Tri-V Nail Spa

5

81

90

10 months ago

Great service the gentleman that did my toes was good only reason 4 stars is because he did not get any in growns out. Vibes was nice, good music good atmosphere. read more

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Melanie A.

0

14

2

5 months ago

I really want to like this place but I went in and got my nails done they are holding up fine but I also go a pedicure with gel polish. I had to come back the next day to get it fixed and they fixed it. But now two days later the polish is off again. I didn't pay extra for gel polish to be off in three days. I have been trying to call and no answer. I don't have time to be coming back three days in a row. read more

Tri-V Nail Spa - Gel polish came off after three days - Nail Salons Near Me - San Antonio, Texas

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Marilyn L.

34

166

111

1 year ago

Walked in on Saturday for a pedicure and the receptionist told me it would be 15 minutes so I said ok. 30 minutes later she comes and seats me and gives me a drink menu. Thats as far as I got to service. There were 2 rows and two techs that were already doing pedicures. They never said anything. Didn't start water in tub nothing. I sat there another 30 minutes and decided that the tech on my side still had a ways to go with the woman she was working on and I left. So disappointed. No prices available. Not a good Vibe at all. read more

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Natalia G.

0

4

0

9 months ago

I got my nails done and they were sooo much better than what I was expecting! The nail tech who helped me made sure I was comfortable and recommended what I should get done since I wasn't too sure. The vibe in there was nice, definitely will be my go-to nail spot! read more

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Linda G.

0

15

0

1 year ago

Absolutely love this salon! Angela knows exactly what I want, she does a great job. I have to admit I never had a problem with either a pedicure or manicure no matter who does it. read more

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dianna k.

15

24

0

9 months ago

Friendly, no waiting, efficient. Got regular manicure with nail polish since it was dark purple for a Witch's Brew tea party and would be removing the next day. read more

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Bianca L.

90

178

440

3 years ago

Walked in on a Friday around 530pm, got easily seated. Needed a gel pedicure, not really particular with mine, ordered a Orange Peel Spa one, felt good and refreshing! The only thing that might be unusual for others would be, I had 3 different people work on my toenails ‍ it didnt bother me, had no issues with any of them. read more

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Kayla F.

0

1

1 year ago

I loved my nails I got something really simple for my first time getting my nails done. They were done by Sam he was super chill and he got done with my nails really quick. read more

Tri-V Nail Spa - My nails! - Nail Salons Near Me - San Antonio, Texas

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Jazmyne M.

16

219

743

3 years ago

This place is beautiful and very clean! The nail techs take their time and make sure you leave loving whatever service they gave you. I've been a handful of times and will keep coming back! read more

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Jennifer C.

25

144

490

3 years ago

Very detailed pedicure by Nick, took his time and did an amazing job. Jackson did my nails and they were impeccable! For someone who is EXTREMELY picky he makes the cut! Clean place, friendly staff! I used to come here a while ago but had found a different spot ! Will definitely be back read more

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Melissa C.

4

17

2

2 years ago

Went here again for a French tip shellac manicure. I was a walk-in and was assigned to Lauren again. I thought about asking for a different person due to my previous experience but gave her another shot. I'm sure she remembered me because she didn't say a word the entire time. I have to say... I was very happy with my nails. She even offered to fix anything I was not pleased with. It was a much better experience overall. read more

Tri-V Nail Spa - She peeled my skin off to take off paint - Nail Salons Near Me - San Antonio, Texas

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Diana S.

65

5

3

2 years ago

I love this place and have been going here for 2 years bc I love the pedicures. Acrylics and design, however have been hit or miss. This last time I asked for 2 small bow designs. I asked them to use colored polish but they chose to use chrome over clear polish. Each bow was $10 ($20 total for design). Definitely not worth it and the chrome last 1 day on one bow. read more

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Morgan G.

