My experience with Total Energy Management was 5 stars. Rowdy Yates, the Home Comfort Specialist…read morewas highly professional and walked me thru the process of getting a new HVAC system. He even made sure I had a temporary window unit to use. The entire installation team was top notch!!

After 100+ degree day, we woke up to no cool air. Called the office when they opened at 7:30 AM…read more Scheduled us in and Gonzalo was at our house by 10:30. He was very pleasant and apologized as he had gone to the wrong house. Fixed our problem as it was a dual capacitor and not too expensive. Within one hour it was up and running and we are cool again I would recommend this company to anyone. Thank you Gonzalo and TEM!

Steve and his crew are amazing. Honest, friendly and very trustworthy. My entire family has used…read morehis company for years. Definitely a great company to get the job done... Steve really goes above and beyond especially during the summer months to help his clients. We appreciate you Steve & your crew.. Thank you for all the hard work & the kindness you show your community

Have used Horst for a few years now and highly recommend them. Steve and his team are hardworking…read moreand trustworthy people who have worked with us to keep our older system going strong. Flexible scheduling has been a lifesaver for us many times, and their pricing has always been fair, whether it's a small service fee or larger repairs. Again, highly recommend!

When you call Bruce Heating and Air they tell you $99.00 to look at the problems I was ok with that…read moreand $127.50 hr. to repair the unit plus part I was ok with that. When the person came to fix the part. He told the just charge for the Thermostat was $333.00 installed and can buy that same Thermostat for $89.00 any place. they tell you one thing and charge you another price. I did call management, and he said that was a fair price, hung up.

If I could give them less than 1 star I would. I am completely disgusted with Bruce Heating and…read moreAir. Three years ago I spent almost $6000 on a new 2 Ton Lennox Heat Pump system for my rental property in Kennewick. Two weeks ago my tenant called me and said the unit doesn't cool, so I called Bruce Heating and Air to have them check on the cooling issue since they're the one that installed it. Their technicians showed up to my property and took few minutes before he found a blown fuse, then the misleading diagnosis started in less than 10 minutes. He said that my compressor is shorted to ground and a $1225 replacement is needed. He installed a new fuse, flipped the disconnect switch and unplugged the compressor so no one attempt to start the unit. I was also told that if I plug the compressor and close the disconnect to get the equipment running, the fuse will blow out immediately. This statement was also confirmed by his service manager, verbatim. I was a bit suspicious to the diagnosis from speaking to the technician by phone about the issue, so I called Jacob and Rhodes recommended to me by an extended family member for a second opinion, and what a difference did that make. Jacob and Rhodes technician came out and diagnosed the issue for free and he said the compressor is fine, it was the fuse that was blown out and that's it, turned it on and the unit still running 7 days later, no fuse was blown immediately like stated by Bruce Heating and Air tech/Service manager. OMG, I was going to be out $1225 for misleading and confusing diagnosis, I was even charged $107 for this poor diagnosis by their technician, which I will not pay. I will also fight for the $215 charge for their yearly service agreement that hasn't been utilized yet from 5 days ago. I will NEVER EVER call Bruce Heating and Air for anything and will avoid them at all costs due to their vague business practices. Here is the diagnosis from both vendors, I'm definitely staying away from Bruce Heating and Air and for sure signing a new yearly service agreement with Jacob and Rhodes. Here is Bruce Heating and Air diagnosis, Who I will NEVER USE AND DO NOT RECOMMEND. 3/18/2024 - met tenant on site. At arrival I found no AC due to grounded compressor blew out disconnect fuses. Contacted homeowner and quoted flat rate warranty compressor replacement unless extended labor coverage was purchased. At this time the compressor is unplugged. Here is Jacob and Rhodes diagnosis, WHO I HIGHLY RECOMMEND. 3/22/2024 - Second opinion. Please check compressor to see if it's shorted to ground, customer had fuse blow earlier, another company replaced fuse, left disconnect off and also left compressor plug off. Arrived on site and checked to see if compressor was shorted to ground, performed meter test and found compressor not shorted to ground. Reconnected compressor electrical plug to compressor and checked compressor windings, windings ohm out good. Dual capacitor test ok at 34.3/4.8 mfd - rated 35/5 mfd, still ok. Contactor contact points are ok. Restored power to unit and test run from room thermostat, compressor turned on and unit began cooling. Compressor amps 4.5 amps. Switched into heating mode and verified reversing valve switching. Unit is back up and running.

