Turned a white boss button down from white to pink and it was nothing but arguing that they didn't do it. Lost my business.

I brought my suit here to be cleaned, and unfortunately the experience wasn't good. When I picked it up, the same stain was still there, and I was told I'd have to pay again to have it re-cleaned. On top of that, I noticed a safety-pin hole in the fabric for another suit i brought in which was an expensive suit, so that was disappointing. I'm sharing this so others are aware and can check their items carefully. I was hoping for a better resolution but didn't receive one read more

Plaza South Cleaners - Photo of the business. - Dry Cleaning Near Me - Carlsbad, California

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Family owned and run business! Sung and his father are great and always deliver on time with quality service. Price is a value and experience in handling premium attire and have helped my fiancè and I with repairs of damaged clothing as well. High recommend! Theyre my go to for all my business clothing dry cleaning. read more

Very nice owner and staff. Quality dry cleaning as well as alterations. Alteration prices are lower than competitors in the area. Located next to Sprouts. read more

Worst dry cleaner ever. "Cleaned" a bench cushion for me and didn't get a single stain out but charged me $35. When I picked up the item I asked if he got all the stains and he said yes. I go home and unwrap the plastic and every single stain is still there. When I came back and asked for at least a partial refund he refused and started raising his voice. Awful customer service, nasty attitude, and ineffective cleaning. With so many dry cleaners around, this one should be avoided. If I could give zero stars I would. UPDATE: I took the same cushion to the cleaners across the street - CARLSBAD PLAZA CLEANERS - and they got ALL the stains out!!! read more

Sun and his staff provide excellent and friendly service. I'm very pleased. Please continue to support a great small business like this.

Quality. I got my plants hemmed and they are perfect . I just want to recommend this establishment for quality. Last time I got my pants fit to my height , there were perfect. Good for price too . Only 29 for 2 suit pants to be hemmed. Thank you for your service . read more

There's a gentlemen behind the counter wears an opened vest jacket. Really nice guy and and always speaks when spoken to but there's a saying that he says when asking the gentlemen "How is your day is going?" Well supposedly, he gets in trouble every time he makes this statement! Come on People. Its a ritual every time, I step into his building and thats how our conversation starts. So I, encourage everyone to ask him this same question. How is your day going? And listen to his response! Lol Response: old, tired, fat and curmudgeon!!!! read more

I brought two white blazers that started to develop some yellowing to them because I I haven't washed them or cleaned them in a few months. The ladies at Plaza South was able to restore them to back to their crisp, new, white appearance. read more

I recently moved to the area and was in need of a Dry Cleaner for my dresses and my husbands suits. I searched on Yelp and started calling around and was shocked when I heard everyone's prices! I then found Plaza South and saw that they had a 20% off Yelp Check In offer. I figured, why not give it a shot? I was pleased to find out that not only were their prices slightly lower than the nearby competitors, but they're quick and do a great job. I received our order of 7 pieces back in 2 days and they did a wonderful job. So glad that I found my new Dry Cleaner! read more

I've been going here for years. They have reasonable prices, do a good job, and always get things back to me within a few days. The store manager, Sung, who is always at the front is also a very nice guy, and I always have a great time talking and joking with him. I highly recommend them and wouldn't go anywhere else! read more

I found this place on yelp and fortunately it was close to my house. As I checked in on Yelp while picking up my dry cleaning, a coupon on Yelp was offered for 20% off my order, Sweet! Unfortunately, the owner didn't see it that way and refused to accept my Yelp coupon. He told me they did not take them anymore and it was not supposed to be on Yelp. Natuarally I thought I myself well that's a YOU problem not a ME problem. Needless to say they will not be getting my business any longer since they won't honor what they are advertising. All of this could've been avoided by honoring the 20% off my $20 dry cleaning, a $2 discount. It's about the principle, How will they react if they ruin an article of your clothing? I don't know. read more

I have been coming to this cleaners for years and they always do a great job and if I need something quick they can always accommodate. In all the years I have been coming here I have never had an article of clothing damaged and I trust them with my finest vintage pieces. They are friendly, reliable, and always accommodating. I wouldn't hesitate to recommend them. read more

If I could give zero stars I would. I brought in a jacket to replace the zipper. They told me they would try to match it exactly, but if not that they would find the closest to it, which I agreed to. A week later, I return back to pick it up and the guy tells me that they didn't replace it because they couldn't find anything exact but something close to it. I asked why they couldn't call me to tell me? His response (obviously lying) "oh yeah I was going to call you today"... Mind you I was supposed to pick this up on Thursday today is Friday (I dropped it off a week ago!) Horrible service. read more

These guys do a nice job but a little on the expensive side depending on what you need. Super friendly and always have a smile on their face. Comforter Down Queen - $50 bucks or so. Hems are a little high, but the cleaning has always been great! read more

I have been going to PSC for a while now and they are the only ones I can trust with my clothes. They have great customer service!!! They have been doing this business for so long, they know what they are doing! So, if you need your clothes cleaned or altered go to Plaza South Cleaners!!!! read more

