My experience: 1) Went to their website and filled out a…read morerequest 2) Called later to adjust pickup time, person answering phone confirmed the change (BTW, only time they ever picked up the phone) 3) Due to changed flights, need to change date & time for ride. Left 2 messages with them and asked them to call me to confirm. They never did. Should have been suspicious in that their answering machine didn't state name of business but simply said "Hi" 4) Next day, after I never heard back, call and left message to cancel. 5) That same day (day of original reservation) got a text FROM ANOTHER COMPANY confirming I wanted to be picked up at original time on web form request (not the changed time that had been verbally confirmed) 6) Declined stating I had tried several times to change and then canceled. This may have been a "business" previously, but now appears to be only a web site that redirects requests to another company and likely gets a referral fee. Avoid

Booked a 5:30 am ride to the airport on June 27. No sign of a car. Called the number. Mailbox was…read morefull. Sent an email. When no one showed up by 5:45, the only way left to make my flight was to drive myself and park at the airport. Avoid this company at all costs!

I called Lynn Taxi yesterday afternoon and scheduled a pick up to take my inlaws the the cruise…read moreterminal the next day. I made sure to be clear and have them repeat back my location etc. They never even bothered to show up or call. When I called and asked where the cab was, I had a guy who I could barely understand say he didn't know a cab was supposed to be at my address! Don't depend on this company, they are completely unreliable.

From the owner: Providing the best cab service in Lynnwood and surrounding areas.read more

Absolutely NO customer service. And they often send out drivers in their own cars, which can be…read moredicey. There's a reason that, when people have a choice, they use Lyft or Uber -- and often they are cheaper, too!

Yellow cab of Snohomish is terrible. Absolutely terrible customer service. I reserved a cab two…read moredays prior to my trip and reserved a cab a day prior to my return. The incompetent female receptionist made me wait 50 minutes at the airport with my son. I finally had to download the Uber App, registered, put in my credit card information, and found an Uber driver to pick us up before the incompetent Yellow cab driver called me after waiting for 50 minutes to ask me, did you call for a cab? I answered, no, I called your damn office to ask for Mill Creek forecast. Are you kidding me? Who are them idiots? I gave them 4 chances and they failed every time. The incompetent receptionist keeps making me wait rather than to tell you the exact wait time. She kept me and my son waiting for 50 minutes by promising every 10 minutes that a cab would arrive in 5 minutes.

If I could give ZERO stars, I would…read more When I called, the driver did not confirm my address so of course I watched him drive up to the wrong house, and started honking repeatedly instead of calling or coming to the door to ring the bell. So the neighbors were disturbed by the continuous honking in the early morning. Not only that, but when I called the main line to let them know that they were at the wrong house, the person who answered was not the driver and was EXTREMELY RUDE and hung up on me when I asked them to call their driver. He gave me the driver's number to do his job for him. Hello??? Why should I be doing your job? And to top it off, the driver was very late upon arrival and made excuses. He tried pointing out that a car on the highway being pulled over was his reason for being late but there was NO TRAFFIC on his side of the route. DO NOT USE THIS COMPANY IF YOU CAN HELP IT. Try and get a ride from someone that you know because this company does not deserve even a penny for their services.

I requested a ride from Port Angeles to Sequim. The driver was late picking me up. Then he…read moredidn't bring any device or machine to accept my payment. He took me to where he thought was my bank to obtain the cash. They changed the name. As we were driving, the amount of the trip went from $50 to $65. Then in front of my house he wanted me to go in and get a check. Just be aware of these disturbing practices before you call them.

Uber in Seattle is... well, it's what you use because there aren't really any other options. Taxis?…read morePractically extinct. Hailing one here feels like waiting for a unicorn to trot down Pike Street. So, Uber it is. The service itself is hit-or-miss. Sometimes you get a clean car, a driver who actually knows the city, and a smooth ride. Other times you're stuck on a scenic "Seattle detour" that's just code for "the GPS lost its mind in SoDo." Traffic is brutal no matter what, so don't expect miracles--whether you're in an Uber or your own car, you'll be staring at brake lights. Pricing swings with the mood of the city. Surge pricing during a Mariners game or when it rains (so, basically every other day)? Expect your wallet to feel lighter. But compared to the ghost town of taxis, Uber at least shows up when you need it, which is really the only reason it wins by default. Uber in Seattle isn't glamorous. It's not particularly cheap, and it's not always smooth. But it exists, it functions, and it gets you where you need to go--eventually. And in a city where taxis are a relic of the past, that's about as good as it gets.

