here are very friendly and helpful. Sometimes if a shirt is missing a button, they kindly fix it for us. Although there is usually a fee, some places don't always remember to take care of special requests, but here they do. The prices seem reasonable compared to other shops around here. That's one of the reasons our family feels comfortable and confident dropping off our clothes here.

This place is the most awful business! This owner cannot be trusted! We paid for tailoring of a…read moresuit and planned to pick it up the day before the event. I came to pick it up and it was not ready. I was calm and asked when it would be ready. I asked if I could come at 10am the next day. He said how about 11am. I came in at 11:30am and it was still not even done! He wasn't even there and the employee had no idea what I was talking about. The employee is scrambling to help me but this is pushing our time too close to the event. I have been loyally coming to this business for years and when the ownership changed hands it has gone so far downhill. I will NEVER come here again. This man is awful.

I brought in two relatively inexpensive loungewear outfits to be pressed. Seyed was friendly and…read moreprofessional. But the first thing I noticed was a sign in their front window indicating that they care about the community and the people in it by offering a service that I've shared a photo of in this review. Pressing my two outfits elevated them, and I really appreciate how much nicer they look. Weeks later, I brought Seyed a cherished stuffed toy that needed some "maintenance." He handled it with care and expertise, and I can't wait to regift the stuffed toy to my future grandchild. I highly recommend Melrose Cleaners for all of your garment needs.

BEWARE: This is not a dry cleaner, as advertised. I brought my wedding dress there to get some…read morelight dirtying of the train cleaned. They were supposed to have my dress done 9/4 but did not complete it until today - with my wedding this upcoming weekend. They wet washed a beautiful $6000 Alexandra Grecco gown, a buttery soft silk crepe. It now looks like it is tie-dyed with stains, only a few patches of the original ivory color showing through. It also feels like cardboard now, the buttery softness completely turned to starch. It is legitimately unwearable. I am at an absolute loss how absolutely idiotic it was to wet wash it when I asked specifically for dry cleaning. And it is clear with that material type and the gown type that you would not just throw it in the wash. We can tell it was wet washed because the hook is now rusted and the soft crepe feels starchy. And, the staining is all over the gown, even in the lining underneath. There are also at least 7 snags on the dress, and black marks all along the bottom. They tried to tell me that because the "dress is old" it should not have been cleaned. However, Alexandra Grecco did not even start making dresses until 2014, so its wild that they think this dress was an antique. Also - if you have reservations about its ability to be dry cleaned TELL THE CUSTOMER! Don't just ruin it!! I genuinely don't understand how they could mess this up that bad but DO NOT use them for anything, ESPECIALLY anything you care about or need dry cleaned. Then to keep the dress weeks after the original date it was supposed to be completed gave me NO TIME TO FIND A NEW DRESS. These people are terrible. Buyer beware.

I've gone here multiple times and can say with such confidence that this is the best dry cleaners…read moreI've been to. They have great customer service and are always prompt to assist. You hardly ever have to wait in a line and the clothes always come back smelling and looking so clean! Highly recommend and will continue to bring my dry cleaning here:)

Messed up my short string. And they thread needles through clothing. Absolutely not going back.read more

They ruined one of my shirts. Got it back with a new stain that wasn't there before and isn't…read morecoming off. They are also very expensive. Won't be going back.

Absolutely amazing!! Got my wedding dress sleeves tailored here and they did a great job! I also…read morehad them press my dress and it was PRISTINE. But the MOST amazing thing was they altered my fiancés Versace shirt which is silk twill. This is a very complicated and specific job and they did amazing!!! Highly recommend this place for any and all services they offer. Extremely professional, well priced, and excellent customer service!

If you are looking for a professional and efficient cleaner look no further, the staff will great…read moreyou with a smile every time. Sonia on the front counter is always friendly and the work is always perfect everytime. Do not pay attention to the low reviews, this is the place to go.

I've never had any problems with the cleaners. Everything is always on time and the Service…read morepersonal are always kind and professional.

I highly recommend Kim's for all your alteration needs! This is the second dress I've brought to…read moreher, and once again, I was incredibly impressed with both the quality of her work and the level of care she puts into every detail. When I dropped off my dress, I told her I was perfectly happy with a simple hem. To my surprise, she went above and beyond and preserved the unique pattern along the bottom of the dress instead of just shortening it. She didn't have to do that, but she wanted the dress to look its best and it really showed. That extra touch made me think, "Wow, she truly cares about making her customers look and feel great." It's rare to find someone who takes that much pride in their work. On top of that, she finished the alterations ahead of schedule so I could have my dress ready for an upcoming trip. I really appreciated both the craftsmanship and the excellent customer service.

I genuinely like Sean and his family, and I believe they work hard. Unfortunately, good work also…read moreincludes taking accountability when something goes wrong. After three separate incidents where my clothing was damaged and no responsibility was taken, I can no longer recommend this business. First incident: I brought in two brand-new Dixon shirts to be dry cleaned and pressed. When I picked them up, both collars were damaged and the color had faded. Rather than acknowledging the damage, Sean blamed the shirt material and suggested I contact Dixon. His response was that he would even explain their process to Dixon. Fortunately, Dixon stood behind their product and provided me with a full refund. Second incident: I brought in six pairs of my Levi's cargo shorts (approximately $60 each) to be dry cleaned and pressed. Every pair came back with damaged snap buttons that no longer worked properly. I brought the issue to Sean's attention, but once again there was no accountability. Instead, I was given another explanation of their pressing process. I reminded him that I have never washed or pressed these shorts myself--they have always been professionally cleaned by his business. Nothing was done to correct the damage or make the situation right. Because I genuinely liked Sean and his family, I gave them the benefit of the doubt. Third and final incident: I purchased seven brand-new pairs of the exact same Levi's cargo shorts. Before leaving three pairs with Sean, I specifically asked him to inspect the buttons because of the previous issue. He confirmed they were all in perfect condition. When I picked them up, one pair had the exact same button damage. This time, instead of apologizing or offering a solution, Sean spoke with his mother and then told me they would no longer press my shorts because they were afraid they would damage them again. That response was unacceptable. The problem is not my shorts--it is the process being used to press them. Rather than correcting the process, repairing the damage, or standing behind the service they provide, the solution was simply to refuse future business. After damaging hundreds of dollars' worth of my clothing over multiple visits, no effort was made to repair the damage, replace the items, compensate me, or retain me as a customer. Mistakes happen in every business. What separates a great business from an average one is how they respond when they make those mistakes. Unfortunately, accountability was consistently replaced with excuses. If you choose to bring your clothing here, understand that you may be doing so at your own risk. If your garments are damaged, don't expect ownership of the problem or a meaningful effort to make things right. Sean, if you choose to respond to this review, I hope you publicly address the real issue: accountability. You allowed a loyal customer to walk away after three separate incidents without making any attempt to resolve the situation or preserve the relationship. That speaks louder than any explanation of your process ever could.