0

7

1 year ago

I had to reshape my nails when I got home. A rough file was used that left my nails jagged, uneven and caught on to everything. The polish work was a 5 at best. I'm not sure if I got a mediocre nail tech or all provide that poor quality of work. Definitely not returning and off to try the next nail salon. read more

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Michelle C.

0

1

0

3 years ago

I switched from Texas Nail house months ago and went to Tri V as Just they started and received the best service - I recommended it to my friends and was treated well for a couple of months- they knew my name, my schedule- and All luxuries that come with it- it's been about 6 months now and i have pushed my friends and coworkers to visit- now I am a nobody- waiting hours for service and today I am calling it quits- I waited 4 hours for a mani and pedi and my f-ing nail color and toe color are not even the same - supposedly coming from the same bottle - I pushed hard for Tri V to bring costumers because they knew us by name - I walked out the most disappointed today - my toes and nails don't match - it's taking 4-5 hours to get stuff done even with an appointment- no more luxuries- another Texas Nail House- so disappointed- On to the next one- read more

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Savanna W.

260

11

9

3 years ago

Fancy atmosphere and decor! I've gone for shellac manis multiple times and always have a great experience. The shellac lasts for at least 2.5-3 weeks! They offer drinks right away, the nail techs are kind, and do a great job! read more

Tri-V Nail Spa - Regular polish pedi! - Nail Salons Near Me - San Antonio, Texas

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K.C. L.

0

101

42

5 years ago

Decided to check out this nail salon since I not only moved but received an ad in the Mail with tons of coupons. The location is extremely convenient in Alamo ranch and the shop was beautiful. Their selection of shellac is one of the best I've seen here in San Antonio. I was seated quickly and service began just as fast. The technician was well mannered and did great on my set. My nails were a little shorter than I wanted but something easy to communicate next time I go. They also have refreshments and alcoholic beverages. If you have kids, I noticed they also have smaller pedicure seats for children as well. All in all, I will be returning an I was extremely pleased with my visit read more

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Brandi B.

0

4

0

2 years ago

My mom and I came in today for manicures with Lauren and Ken. They were so incredibly professional and accommodating! Beautiful atmosphere and very friendly employees. Will definitely be back!! read more

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Monique B.

0

2

0

4 years ago

I was here a week ago and got dip on my nails that started cracking, peeling and breaking off not even a week later. But, the owner had already told me if I had any issues to come back to them and let them I know. We all hear businesses say that but not many often stick to that word. I went back in for a visit today, nicely and politely explaining my issue and they did everything to accommodate me. No one was rude, nasty nor brushed me off. They examined my nails, seeing what I was explaining and helped me find another color that matched what I previously had. The owner sat me down and fixed the issue. THEY FIXED IT without blaming me, no questions asked. My nail tech Deanna was wonderful. I could've made and published my review without giving them a chance to rectify it, bashing and bad mouthing them, but that's not how I was brought up. Not all businesses are the same and all deserve a chance to fix an issue. All thank you's and appreciation to Tri-V for being that business that goes above and beyond for its customers! You have a long term, happy/satisfied customer in me read more

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Angie L.

85

7

5

2 years ago

Quality service! Will recommend to family and friends! I got the milk and honey pedi with shellac and mani with gel and am blown away with the services. read more

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Gina R.

0

16

18

4 years ago

I got my nails done 4/15, over 3 weeks ago. There is nothing coming up on them at all. I've never had nails last this long. And i haven't been sitting around doing nothing, I wash dishes, chase and grab German shepherds, fix things at home that I have no business fixing. Truly impressed read more

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Lisa S.

Elite 23

24

25

6

3 years ago

I started coming here a few years ago. It's not the closest nail salon to my house but I think it's one of the nicer ones in the Alamo Ranch area. The people working here are consistently friendly and they try not to leave anyone waiting. I just get a basic manicure and pedicure and they do a nice job. read more

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Amber A.