Our AC went south during the numerous triple digit days, got…read morean appt. the same day (started calling early) The techs Nick and Seth were fantastic, polite and helpful. Diagnosed issue within 5 minutes, and steared us away from another potental problem by replacing a part that was going to go out. We went from 81 inside to 73 in a matter of 3.5 hours. Phenomenal service and attention to detail. Would not hesitate to recommend them. The cost was very, very competitive and they did not try to sell something I didnt need. I hope they stay in business while we live here as we are fans to be sure. Gratefully cooler, Mark

We were very satisfied with Dayco when the put our system in and for about 9 years after. I don't…read moreknow what has happened to them recently, but I would not recommend them. We pay for a Premium maintenance service and are supposed to have 24 hour emergency service. We couldn't get ahold of anyone for days. They are using an AI answering system that doesn't work. Left several messages and got no response. When I finally got ahold of a human I was told I had to make an appointment because we already used our visit limit,which was only 2 visits a year and that was for maintenance. So not sure what premium service I'm getting! I canceled it and will get someone else to do maintenance. Im sure I cando better than t h e $520 I was paying yearly. Never did get a call back. They don't care!

Lucas went above and beyond! I would highly recommend his company. He was honest, patient and does…read moregreat work. Our A/C failed during the 112 degree heat wave and He came out within a few hours (on the weekend) even though our home warranty would not cover the extra "off-hours" cost to do so. Thank you, Lucas!

We had our A/C fail 4 weeks after we purchased our condominium. Thankfully the sellers purchased…read moreus a home warranty. Advanced Construction was the company I was told to contact. Lucas came out the next day and evaluated our problem. We needed a new coil and the warranty company was very difficult to get ahold of! Lucas help push the process thru and found a new coil locally. In my opinion Lucas went above and beyond to help us out! He showed up on time and went right to work followed up the next day to make sure everything was working properly. We have a working A/C unit. Thank you!

All Climate is highly recommended from my family to yours! Taylor came into my home, was very…read morerespectful and after turning my unit on, he found the problem first thing he looked at. Quick efficient and even cleaned up after himself! He even tested the level of the temp to make sure he didn't have to make it cooler and that was just a bonus and didn't even ask him to! Thanks All Climate for your amazing and thorough service and for having awesome employees!

Great personal service....punctual, very professional and thorough. Would not want anyone else…read moredoing our service. Great value also!! Fully recommend All Climate!

Awesome service and staff. Prompt service and response time and very reasonable in cost. Arrived…read morewhen they said they would and completed service in a timely manner. I highly recommend them for all your heating and Air needs.

We recently had a new HVAC system installed by Welch, and the entire process from start to finish…read morewas seamless and professionally handled. The team arrived on time, was well-prepared, and maintained a clean and organized work area throughout the installation. They took the time to explain the system, answered all of our questions, and ensured everything was working efficiently before wrapping up. The quality of workmanship was excellent, and we can already feel the difference in comfort and air quality throughout our home. The Ecobee Thermostat is easy to use once you get the hang of it. Highly recommend this company for their reliability, expertise, customer-focused service and PRICE. Nick's quote for the new HVAC system outshined all the others! Thank you!

Delta is the only company I call for my HVAC needs. Always the best price and service. They don't…read moremake commissions on up-sales like other local contractors.

Knowledgeable and experienced repair technicians. Fast response time and great customer service.read more