Quality service and they can usually fit me in fairly quickly. I've been happy with them and keep…read moregoing back.

I've been coming to this nail shop regularly for about a year with no issues, which makes this…read moreexperience even more disappointing. My boyfriend and I came in for pedicures and were assigned to Tony and Ruby. From the very beginning, the interaction felt uncomfortable. Instead of being welcomed or offered menus, we were rushed to pick services and had to ask for a menu ourselves. We both chose pedicures in the $50-$60 range, but they repeatedly pushed us to upgrade to the $100 options. We politely declined multiple times (at least 5), yet they continued to ask throughout the service--even in the middle of the pedicure. I understand upselling is normal, but this felt excessive and uncomfortable, especially since it was clear they were annoyed that we weren't upgrading. I was also asked 4-5 times if I wanted a manicure after repeatedly saying no, which added to the pressure. Additionally, they attempted to give my boyfriend gel polish when we had clearly stated we only wanted regular polish. If I hadn't noticed them marking "gel" on the ticket, we likely would have been charged extra without our consent. The service itself felt rushed, and it seemed like steps in the pedicure were skipped, likely because we didn't upgrade. Overall, the experience felt unprofessional and uncomfortable. It's really disappointing because we've had great experiences here in the past, but after this visit, we won't be returning

First time trying this nail bar. Got a pedicure and the price is slightly cheaper than other nail…read moresalons. Was a decent experience - would go back again!

I started going to CoCo a couple of years ago and have never had a problem. I get the builder gel…read moreand have never had a chip or had a nail lift. Every nail tech I've had has done a great job. 10/10

Very pretty salon, and I absolutely love the atmosphere! Everyone is always so friendly and…read morewelcoming from the moment I walk in. The young lady who did my nails was incredibly kind, took her time, and paid close attention to every detail. The service was truly 10/10. I've been here several times now, and I figured it was finally time to leave a review. I'll definitely keep coming back and highly recommend this salon!

Had a good time. Got my nails done today with my daughter…read more They did a good job and were very friendly.

Walked in on a Wednesday early evening around 6; it wasnt full and easily got someone to do my gel…read morepedicure. Had no issues with the service or quality! The massage on the legs felt great at the end! Would plan to come back!

Stopped by without an appointment today and didn't have to wait long. Was quiet and serene. Some of…read morethese nail salons have become very loud and not relaxing. Service menu was posted and you filled out a quick card with preferences. Got the deluxe pedi with gel. I was not pressured into an upsell or additional services which was nice for once. The gentleman that helped me was polite and did an amazing job. Will definitely return for another in the near future

This was my first time here. I called to make an appointment for a pedicure. When I arrived, they…read moretook me right away. I was not given an option of what type of pedicure I wanted. I guess they assumed I didn't want anything special. I probably had my feet in the water for like 10 min tops. She painted my nails and had me on my way within 30 min. I am not even sure if they offer any type of pampering pedicure. I didn't even get the typically lotion at the end. Overall, the place looked clean. They used a liner for the foot tub. One of the ladies, that's wasn't taking care of me, was super friendly and welcomed me. Parking is on site.

Love this place! They are super sweet and friendly. The nail technician is quick and does a great…read morejob.

I'm really disappointed with our experience here. We recently moved to the area and I booked…read morepedicures online for my daughter and I as a way to spend some quality time together and hopefully find a place we could come back to regularly. My daughter has sensory sensitivities, especially with her feet, so it took some encouragement to get her comfortable with the idea. I was genuinely looking forward to making it a positive experience for her. The front desk staff member was kind and respectful, which I appreciated. Unfortunately, once the service started, the experience shifted. The technician doing my pedicure, Tee, came across as impatient and dismissive. She seemed annoyed by normal interactions, which made the appointment feel uncomfortable instead of relaxing. The pedicure itself was just okay and she never checked in to make sure I was happy with the work. We chose the Lavish pedicure, which is the most basic option and it did make me wonder if that influenced the level of service we received. Regardless of price, I would expect to be treated with the same level of care and professionalism. I didn't say anything during the appointment because I didn't want to disrupt the experience for my daughter. I had framed this as something fun for us to do together and I didn't want her to feel that tension. Toward the end, we also felt rushed out, even while our polish was still fresh. From what I could see, there were several open chairs and no one waiting so the rushed feeling was confusing. At one point, the technician came back and pushed the ticket toward me without much communication which added to the overall feeling of being hurried through. Overall, it was disappointing. I had hoped to find a place we could visit regularly but I'll be continuing my search for a salon that feels more welcoming and considerate.