I wish I could give this place negative stars. My long time dry cleaners unfortunately closed due to the pandemic. I decided to give this place a try since it is on my way to and from work. I dropped off two blazers. One came back fine, the other, a brand new $130 blazer, had the inside lining completely scrunched up. As it would buckle when trying to wear it, I brought it back and explained the issue. The man at the front, didn't get his name, proceeded to tell me that he didn't see an issue. I told him giving me the blazer like this was unacceptable so he begrudgingly said he would take it back and try to flatten it out. I came back to pick it up and half of the lining is still scrunched up. He said it's not his fault and refused to try to fix this issue. He said "go call the BBB" if you're that upset" and claimed that he had never received a complaint before me. Even worse as I'm leaving and explaining that I'll be filing a complaint he yells out "checkmate". Horrible human, worst service I have ever received in my life. Take your business elsewhere, like Ponto cleaners or Village Cleaners in Carlsbad. He also charges $9.50 to dry clean a blazer when they both charge between $7-$7.50. read more

are you kidding me? Brought my wifes ball gown to this place because it was open at 7 and it was 6:20 so we were rushing. When we got there, i told my wife to quickly get off while i parked my car thats how much in a hurry we were. So we walk and and my wife is explaining what she needed to get done. Turns out that what she needed was too hard for his dad!! all she wanted was to sew the front a little bit because it was showing too much cleavage and he said it was too much for them!!! so my wife took it home and did it herself and shes barely knows how to thread the needle much less sew and shes blind as a bat. i do not recommend this place to anyone especially if you think you dress needs "major alterations" because this guys dad wont be able to do it. read more

I have been here a few times out now. Every time I get my clothes back cleaned, pressed and with no complaints. While they are a little on the higher side that some other places I have gone too, I would rather bring my clothes here and know I am going to get a job well done every time out. They occasionally have coupons in the local community guides they mail to local residents for 20% or so off. read more

This cleaners should change their name to Best Cleaning~Best Service! This is the best cleaners! I pride myself on great customer service and each time I come here they are very friendly and welcoming! I have never had a problem with the cleaning service and they get out a lot of stains that I could not get out of my slacks. read more

Use this ethically challenged business with caution! They "Lost " 4 expensive shirts and then blatantly lied to cover up their error. This was a frustrating experience to say the least. read more

Sad to say, but we won't be using them anymore. I wear a uniform and they lost three shirts ( I only get 4) and denied losing them. In addition, they took a black and white checked shirt and bleached it out to red and white! My husband went to cleaner and they denied that it was their fault- until my husband pointed out that shirt was STILL original black and white color under the arms!! Hard to deny it then. Lo and behold , they also found my missing uniform shirts and his missing laundry as well. My husband demanded free service at that point and did not pay for any dry cleaning but he was out a custom work shirt. We are moving on and cannot recommend this cleaner . read more

Fast, friendly and they do a good job. The owner is funny and really nice. I'd recommend to anyone.

WARNING! THEY WILL DESTROY YOUR CLOTHES! We took my wife's wedding dress, a jeweled dress, and my silk pants there and they were all visibly damaged. First off the wedding dress was burnt and the smooth chiffon is now crackled all over like it was wadded up then steamed. The jewels on the second dress were hazed over and dull, she will have to have them all replaced. My silk pants were slightly shrunk but came back much lighter in color, in this case they still look ok but I am still upset there is so much difference from when I dropped them off. Bottom line, this place sucks to have your clothes cleaned. Andrew read more

Great fast service. Environmental safe chemicals. Good location to do my weekend shopping at sprouts and then pick up clothes. They are always open. The son that works in the front store told me that some of the people negative reviews are confusing this store with the one by Vons. I have never had a bad experience here. Prices are reasonable for an environment friendly dry cleaning. Came from OC and the price is double up there. read more

My favorite cleaners! I had my wedding dress altered and dry cleaned here and they did an amazing job! Our clothes always look great. They really go above and beyond to keep customers happy. Very friendly staff! I love this family owned small business! read more

I use this business weekly for my dry cleaning and my clothes always come out clean, pressed, and looking great!

I've been to Plaza South Cleaners about 5 or 6 times now and I've never had a problem. I don't find they are any higher than any other decent cleaners. The ones that are super cheap are usually too good to be true. I'd rather pay a bit more for better service. I was going to a really great place up in Oceanside where the owner walks your clothes out to the car for you but... talk about PRICEY.... just can't afford that place. This seems quite reasonable in comparison and it's extremely convenient... located next to Sprouts, near Vons, CVS and everything else you can think of needing on a errand run. Caution: Watch out for Snow Ball their killer Maltese. Not friendly... don't even try. ;) read more

Horrible service! I have to pick up 3 shirts because they didn't clean them!!!

