My daughter came home Christmas Eve somewhat despondent that she did not get a specific item she wanted to gift her BF. We decided to return to Willowbrook to check Trident. She saw exactly what she wanted and was able to get a lot of assistance in selecting the font and style for the engraving. A 30 minute wait and excellent service and she left very happy. read more

Went there to have something engraved. I called ahead to find out the cost but when got there they they said there is a $15 fee on top of it. I went away to think about it and came back to get it done. I asked the total cost with tax and I was asked to fill out the forms then was told there could be other fees. I asked what that could be then I shut down and she wasn't going to do it. I felt that if I did do it they could hold my item hostage till I paid. Not the place to go to. I can't give a proper rating it doesn't go that low. read more

I needed 2 keys cut and decided to go to Trident in Willowbrook. One key was a small Post Box Key and the other was common door key. They didn't have the door key in stock, so I just got the postbox key done. Price? $6.10. Far too much and I still had to go somewhere else to get the other key cut. Went to Walmart, who have a "Key Cutting Kiosk" Their price was "Cut 2 keys and get one free" As I had already cut the Postbox Key that wouldn't work so I just had the door key cut. $3.99. I had being ripped off and this was a perfect example of OVERCHARGING...Don't bother going if you need keys cut in Langley. The key I had done at Walmart works perfectly.. read more

I had my Honda Accord key broke in the ignition, managed to remove the shard of blade, so needed a duplicate of the spare key. Went around to Walmart "key cutting kiosk" and even Home Depot, the automated machine needed to have a record in the database to do the job, and in this case, could not help my case. I was introduced to Trident by the Home Depot associate. The service was fast and I would say the price reasonable @ $6.25. read more

Almost a 4 star for being too honest. Had been planning to key an additional home from the one I bought at Menu in Gastown (actually been to that skateboard shop), but he suggested I do this in Van in case I have to go back for any issues. All independent owned. Much bigger than Oakridge, a full display case of trophies, flasks, other gadgets. Zippo lighters here. read more