We've been taking our vehicles to Gill and Max for over 20 years. Our '97 Jeep becomes a puzzle…read morethat they take on with care! They've always been dependable, reliable, honest, and fair. We never have to worry about unnecessary repairs--they take the time to explain what's needed, communicate clearly throughout the process, and always treat us with respect. It's hard to find a mechanic you can truly trust, and that's exactly what you'll find here. Their quality of work and integrity have kept us coming back for two decades. We highly recommend them to anyone looking for an honest, skilled, and trustworthy mechanic. We'll never go anywhere else!

Honest mechanics who explain things in a way everyone can understand. A rare gem worth utilizing.read more

The most traumatizing experience I've ever had…read more After my accident, my brand-new 2024 car was towed here by the shop owner, who told me he worked with Progressive Insurance. About a week later, I learned that my car had been taken apart without my authorization. He stated this was how the insurance would want to see it. When I called my insurance company, they told me no work should be done until their adjuster inspected. I relayed that to the shop, and the mechanic acknowledged it. The next day, he sent me a photo showing the car reassembled and said it was "all done." At that point, there was no mention of fees or issues. Two weeks later, after escalating my insurance claim, I reached back out. That's when I was told my car had been "repoed" and that I should contact my bank -- even though I was not behind on payments and had never missed one. When I checked with my bank, I discovered: * I was being charged over $3,500 in "storage fees" for just 18 days. * A mechanic's lien with intent to sell had been filed against my car after only 10 days -- something I was never notified about. * Nearly $1,000 in additional towing charges were added when the vehicle was moved to a repo yard. At no point did the shop ever contact me about fees, present me with an invoice, or give me the chance to move my car. This created unnecessary stress for me, my insurance company, the DMV and my bank while we sorted through it. This was one of the most difficult experiences I've ever gone through. Still, I believe there are blessings in everything. Based on my experience, I would strongly caution anyone against taking their vehicle here.

Big joker towing it's Saturday I'm on the side of the road. What can I say about Mr Raynor very…read morenice Thoughtful very helpful and concerned for my wellbeing I highly recommend this company call this company 5 stars all the way through thank you sir. Went way above and beyond to help me. -Bo genesis gv80 no oil plug

Called because my car wouldn't start and I needed a new battery. Same day service and was super…read morefriendly and fast. Super convenient when you're in a bind.

Wouldnt recommended. I was told I wouldn't be charged if he couldn't fix my problem. He still…read morecharged me for diag and made it seem like he could fix it but didn't have time. He told me he would send me the part i needed when he got home and when I get it to hit him back up. 3 text messages later with no response I realized he lied. I had to call the dispatch number only to be told I need to take it to someone who specializes in lights. What did I pay you for then? I didn't get anything accomplished by you coming out. I dont even know the parts I need

Well, you're wrong. Because as soon as I put a new cap on, the problem went away…read more It was very disturbing while driving on a busy highway, and I had to stop to look for an auto part store to get a new cap and pump the air.

Service is top tier, they will pump your gas, replenish air in your tires and always available and…read morewilling to help!

My boat axles were broke and I needed a flat bed to get her home. They were on time and the driver…read morewas as careful as he could be but accidents do happen. 2 parts were broken by trying to get the boat on the flat bed. The driver told me he would take care of it and HE DID! I sent him what the replacement items were and within hours i had tracking info. I would highly use them and suggest them.

This towing company is a scam artist, they towed my car in Walmart because I left it in a curbside…read morepickup. They wanted me to pay cash up front $150.00 to payment . Since I just picked up my items and was only gone for 15 minutes There were no warnings and the tower was rude and he just took it right away By the time I got cash, he was gone. So I had to get a ride to pick my Car and it came to $ 280.00,and when I had picked it they let me in the lot was muddy and had potholes.

Best transmission shop in the Triangle. Super knowledgeable and HONEST! You won't be disappointed…read more Been using Jake's for 6 years, never had any issues.

Went in here after having some concerns for misdiagnosis of my transmission. The gentleman in front…read morewas very kind. They are great about returning calls and getting back with you. They fixed it problem that I was told was $10,000 for under $300 and I had my car back well within eight hours.

Travis and Carter(?) Both were super kind, able to get me in asap for a state inspection and very…read morequickly the mechanic found a massive leak from my coolant tank. I mean it was empty of coolant when I came in and was completely busted up. Of course they added some stuff that was not as necessary to the list of things needing to be fixed but were honest about what could wait considering I'm on a strict budget and need to save for bigger jobs. General inspection is $30 but that's average for the area of NE Raleigh (I called a few places but decided on this place because when Travis answered the phone he was easy to hear and very polite) Id be back for future help with my car but hoping it isn't any time soon I did wait a fair while but I assume the coolant tank was what made the wait longer that the expected 40m at first

Great, great great body work Keep me up-to-date with the service. Everything was communicated on my…read moreneeds to be taken place. Recommend going back and satisfied customer.

Very fair and reasonable group. Great experience. Will 100% be using again if needed, although…read morehopefully not. Thanks!

Very quick and efficient service. Great customer service! Highly recommend if you're looking for a…read moreplace that still values and puts customers first.