My son was in a major rollover accident and his car was towed by Cream's Towing. When I came to get…read morehis belongings out of the car I was assisted by Arlene. She was so caring and wonderful. It was a very emotional morning for a Mom to see the car that basically saved my kid's life. Arlene was so helpful and even called one of the tow drivers, Luis, to help get his phone out, which was lodged behind the dashboard. Luis was also very kind and helpful. I would highly recommend Cream's Towing, and Arlene is a gem!

Horrible customer service. I called to ask a few simple questions and was even hung up on. This…read morecompany takes advantage of people in already stressful and difficult situations. My car was towed and they made sure to make it the most frustrating and expensive as they could. I understand that cars get towed and it's my fault that my car was there but they really are just disrespectful and really made my situation as horrible as they could. It felt like they were trying to. honestly I hope they go out of business and the owner ends up sleeping in his truck and it gets towed and who ever they are understands how much a s**t person they are.

Avoid this company at all costs. Whether it's the owner or one of their employees, they drive like…read morean insane person. Just this morning in front of me I saw the giant red truck as shown in picture running stop signs red lights and then speeding up on the highway on highway 12, looking to the left, with their camera up, to try to take a picture of me because I took a picture of their truck at a stoplight. This is not a sane person driving it. Thursday, May 29th, I observed this truck run the stop sign at Challenger way *(just north of Mercury way) westbound, ZERO stop at sign, just rolled right thru, disregarding oncoming traffic.. Then at the stoplight just north of that intersection at Sebastopol road, No stop AGAIN, they ran the red light on a right turn on red. When I pulled up next to them at a stoplight on their right at the next intersection, they observed me taking this picture because then they drove like an even worse Maniac and trying to keep up with me. Making a left northbound on Stony point to get into eastbound highway 12, they swerved across multiple Lanes of traffic while towing a vehicle to get onto the ramp behind me, and then they desperately floored it while towing a vehicle to hold their camera up and turn to the left while they're driving 70 mph towing a vehicle. I can't talk about their towing ability, for all I know this is one person shop and this is the owner, but I sure hope they see this review, find out who was doing a pickup on Mercury way at this date and time and fire their ass. And if it IS the owner, what the hell? I know many tow drivers, they are METICULOUS about stopping, obeying every law, driving safely, why are YOU? Whoever They are.. They should not be behind the wheel. And before you think this a made-up claim, I have every bit of this on dash cam. All saved, getting turned into the police now. Who said they can't do much, but they will make a note. They said they would have to see it themselves, not second hand, and can't follow up on my dash cam, but it goes into their files?

A service request went from my insurance carrier 2.5 hours ago today and the provider never showed…read moreup or answered any calls from my insurance. We finally had to cancel the towing with this towing company and start all over with a 2nd company adding another hour to the tow request. Do NOT use these people to tow your vehicle!

Highly recommend!! Casey was polite, and communicated what time I could expect him, was on time and…read moreavailable by either text or call. He made sure I was in a safe place and got my truck towed to the dealership faster than anticipated. Great customer service, provided pictures of the drop off of my truck. Would definitely call him again if I ever find myself or anyone I care about needing a tow. Thanks Casey!!

Casey is the best. He towed my Tesla to the shop. He was literally the best. Thank you again for…read moresaving my day. I would recommend him for anyone needing your Tesla towed. A+++++ service

Very nice guy he has helped me out a few times and knows what he is doing. He is a long standing…read moreSonoma business.

What a great towing service. Responsive. Kind. And super helpful. I was having a hard time with my…read moreFOB and my hybrid SUV. Turned out my battery had died and it was somewhere under an air filter under the hood. Couldn't even jump it or replace it on my own. He came out. Checked out the connections, checked the battery charge level and got me charged enough to get it to a service station. Highly recommend and would absolutely call upon his services again.

I was hit by another car on the highway they towed my truck 1 mile and charging me 600 dollars to…read moreget it out the clerk has to run and erron and said another 180 if she has to come b ack

Requested a tow from AAA for a car that died, from dry creek valley to Albany, approximately 75…read moremiles. Luis from All Star was a star. Very skilled and very professional, and good for discourse on the 90 minute drive.

Their tow truck are large flat deck trucks that can handle almost everything. They are extremely…read moreprofessional, polite, and courteous. They were quick to arrive. I highly recommend them

Today my work van overheated and I needed a tow fast. I called MX Towing and the owner himself…read moreanswered right away. He made the whole process simple and stress-free from start to finish. Communication was excellent--he kept me updated every step of the way and made sure I knew exactly what to expect. The service was not only professional and reliable, but also a great value. If you ever need a tow, I highly recommend MX Towing!

The best towing service! Nestor's is always there where I need them! Quick response every time!…read more Thanks for helping me again you are the best rescue ever and I really appreciate you

Best towing experience I've ever had. I will only use this company now. Great service. Insanely…read morequick. The driver went well above &beyond by helping me with lowering the car off blocks. Very professional & arrived 15 minutes after I called. Great company.

I am very pleased with this service. Everything he did was top-notch. He arrived when he said he…read morewould he texted me. He changed his date and time when the rains came, and I needed him to. He was professional in all ways, and I would highly recommend him to take care of your car. He knows what he's doing.

I am very grateful to this towing company. I called them with a very special need and special…read moretiming and they showed up on time did an excellent job of securing the car and getting it to the location it was needed , then when the rain came. They adjusted their schedule to meet my needs and they were highly recommended by Western auto repair on Guerneville and I love them ! I would highly recommend both places they've always taken care of my needs I will use this tow company again if I ever need him and I know you will be satisfied with his work. Very professional he texted me. He was on time. He did exactly what I asked him to do, he has a beautiful truck and knows how to use all of his equipment quite well. 5 stars