Amazing service! When our garage door wouldn't close, I attempted to fix it myself (HAHAHA). To…read moregive myself credit, I did figure out how to fix the error message and locate the real issue. But when I attempted to explain it to someone, they told me it was time to call a repairman. One quick search and Best & Local came up first...and with the best reviews. I called around 2PM and they were at our house by 5PM. They even called twice with updates on the ETA which was great. It took ~30 minutes for them to fix the issue. The friendly service was icing on the cake. I would highly recommend them for any garage services!

Called at 11, tech was here at 1:30. Needed to replace the 25 year old opener. Offered a…read more"regular" or an upgrade with a lifetime warranty. I took the upgrade. Install took about 1 1/2 hours. New opener. belt, rail, etc. Great service.

Avi was a great service tech. He was onsite on time and very knowledgeable of the issue and how to…read moreget my garage door back to functional again. He provided the costs estimate for the current repair along with options for major replacements of spring/wheel and rails for the long term without any pressure or service up sale. I opted for getting my garage door functional again but will definitely reach out to Gil's Garage Door & Gate Services in the future since the service was quick and cost was fair. Avi was quick and got my garage door back working again in about an hour. I highly recommend this company.

I called and was offered a same day appointment which was nice, even though I had a non-urgent…read moreissue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick.

This guy really cares about the work he does and how it's done! Such good service and I would…read moredefinitely use him again. We will always continue to use him to install/ fix our commercial doors whenever there's a need or problem. He's our guy! Hands down!

Great response for a broken springs and while there was an issue due to an older heavy door they…read moresaid they would be back the next day with a solution. I always prefer to support local businesses whenever I can and they are as local as you can get.

Khaled has provided good service for us when our garage door is broken.I recommend him .read more

Sam and Addy did an amazing job replacing the tension springs in no time. I can't say enough about…read moretheir outstanding workmanship, professionalism, and attention to cleanliness. They made the entire process quick and hassle-free. I highly recommend them to anyone in need of garage door service!

Called on Monday Morning, Preston arrived on Tuesday - on time professional, precise!! Repaired =…read morecleaned up - informative - GREAT!! Thank you!!

When we contacted this company the person that answered the phone indicated they would come out and…read moreprovide a "free estimate" for any repair that would be needed. I already knew the safety sensors were not working but wasn't sure what the issue might be. The technician arrived and I explained what I had already done to troubleshoot the issue, including installing new sensors. He indicated it was likely the wires or the circuit board inside the opener itself. I asked if he could simply test to see if power was getting to the sensors before running new wires. He connected a new wire to one of the sensors he removed from its bracket and said, yes that's the problem, you need new wires ran from the opener to the sensors. So I asked "what would that charge be?". He indicated he would charge $50 + $175 =$225.00. I opted not to have him run the wires. He then said the charge would then just be $175. He said it was for his "experience and for his time to come to our house". I asked so what was the "free estimate?" By his definition, the "Free Estimate" was simply him showing up, but I needed to pay for his expertise. DO NOT USE THIS COMPANY IF YOU WANT TO GET A FREE ESTIMATE OF THE WORK NECESSARY TO RESOLVE YOUR GARAGE DOOR ISSUE.

Leon was very responsive. He was Professional and knowledgeable. He arrived on time. My…read moregarage door was rattling due to a loose chain. He did an inspection. He explained the problem and walked me through the necessary repairs. Leon provided top-notch service. And the price was very reasonable. I will Definitely call again when needed.

Originally called R&S San Leandro in 2013 to inspect my garage door, which was the original when I…read morepurchased my home. I remember at that time they were very honest and I went with a new garage door opener that gave me more space overhead and a new garage door that provides more insulation and was quiet. I have it tuned up every other year called them this year standard operating procedure to have the tuneup. A new technician to me Pedro Gomez arrived on time was very personable and professional. He explained everything about the garage door that he was doing. He was very clean in his work and did not try to upsell me in anyway. Definitely a valued employee for R&S. I signed up for their maintenance program and look forward to continuing having my garage door serviced by a professional business.

Immediate response to quote request. Was at my house within 35 minutes. Quality work completed…read morewithin an hour. No complaints. Nice guy

They pinged me for maintenance and offered discounted price of $97. Tech dude shows up and had no…read moreidea why he has been sent. He sprayed WD40. Demanded $97. And Left. What a joke.