I had one of the best customer service experiences I've had in a long time at Doral Auto Repair…read more Before even coming in, John was incredibly helpful over the phone. After I told him my make and model, he suggested I pick up a replacement headlight bulb just in case and told me to come in anytime--no appointment needed. When I arrived, he immediately came out, had me open the hood, and took a look on the spot. Within less than 3 minutes, he had the new bulb installed and working perfectly. What really stood out was what happened next--I asked how much I owed him, and he told me there was no charge. That level of honesty and kindness is rare these days. John didn't try to upsell me, didn't waste my time, and didn't treat a small job like it wasn't worth his attention. He handled it with professionalism, efficiency, and genuine care. Because of that, Doral Auto Repair has earned my trust. The next time I need any work done on my car, this is exactly where I'm going. Highly recommend.

Extremely disappointing and concerning customer experience…read more Last summer, we brought our SUV to Doral's for an air-conditioning leak. We paid around $700 for a temporary "band-aid" solution that involved refilling the refrigerant. We understood that this was temporary and that we would eventually need to return for a complete repair. This spring, the problem returned, which we expected. We decided to have the issue fully repaired and paid around $1,950 after being assured that the repair would take care of the problem. The document outlining the proposed work was sent to us by text rather than email, making it difficult to clearly read and understand. When we reviewed it, we discovered that it included a repair for an oil leak and several other items that Doral's later described as "just suggestions." We had brought the SUV in only for the AC repair, yet the total shown was close to $7,500. When my husband questioned the amount, he was told that the additional items were merely suggestions. If that was the case, we did not understand why they had been included in the total. He was then told to sign at the bottom of the text so they could proceed with the additional work. We declined and paid only the originally agreed-upon amount for the AC repair. The sales representative was also condescending and repeatedly tried to speak over my husband, which was especially disappointing coming from a business that promotes itself as transparent and family-owned. Less than three months after paying approximately $1,900 for the full AC repair, the SUV began making the exact same hissing noise associated with the original refrigerant leak. This was not a new problem. It was the same issue we had paid Doral's to fix. Doral's told my husband to bring the SUV back, which made sense because its website advertises a 3-year/36,000-mile warranty that includes air-conditioning repairs. My husband and I were both present when we dropped it off. The salesperson told my husband to sign the computer pad but specifically said there would be no charge because it was the same issue, so my husband signed it. A day and a half later, after my husband had to follow up because communication was poor, he was told that it would now cost $2,700 to repair. We could not understand how we were being asked to pay even more money for the same issue less than three months after paying approximately $1,900 to have it fixed. When my husband called to arrange pickup and made it clear that we would not pay again for the same problem, the representative denied saying there would be no charge and told him, "Don't put words in my mouth." Both my husband and I clearly heard the statement when we dropped off the SUV, and the conversation should have been captured by the cameras in their office. Based on our experience, we no longer trust this business and will not return. Save your money and find another repair shop.

I stopped by looking for 1 tire, they took care of me right away. They also checked my spare tire…read moreas I told them I was going on a trip. Included a free inspection for my other tires to make sure they are all good in air and are not worn out. Overall great customer service, great attitude, out of all the tire shops I called this one was the one that took care of me in a respectful and timely manner. I would recommend if you are in the area!

I went by Marina today and got a nice quality used tire Felipe was working. He's a great guy. They…read morehave lots of choices and are very knowledgeable. He also provided some other options for new tires as well, which were still well under retail prices that you're gonna get at a larger shop. I'll definitely be back there again nice to do business with these folks

Vinny and the team provided a seamless repair experience! I had my 2025 Tesla go through a hit and…read morerun and they were quick to act. From the moment I requested a quote, they were quick to text/call. We took our car in, got it assessed and got a quote instantly! Friendly, communicative, and the repair was done very, very well. I would 10/10 recommend Vinny and his team for all your car service/repair needs. Your services are well priced and we got great value from your services. Thank you so much! You got customers for life!

Where do I even start? Vini and his wife truly go above and beyond to provide great customer…read moreservice. From every visit and conversation, I could tell they treated my car like it was their own. I don't usually leave reviews, but I wanted to give credit where it's due. I came in for a non-insurance repair after my parked car was involved in a hit-and-run, and unfortunately, the person responsible was never found. As you can imagine, paying out of pocket wasn't cheap. Vini took the time to sit down with me and go through the parts list, helping me find ways to keep the cost down without cutting corners. He has a great eye for detail and was always upfront and transparent about the work that needed to be done. You can tell he genuinely cares about doing things the right way. Another thing I really appreciated was that I never felt rushed. They took the time to answer my questions, and anytime I sent a text, I got a quick response back. I can see this business being successful for a long time, and I wouldn't hesitate to recommend them to anyone looking for quality work and honest people.

I stopped by on a Monday afternoon after noticing a nail in my tire. The owner checked it right…read moreaway, removed the nail, and made sure there were no air leaks. Luckily, it hadn't punctured the tire. I really appreciated his honesty and professionalism. He didn't try to sell me anything I didn't need and was genuinely helpful. If I ever need tire service or new tires, I'll definitely be coming back. Highly recommend!

Had a nail in my tire on Easter Sunday went to Costco, but they were closed the place and the spot…read morecame up a little hard to find through the map, but it's behind where you do wear brought to through the map. I was so quick and it was pretty cheap $30 to get the nail patched up

I had a very bad deep scratch in my rim and Jerry was able to repair it like it never happened. He…read morewas Very professional and was able to make my rims look brand new again! Prices were very reasonable I will highly recommend.

Quick quality service done, at a good price! Fixed deep curb rash on my 2026 Tesla and it looks…read morebrand new! Thank you, will come back again if needed :)

These are the kind of guys you want working on your car. When you walk in, you'll immediately…read morenotice the good vibes and rad artwork all around. DTM installed an aftermarket AWE exhaust system for me and they are now my new go-to exhaust shop. Skip is an artist and a craftsman. I'd go back to him any time for exhaust work. Care was taken to make sure there was no preload or tension in my system as it was clamped down, and the quad tips were perfectly aligned. While he knocked out my install, the owner, Jack, took care of another customer who had a quad tip alignment issue from another shop's install. It was perfected in under an hour. Great work, efficient and customer service. Five stars!

Awesome service! Excellent workmanship…read more And craftsmanship installing stainless pipes I am very pleased with the results from both looks and sound