0

13

5

3 years ago

My new favorite nail place! When I say my nails are perfect, THEY ARE PERFECT! Great quality and fairly priced. I will be recommending and going back every 2-3 weeks! Kathy does amazing work. Love love love my nails read more

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Jacklynn M.

0

1

0

2 years ago

This is probably the best quality service and relaxation I've had in awhile for just mani/pedi. I'm new to the Alamo Ranch area and would highly recommend it here to everyone. Peaceful and inviting environment. read more

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April F.

5

9

0

4 years ago

I've been looking for a good nail salon and primarily for pedicures on the Northwest side of San Antonio for several years and finally found it. I highly recommend this place, calm atmosphere, professional and friends staff, lots of color choices for gel and regular. Ask for Lee, he is amazing! read more

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Tammy S.

0

19

0

3 years ago

The person that greeted me was very nice and helpful. He took the time to ensure he understood what I wanted. The tech didn't talk at all which didn't bother me. I can use the time to listen to a book. The salon was very calming, clean and relaxing. The prices are reasonable and booking is online or on the phone which works great out well. read more

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Sandra R.

0

4

1

3 years ago

The pedicure seats are amazing! Best massage seats by far! I swear those massage rollers hit me in the right spots on my neck and back. All other massage chairs hurt me. I've always thought cuz I'm short I could never get a good massage on the chairs but I finally found the spot! The seats even massage and hug your thighs. So comfortable! I've had the owner and an older gentleman who have done pedis on me both of them were amazing! I've gotten my nails done there once and they look amazing! Every time I've gone in there I get seated right away there has never been a big wait time for me. I will continue to go back to the spot! read more

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Jaclyn G.

0

16

1

4 years ago

I like this place a lot. The people are great. I've been three times now, twice without an appointment. Thank you all!

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Selina F.

0

2

0

4 years ago

Great experience. Called when I was a block away and they were able to see me right away. No wait, very courteous receptionist, pedicurist was quiet and very polite. Did a great job exfoliating, scrubbing, and massaging my feet. They have a full bar and have a lot of cocktail and beverage options. read more

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Debra C.

15

9

2

5 years ago

Went there for the first time for a pedicure and manicure w/shallac. Staff was very friendly & welcoming. Place was very nice and clean. Johnnie did my Mani was very gently and was very detailed in his work. Foot spa plastic coverings are lined in the foot tub, that's a plus & a must. Mini bar also available. Great location for those in the Alamo Ranch area. read more

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More info about Tri-V Nail Spa

11840 Alamo Ranch Pkwy
Ste 120
San Antonio, TX 78253
Directions
(210) 442-8585
Call Now

Hours

What time does Tri-V Nail Spa open?

What time does Tri-V Nail Spa close?

Payment methods

Does Tri-V Nail Spa take credit cards?

Yes, Tri-V Nail Spa takes credit cards.

Outdoor Amenities

Does Tri-V Nail Spa have bike parking?

No, Tri-V Nail Spa does not have bike parking.

Does Tri-V Nail Spa have parking?

Yes, Tri-V Nail Spa has parking options.

Other Amenities

Is Tri-V Nail Spa wheelchair accessible?

Yes, Tri-V Nail Spa is wheelchair accessible.

Does Tri-V Nail Spa have free WiFi?

Yes, Tri-V Nail Spa has free WiFi.

Tri-V Nail Spa Reviews in Other Languages

Spanish
1 Review

Review Highlights - Tri-V Nail Spa

“Will recommend to family and friends!”

Mentioned in 3 reviews

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Texas Nail House

We walked in 10 minutes after they opened, and there was already a wait, and the place is packed…read more.. So you know it's a great salon... You were in town for a wedding and decided to drop in for her friends recommendation and I'm glad we did so. My husband got the man's cowboy pedicure, and I got the lavender velvet both were luxurious, relaxing, and great if we're ever back in San Antonio, we know where we're going.