I just signed up to be a member of Uber,for $35, and then was informed that I had to register with…read moreGoGo Granparent.com; so now I'm confused, requested to call, and never got response; so this was a clear form of "BAIT AND SWITCH ", so sick of scams

Used them to take us from SEATAC to the hotel in Bellevue, and the following morning from hotel in…read moreBellevue to Pier 66 in Seattle. Both drivers provided prompt, courteous, and excellent service in a very nice town car. Company was also very accommodating when we changed the pick up time to the pier. And this change was made at 10:00 p.m. the night before. Communication was great. Their price was very competitive with taxi's and Uber. It was June 18-19, 2026, the week that the World Soccer Cup was taking place in Seattle. Very happy I found this company.

Coming home from a cancer treatment at Swedish and really needed to feel I could count on the…read morecompany and the driver to get me home. I had had horrid wxperience with a cab driver who was NOT driving his own cab & all his records were on sheets of paper on dash He demanded more and stayed in front of my home for quite a while after he dropped me off Scary

Excellent service in every way except for the price. It said on the app the "estimated " price…read morewould be 7-9 dollars to go 1 mile which I thought was fantastic. But then I got the bill and it was $19!!! I called customer service and they said it depends on traffic etc. why would you put an estimate that is less than half the price of the real bill?

They should hit better driver. For my ride from Downtown…read moreHotel to the Airport, he went to the wrong lane (arrival instead of departure), and he was about to force me to get off the car at the arrival lane. So I asked him to go back to the departure lane. It was jammed at the airport. Also he couldn't help for my suitcase. He is a big tall guy, but he said he has a bad back. I am 5'4 skinny Asian.. Wish he could have helped me a little. And he finally charged me $85 total. I feel really ripped off, and was taken advantage because of my broken English? I will definitely never use it again.

Visited Port Angeles on a business trip. Uber and Lyft was not responding, turns out there's only…read moreabout 2 drivers in the area!! Thus guy was the only one to respond when we beeded a ride back to the hotel. And even then, it felt like he was nervous when I was in the car with him. Be careful if you're brown.

First let me say I have had them deliver food in the 'Rona war because my family in particular my…read moreCancer survivor Mother are immune comprised. I stopped after the 1st time do to food being delivered 45minutes, in town, after the restaurant handed it to them. Today while driving my Mother home from a Dr. visit, I was on 8th when I was run off the road. After early causing an multi-car collision crossing the East bound lane then I was forced off the road into the bike lane in the west bound direction. It was so beyond safe I came home an ordered a dash cam. My Mother was very shaken. If your profession is driving one would expect the utmost caution not Days of Thunder antics in residential areas.

When you combine two things like a Taxi and a Tesla, it just gets better. I like riding Taxis in…read morethe 206 because it was really cool to see Taxi drivers ask if I have been in Seattle before. I then later on told them I was born in the area. If you want top service that is worth the price Tesla Taxi is your best bet because other companies are very shoddy. The driver was very nice and the car was very comfortable. I found out this place after wasting money on another company with a driver that circled the same block over and over again. I am happy to say I got professional service without the drama. I am also a former Tesla employee and now I feel very appreciated writing this. Never late and right on time. They responded to my calls immediately.

We booked a ride to Seattle airport with luggage and a pet. It was an excellent service. The…read morecompany responded promptly with the email confirmation, texts with answers to my questions, and reminders before the trip. The driver, David, came early and was courteous and knowledgeable for the electric car. The model S was clean and stylish. The price was unbeatable. We highly recommended Tesla Taxi and will choose them next time.