We've been using Pro Active Pest Control for a while now, and the convenience and quality of…read moreservice are consistently wonderful. While we typically stick to a bi-monthly schedule, we noticed a few spiders this past weekend and needed an extra visit. I reached out on Monday, and they fit me in immediately. James came out today (Wednesday) and was fantastic. Regardless of which technician visits, the experience is always top-tier--they are knowledgeable, thorough, and efficient. A huge thank you to James for the great work and to Pro Active for the quick turnaround. We pay for the monthly service plan, and it is 100% worth it!

Huge thanks to Pro Active Pest Control for the awesome help with my pest issue! The whole process…read morewas super easy, but the real standout was the supervisor, Channing. ​The guy was seriously thorough. He didn't just breeze through; he really took his time to make sure everything was covered. I probably hit him with a million questions, and he was so cool about it--he answered everything and actually explained what was going on so I wasn't left in the dark. ​It's hard to find service this good these days. If you're looking for someone who actually knows their stuff and does a killer job, definitely give these guys a call and ask for Channing!

Jarvon from EcoGuard Pest Management is the best. Great Service and a great person. Always asks…read moreanything specific Ive noticed and gets the job done.

Just good around guy, always makes sure he takes care of whatever we ask for , thanks to my guy for…read moreproviding an excellent service

Apparently left this review as a draft for a couple of years. Soooo ... a good reminder i need to…read moreschedule service again! :-) Excellent communication and service. Aaron was prompt, courteous, and kept me up to date/answered all my questions during the process.

Aaron was courteous, thorough with his inspection, and cleaned out a lot of tough, compacted lint…read morethat a recent cleaning did not. Definitely recommend !

Excellent service, fair, straightforward pricing, and great communication. Drew does good work,…read morehelping us with our ant, roach and spider issues. Recommend to anyone needing pest control services in the Tri-Valley.

Hi, Brandon. You won't find me in your system because I do not use my real name on social media and…read morepublic sites. My partner is confident that we signed up for quarterly service with Guys Pest Control and were told we could call to request additional services in-between the services as needed. That is just what we were told by a representative; if they misinformed us, then it's a simple employee development issue. Your services were fabulous for a long while. But when we did call for a service recently and left multiple messages, sadly nobody got back to us. Since you took the trouble to reach out, I have modified the rating from 1 star.

I cannot say enough positive things about William. He is extremely knowledgeable and can tell you…read moremore about rats and any type of insect their habits. We have used his pest control service for many years now and I continue to be impressed every single time with his willingness to fit a service call in, even very late notice. We apparently have a "rat's paradise" of a backyard (fruit, pool, etc.) he says so we attract them every couple years it seems. He takes care of the issue immediately. Highly recommend supporting his local business.

I signed up for quarterly (4x per year) service with William at ATPC on 6/9/2020, after being…read morereferred to him by friends. I have been a client, always paying in full and on time, for over 2 years. Today, William arrived (at my request) to perform a retreat of my property in addition to the multiple re-treats he has had to do since my normal quarterly spray that was conducted on 6/1/22. We had been experiencing overwhelming ant infestations both inside and outside of our home for months. Every time I contact William for a re-treat I always describe where it is I am seeing or experiencing the ants, and have also offered to physically show him (at which time I was cut short and interrupted by him with the response that he needs to get going, as he has other houses on his route to tend to). His "bedside manner" during conversations with me, both in person and over the phone, have never been overly friendly but, I've tried to overlook that in these past two years knowing I didn't contract with him for his personality but rather for his pest services. Today, when he arrived and began his normal spraying, I approached him from the side door and explained that I had additionally observed an ant trail along the wall of our home in our courtyard. He acknowledged me in his normal manner (with little-to-no conversation and through sunglasses) as I also tried to make small-talk as a means of saying hello and being friendly. Within an hour after he left, I observed a substantial trail of ants around our outdoor fireplace and at our fencing where our garbage cans reside in our backyard. I then found a sealed letter on our front door basically stating that "it has been determined that we will not be able to achieve satisfactory pest control at your property" and that my service with them has been cancelled as of TODAY! The notice included a $50 check for reimbursement of the portion of my quarterly agreement I had already paid for and yet had still to receive. I was taken aback at the contents of this letter mainly because I had spoke to William directly over the phone two days ago when I reported to him for the second time this week (the first time he did NOT return my call and said he didn't get my voicemail...I should mention this is not the first time he has made this claim in the last couple of months either) that we were having continuous ant issues since his quarterly treatment at which time he did not mention anything about no longer wishing to service the property, nor did he mention anything to me this morning directly when we spoke face to face after his arrival to our home. I called him immediately to inquire why I was receiving this notice and also why he didn't address this with me this morning, directly, when he was here. His response was basically that the notice was self explanatory, that he is losing money having to repeatedly retreat our house, and that most times when he arrives he sees little to no ant activity. He was matter of fact and somewhat rude in his answers. All I can say is this man needs a better set of eyeglasses, because there were steady streams of ants in multiple places in my yard just an hour after he left today. I don't think he is making an honest effort to look, perhaps in order to cut his "visit short so he can get to the other people on his route" today? It is interesting to me that my service contract requires I give ATPC a 30 day written notice to cancel, yet ATPC can cancel servicing my property without any written prior warning. I also find it interesting that item #3 of my service contract states "the customer has the right to request RE-SERVICE AT ANY TIME, provided at least 10 days have passed since last treatment", when clearly this is NOT THE CASE, because IF YOU DO, he loses money and will cancel your contract. I wish to also add that as I was discussing the nature of his notice left on my door this morning concerning them no longer wishing to service our property...*HE *HUNG *UP *ON *ME!!!!!! YES, you read that correctly. He hung up the phone while I was mid-sentence!!!! HOW UNPROFESSIONAL I FIND THIS!!!! WHAT GOOD BUSINESS WOULD ALLOW THAT???? Ultimately, this made me realize it WAS best that we part ways and I am grateful for him quitting on his contract with us...because this is not the proper way to treat customers or just people in general. DO NOT USE THIS COMPANY if you have a serious pest problem and want professional service...you WON'T get it here!!!!!!!!!!!! This owner could have taken a true interest in his business and his reputation by taking the time to walk our property with me if he didn't see the infestations for himself and recognize where the issues were. Instead, he blamed it on the heavily infested surrounding properties as to why he could not properly eradicate the property of pests. I blame it on his negative attitude. When you truly care about your business it shows--that's clearly not the case here.