I've been coming to this nail shop regularly for about a year with no issues, which makes this…read moreexperience even more disappointing. My boyfriend and I came in for pedicures and were assigned to Tony and Ruby. From the very beginning, the interaction felt uncomfortable. Instead of being welcomed or offered menus, we were rushed to pick services and had to ask for a menu ourselves. We both chose pedicures in the $50-$60 range, but they repeatedly pushed us to upgrade to the $100 options. We politely declined multiple times (at least 5), yet they continued to ask throughout the service--even in the middle of the pedicure. I understand upselling is normal, but this felt excessive and uncomfortable, especially since it was clear they were annoyed that we weren't upgrading. I was also asked 4-5 times if I wanted a manicure after repeatedly saying no, which added to the pressure. Additionally, they attempted to give my boyfriend gel polish when we had clearly stated we only wanted regular polish. If I hadn't noticed them marking "gel" on the ticket, we likely would have been charged extra without our consent. The service itself felt rushed, and it seemed like steps in the pedicure were skipped, likely because we didn't upgrade. Overall, the experience felt unprofessional and uncomfortable. It's really disappointing because we've had great experiences here in the past, but after this visit, we won't be returning

Blood running down my foot

Pedicure area

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The BEST. Great nails. Enjoyable pedi. The front desk staff called me by name when I came in the door. Perfect! Local.

Coco Nail Bar

Was really good pricing and service. They were also quick and efficient with my nails.read more

I started going to CoCo a couple of years ago and have never had a problem. I get the builder gel…read moreand have never had a chip or had a nail lift. Every nail tech I've had has done a great job. 10/10

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Bellagio Nail Bar

3.3

(59 reviews)

0.2 mi

Very pretty salon, and I absolutely love the atmosphere! Everyone is always so friendly and…read morewelcoming from the moment I walk in. The young lady who did my nails was incredibly kind, took her time, and paid close attention to every detail. The service was truly 10/10. I've been here several times now, and I figured it was finally time to leave a review. I'll definitely keep coming back and highly recommend this salon!

Had a good time. Got my nails done today with my daughter…read more They did a good job and were very friendly.

Kids chairs

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Lee Vista Nails & Spa

3.9

(32 reviews)

0.1 mi

Walked in on a Wednesday early evening around 6; it wasnt full and easily got someone to do my gel…read morepedicure. Had no issues with the service or quality! The massage on the legs felt great at the end! Would plan to come back!

Stopped by without an appointment today and didn't have to wait long. Was quiet and serene. Some of…read morethese nail salons have become very loud and not relaxing. Service menu was posted and you filled out a quick card with preferences. Got the deluxe pedi with gel. I was not pressured into an upsell or additional services which was nice for once. The gentleman that helped me was polite and did an amazing job. Will definitely return for another in the near future

Nails

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Cosmic Nails & Spa

Love this place! They are super sweet and friendly. The nail technician is quick and does a great…read morejob.

This was my first time here. I called to make an appointment for a pedicure. When I arrived, they…read moretook me right away. I was not given an option of what type of pedicure I wanted. I guess they assumed I didn't want anything special. I probably had my feet in the water for like 10 min tops. She painted my nails and had me on my way within 30 min. I am not even sure if they offer any type of pampering pedicure. I didn't even get the typically lotion at the end. Overall, the place looked clean. They used a liner for the foot tub. One of the ladies, that's wasn't taking care of me, was super friendly and welcomed me. Parking is on site.

Another great design by Vicki and Kevin! Love my nails!

