My Son wanted a specific truck that the dealer did not have and would not go look for. Refused to do it. I found it up in PA. He made contact with that PA dealer who shipped it down to him. They lost a sale. Then when the truck arrived it had a bad seal in a headlight, full of water from the shipment down. Triangle refused to service it and it was under warranty. I had my son contact corporate and they stated they had to as it was under warranty. Corporate was helpful and contacted Triangle and made them service it. Parts had to be ordered and an appoint was set to replace it. Of course to punish him they made him wait 2.5 hours before they even started to service it. This was an obvious payback. They have a captive audience and take advantage of their customers. I am surprised that they are still in business. I didn't rate them as 1 star as the warranty service is being performed at the direction of corporate, but I would never do business with them voluntarily. read more

ago Dont buy a vehicle from here i Bought a 70k truck from here and after only having it 4 months it already has problems i went to the service department and told them the issue and they could care less about the customer worse place ever the manager did not care about the problem i was having saying he couldn't get me looked at till a week and a half very poor service would not recommend to anyone read more

ago Dont buy a vehicle from here i Bought a 70k truck from here and after only having it 4 months it already has problems i went to the service department and told them the issue and they could care less about the customer worse place ever the manager did not care about the problem i was having saying he couldn't get me looked at till a week and a half very poor service would not recommend to anyone read more

We bought our new car there. Nice person and found our car quickly. A good buying experience. The first oil change presented no problems. I scheduled it online through the website . The second oil change I did the same process. I received 3 texts confirming my appointment. When my husband arrived, it's not in the system. Grrrr! Next time I'll have to call for the appointment. read more

I have been taking my Chevy and GMC pickups here for service for years. The mechanics do a great job! I wish I could say the same about the Ford dealer in Crestview. read more

I am so impressed with the team of assistant service managers, service manager, and the technicians at this dealership. They are all very professional and the most friendliest individuals I have ever meet in a dealership. They all were very kind, professional, and very much experienced in every way. I first started out needing a oil change and a rear tire faulty sensor replaced. I also needed them to check the brakes. Uriel Baza ( Assistant Service Manager) called and told me about the brake pads needing to be replaced and the rotors needing to be resurfaced. I was told the price and when they would be able to have my Cadillac ready. The team of individuals had my car ready when they told me it would be done and the price they quoted me was exactly what I paid. I will continue to keep using this dealership because the work they did on my Cadillac was superb. I will now take my other vehicles to have this dealership to work on them also. General Motors should be extremely proud of the work that this team of individuals do. Thank you for doing your jobs well and being the team that you are for I very much appreciate it. P.S.- For any one that pays attention to how many people that sit in a waiting area, they were very busy. That told me the job they do. I hope this review will help you out. Thank You again to the service department. Again I very much appreciate it. read more

I ordered and bought a Chevy Colorado recently. It's not not first purchase here and it won't be my last either! As always, they did a great job helping me through the buying process. The truck was perfect! They go out of there way to make you feel comfortable. You can tell it is a matter of pride and principle with them to treat you the right way. I've used them for service as well and I've been equally pleased!!! read more

Triangle Chevrolet Buick - Car Dealers Near Me - DeFuniak Springs, Florida

Rust on the rocker panels of our 16 Silverado. We wanted to get an estimate and find out if there might be any warranty available. So we made an appointment telling the service department what we needed. We drove 35 miles and met the assistant service manager on the way in. He didn't seem to know there was an appointment but no big deal - it's an easy 10 minute look and we should be out of there with our estimate and warranty info quickly. Well, after half hour we went to see what was going on - the truck was out in the parking lot and they just didn't tell us it was ready to go. OK - so we come out to ask what they found out. You know what we found out? The rocker panels have corrosion (which was obvious), they had no estimate, and just said it's not under warranty. No estimate? They don't have any body people there. Would have been good to know. Oh, ok - it was obvious we wasted time - we knew what we had to come to hear, well before coming. So, the guy says that will be $67. For what? We didn't get anything and there was no one there who could judge the body work? Shouldn't we have been told that? Well, it takes technician time to do this was the answer. So, could we talk to the technician who made this "assessment"? No, technicians aren't trained to talk to the public. I told them - this was completely rookie - we were never told on the phone or when we came for the appointment they couldn't do an estimate. Frankly they could have told us on the phone there was no warranty on the rust. So we wasted a couple of hours, nothing accomplished and $67 for nothing. Sorry we met. read more

Service Department not good! Requested regular maintenance with tire rotation. Received call vehicle was ready for pickup work was complete. Tires had not been rotated and greasy hand prints on outside of vehicle. Expressed my concerns and received a simple "I'm Sorry". My truck will not return to this dealership! read more

I took my car in about 3 months ago because it was idling weird. My car was still under warranty so they replaced one of the valve covers. A week ago, it started doing the same thing and the check engine light came on again. I called them and told them what was going on and they told me to bring it by and they would look at it. I dropped my car off at 11am and had my grandmother pick me up while she was in town running errands. They said they would call with an update - never heard from them. My grandmother dropped me back off at the dealership around 2:15pm, and my car had not moved from where I parked it. I went to the service desk to ask what the update was, Frank said someone would get it looked at asap. I went to the waiting room and sat in a chair and watched about 2 episodes of "Love It or List It". Around 4pm, Nick stepped out of the service room into the waiting room to tell me it was done. He told me to sign a piece of paper and then handed me my keys. He never told me what was wrong with it or what they did, so I asked if it was the same issue as before. He only nodded. Terrible customer service if you ask me. From the looks of it, they have a lot of 'regular' people in their, so they tend to get them helped first and then help the people they don't normally associate with. It shouldn't have taken all day long, especially on my day off. Not to mention they broke my remote, so I had to use my actual key to get into my car. I will not being coming here anymore. I live in Sanestin and drove the extra mile to Triangle because I thought they were helpful - my mistake. I will be going to Fort Walton from now on. read more

worst repair experience i've had in 26 years. triangle chevrolet in defuniak springs, fl will rip you off!! after only a few months they are now refusing to honor the work they did where they charged me over $2400. they never fixed the broken system and now expect me to pay more for their mistakes. buyer beware, do not bring your vehicle here for repairs. they are extremely unprofessional and obviously inexperienced as well. please report them to the florida agricultural dept. if they have screwed you too. they control their license in our state. read more

I want to say thank you to the hard working team at Triangle Chevrolet. A special thanks to Donnie, Jonathan, and Taylor. We purchased a Chevrolet Equinox on 12th of May 2015. I could not be happier with the car, and the buying experience. Donnie was very helpful, and listened to our concerns. He gave use quotes on numerous vehicles. After a poor experience with a Honda dealership in Pensacola, it was a huge relief to be met with friendly sales staff. There was no tricks, or hidden charges, and they gave me a fair deal on my trade in. I would recommend to anyone to stop by here first. You will not be disappointed. read more

These guys are amazing! I called them and said I'm looking for a Surburban 2016 or 2017 the dealer told me I'll get back with you, I haven't heard from him for a couple of days, a week later he calls and said "I think I found something". He send me pictures of a used 2017 and I loved it but pictures aren't the same. So I drove over a hour to see it and feel in love with it!! Then something went wrong with the front camera so I had drive back, Instead of ordering a camera and have to come back again they removed it from a new vechicle and placed it in mine, thats customer service and on top of that they gave me a loaner to get around town until it was done. Going back for my next new vehicle!!!!! read more

Not only a great deal on my last vehicle, but a great deal on tires for my other vehicle. Good guys, trying hard, and making a difference.