Cody and his team are fantastic. They deliver the highest quality services, and are VERY fair with…read moretheir pricing, especially given the quality of their workers and materials. Their quote was better than homeguard's AND they did not try to oversell me. When Homeguard quoted me for additional work, Cody sent over another inspector -- free of charge -- to confirm that additional work was not necessary. While, to many new home owners, pricing may seem high for pest work and repairs -- know that you're in good hand with Brothers Inspection Services, and know that you can trust Cody to treat you fairly. Context: I had Cody's team perform a full termite treatment, and pest-related repairs after closing escrow. - Andrew H

Thank you Cody for being very informative and helpful! I appreciate you walking through all the…read moreopportunities in my home and a providing a plan to rectify my termite issues.

I received a call from my Neighbor indicating that it was a pest control guy out in front of my…read morehome. Did I have a schedule appointment today? keep in mind. We have a very good neighborhood watch. I Indicated to my Neighbor yes I have a schedule appointment. My neighbor also informed me as he was watching the pest control guy. They noticed he did such a thorough job of getting the cobwebs off the home, spraying around the perimeter of the home. My neighbor said he appeared to be very detailed in his duties. My Neighbor indicated that once his contract is up with his current pest control company he might consider changing to the one I use. I found out later on that the professional pest control guy was named Jacob. I would like to send my gratitude and appreciation for such hard and diligent work by Jacob thank you!

I have been using them for years. Pest Tech Jacob did an awesome job recently and kept us informed…read moreas well.

My technician was Jordan Johnson and he completed my home's first ever pest control treatment. I…read morenever had pest control done for my home before, and Jordan explained in detail what services will be rendered and how he will render them. Since it was my home's first treatment, I asked to follow Jordan from a safe distance and asked many questions throughout the service. He took his time to answer all my questions and pointed out a few things about my home. I also have a relatively large garden, and he was careful and attentive about the products being used even though they are safe for gardens. I live by the hills and I get many roaches and ants, but after the first day of treatment, I have already seen a massive reduction in activity. The company provides anytime follow ups for no additional charge if the treatment isn't effective, but the general schedule is treatment every 2 months. A full list of used products is provided with your service. Pest control in general is not cheap, but I highly recommend HomeShield if you are considering pest control services. They will do their best to honour their scheduled time window, but services in the area have been in high demand, so the window they provide for you may be wide. I was asked to be home between 12pm-6pm, and I was rendered services at 5pm. Jordan called me an hour ahead of time to let me know he was on his way, which is very appreciated.

Jordon was wonderful! He was professional and polite. He took care of the interior and exterior of…read moreour home. Thank you Jordan!

I had a crazy invasion of rats and mice. Crawls space was recommended to redo a job that 3 years…read moreago I had insulation replaced and the house was sealed by another company. Apparently the job wasn't quite on spot. Crawlspace Cleaners came in helped me get rid of the invasion, resealed my home and cleaned out the ruined insulation and replaced it in less than a month. With guarantees to return if it fails or even when it works to come back with in a year to do a check. The company is attentive and respectful. I wasn't made to feel guilty or pushed in using them. They are a family company not chain corporate. I would recommend them 100%. Thank You crawlspace Clean.

We have a crawlspace in our house that needed some TLC. Sure it provides a way to route air ducts…read moreand water pipes along with raising the house on pillars. However, crawlspaces can get moldy and wet from lack of care. If you ever encounter rodents, there is a good chance they came via the crawlspace. After all, we do hear noises at night at times, which is creepy. Jacob visited and gave a comprehensive review and estimate. We basically went for a full package of rodent control, cleaning, and installing a new vapor shield to keep it dry. The while job took maybe 2.5 days with a crew of 3 workers each day. Outstanding quality work. First phase was sealing up the homes around the house and crawlspace, and laying traps. The attic was inspected too. This was followed up with weekly followups to ensure no more rodents. This scope was subcontracted to Golden State Critter Control. Highly recommend working with Greg. The next two phases involve cleaning and eventually reinstallation of the vapor shield. Compared to what we had before, it was day and night! I also appreciated the crew alerting me to a leaky drain pipe. I later worked with a plumber to replace a cracked 3"D drain pipe that connected upstairs to downstairs. It was fixed in about 3 hours with two plumbers. Definitely recommend Crawlspace Clean for rodent control and crawlspace cleaning. 5 stars.