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9194 Nail Lounge

3.9

(20 reviews)

1.2 mi

I'm really disappointed with our experience here. We recently moved to the area and I booked…read morepedicures online for my daughter and I as a way to spend some quality time together and hopefully find a place we could come back to regularly. My daughter has sensory sensitivities, especially with her feet, so it took some encouragement to get her comfortable with the idea. I was genuinely looking forward to making it a positive experience for her. The front desk staff member was kind and respectful, which I appreciated. Unfortunately, once the service started, the experience shifted. The technician doing my pedicure, Tee, came across as impatient and dismissive. She seemed annoyed by normal interactions, which made the appointment feel uncomfortable instead of relaxing. The pedicure itself was just okay and she never checked in to make sure I was happy with the work. We chose the Lavish pedicure, which is the most basic option and it did make me wonder if that influenced the level of service we received. Regardless of price, I would expect to be treated with the same level of care and professionalism. I didn't say anything during the appointment because I didn't want to disrupt the experience for my daughter. I had framed this as something fun for us to do together and I didn't want her to feel that tension. Toward the end, we also felt rushed out, even while our polish was still fresh. From what I could see, there were several open chairs and no one waiting so the rushed feeling was confusing. At one point, the technician came back and pushed the ticket toward me without much communication which added to the overall feeling of being hurried through. Overall, it was disappointing. I had hoped to find a place we could visit regularly but I'll be continuing my search for a salon that feels more welcoming and considerate.

Got the BIAB with French tip over my natural nails. Paid $89 Hannah made them way too thin with no…read moreApex 5 nails started splitting in the same area at the same time. I had to cut them all off. Very nice nail salon the quality just isn't there. UPDATE: after owner reply The reply from the owner is absolutely not true. Hannah didn't mention any of that to me. As someone who has been getting BIAB for years and just switched from a nail salon that I no longer live near I would literally go 6-8 weeks in between fills with no lifting whatsoever. Because my natural nails are strong already. Again for the PRICE the QUALITY just isn't there I shouldn't have issues 4 days after getting them done. and just by looking at the owners responses on some of the other low star reviews you can clearly tell they lack accountability. There was no sign, Hannah didn't offer another product and it states no where on the website that they can't do natural nails with length.

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Lonestar Nails & Spa

3.0

(43 reviews)

0.2 mi

Nails was not the way i wanted. Isn't blended at all and they took over 2 hours. Another lady came…read morein and was switching back and forth between me and her and i felt like i could've done better at home. People were very nice tho

They can't do nails! The shape was beyond awful in comparison. There was black around the cuticle…read morearea. The service requested was definitely not what I would expect for over $70

What was asked and what was received

While pretty, this shade of purple is nowhere near color "300" on their example tray.

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Valencia Nails Spa

Loved going here when Stella was my nail tech' she always did a great job!…read moreI believe she has moved onto Coco nails now but I've found somewhere closer to my home since they aren't there anymore

I love going here. I rarely have to wait that long to have my nails done. When I get my nails done…read morehere they do not crack, flake, or anything. The quality is worth the money. I love the fact that you get alcohol alcoholic drinks with it. It feels very spa like. They're only downfall is their location so close to 1604 and Culebra

Solar+shellac full set

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Solar+shellac full set

A&A Nail Bar

They do a great job HOWEVER, they do NOT clean their instruments. When they bring the nail clipper…read moreand what not, the pouch is already opened, but on the wrong side, as if it was never sealed to be sterilized. When they finished with our pedicures they put it back in the same pouch and put it back in their mini sterilizer. Everything needs to be cleaned before sterilization otherwise whatever gets left in there blocks the actual sterilization of the nail clipper and the other instruments. Like if you don't scrape the cheese off the plate before you put it in the dishwasher, and when it comes out, it still has cheese on it... is it really clean?

This is a new salon opened by a nail tech I've known for a few years. So proud of him for opening…read morehis own shop! It's beautiful and clean. The owner Lu is so friendly, kind, and caring to all of his customers. I had a fantastic pedicure by Laurie who is also kind and very attentive to details. Pick a drink from their great menu while you get pampered! Excited for this new shop!