Got the BIAB with French tip over my natural nails. Paid $89 Hannah made them way too thin with no…read moreApex 5 nails started splitting in the same area at the same time. I had to cut them all off. Very nice nail salon the quality just isn't there. UPDATE: after owner reply The reply from the owner is absolutely not true. Hannah didn't mention any of that to me. As someone who has been getting BIAB for years and just switched from a nail salon that I no longer live near I would literally go 6-8 weeks in between fills with no lifting whatsoever. Because my natural nails are strong already. Again for the PRICE the QUALITY just isn't there I shouldn't have issues 4 days after getting them done. and just by looking at the owners responses on some of the other low star reviews you can clearly tell they lack accountability. There was no sign, Hannah didn't offer another product and it states no where on the website that they can't do natural nails with length.

Nails was not the way i wanted. Isn't blended at all and they took over 2 hours. Another lady came…read morein and was switching back and forth between me and her and i felt like i could've done better at home. People were very nice tho

They can't do nails! The shape was beyond awful in comparison. There was black around the cuticle…read morearea. The service requested was definitely not what I would expect for over $70

I can see why this place has great reviews. I had Katelyn do my manicure and Justin with my…read morepedicure. Both of them were excellent to work with and were gentle with my hands & feet which I appreciate. It was $32 for a classic pedicure (the most basic you could say) and it was great! Mani was just as great. I added a little bit of glitter to my nails which is super subtle. They were clean and I was done within the hour with both services. They offer a complimentary drink and have plenty of seating inside. I didn't like not being acknowledged when I got here (I arrived and no one came to the front for about five minutes until someone else came through the door after me... then someone came to the front). Customer service could use some work but the nail techs are great and I'd recommend both!

Loved going here when Stella was my nail tech' she always did a great job!…read moreI believe she has moved onto Coco nails now but I've found somewhere closer to my home since they aren't there anymore

Been coming here since they opened. Beautiful space. Friendly family owned establishment. Always…read morewelcoming. Kevin is on POINT!

They do a great job HOWEVER, they do NOT clean their instruments. When they bring the nail clipper…read moreand what not, the pouch is already opened, but on the wrong side, as if it was never sealed to be sterilized. When they finished with our pedicures they put it back in the same pouch and put it back in their mini sterilizer. Everything needs to be cleaned before sterilization otherwise whatever gets left in there blocks the actual sterilization of the nail clipper and the other instruments. Like if you don't scrape the cheese off the plate before you put it in the dishwasher, and when it comes out, it still has cheese on it... is it really clean?

Linda did a great job with the recommendation of services and my pedicure. I recommend and will…read morereturn.

I LOVED MY EXPERIENCE!! Walked in on a Sunday around 12PM…read moreand it was busy for sure, but they had plenty of workers and I got sat immediately- water was started to warm up and I was sticking my feet in the water within 10 mins of walking in. La Madame is kept VERY clean and it's so sparkly and it's such a vibe in here, there is plenty of seats and every few seats there are privacy curtains which to me was a very nice touch. Jesse serviced me I got an Aloe Vera pedi - $67 not including tip. ASK FOR JESSE!! He was amazing and talked to me about the things I wanted and told me why he was leaving and for how long (grabbing stones , hot towels, lotion, etc.) some ppl may feel that it's too much but it was so nice to know those things! Side story: A lady came in and asked if her nail could be fixed (toes) they sat her beside me immediately and they fixed her up and made sure she liked it all before she was finished, she felt it was still bad, they fixed it again the Manager was like "I won't stop until you like it ma'am" - turns out it was the curer that made her nail bubble they switched it out and it was so much better. Overall I WILL BE COMING BACK! I'm new to town and I have found the GEM! highly recommend 10/10