I really liked this place at first. I was new to Durham & wanted to support a mom n pop auto shop…read more the last time I came earlier this year, I got my headlight replaced & a tire rotation for the main reasons. I wasn't sure if they actually did rotate my tires, so I called & was told yes, indeed they did. The guy on the phone told me they keep the same tires in front & the same in back. well, I just got another rotation elsewhere, & they told me my tires were terrible & had not been rotated in a WHILE. Very disappointing this company lied to my face & charged me for a service they didn't even provide. Will not be returning, very disappointing. Adding more since I just removed my cabin air filter. I also paid for my filters to be replaced, & judging by these pictures taken TODAY, these were not changed when I came in. I'm in absolute utter disbelief. Wish I could give a negative star review. You guys should be ashamed.

I've been taking my car to these guys since 2018 and I haven't thought about taking it elsewhere…read moreone time. They have always been able to get me in quickly, do the work needed without trying to upsell me, and I've always thought the price was fair. You won't be disappointed bringing your car here.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

Wasp is amazing! I've never been to a friendlier or more trustworthy auto shop. They were genuinely…read morekind and responsive in every communication--before, during, and after my visit. The whole place had such good vibes: everyone I met was pleasant, upbeat, and seemed genuinely happy to be there. I got to meet the owner, Steve, along with my car's new bff Pablo, who went above and beyond during what was scheduled as a simple service visit. He affixed my front license plate, cleaned the inside of my windshield (!), let me tag along on the test drive, and even brought me into the shop to see my car's underside once it was up in the air. How did he know I would absolutely love that? Little things mattered too: the waiting area was comfortable, clean, sunny, and quiet, with a thoughtfully planned garden out front. Rates were refreshingly reasonable--and not one cent over the estimate. It was such an exceptional experience, one that gave me real confidence and peace of mind that my car is in good hands. Three cheers for Wasp Automotive!

I have gone to WASP for many years with my 2001 Lexus RX300. They have always provided great…read moreservice at a very reasonable price. A couple days ago I had some issues with my car that would not start. They were kind enough to pick it up and bring to their shop. After careful diagnostics they could not find anything wrong. They did a search to possibly find the cause but could find nothing. Their charge was beyond reasonable and I will continue to use them for any issues with my car. Both their work and their customer service are wonderful! I am what is known as a " senior citizen" and I so appreciate this kind of service which is not always easy to find in today's world.

I can't tell you how helpful F.P. and the Ingold team has been over the years aced especially…read moretoday! They moved mountains to help get us to one of the rare dmv appointments:) Always quality service, kind aces personable team, and competitive pricing. Plus just caring. Keep it local!

Needed a quick oil change. They did a great job and were fast and efficient. Sat in the waiting…read moreroom and was in and out in an hour. Thank you!

Staff was phenomenal great prices very fast the atmosphere was great and the people as wellread more

Stopped by for air (Mavis on Hillsborough Rd. Durham). Carlos approached me and checked all my…read moretires. Very nice of him to do that. Have tires from Mavis and check air pressure every month. This happens often at Mavis....someone always around to assist.

i called and talk with jeff made my appointment to bring my chevy trailblazer in to replace the…read morepart on my trailblazer that caused my check engine light on my dash to come on and stay on he fixed my suv very quickly he replaced the bad part at a very reasonable price i am a very satisfied and very impressed with jeff and with kelly they treated me very nice if you want your car,truck,or suv fixed right you need to bring it here to north gate auto service you will not be sorry you did i plan on bring my chevy trailblazer back here if i need any more maintenance or repairs of any kind i would give a rating of 10 out of 10 stars if i could

This is an honest place to get your car fixed. Good work and fair prices. They service and fix my…read moredaughter's cars, who are girls.

I got my front brakes worked on here and the entire experience was great. Everyone was very nice…read moreand honest and most importantly, up front about the prices and getting permission before doing any work! Bring your vehicle here, you won't be disappointed.

Got my car together within a couple of days, and no complaints. Steering wheel cover was removed,…read morecan no longer turn volume up from steering wheel, but.. I know why my horn no longer works! :)

Absolutely the best place to get ripped off. Came for a simple wheel alignment and The front desk…read moreattendant with the horrible attitude and the "Technician" if you can really call them that came up with some wild story of a "car accident" when the car never been wrecked. and wanna upcharge another $140 for a diagnostics to see what is really wrong. Steer Clear of this horrible place!!

This business put the wrong tires on my rear in September 2025-Laufenn Kept one tire. I paid…read more $448.36 for Kelly Edge tires in March 2024. Gave me one Kelly Edge as a spare. In March 2026 - the Manager tell me my tires are real bad- I am discovering their error six months later and now he wants another $ 200 for more tires. I purchased in September 2 Iron Man tires for over $300.00. This company is dishonest- not trust worthy. They failed to inspect my car after the work was done to ensure the proper tires was placed on my vehicle. I paid for an alignment $155.00 in September with their "dumpster" tires on my car. These people now wants another $685.00 for two tire and alignment and tie rod that was created by their carelessness.

Came in 5 minutes to help fix a flat - would definitely recommend! Great service and knowledgable.read more

don't go here for welding AT ALL and expect to be charged double original quote because he wanna…read moresuck all you money

I've used this service for my 2017 C Max Energi for several years and have always been pleased by…read morethe quality of the work and the friendliness of the staff. When I bring my car in, they take great care of it. They have an automated service that keeps me updated on progress. If they notice something wrong or that needs service, it's useful information but I've never been upsold. The prices are fair.

I would NEVER take another vehicle to Chapel Hill Tire after my experience with them…read more I brought my Subaru in for service, and noticed it overheating the day I got it back. I took it back to the shop and they told me it had essentially no coolant in it. I immediately asked the technicians why there was no coolant. They told me, "It was filled up when it was here." When I asked, "Then why is there no coolant in it now?", they couldn't give me an explanation beyond repeating that they had filled it. The car continued losing coolant and overheating. I brought it back multiple times, and I was repeatedly told that they had pressure-tested the cooling system and that there were no pressure issues and everything was fine. They also told me there were no warning lights indicating a problem. Meanwhile, I was constantly having to refill the coolant and pull over when the car overheated. One time I had to sit on the side of the road for about 45 minutes waiting for a friend to bring me coolant just so I could get the car home without overheating it. Eventually the car broke down on the highway and had to be towed. After all those previous visits where I was assured the cooling system was fine, I was finally told that the head gasket had blown and that replacing the engine would cost around $6,000. After I challenged that price, the estimate was suddenly reduced to around $3,000. I'm not upset that a Subaru developed a mechanical problem. I'm upset that I repeatedly reported coolant loss and overheating, and I was repeatedly told the cooling system was fine. The car eventually suffered a major failure anyway. I don't trust this shop and I won't be taking another vehicle there. If you're dealing with a recurring mechanical problem, I strongly recommend getting a second opinion before continuing to rely on their diagnosis