Dip powder on my natural nail

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La Madame Nail Lounge

4.4

(65 reviews)

5.4 mi

I LOVED MY EXPERIENCE!! Walked in on a Sunday around 12PM…read moreand it was busy for sure, but they had plenty of workers and I got sat immediately- water was started to warm up and I was sticking my feet in the water within 10 mins of walking in. La Madame is kept VERY clean and it's so sparkly and it's such a vibe in here, there is plenty of seats and every few seats there are privacy curtains which to me was a very nice touch. Jesse serviced me I got an Aloe Vera pedi - $67 not including tip. ASK FOR JESSE!! He was amazing and talked to me about the things I wanted and told me why he was leaving and for how long (grabbing stones , hot towels, lotion, etc.) some ppl may feel that it's too much but it was so nice to know those things! Side story: A lady came in and asked if her nail could be fixed (toes) they sat her beside me immediately and they fixed her up and made sure she liked it all before she was finished, she felt it was still bad, they fixed it again the Manager was like "I won't stop until you like it ma'am" - turns out it was the curer that made her nail bubble they switched it out and it was so much better. Overall I WILL BE COMING BACK! I'm new to town and I have found the GEM! highly recommend 10/10

I was pleased with my service and the atmosphere. Cindy did my nails and she was very polite and…read moreoverall did a great job. My nails lasted about 4-5weeks with no chipping or cracking. Unfortunately I was visiting from out of state because I mostly definitely would go back.

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Pure Beauty Bliss

Family-owned & operated

Don understood my hair and desires so well, I have absolutely no regrets! I am in love with my…read morefixed hair color and cut. I have very long naturally straight hair that I struggle managing horribly, but Don thinned and layered it perfectly. The entire salon was super friendly, warm and welcoming. And incredibly professional. 10/10 can't wait to go again

Eve is the best hairstylist On time professional. And high…read morequality work Don't know what I would do without her

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Miracle Nails

Friendly and attentive service and very clean. Pedicure was fabulous. Appreciated the last minute…read moreavailability.

Called to see if I could get a Gel Mani-Pedi appt and was hoping to get Sandy again. I asked if she…read morewas available within 1/2 an hour and they initially said yes but minutes later called to see if I could come 45 minutes later and that was fine. I got there on time and checked in and they gave me some nail swatches to look thru. After a few minutes, they sat me in a Pedi chair. I continued looking at the swatches and saw Sandy still doing a Pedicure. I turned on the massager on the chair and just chilled out. When she finally got to me, we exchanged pleasantries because it had been awhile since I last saw her. She's very friendly, kind and personable. I like to develop relationships with my Self-Care peeps and it's important to me that they're engaging, talented and easy to get along with. Sandy is that type of person. She's fast and helps me out. I showed her my one broken nail that I told I kept trying to grow out but kept breaking and showed her my thin, scraggly nails. I told her I was trying to grow them out for months after I stopped using Dip Powders. She hooked me up and made them look pretty even if the nails weren't long. Kudos to her and thank you for not letting me feel embarrassed about the state of my toes and nails, LOL!! She'd just say "It's okay! I'll take care of you!" :-)

Love my new nail color!!! Jenny is absolute perfection!!

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Shellac manicure by Jesse.

Just Your Beauty Hair Studio

Came for an extended visit at my son's house and went through Yelp for a salon that specializes in…read morecurly hair. So glad I drove the 30 minutes to get there. It Was Well Worth it! This is a women owned business but more than that it's the way they treat you from the time you walk in until you leave. I'm so glad I made my appointments with Emily. She did an awesome job . Listened to me and I could not be more happy with the way she took care of me. I will come to San Antonio for my hair cuts!

First time here and amazing vibe! Love the way I was treated. And my stylist Sonia such a…read morephenomenal artist! I love how my hair turned out a 100% spot on! Thank you all so much!!! I'll definitely be back soon. Yall don't pass this place up!!

Proud to announce we are now an Aveda Concept!

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Flair 55 Hair Salon

4.6

(51 reviews)

12.2 mi

Women-owned & operated

Available by appointment

My experience was great! Everyone was super kind. Leslie did my hair and gave me exactly what I was…read morelooking for. Would definitely go back!