I have been using this company for nearly 6 years now. The dry cleaning always comes out nice without odor like some places. The laundered clothes always look nice. I even took an outfit there that I had spilled oil on and didn't think it would ever come out, I showed them and when it was returned to me the stain was gone! My favorite outfit was saved!!! If you want an honest company who does a great job then this is the place for you. I am not sure why some others have mentioned such a poor experience. Too bad people with a negative experience are so quick to complain but those that have good experiences often do not say anything. read more

This is the worst dry cleaning service I have ever experienced. 1. They are WAY over priced. $3 to sew on ONE patch that is 1 inch by 1 inch in size and they don't even clip the threads from it. 2. They very noticeably stained a military uniform blouse in 2 locations. I had to point them out to them, so they re-cleaned and re-pressed the shirt. I got it back and one of the stains was still there... dark in color and on the collar. Then the woman insisted that the stain was there when I brought it in. I'm sorry, but in the military we don't have dark stains on our dress uniforms and take them to get pressed and wear again. The stain was not there. (After going back for it a 3rd time, they got it out) 3. They pressed the blouses the first time with noticeable wrinkles in them still. They pressed it a 2nd time with military creases, which we specifically asked not to have done. The third time they were supposed to iron it by hand (which I paid extra for) and there were still large lines of wrinkles down the front of the shirt and shoulders. 4. I dropped off two ODUs to be pressed and they pressed them fully buttoned up (they have to have creases in the top) and I had specifically told them what had to be done and showed them. 5. The same 2 sets of ODUs were to be cleaned, pressed, and have patches sewn on the collars. After having them a week... I returned to pick them up... they only pressed the uniform and did not sew the patches on. On top of all of this... it took me about 3 weeks to get everything back. Whenever I went to pick up something for the initial time, it was not ready and I actually had to go there after closing time because they didn't finish my stuff (as if I have nothing better to do than hang out at the dry cleaners for an extra HOUR). When I originally dropped my stuff off they told me to come back in 2 days for pick up. I told them it wasn't necessary because I didn't need any of it that week, and gave them 7 DAYS to have it all done... Only half of it was finished on time and NONE of it was done correctly. I will NEVER go back there. The only good part: It was a family run business and the owner's kids spoke perfect English... the owner's.... not so much. read more

This is a great neighborhood dry cleaning service! They have always done a great job with my clothes, never lost anything, and do a quick turn around! The service is great except the curmudgeon at the front is "fat, tired, old and ugly..." hahaha read more

Active duty avoid this shop for your uniforms. They quoted a price and then upped the charge by $6 at pickup time, claiming a mistake. Also offered a 15% military discount initially, but this was also taken away when checking out. Overall prices are several dollars higher than other shops and the customer service when trying to understand this situation was pretty poor. read more

I've been taking my dry cleaning here for over 12 years! The best around! Wouldn't take my dry cleaning anywhere else and I'm picky! Awesome customer service! The sweetest most personable people! You won't be sorry! But...on a sad note, I've been ill and hadn't had any dry cleaning to take in for some time, Today I went to drop off my dry cleaning, when I got inside I noticed my sweet lovely friend wasn't at the counter to greet me as usual. I asked where she was and her son told me she died a month ago from cancer! Cried my eyes out! If you ever had the pleasure of meeting her you'd never forget it! The world is a sadder place without her! read more

Zero stars. BEWARE! Terrible workmanship and customer service! I brought in four pairs of new pants to be altered. They cut them 1.5 inches too short! I brought the pants back and they sewed on the cut off pieces thinking that is acceptable. It looked like crap and was insulting to me. I requested money to replace the pants they ruined and they refused. I gave them all four pairs of pants - I can't wear them. Very shameful. read more

Think twice about using this cleaners. They are one of the more expensive cleaners in the area. Have been using their service for sometime but learned a lesson today . Went in to pick up dry cleaning order this morning and was asked to pay more for the service than was written up at time of drop off. Owner claims her son wrote up the original ticket with the wrong price. Granted it was only a $6.00 difference ..but it's the principal. Since when can a business take what I would call a "signed order"...ticket with cost for service to be completed and raise the price at pick up? They need to train their employees (owners son) better on how to recognize the garments when they are dropped off. Besides their son and daughter..communication is a real issue. Better understanding of English and business etiquette is needed. read more

I have been using Plaza South Cleaners for close to 10 years now. My husband likes them best because his shirts come out clean and without the odors that most other cleaners leave in them. I have had them clean everything from formal wear to sweaters and they alway look great. I haven't had any major mending jobs but have had them do some small repairs and have been happy with the work. It is a first class family owned operation and the people are so very kind and helpful. read more

This place is schocking. They lost 3 of my husbands' shirts but tried to say that they mis counted. I had been counting with her so we did not both miscount by 3. They called 3 days laters to say that yes, they had given the three shirts to someone else as they had called in. When we tried to get the shirts back, they told us that the customer had not been in to return them. I paid for my dry cleaning when they originally lost the shirts, -$32 and there was no utter of an apology at the time or a suggetsion that they might cover the cleaning since the shirts were $60 each, it would have been a gesture. I called today to see if they had the shirts and the owner, the husband hung up on me. I just had a new baby so am not interested in getting emotional and upset about it but really!! Kind of unbelievable. When they were in denial, they tried to blame it on my baby saying- " we miscounted because your baby was so cute"..I am switching cleaners after 4 years of service to these people and hundreds of dollars. read more