Where should i start, my most recent visit was to get some damage fixed on my leased forester some…read moredamage in the front, so they fixed everything but never filled up my whipper fluid container left it empty when it was one of the things that broke.

We worked with Erlander to buy a car and he was excellent. Prices were fair and there was constant…read more(useful) communication throughout the whole process. Every step of the way I felt confident in my decision. Truly above and beyond other dealerships I looked at to buy a car. I can't believe I put up with such sub-par service before. We live too far away to get regular service from them, but definitely would if we were nearby. Highly recommended!

I've been taking my cars there for several years. Always friendly and reliable when fixing my…read morecar. I highly recommend them!

Very cheap and honest auto garage. Reasonable and friendly. Very convenient. Mike is a very honest…read moreguy.

I did a lot of business with them I sold parts to them and Jill and Larry were AWESOME to work with…read moreand they were a loyal customer. I've known Larry for many years he's a great guy. I have also been to there shop and they treated me very well. It's a well organized business and it's very neat. I would totally recommend them 100% Great people and great business. Bob P. Wolcott,NY

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

I have been to Rick's many times throughout the years, he is not only great at auto body repair…read morebut also a great person.

Best garage I've ever been to. Each interaction I had - in person and over the phone - was so…read moregreat. Jake was straightforward, efficient, and knowledgeable. He even remembered I went on vacation to the Adirondacks. I needed help with a dent in my car and now it looks like it was never there, plus the cost was lower than I'd expected. Also, Jake patiently helped me with a paint peeling issue (Honda recall) and finished everything a week earlier than I'd expected. As a female, I've mostly had negative experiences at dealerships and garages, and I am happy to report that Rick's Garage is super customer-friendly.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

What a difference staff makes…read more Not sure what happened but after Andy left the place has gone down hill. Have previously brought my Audi here for tires, as local and prices for tires are very competitive plus GMC rebates if I used my CC. (NO LONGER AVAILABLE). The service at GMC is poor. Non responsive. I let management know and switched my Audi tire service to their Ford team, which is excellent and highly recommended. Recent situation new tires only have 20K miles on them. Filed a warranty issue. No call backs, no feedback. Called again told parts is addressing it and will get back to me. No call backs. Called again left a voice message for parts, still no call backs. Interesting, why bother recording your phone calls if management does NOT monitor the calls! Guess their GM is too busy doing commercials with sports people to care about the "actual and existing" customer! Ps NYE Auto is no longer owned by the NYE family. They were sold off, but Buick GMC had issues and continues to have issues after the sale.

I have been on the fence about buying a new vehicle and sales rep. eli has been very patient and…read morehelpful while deciding which route to go, great place to do business!

Had my car towed here after being in car accident. They handled most of the paper work for other…read moreinsurance company to pay. Car rental came there to pick me up and I WAS THROUGHLY SATISFIED WITH REPAIR ON MY CAR. All the paint job matched beautifully and Justin and his Dad were very tolerant of me checking on progress etc

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

I'm shocked to see that they had bay bad reviews…read more I have been going here since about 2016. Its a family owned business. I have had conversations with both the father and son, John. They we're always respectful and detailed. If they found issues while I was at home, they would call me, tell me, give me the option if I want them to fix it. My quotes always matched my bill. I tend to ask a lot of questions because that's how I learn. They took me to my car and showed me the issue. Then showed me what it SHOULD look like, no car place ever did that. I had a new found respect for them after they did that. I always do my research no matter what the situation is. That way, I know what to ask and to expect.

I took my car into be serviced about a week ago. I was told by the owner that I needed a…read moredriveshaft replacement & that it would cost me $1700 for the repair. When I asked for a breakdown of the bill, he said $200 for labor & $1500 for parts. I then told him that I would need an itemized bill for the parts. He in turn started to say that he does not do that & that I would not get the same price for parts that he does. He proceeded to turn the cost around and say it was for a warranty. I said that I did not opt in for a warranty nor was I offered the option to opt in or out for one. He then said, "Ok, you can buy the parts, and I will charge you $400 in labor." The scam is real. If you have ever or plan on ever doing business here, please make sure obtain an itemized bill for everything!