Fabulous experience!! Danielle asked what I wanted and was able to take all of my concerns into…read moreconsideration and ensure I got the cut that was the most appropriate and in my best interest. She did not try to upscale me products or services and explained every step as she cut my hair. I HIGHLY recommend and will be back!

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Hiatus Day Spa • Med Spa

My massage with Heidi was absolutely wonderful. From start to finish, they truly customized my…read moreexperience to fit exactly what I needed. I left feeling completely decompressed, relaxed, and refreshed. There was no more tension in my neck and shoulders, and I could immediately feel the difference. She created such a calming experience, and I truly felt the stress melt away. I also had the Deluxe Hydrafacial with Shantal. I was a little nervous because my skin was dry and irritated from allergies, but she made the entire experience so comfortable--there was no burning or sensitivity at all. Shantal was incredibly informative and took the time to explain which products would best target my specific skin concerns. Her massage was relaxing, and the pressure was perfect. I left with no more puffiness in my face from congestion and glowing, hydrated skin. I highly recommend both Heidi and Shantal for an amazing, rejuvenating, and fully personalized experience!

I have been a member of Hiatus since 2018, starting in Dallas. I've moved to and transferred my…read moremembership and it was so easy. Hiatus has been my place to go and relax. I have received facials, massages, nails and even a little tox from them and they have all employees and managers have been professional, helpful and inviting. To this day I will still continue my membership with Hiatus because I think everyone deserves a little relaxation and spa day/treatment!

Waiting area after getting changed. Tea and water available

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Honey Nails & Spa

Women-owned & operated

I cannot say enough amazing things about Eva at Honey Nails and Spa! Eva is truly the sweetest and…read morealways takes the time to really listen to what I want. While I was living in Las Vegas, my naturally thin nails (despite taking tons of supplements and applying daily nail oil!) experienced trauma during a fill, and all of my nails needed extra care afterward -- I spent seven months slugging them with nail oil and thick cream to help them recover. I was so happy to return to San Antonio after the long hiatus and get back in Eva's chair. Before applying gel, she did a very light buff to help protect my natural nails. Thanks to her careful technique, my nails can continue growing out healthy without any further damage. Beyond her skill and attention to nail health, Eva is also so creative and always wears the most inspirational designs. If you want someone who truly cares about her clients while delivering beautiful results, Eva is absolutely the best!

Great service and the quality is always top tier! Tiffany is my favorite nail tech! Always friendly…read moreand she so good at artwork!

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Windflower The Hill Country Spa

Available by appointment

I decided to book a massage at the Windflower Spa as a birthday gift from my boyfriend. I had just…read morehad my second baby three months prior and was really looking forward to my first outing without my kids needing anything from me. With busy schedules, I found a day that worked for everyone and booked my appointment. I arrived about an hour early so I could enjoy the hot tub before my massage. I was also planning to take advantage of the spa amenities afterward and grab lunch at one of the restaurants. About 10 minutes before my appointment, I put on my robe and headed to the waiting area. As my appointment time came and went, I watched every other guest get called back for their massages while I continued to wait. After another 10 minutes had passed, I finally went to the front desk to ask what was going on. The manager came out and informed me that there had been a miscommunication and my massage therapist was unable to make it to work that day. Unfortunately, there were no other therapists available and no alternative appointment times. I was simply told they were sorry and that I would need to reschedule. At that point, I broke down in tears. This wasn't just a massage, it was my birthday gift and my first opportunity to step away from the chaos and demands of postpartum life. Having that experience taken away without any notice was incredibly disappointing. To their credit, they did offer me a complimentary massage whenever I am able to rebook, which I appreciated and accepted. However, this was a very disappointing first impression. A simple phone call before I arrived could have saved me the time, effort, childcare arrangements, and emotional letdown.

Lo recomiendo mucho para esas chicas que quieren algo diferente. Me encantó todo, es un lugar que…read morese siente muy tranquilo y muy lindas las personas del lugar, para nada groseras, super buenas personas y te tinder muy bien en tu servicio.